The document discusses Hitachi Consulting's MCRS methodology for improving business performance through effective performance management. MCRS provides a six-step framework that includes clarifying strategic intent, defining key performance indicators, organizing KPIs into trees, generating fit-for-purpose business intelligence reports, holding regular review meetings, and driving results-oriented behaviors. The approach aims to rationalize decision-making and execution based on clear data instead of emotion through integrated systems, reporting, and accountability.
Steve Coote founded VSC Growth in 2001 to provide consulting services to help businesses overcome challenges and maximize their potential. With over 30 years of operational experience, including senior management roles and involvement in over 30 mergers and acquisitions, Steve understands the demands faced by business leaders. VSC Growth partners with clients to develop strategies, improve organizational performance, and build leadership capabilities in order to grow businesses and deliver sustainable outcomes.
The document discusses the role of a human resource consultant. It describes the consultant as fulfilling three main roles: a strategic partner who helps develop the organization's business plan and HR objectives; an employee advocate who builds an environment where employees can work well; and a change agent who helps drive organizational change through various interventions. The document then outlines some of the key areas and skills needed to fulfill these roles, including understanding strategic planning, change management, employment law, and communication skills.
The document discusses developing a successful workplace strategy through data-driven alignment between business needs and space requirements. It emphasizes gathering data from multiple sources to analyze how employees currently work and identify gaps between this and desired states. A three-step process is outlined: 1) tie the strategy to a real business need; 2) gather data from sources like HR directories, badge-in records, network traffic, observations, and surveys; 3) apply the data in a gap analysis and action plan to guide development of a strategy that reduces costs while improving productivity, attraction, and retention. The best strategy is not simply an alternative but true alignment with business needs and key data sources.
More at Predictiveresults.com
Lisa Daigle, founder and president of DataSys, knows first hand the unique challenges of managing a successful small business. She learned early that not only is every team member individually critical to the company's performance,
but the chemistry between team members is equally as important.
Steve Coote founded VSC Growth in 2001 to provide consulting services to help businesses overcome challenges and maximize their potential. With over 30 years of operational experience, including senior management roles and involvement in over 30 mergers and acquisitions, Steve understands the demands faced by business leaders. VSC Growth partners with clients to develop strategies, improve organizational performance, and build leadership capabilities in order to grow businesses and deliver sustainable outcomes.
The document discusses the role of a human resource consultant. It describes the consultant as fulfilling three main roles: a strategic partner who helps develop the organization's business plan and HR objectives; an employee advocate who builds an environment where employees can work well; and a change agent who helps drive organizational change through various interventions. The document then outlines some of the key areas and skills needed to fulfill these roles, including understanding strategic planning, change management, employment law, and communication skills.
The document discusses developing a successful workplace strategy through data-driven alignment between business needs and space requirements. It emphasizes gathering data from multiple sources to analyze how employees currently work and identify gaps between this and desired states. A three-step process is outlined: 1) tie the strategy to a real business need; 2) gather data from sources like HR directories, badge-in records, network traffic, observations, and surveys; 3) apply the data in a gap analysis and action plan to guide development of a strategy that reduces costs while improving productivity, attraction, and retention. The best strategy is not simply an alternative but true alignment with business needs and key data sources.
More at Predictiveresults.com
Lisa Daigle, founder and president of DataSys, knows first hand the unique challenges of managing a successful small business. She learned early that not only is every team member individually critical to the company's performance,
but the chemistry between team members is equally as important.
Gainline provides training and development services to help organizations realize tangible benefits. They offer customized leadership programs, mentoring, and personal development projects. Their training is designed to inspire change in behavior and deliver profitable returns. Gainline also helps clients with change management, planning workshops, and developing resilience through failure analysis and contingency planning. They take a customized approach to learning and development based on each organization's unique needs, values, and culture.
