Poq Breakfast Briefing March 2017
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What is the Top500? What can we determine, from its research, about retail apps in the UK and Europe? A brief presentation to a small number of delegates in a private dining room at the SkyGarden in London on the morning of 16th March. Download the reports (free) that it's based on: internetretailing.net/IRUK and internetretailing.net/IREU
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- Current convenience store shoppers in Ireland tend to be female, aged 35-54, living in cities/towns, and working full-time.
- High prices and a limited product range deter more Irish shoppers from visiting convenience stores. The report provides recommendations to improve perceptions.
Ecommerce, social business, digital economy report
The Ahain Group has researched and explored the e-commerce landscape for retailers, analysing the trends from mobile commerce to augmented reality and click & collect.
43% of Irish consumers are saying they have made an online purchase within the previous 12 months. This represents an increase from 36% in 2010. The use of e-commerce for purchases has grown from 44% in 2010 to 49% in 2011. While in the UK, online sales recorded a 17% jump from July 2011 to August 2011. For the year, that’s £6.5 billion spent online with each person spending an average of £128. Total growth in 2012 is approximately 13%
Moving on-line to ‘e-commerce’ is very attractive to the retail sector especially, allowing vendors to sell to the global market. However, setting up an e-commerce store-front requires much more than pretty web pages to greet prospective buyers.
Turning ‘lookers into bookers’ requires:
- An in-depth understanding of target customer needs
- Competitive analysis to enable formulation of a competitive advantage strategy
- Optimisation of the online store for searches
- Development of all traffic streams to entice people to the trading platform
- Research and continued optimisation of all transaction flows
- A listening post to monitor public perception, awareness and sentiment
Big name brands like Burberry, Next, Amazon and John Lewis use their status to optimum advantage in the online environment. With substantial financial budgets, these brands could dominate. However, the ease of entry, low maintenance costs and the ability to reach a wide (global) audience without huge investment, afforded by the Internet, level the playing field somewhat.
This report includes:
- Insights into how consumers shop online – what they buy, why they buy
- Four case studies on the ‘masters’ of e-commerce – Amazon, Burberry, Littlewoods Ireland and John Lewis
- Factors contributing to the creation of a successful e-commerce store
- A deep analysis with innovation examples on mobile marketing campaigns and mobile commerce
This report seeks to analyse some key insights into e-commerce practice, to provide case studies of some of the leading e-commerce websites and to uncover ways that Social Business empowers e-commerce strategies by addressing areas where retailers can evolve within the digital dynasty.
Christina Giliberti, Associate at The Ahain Group and report co-author, said “The era of digital in retail has exploded globally. Fuelled by technological advancements such as augmented reality, wireless and mobile, the direction of e-commerce is very much of the flexible, multi-platform variety. It’s an exciting time for retailers to utilise this technology and provide a customer-centric experience in-line with the trends of ‘explore, interact, socialise, blend, mobile and integrate”.
For more information, contact The Ahain Group:
Email: info@ahaingroup.com
Multichannel final sample extract2
This document provides an overview and summaries of Evolution Insights' 2014 report on multi-channel shopping. It includes summaries of key findings on channel penetration, shopping trips by demographic groups, and top categories and drivers for each channel including premium supermarkets, convenience stores, discount supermarkets, and high street discounters. The methodology section describes Evolution's use of secondary research, surveys of over 1,000 UK shoppers, and analysis of shopping behaviors, motivations and demographics for each channel.
The Global Push - A Focus on International Ecommerce
Rather than online businesses thinking about moving internationally they should see themselves as a global business from day one.
Ecommerce allows you to reach a global audience and by tailoring service and messaging to international customers retailers can appeal to these markets.
Chris Bishop Founder & CEO of 7thingsmedia delivers a statistically rich, and eye opening presentation on global Ecommerce.
CASE STUDY: The digital transformation of a global multichannel B2B business
Electrocomponents is a global distributor of electronics and maintenance products with over 1 million customers. It has evolved its eCommerce proposition over time to meet customer needs, including developing a multi-channel marketing approach. This involves fueling its eCommerce engine through acquisition and conversion efforts onsite as well as behavioral-driven post-visit marketing to drive repurchases. Electrocomponents has also moved to a world class platform to enable innovation and deliver leading content across 28 countries in 15 languages.
