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Pla$ormed	
  Racism	
  
The	
  media1on	
  and	
  circula1on	
  of	
  an	
  Australian	
  race-­‐based	
  
controversy	
  on	
  Twi<er,	
  Facebook	
  and	
  YouTube	
  
Ariadna	
  Matamoros	
  Fernandez	
  	
  
PhD	
  Candidate––@andairamf	
  
Digital	
  Media	
  Research	
  Centre	
  (DMRC)	
  
Queensland	
  University	
  of	
  Technology	
  
Platformed racism:
o  Is informed by the socio-cultural context in which social media platforms are created and
developed as technologies, and has a double meaning;
o  It evokes platforms as amplifiers and manufacturers of racist discourse;
o  It describes the modes of platform governance that reproduce (but can also address) social
inequalities
Libertarianism, romantic capitalism and privilege
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
“thinking about making babies (…) is fun. (…) to change their diapers (or buy them or wash them or
dispose of them or manufacture them or pay for those diapers), is not”
(Borsook, 1997, p. 6)
Platforms as amplifiers and manufacturers of racist discourse 	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Platform governance & inequality	
  
	
  
	
  
	
  
	
  
	
  
Unclear rules
	
  
“We encourage free speech and
try to defend your right to express
unpopular points of view, but we
don't permit hate speech “
YouTube
“We allow humor, satire, or
social commentary related to
these topics [e.g. race, gender],
and we believe that when people
use their authentic identity, they
are more responsible when they
share this kind of commentary”
Facebook
	
  
	
  
Chain of liability
	
  
	
  
	
  
Arbitrary enforcement of rules
	
  
	
  
A picture of two elder
Indigenous women showing
their breasts in a traditional
dance is labeled pornographic
by Facebook and taken down
Images of the AFL star Adam
Goodes comparing him with
Harambe do not violate
Facebook’s policies according
to the platform
Case study: The booing of Adam Goodes
Politics of refusal (Simpson, 2014)
Old and new forms of humour	
  
	
  
	
  
	
  
	
  
	
  
Twitter
	
  
	
  
Facebook
	
  
	
  
	
  
YouTube
	
  
	
  
“Here Goodes. Your retirement
song”
The importance of metrics and un-curated comment space	
  
	
  
	
  
	
  
	
  
Twitter Facebook	
   YouTube
	
  
	
  
“If a black kid booed a white player
would he be called a racist, not
likely. You would think this is the
first player to be booed and how
does a boo become a racist
remark, absolutely ridiculous.
Victoria the Nanny State, we are
pathetic. Boo boo boo what a
stinking sook”
Green: AFL related pages
Blue: AFL Footy Show
Purple: Today TV show
Pink: 7News Melbourne
Grey: Herald Sun
Orange: Richmond
Turquoise: ABC
Light pink: The Project
Sam Newman on Goodes
acting like a ‘jerk’ (822
comments)
Eddie McGuire King Kong
(384 comments)
Alan Jones: Goodes is 'always
a victim’ (47 comments)
Algorithmic shape of sociability	
  
Facebook	
  YouTube	
  
Notice & take down processes	
  
	
  
	
  
	
  
	
  
	
  
Twitter
	
  
	
  
Facebook
	
  
	
  
	
  
YouTube
Platformed racism emerges from the Adam Goodes case study as the entanglement
between the governance and ideology of platforms, their technological affordances
and the user practices that they mediate;
o  Platformed racism operates differently on each platform
o  E.g. Twitter ‘sensitive media’ filter vs YouTube thumbs down & Facebook and YouTube recommendation algorithms
o  E.g. Different actors involved in these conversation (e.g. Mainstream media role on YouTube)
o  Platforms as amplifiers and manufacturers of racist discourse
o  Users appropriate platforms’ affordances––policy and filters––to disguise racist humour; and
o  Social media platforms’ features and algorithms facilitate the circulation of overt and covert hate speech;
o  Modes of platform governance that reproduce social inequalities
o  Un-curated comment space– hate speech remains online despite platforms’ policies;
o  Chain of liability; and
o  Lack of transparency – e.g. Platforms’ lack of information in their notice and take down processes obscures the scope and type of
racist abuse
Conclusions	
  