First Principles focuses on helping businesses achieve their core strategic objectives or "first principles" rather than just improving efficiency or quality. The company believes that identifying and refining a business's core nucleus allows all dependent elements to smoothly revolve around this axis, while an ill-conceived or undefined core will lead to unstable or disconnected operations. First Principles provides business analysis, strategy development, comprehensive process management including BPM, Six Sigma and Lean, as well as project and program management. It views business processes as the sequential activities that connect functions and deliver products or services to customers. BPM forms the foundation for advanced process re-engineering through process mapping, documentation and automation which provide key metrics for process improvement projects.
Request Talent Management Demo http://www.PeopleStreme.com
Know your people, find your people, keep your people. PeopleStreme's Talent Management Generation3 is innovative talent management software that enables organisations to successfully manage their talent, set up career development plans, improve the succession planning process and drive employee retention rather than respond to unexpected resignations.
Best Practices in Consulting - Kennedy 2014Erik Wayton
This document discusses best practices for effectively managing HR administration in consulting firms. It notes that consulting firms face pressures to maintain profitability while costs rise. Direct costs associated with employees average around 60% of revenues. The complexity of managing different staffing models, from full-time employees to contractors, creates challenges for HR administration. While outsourcing some back-office functions can reduce costs, many firms realize benefits from keeping HR administration in-house. As consulting firms grow, transitioning to more structured HR management practices is important for sustaining growth and healthy profit margins.
Navigator Marketing provides various marketing services including online marketing, strategic planning, marketing plans, management consulting, and social media marketing. Clients have seen increased sales, profits, and growth through Navigator's services. One client shared that Navigator developed a strategic plan for their client that exceeded expectations and provided exceptional value.
This document describes the services offered by Hekima Consulting AB, a Swedish consulting firm. They provide interim management, business intelligence, project & programme management, process improvement, and organizational restructuring. They use a methodology called PASTE to identify issues, formulate resolutions, and deliver resolutions quickly. They are also Prince2 certified project managers who ensure projects are delivered on time and on budget.
20 Effective Ways to Involve and Support Employees During Organizational Change Catherine Adenle
Organizations that are change ready involve and support their employees during organizational change. They are those that plan and have a formal, systematic process for change. They build this into the culture of their organization.
Usually, they have clear leadership who engages employees and other stakeholders to develop a clear vision of desired change outcomes and ensure that an integrated communication, solid change management strategy, as well as strong employee involvement and motivation have the most influence in the overall success of the organization's change.
In addition, such organizations have an awareness of change and the acceptance that change, be it minor, continuous or major is constant. Not only that, they thrive in a community needed for change and they have the teams, resources and capacities to successfully implement and embed change in a seamless manner.
Such organizations have:
• A dedicated and trained change management team and mid-managers with strong ability to execute a change roadmap while engage employees through communication and actions...
Employee engagement is important for business success. Studies show engaged employees increase profits, sales, customer loyalty and productivity. Recognition programs can boost employee engagement by 27-50% according to studies. Recognition is the "tipping point" that differentiates engaged versus willing employees. To maximize engagement, companies need senior leadership support, effective communication, inspiration around corporate strategy and vision, and a culture of appreciation.
Moving Mountains discusses how investing in human capital through performance and talent management software can drive significant financial results for companies by improving strategy execution. It summarizes research showing customers of SuccessFactors saw faster communication of strategy, goal setting, focus on priorities, and project completion after implementing the software. The document advocates aligning employees' performance with strategy to realize the full potential value of the strategy. It argues the greatest lever for performance is human capital, since employees drive 85% of financial results, and performance management software can help companies better understand and improve the distribution of performance levels among their workforce.
Mel Feller and Coaching For Success 360 – Coaching – Consultant - Training
By Mel Feller, MPA, MHR
Mel Feller Seminars, Coaching For Success 360 Inc. /Mel Feller Coaching
Coaching For Success 360 is a full service management, coaching and consulting firm specializing in all and every type of business coaching, training, and development. Experienced coaches and consultants provide solutions to tough business problems and the leadership needed to significantly enhance a company´s performance and productivity. Our specialties and offered programs are in the area of executive coaching, business development, and team building involving all sizes of businesses including real estate.