From Wall Street to Main Street by Deborah Weinswig, Apr. 14, 2016
The document discusses Deborah Weinswig's career transition from Wall Street to leading retail and technology research at Fung Global Retail & Technology. It summarizes her 17 years of experience on Wall Street and how increased regulation and the global financial crisis prompted her career change. It then outlines some of the top retail trends she covers in her new role such as store traffic declines, experiential retail, smart malls, store openings and closings, grocery retailers expanding into other categories, omni-channel retailing, pure online retailers opening physical stores, and Amazon's dominance in e-commerce growth.
Irish sales presenter
him! international provides research, benchmarking, and insights services for convenience retailers. They conducted a study interviewing 10,000 shoppers across 11 countries, including 1,000 in Ireland and 1,000 in the UK. The research found significant differences between Irish and UK shoppers' convenience shopping behaviors and preferences. For example, a higher percentage of Irish shoppers visit convenience stores for groceries and top-up shopping. The research also identified key categories driving footfall for Irish shoppers and barriers deterring them like price and product range. him! international offers access to the study findings to help retailers better understand their Irish customers.
Evolution or Revolution of the Store & Store Associate Nikki Brain, Client So...
Evolution or Revolution of the Store & Store Associate
Nikki Brain, Client Solutions Director, Managed Services, & Ben Searls, Managing Director, Exsurgo
Shoply IR Deck - June 2014
Shoply Ltd is an Australian online retailer listed on the ASX that is pursuing a dual growth strategy of acquisitions and organic growth. It has acquired several online retailers in growing categories like home appliances, electronics, and toys. Shoply aims to consolidate these businesses onto its scalable platform to achieve synergies and cross-selling opportunities across a developing online department store. Management believes the online retail market in Australia is well positioned for continued strong growth, presenting an opportunity for Shoply to become a leading online shopping company.
Ecommerce UK - Cross-border Ecommerce conference
The document summarizes an event on cross-border ecommerce held by Ecommerce UK. It includes:
- An agenda for presentations on localizing websites for international sales, global payments, and expanding into new markets.
- Summaries of presentations on localizing content, product listings, and marketing for the German market.
- Insights from retailers on adapting to different regional preferences and perceptions of brands abroad.
- Tips on being realistic about the costs and challenges of entering new international markets from a digital services provider.
- Information on growing demand for British brands online globally and opportunities for UK retailers through online export channels.
State of the Global Retailing Industry in 2014
This presentation outlines the current state of the retailing industry as of 2014, including market analysis, company profiles, new product launches, consumers trends, and other analyst insight.
Marks&Spenser
This document discusses a major British multinational retailer known for clothing, food, and home products. Founded in 1884 and headquartered in London, it has annual revenue of $16.03 billion and over 85,000 employees worldwide. It produces and sells items in many countries, taking advantage of cheaper labor costs and access to large markets. The retailer pursues a strategy of becoming the world's most sustainable major retailer and maintains competitive advantages through its strong brand and large retail network of over 1,000 stores in 40 countries. The document recommends expanding into the Russian market through flagship stores, food sales, franchising, and stronger e-commerce.
CPL - Investment Overview
This document provides an investment opportunity in a digital publishing company. It summarizes the company's current operations which include publishing web and iPad content for various sports titles. It outlines plans to expand into additional sports over time. The management team is described along with the company's intellectual property assets. Two investment opportunities are presented: 1) A £20k match funded project to develop a business intelligence application and 2) Strategic funding of £120k over 6 quarters for a 30% equity stake to support marketing, product development and working capital. Financial projections forecast positive earnings and valuation within 2 years as additional sports titles and digital platforms are launched.
