1. Summary
 2+ years of experience in L1/L2 unix platform based support project.
 Working with Goldman Sachs( Investment Bank) as part of Production Management team under Private
Wealth Management division.
 Rich experience in Investment BankingDomain.
 Experience in resolvingissues on daily basis occurringin production servers likezombieprocess detected,
connectivity issues, autosys job failures.
 Havingbasic knowledge of MS-Excel Macros.
 Havingbasic knowledge of Java.
 Worked on Reboot-Release activities of weekend.
 Havingthe ability of Quick-learningas theday I joined the project got the chanceto work in 3 different.
 Havingstrong communication skillssincein production supporthaveto interactwith clientboth verbally
and written as well and got appreciations many times.
 Experience in working with multiple vendors and geographically distributed teams
Key Domain and Technical Knowledge
 Domain : Investment Banking
 Technical : UNIX Platform
Academic Qualification
Qualification Category Qualification Board Subject %age
Bachelor Of Technology BE
(2008-2012)
PU Electrical,
Electronic and
Communication
Engineering
81.85%(Honours Degree)
Standard XII / H.S.C.
(Shishu Niketan Senior
Secondary School)
XII
(2006-2008)
CBSE Non-
Med(Physics,Che
mistry and Maths)
89.2%
Standard X
(Manav Mangal High School)
SCHOOL
(2005-2006)
CBSE X Std 90.2%
Certifications / Professional Awards:
 Owing to good performance in team, have received many appreciation mailsfrom client (Goldman Sachs).
PALLAVI SHARMA – Senior Systems Engineer (CIS RUN)
Contact No : 8095464514 Current Location : Bangalore
Email id : spal12390@gmail.com Role Designation and Job Level : Senior Systems Engineer and 3B

2. Total Work Experience:
Type of Company Name of Company Designation Duration
Private Sector Infosys Limited Senior Systems Engineer May 2013 to till date
Public Sector Government Polytechnic
for Women, Sector 10,
Chandigarh
Guest Lecturer July 2012 to May 2013
Project Details:
Project Production Management [PrivateWealth Management]
Customer Goldman Sachs
Period 31 October To Till Date
Role Team Member
Description Goldman Sachs Group,Inc. is a leadingglobal investmentfirm that provides a wide range of
financial services to a substantial and diversified clientbasethatincludes corporations,financial
institutions,governments and high-net-worth individuals.
Skills 1. Incidentand Problem Management.
2. Effective shell scriptingfor Automation tasks.
3. Responsiblefor various releaseactivities in UAT and Production environment
4. Involved in Maintenance, automations,effort reducing activities.
Tools 1.Autosys
2.Aqua Studio : For runningSybase queries
3.Feed closuretool
4.Integrated Queue Manager Tool
5.DBA[Database Access] Portal.
6.Production Access Control Toolkit(PACT) and JIRA
7.Global IncidentManagement Tool
Achievements Received Appreciations fromclientfor perfect handlingof requests and for various initiatives
taken in the projectactivities.

3. Personal Information
• Gender : Female
• Marital Status : Married
• Visa Details ( If any) : I have applied for 309 Partner VISA for Australia asmy husband
is settled there. The expected time to get the VISA is by
April 2016 end.
I hereby declarethat all theinformation provided above is correctup to my knowledge and I bear responsibility for
exactness of above mentioned particulars.
Pallavi Sharma