Coaching For Success 360 and Mel Feller have found that the standard cookie cutter training and development does not adequately address the needs of team and leadership development. Their established programs incorporating personal assessments, sound methodology, and hard questioning accelerates development, and ensures growth.
Porsche-Like 987 Strategy for SearchFunderPaul Menig
The document discusses various topics related to valuing and growing a business, including the 8 drivers of company value, 9 basic strategic areas, and tools for assessing acquisition targets, business acceleration, and more. The 8 drivers of company value listed are financial performance, growth potential, structure, valuation, recurring revenue, monopoly control, customer satisfaction, and ability to operate without a key employee. The document provides summaries and overviews of different approaches and considerations for building and assessing business value.
Sustained growth and profit require aligning employees, customers, strategy, and processes. Engagement is key to alignment and is measured by satisfaction, commitment, pride, loyalty, purpose, advocacy, initiative, persistence and energy. High engagement leads to improved performance, productivity, safety, and lower turnover while low engagement has opposite effects. Alignment must be tailored to each organization and measured regularly using diagnostic tools to identify areas for improvement.
Business Agility: Accelerating Business Innovation & TransformationCory Smith
Business Agility focuses on finding holistic
solutions to complex business problems; linking innovation
and transformation to outcomes the business cares about and
creating a rich picture of the problem(s) to be solved,
collaboratively.
Credence Communications Pvt. Ltd. is a multi-competency management consulting firm with over 15 years of experience offering strategic services. It started as a PR firm called Credence PR and expanded into defense think-tank DefenceIndia and management consulting. Credence focuses on perception management, business growth strategies, and integrating new technologies. It works in various domains through its alliance called The Credence Alliance. The leadership team includes Rajesh Dixit as Chairman and other Directors who have expertise in areas like perception management, employee happiness solutions, management models, and digital solutions.
The social honeymoon is over... how do you measure success: #SMI12Sustainly
Social, collaborative tools are transforming the enterprise. Lee Bryant takes us on a tour of the companies of tomorrow where social tools are yielding new levels of collaboration, insight and productivity.
Why business modelling is different to just forecasting or financial projectionsFinidhyn
This is an explanatory pack explaining how business modelling is different to the commonly held beliefs that it is either a financial forecast or a commercial forecast.
Seraphim International provides strategic planning and sales support consulting services. They believe traditional top-down strategic planning approaches are no longer sufficient and that strategies often fail due to unexamined biases. Seraphim proposes taking a bottom-up approach, continually feeding strategy implementation outcomes back into strategic planning to align the organization through open communication and empowering employees as co-authors of strategy. Their consulting services examine an organization's value, leadership, people, and framework to develop a comprehensive strategic plan focusing on continuous learning and adapting to change.
Gainline provides training and development services to help organizations realize tangible benefits. They offer customized leadership programs, mentoring, and personal development projects. Their training is designed to inspire change in behavior and deliver profitable returns. Gainline also helps clients with change management, planning workshops, and developing resilience through failure analysis and contingency planning. They take a customized approach to learning and development based on each organization's unique needs, values, and culture.
First Principles focuses on helping businesses achieve their core strategic objectives or "first principles" rather than just improving efficiency or quality. The company believes that identifying and refining a business's core nucleus allows all dependent elements to smoothly revolve around this axis, while an ill-conceived or undefined core will lead to unstable or disconnected operations. First Principles provides business analysis, strategy development, comprehensive process management including BPM, Six Sigma and Lean, as well as project and program management. It views business processes as the sequential activities that connect functions and deliver products or services to customers. BPM forms the foundation for advanced process re-engineering through process mapping, documentation and automation which provide key metrics for process improvement projects.
