Product Management
IN PRACTICE
WHY IS IT
IMPORTANT?
Solutions looking
for problems
You think you know
more than your users
PRODUCT
MANAGEMENT
Customer Technology
Business
Product
Management
the role of product manager
is to discover a product that
is valuable, usable and
feasible
Marty Cagan
Inspired: How To Create Products Customers Love
PRODUCT MANAGERS ARE
CONDUCTORS
WHAT PROBLEM ARE YOU
SOLVING?
IS THIS PROBLEM WORTH
SOLVING?
CONTEXT FIRST!
 Environment in which the problem needs to be solved
 where,
 when
 Who
 Feedbacks into what problem you are solving
 This is far before you look at device or anything
like that
 Starts setting constraints for the possible solutions
COGNITIVE LEAKS!
 People are surrounded by
distractions that drain their
mental energy
 Your product is just
another drain, treat
your users carefully
 Remember, people using
your product are not stock
photogray models!
PRODUCT
BACKLOG
 What you could do, not what you will do
 Separate your product backlog from your development
backlog
 Provides continuous intelligence about customer
problems and unmet needs
 Get everyone involved in the product backlog
 If it becomes a black box, everyone else will distrust it
and seek a way around it
WHAT IS A ROADMAP?
An artefact that communicates
the direction you’ll be going in
order to
fulfil the product vision.
ROADMAPS
Time horizons
Scope
STRATEGIC Initiatives
Product Areas
I love deadlines.
I love the whoosing
noise they make as
they go by.
Douglas Adams
DAT
ES
 Priorities change, dates force you to delivery what is no
longer worthwhile
 Dates become promise, when the promise isn’t kept
trust is loss in the roadmap
 Dates go on release/project plans
 Clients engage more with roadmaps without dates
DELIVERY
 Is it done?
 What about?
 Documentation
 Marketing
 Sales briefing
 Not for the product
manager to do but make
sure it is done
More time learning Less time shipping
“If you trust in yourself. . .
and believe in your
dreams. . . and follow your
star. . . you'll still get
beaten by people who
spent their time working
hard and learning things
and weren't so lazy.”
Terry Pratchett,
The Wee Free Men
simon@prodpad.com
@simoncast
www.prodpad.com
www.mtpcon.com/london

Podim 4 3-v002

Editor's Notes

  • #2 Good afternoon Cover why good product management is important & basics of good product management practice
  • #3  Solutions looking for problems - segway You think you know more than you know - foursquare Good product management practice reduces these risks. But what do I mean by product management?
  • #4 What is product mangement? Definition used at ProdPad and MTP Intersection: Customer, Technology and Business
  • #5 The role of product manager Responsible for promoting good product management practice If you don’t have one, get one –they make a difference How does a PM function in an org
  • #6 Like a conductor Picks music Set tempo Keep in sync Team effort just like a symphony
  • #7  What problem are you solving? Strategic to tactical Product vision is the answer to this question at the strategic level
  • #8 Is this problem worth solving Is the time right? Market demand there? Can it be done at the right price? Tesla Energy Powerwall Fundamental questions that underpin all of good product management practice Product managers should lead the charge in getting the organisation answering those questions but doesn’t need to provide the answers themselves
  • #9  But problems don’t exist in isolation. Better understand the problem Forms basis for things like personas Before devices Sets constraints Example It doesn’t make sense to build an app that requires a credit card when the people with the problem that you are solving with the app don’t even have bank accounts
  • #10  If you take away only one thing from this talk today, then I hope you take this away. Using these questions is an awesome start to good product management practice.
  • #11  Cycle – no defined beginning or end Non-linear, with feedback loops Good product management is not about speed but effectiveness Two key tools of the process: product backlog and product roadmap
  • #12 Ideas, feedback, market analysis, analytics analysis. What you could do, not what you will do Separate Product backlog and development backlo Ok to have stuff never build Continous intelligence Get everyone involved Don’t be a black box You’ve farmed, now what? Priortise! Bu how? Product Roadmap
  • #13 Many designs as PMs What is it for? A roadmap is an artefact that communicates the direction you’ll be going in order to fulfil the product vision. Not for selling Not for marketing If it doesn’t, worthless
  • #14 The essential elements of a good roadmap are: Time horizons Scope Strategic initiatives Product areas Here you can see how we design roadmaps on ProdPad. You’ll notice there aren’t any dates on the roadmap and that is for very good reasons!
  • #15 Roadmaps shouldn’t have dates! Not milestones or estimates of when you get there
  • #16 Priorities change as you learn Creates a promise Dates go on release/project plan Improved engagement
  • #17 Is it done? No Release/project plan Making sure what is delivered solves original problem Making sure everything around is done
  • #18 Now restart the cycle Not a competition about shipping Usage is far more important than shipping Focus on learning Spend more time in product backlog less time shipping Learn fast, not build fast!
  • #19 Good product mangement practice is: Questions Context Farming product backlog Roadmap that communicates direction Your product and company will be successful not because you use the latest technology, or have the best developers, or ship the most times, or have the greatest salesman or the perfect vision or the most detailed 10-year roadmap. You’ll succeed by having something that people want to use. Deliver value to your customers and the rest will follow. Good product management practice will help you discover, build and deliver that value.
  • #20 Thank you for listening and I hope you all found something useful in this talk If you’ve not grabbed one, there are booklets available called the “Handy Guide for Product People” available outside on the stand Get in touch if you’d like to know more