Shrinkage Research Project c00140713
This document discusses shrinkage control measures to reduce shoplifting at Argos stores in Ireland. It provides an overview of the retail industry and Argos. Shoplifting costs Irish shops over €512 million per year. The document aims to determine factors that contribute to shoplifting and measures to prevent theft from Argos' product wall displays near store entrances. It will analyze costs of prevention measures and make recommendations based on research findings.
Christine Esson, UK Manager of Enterprise Ireland. Nov 2013
This document discusses Enterprise Ireland's objectives in helping Irish companies expand into the UK market. It outlines the types of companies Enterprise Ireland works with, including startups, scaling companies, established SMEs, and multinationals. The core areas of support are building management capabilities, entrepreneurship, exports, competitiveness, and innovation. The UK is a priority market due to its size, cultural similarities to Ireland, and the large portion of Irish exports that already go there. The objective is to increase non-food exports from Irish companies into the UK. Key sectors of focus include engineering, electronics, construction, technology, and financial services. New market entrants are a priority, and expanding into new markets requires ambition, market research,
Similar to Poq Breakfast Briefing March 2017 (20)
#IBMRetailMcr - Today's Digital Customer, Martin Butler, IBM UK
#IBMRetailMcr - Today's Digital Customer, Martin Butler, IBM UK
IREU Top500 Mobile and Cross-channel Report @ 2016
IREU Top500 Mobile and Cross-channel Report @ 2016
Ecommerce, social business, digital economy report
Ecommerce, social business, digital economy report
The Global Push - A Focus on International Ecommerce
The Global Push - A Focus on International Ecommerce
CASE STUDY: The digital transformation of a global multichannel B2B business
CASE STUDY: The digital transformation of a global multichannel B2B business
From Wall Street to Main Street by Deborah Weinswig, Apr. 14, 2016
From Wall Street to Main Street by Deborah Weinswig, Apr. 14, 2016
Evolution or Revolution of the Store & Store Associate Nikki Brain, Client So...
Evolution or Revolution of the Store & Store Associate Nikki Brain, Client So...
Christine Esson, UK Manager of Enterprise Ireland. Nov 2013
Christine Esson, UK Manager of Enterprise Ireland. Nov 2013
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3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
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Poq Breakfast Briefing March 2017
- 1. RETAILCRAFT Findings & insights from the UK’s premiere retail performance index #IRUK500
- 2. internetretailing.net /subscribe – newsletter or magazine /iruk – UK Top500 (IRUK 500) /ireu – Europe Top500 (IREU 500) Martin Shaw, head of research twitter: @etail_martin email: martin@internetretailing.net Magazine, news, research, and events twitter: @etail email: info@internetretailing.net
- 3. THE QUESTION What is best practice retail and which companies have the best retail proposition from a consumer’s perspective? • Email communication • Customer service • Omnichannel retail • Servicing the order • Where they operate • Localisation • Product display and merchandising
- 4. ‘FOOTPRINT’ SIZE – IRUK 500 • Retail revenue – average £629 million • Ecommerce revenue – average £75 million • Page views per annum – average 126 million • Physical locations (stores) – average 131
- 7. WHY APPS?
- 9. WHATTHE EUROPETOP500 DO 55% have an iOS app; 49% Android. The average retailer with an app has localised it to four countries in the single market. Of the iOS apps: 76% support a wishlist 55% are transactional 53% support push notifications 45% have a store finder 40% have zoomable images 35% have ‘native’ shopping 33% have a barcode scanner 18% have a store stock checker 15% offer daily deals
- 10. WHATTHE UKTOP500 DO 41% have an iOS app; 37% Android. Of the iOS apps: 52% have multiple images for listed products 47% of multichannel retailers have a store finder 43% support sharing with social media 33% have a barcode scanner 29% have notable bugs 27% promote daily deals
- 11. TRENDS • Almost every app feature is increasing in prevalence • BUT the number of retailers in the UKTop500 who have an app has not moved much year-on- year
- 12. CONTINUING RESEARCH • The relationship between mobile website visits and app usage • Does the release of an app in a territory lead or follow a retailer’s customer growth?
- 13. RETAILCRAFT Findings & insights from the UK’s premiere retail performance index #IRUK500