Request Talent Management Demo http://www.PeopleStreme.com
Know your people, find your people, keep your people. PeopleStreme's Talent Management Generation3 is innovative talent management software that enables organisations to successfully manage their talent, set up career development plans, improve the succession planning process and drive employee retention rather than respond to unexpected resignations.
Best Practices in Consulting - Kennedy 2014Erik Wayton
This document discusses best practices for effectively managing HR administration in consulting firms. It notes that consulting firms face pressures to maintain profitability while costs rise. Direct costs associated with employees average around 60% of revenues. The complexity of managing different staffing models, from full-time employees to contractors, creates challenges for HR administration. While outsourcing some back-office functions can reduce costs, many firms realize benefits from keeping HR administration in-house. As consulting firms grow, transitioning to more structured HR management practices is important for sustaining growth and healthy profit margins.
Navigator Marketing provides various marketing services including online marketing, strategic planning, marketing plans, management consulting, and social media marketing. Clients have seen increased sales, profits, and growth through Navigator's services. One client shared that Navigator developed a strategic plan for their client that exceeded expectations and provided exceptional value.
This document describes the services offered by Hekima Consulting AB, a Swedish consulting firm. They provide interim management, business intelligence, project & programme management, process improvement, and organizational restructuring. They use a methodology called PASTE to identify issues, formulate resolutions, and deliver resolutions quickly. They are also Prince2 certified project managers who ensure projects are delivered on time and on budget.
20 Effective Ways to Involve and Support Employees During Organizational Change Catherine Adenle
Organizations that are change ready involve and support their employees during organizational change. They are those that plan and have a formal, systematic process for change. They build this into the culture of their organization.
Usually, they have clear leadership who engages employees and other stakeholders to develop a clear vision of desired change outcomes and ensure that an integrated communication, solid change management strategy, as well as strong employee involvement and motivation have the most influence in the overall success of the organization's change.
In addition, such organizations have an awareness of change and the acceptance that change, be it minor, continuous or major is constant. Not only that, they thrive in a community needed for change and they have the teams, resources and capacities to successfully implement and embed change in a seamless manner.
Such organizations have:
• A dedicated and trained change management team and mid-managers with strong ability to execute a change roadmap while engage employees through communication and actions...
Employee engagement is important for business success. Studies show engaged employees increase profits, sales, customer loyalty and productivity. Recognition programs can boost employee engagement by 27-50% according to studies. Recognition is the "tipping point" that differentiates engaged versus willing employees. To maximize engagement, companies need senior leadership support, effective communication, inspiration around corporate strategy and vision, and a culture of appreciation.
Moving Mountains discusses how investing in human capital through performance and talent management software can drive significant financial results for companies by improving strategy execution. It summarizes research showing customers of SuccessFactors saw faster communication of strategy, goal setting, focus on priorities, and project completion after implementing the software. The document advocates aligning employees' performance with strategy to realize the full potential value of the strategy. It argues the greatest lever for performance is human capital, since employees drive 85% of financial results, and performance management software can help companies better understand and improve the distribution of performance levels among their workforce.
Mel Feller and Coaching For Success 360 – Coaching – Consultant - Training
By Mel Feller, MPA, MHR
Mel Feller Seminars, Coaching For Success 360 Inc. /Mel Feller Coaching
Coaching For Success 360 is a full service management, coaching and consulting firm specializing in all and every type of business coaching, training, and development. Experienced coaches and consultants provide solutions to tough business problems and the leadership needed to significantly enhance a company´s performance and productivity. Our specialties and offered programs are in the area of executive coaching, business development, and team building involving all sizes of businesses including real estate.
Coaching For Success 360 and Mel Feller have found that the standard cookie cutter training and development does not adequately address the needs of team and leadership development. Their established programs incorporating personal assessments, sound methodology, and hard questioning accelerates development, and ensures growth.
Porsche-Like 987 Strategy for SearchFunderPaul Menig
The document discusses various topics related to valuing and growing a business, including the 8 drivers of company value, 9 basic strategic areas, and tools for assessing acquisition targets, business acceleration, and more. The 8 drivers of company value listed are financial performance, growth potential, structure, valuation, recurring revenue, monopoly control, customer satisfaction, and ability to operate without a key employee. The document provides summaries and overviews of different approaches and considerations for building and assessing business value.
Sustained growth and profit require aligning employees, customers, strategy, and processes. Engagement is key to alignment and is measured by satisfaction, commitment, pride, loyalty, purpose, advocacy, initiative, persistence and energy. High engagement leads to improved performance, productivity, safety, and lower turnover while low engagement has opposite effects. Alignment must be tailored to each organization and measured regularly using diagnostic tools to identify areas for improvement.
Business Agility: Accelerating Business Innovation & TransformationCory Smith
Business Agility focuses on finding holistic
solutions to complex business problems; linking innovation
and transformation to outcomes the business cares about and
creating a rich picture of the problem(s) to be solved,
collaboratively.
Credence Communications Pvt. Ltd. is a multi-competency management consulting firm with over 15 years of experience offering strategic services. It started as a PR firm called Credence PR and expanded into defense think-tank DefenceIndia and management consulting. Credence focuses on perception management, business growth strategies, and integrating new technologies. It works in various domains through its alliance called The Credence Alliance. The leadership team includes Rajesh Dixit as Chairman and other Directors who have expertise in areas like perception management, employee happiness solutions, management models, and digital solutions.
The social honeymoon is over... how do you measure success: #SMI12Sustainly
Social, collaborative tools are transforming the enterprise. Lee Bryant takes us on a tour of the companies of tomorrow where social tools are yielding new levels of collaboration, insight and productivity.
Why business modelling is different to just forecasting or financial projectionsFinidhyn
This is an explanatory pack explaining how business modelling is different to the commonly held beliefs that it is either a financial forecast or a commercial forecast.
Seraphim International provides strategic planning and sales support consulting services. They believe traditional top-down strategic planning approaches are no longer sufficient and that strategies often fail due to unexamined biases. Seraphim proposes taking a bottom-up approach, continually feeding strategy implementation outcomes back into strategic planning to align the organization through open communication and empowering employees as co-authors of strategy. Their consulting services examine an organization's value, leadership, people, and framework to develop a comprehensive strategic plan focusing on continuous learning and adapting to change.
El documento describe la historia del uso de la sal en Ecuador. La sal se ha utilizado desde tiempos prehispánicos para la preservación de alimentos y en rituales. En Ecuador, la sal se obtenía principalmente de las salinas costeras de La Puntilla, el Morro y Puná, así como de fuentes de agua salada en la Sierra, como en Salinas de Guaranda. La sal de la costa era comercializada en Guayaquil y otras provincias. Actualmente, las minas de sal de Salinas de Guaranda se han convertido en un atractivo turístico y
Colegio nacional nicolas esguerra chatojohanstar77
El documento describe el sensor ultrasónico, explicando que permite al robot ver y reconocer objetos, evitar obstáculos y medir distancias usando el mismo principio científico que los murciélagos. Además, señala que los objetos grandes con superficies duras proporcionan las mejores lecturas para el sensor, mientras que objetos suaves, curvos, delgados o pequeños pueden dificultar obtener las lecturas.
The resume is for Christine L. Bouwens, who is currently studying medical administration at Bryant & Stratton College in Rochester, NY. She has over 30 years of work experience in customer service, office management, and medical administration roles. Her objective is to find a position with an organization that has high ethical standards.
Este documento presenta los objetivos y alcance del Código de Minería de Colombia. Establece que los minerales en el suelo y subsuelo son propiedad del estado y que los títulos mineros solo pueden obtenerse mediante contratos de concesión minera otorgados por el estado. Además, define conceptos clave como mina, mineral, yacimiento descubierto y establece normas para la prospección, exploración y explotación minera de acuerdo con principios de desarrollo sostenible y protección ambiental.
O documento descreve o Moodle, um software educacional de código aberto que permite criar cursos online. O Moodle tem uma filosofia construtivista e permite que professores disponibilizem conteúdos e atividades para estudantes, podendo ser usado por um único professor ou escolas com dezenas de milhares de alunos. Ele oferece recursos como fóruns, testes, pesquisas e compartilhamento de arquivos.
The Business Execution Gap
Companies execute their strategy in fits and starts, and few companies are
good at aligning their current activities to their long term strategic priorities
- 90% of strategies fail due to poor execution (HBR):
• Only 27% of employees have access to their company strategic plan.
•Only 5% of employees understand their company strategy.
• 92% of organizations do not measure Key Performance Indicators
For many organizations developing business strategy is just the first step. Hay Group works with CEOs and business leaders to help them bridge the gap between strategy and execution.
DIFR provides customized HR solutions to meet organizations' unique and changing needs. They offer a full range of HR services, including talent acquisition and training, talent management, HR process reengineering, and business incubation. DIFR's experts work with clients to design solutions tailored to their industry, size, goals, and budgets. Their vision is to develop high-quality human capital and maximize employee performance through coaching and career development.
The document discusses ArchPoint Consulting, a management consulting firm that leverages executive-level experience to help clients achieve business goals and improve performance. ArchPoint focuses on strategy, organization design, marketing, and sales effectiveness. Their consultants have extensive Fortune 500 experience and a 97.6% client repeat rate. ArchPoint takes a hands-on approach to fully execute solutions and ensure client success.
Rational Move is a UAE based company ,manage by an experience UAE national with expertise in the general management filed. Rational move have a wide range of services available to serve and support clients in almost any managerial matter, based on our excellent expertise and personnel. Our services fall under the following categories:
Strategy and Planning
Business and Operations
Change Management ,Organizations Structure and ERP
Governance
Financials
Project Management
The document discusses Tvarita, a business advisory firm that helps clients maximize potential and deliver value. It provides expertise in areas like talent strategies, leadership development, organizational culture and HR effectiveness. Tvarita uses a 3I model of strategic consulting, HR outsourcing/incubation, and learning services. It aims to help clients navigate today's complex, uncertain business environment through insight, implementation of solutions, and ensuring impact and results.
This document outlines Firestarter Business Solutions' approach to supercharging sales performance through deploying sales teams, generating leads, articulating propositions, implementing processes, optimizing revenue and profit, and delivering projects with organizational structure and leadership. Firestarter focuses on getting the sales engine right through listening to clients, packaging products for sales, finding the right audiences, and providing tools and support until clients can operate independently. They also offer access to an experienced partner network providing specialized skills.
The document discusses strategies for companies to do more with less in challenging economic times. It recommends defining a clear business strategy focused on a simple value proposition that differentiates the company. A strong value proposition provides benefits like loyal customers, collaborative teams, and focused resources. It allows a company to cut ineffective activities and focus on work that improves customer experience and revenues. Additional tips include controlling costs, realigning employee roles, and practicing efficient time management to maximize resources and outputs.
Hitachi Consulting is a global management consulting and IT services firm that is a subsidiary of Hitachi, Ltd. It helps clients achieve their business visions through industry-led services and solutions. It takes a strategic and pragmatic approach, drawing on deep industry expertise to develop practical strategies and technology solutions that enable measurable business value. Hitachi Consulting employs over 6,500 specialists worldwide with offices on six continents.
Hitachi Consulting is a global management consulting and IT services firm that is a subsidiary of Hitachi, Ltd. It helps clients achieve business visions through industry-led services and solutions. It takes a strategic and pragmatic approach, drawing on deep industry expertise to develop practical strategies and technology solutions that enable measurable business value. Hitachi Consulting employs over 6,500 specialists worldwide with offices on six continents.
Hitachi Consulting is a global management consulting and IT services firm that is committed to helping clients achieve their business visions. They leverage decades of experience in business processes, industries, and leading-edge technologies to develop practical strategies and technology solutions that deliver measurable business value. Hitachi Consulting takes a collaborative, client-focused approach to consulting that transfers critical knowledge at every step and aims to develop sustainable solutions. As part of Hitachi, Ltd., Hitachi Consulting also has access to the resources of its large corporate parent for innovation and development.
Hitachi Consulting is a global management consulting and IT services firm that is a subsidiary of Hitachi, Ltd. It helps clients achieve business visions through industry-led services and solutions that deliver measurable results. Hitachi Consulting takes a strategic and pragmatic approach, drawing on deep industry expertise to develop and implement practical strategies and technology solutions that enable sustainable ROI. It employs over 6,500 specialists worldwide with offices on six continents.
This document discusses business transformation and innovation. It provides an overview of the need for organizations to constantly change and adapt to their external environment in order to survive. It also discusses how Capita Symonds can help organizations transform their strategies, processes, behaviors, infrastructure, and customer service to create smarter and more sustainable operations. The document then goes into more detail on various aspects of organizational transformation.
Change management tools alone are not sufficient to drive meaningful change or improvements in an organization. While they can help track changes, requests, and issues, they do not address underlying process, knowledge, and complexity issues that prevent the realization of goals. Effective change management requires understanding why current approaches are not working and making organizational adjustments like simplifying processes, addressing knowledge gaps, reducing risks from multiple technologies, and engaging all levels of the organization in the change process. Tracking changes is only one part of effective change management.
The document discusses the services offered by Transformatory Business Consulting Group to help companies improve profitability and growth by addressing questions around increasing revenue, market share, efficiency and addressing operational challenges. It provides an overview of their team, methodology, offerings including profitability improvement, whole system transformation, strategy development, organization development, training, and operational excellence. Transformatory aims to empower organizations and shift their paradigm for sustainable growth.
Cultivate Talent January Newsletter on the theme "Solution Focused Selling" around getting the right sales culture and framework to improve sales performance
360° Management Consultants helps corporations, governments, and SMEs improve workforce capabilities and organizational performance to positively impact business results. They offer workforce development consulting to define job structures, evaluate employee alignment, and measure performance to drive business execution. Their unique workforce assessments examine individual employee characteristics and experiences to better align each person's skills and perspectives with organizational needs. They can help companies successfully restructure and realign their workforce when needed to reduce costs, improve operations, ensure growth, and achieve a positive return on investment.
Similar to PoV_Delivering sustainable results through effective performance management (20)
2. Improvingperformancecanseemlikea
thanklessandunendingtask. Intoday’s
businessworld,everymajorcompanyhas
PerformanceManagementtoolsinplace
andendeavorstoimprovetheirbusiness
results. Ofcoursethatboxisticked,butin
realitythereisahugedifferencebetween
somethingbeing‘inplace’anditbeing‘in
practice’andworkingwell.
Whatisneededisacomprehensive
managementsystemanddisciplined
decision-makingprocesssupplemented
withresults-orientedbehaviorsthatcuts
throughthemultitudeofoptionsanddraws
alltheessentialneededelementstogether,
aligningyourpeopleandorganization,
businesssystemsandprocessestoensure
thenecessaryfocusonperformance. For
manyyearsnowHitachiConsultinghave
deployedaprovenapproachtorationalize
managementdecisionmakingandbring
rigortoexecutionatalllevels.
Businessperformanceimprovementis
managedonacontinuousbasisviathe
HitachiConsultingMCRS®methodology,
enabledviaintegratedBusiness
Intelligence,CollaborationandKnowledge
Managementsolutionsandmonitored
throughtheuseofrobust&appropriateKey
PerformanceIndicators.
HowMCRS®CanHelpYourBusiness
FormanyyearsnowHitachiConsultinghas
deployedaprovenapproachtomanage
businessperformancebybringingrigorto
executionanddecision-makingatalllevels
ofanorganization.MCRS®providesa
frameworkbasedonKPIs,meetingsand
accountabilitiesthatfacilitatesbehavior
change,collaborationandcontinuous
improvementtoallowanorganizationto
achieveitsbusinessobjectives.The
approach,MCRS®,providesa
comprehensiveanddisciplinedprocess
whichcanbetailoredtoeffectivelymanage
innovationprojectsinanyindustry.
UsingMCRS®meansyoucanbeginwith
clearintent(Step1).Businessleaderscan
clarifytheirstrategyandwhatwilldrive
success.Facilitateddiscussionscanthen
articulatecorrespondingintentand
cascadingprioritiesatalllevelsandacross
allfunctionsandprocesses.Theinsights
neededtounderstandinternalbusiness
performancescanthenstarttobecaptured
alongsidewiderBusinessIntelligence(BI)1
prioritiesonareassuchascustomers,
suppliersandcompetitors.
WeeklyMonthlyQuarterly
Budget
Review
Forecast
Review
Planning
Standards
Review
Bill of
Materials
Master
Schedule
Production
Plan
Review
Production
Schedule
Review
SIC
Review
D.W.O.R
Review
Report
Review
Forecast Plan Control ReportCulture
Change
Behavior
Change
Procedural
Change
Awareness
Development
Installation
Compliance
Understanding
Usage
Improvement
Sustainability
0
20
40
60
80
100
0
20
40
60
80
100
0
20
40
60
80
100
We lost 9% of planned
production time
Meeting Meeting
Meeting
Status Report Status Report
Status Report
Clarify strategic/operational
intent of all target areas
Coach organization to new
behaviors, track transformation
Synchronize and integrate
meeting flow
Create guidelines for meetings,
dialogues and decision making
Define and refine KPIs; organize
into KPI trees
Report clear, compelling metrics
fit for purpose
• Develop more innovative solutions
• Be recognized as technology leader
• Reduce time to market
• Zero accidents
• Align production foot print
• Reduce material cost
• Pursuing organic growth
• Refresh brand image
• Collaboration between channels
R&D
Production
Sales
What
happened?
When did it
happen?
How many?
How often?
Where?
Where
exactly is the
problem?
What
actions are
needed?
Why is this
happening?
What if
these
trends
continue?
What will
happen
next?
How do
we do
things
better?
KPI
KPI KPI KPI KPI
KPI KPI
Business and Operational Systems
• Review progress against time / cost / performance
(last week / this week/longer term outlook)
• Address interface issues
• Raise escalation issues/ support requirements
• Identify risks
• Address change requests and consequences
Chair: PD PM
PD Engineers, Test Rep, NMO/NCO Lead, Production / Process
Rep, Purchasing Rep, Quality Rep
Optional: PD Department Manager
1) High level project overview – issues / critical path and
status of project KPIs (PD PM)
2) Review performance against weekly detailed activity
schedule – start with activities on critical path (All)
3) Outlook – next TG or Technical Review (All)
4) Review resource situation (All)
5) Review high risks and status of mitigation actions (All)
6) Review escalation points (All)
1) Individuals are responsible for delivering their own actions
2) Come prepared
3) Reporting by exception
4) Start and finish on time
5) Phones off
6) Ask for help
1) Lean Board
2) Project KPIs
1) Updated Lean Board
OBJECTIVES
INPUTS OUTPUTS
ATTENDEES
AGENDA
GROUND RULES
TIMING: Monday
FREQUENCY: Weekly
TIME: 10.00 - 11.00
VENUE: Project Room
Fig1:TheSixStepApproachtoDeployMCRS®
Step1
Step6
Step2
Step5
Step3
Step4
People&Organisations
ManagementSystems
Processes
02
1
Businessintelligence(BI)isanumbrella
termthatincludestheapplications,
infrastructureandtools,andbestpractices
thatenableaccesstoandanalysisof
informationtoimproveandoptimise
decisionsandperformance.