Thank	
  you!	
  
ariadna.matamorosfernandez@qut.edu.au	
  
@andairamf	
  
	
  
References	
  
-  Borsook, P. (1997, December 3). The Diaper Fallacy Strikes Again. Retrieved 1 September 2016, from
http://www.paulinaborsook.com/Doco/diaper_fallacy.pdf
-  Burgess, J., & Matamoros-Fernandez. (2016). Mapping sociocultural controversies across digital media platforms: One week of
#gamergate on Twitter, YouTube and Tumblr. Communication, Research & Practice.
-  Gillespie, T. (2015). Platforms intervene. Social Media+ Society, 1(1), 2056305115580479.
-  Ford, T. E., & Ferguson, M. A. (2004). Social Consequences of Disparagement Humor: A Prejudiced Norm Theory. Personality and Social
Psychology Review, 8(1), 79–94.
-  Simpson, A. (2014). Mohawk Interruptus: Political Life Across the Borders of Settler States. Durham: Duke University Press. Retrieved
from
-  Streeter, T. (2011). The Net Effect: Romanticism, Capitalism, and the Internet. New York and London: New York University Press. Suzor,
N. (2010). The role of the rule of law in virtual communities. Berkeley Technology Law Journal, 25(4), 1818–1886.
	
  
•  Pictures
–  https://thoughthub.com.au/2015/07/28/the-real-reason-adam-goodes-is-booed/
–  http://www.dailymail.co.uk/sciencetech/article-3222400/Steve-Jobs-didn-t-know-technology-just-wanted-important-Steve-Wozniak-
claims-business-partner-played-no-role-design-early-Apple-devices.html
–  http://blog.emojipedia.org/new-to-emojipedia-samsung-facebook-emoji-one/
•  Tools
–  Rieder, B. (2015). YouTube Data Tools. Computer Software. Vers. 1.0. N. p. https://tools.digitalmethods.net/netvizz/youtube/
–  Rieder, B. (2013). Studying Facebook via data extraction: the Netvizz application. In Proceedings of the 5th Annual ACM Web
Science Conference (pp. 346–355). ACM. Retrieved from http://dl.acm.org/citation.cfm?id=2464475
	
  

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Platformed racism– AoIR 2016

  • 1. Pla$ormed  Racism   The  media1on  and  circula1on  of  an  Australian  race-­‐based   controversy  on  Twi<er,  Facebook  and  YouTube   Ariadna  Matamoros  Fernandez     PhD  Candidate––@andairamf   Digital  Media  Research  Centre  (DMRC)   Queensland  University  of  Technology  
  • 2. Platformed racism: o  Is informed by the socio-cultural context in which social media platforms are created and developed as technologies, and has a double meaning; o  It evokes platforms as amplifiers and manufacturers of racist discourse; o  It describes the modes of platform governance that reproduce (but can also address) social inequalities
  • 3. Libertarianism, romantic capitalism and privilege                   “thinking about making babies (…) is fun. (…) to change their diapers (or buy them or wash them or dispose of them or manufacture them or pay for those diapers), is not” (Borsook, 1997, p. 6)
  • 4. Platforms as amplifiers and manufacturers of racist discourse                
  • 5. Platform governance & inequality             Unclear rules   “We encourage free speech and try to defend your right to express unpopular points of view, but we don't permit hate speech “ YouTube “We allow humor, satire, or social commentary related to these topics [e.g. race, gender], and we believe that when people use their authentic identity, they are more responsible when they share this kind of commentary” Facebook     Chain of liability       Arbitrary enforcement of rules     A picture of two elder Indigenous women showing their breasts in a traditional dance is labeled pornographic by Facebook and taken down Images of the AFL star Adam Goodes comparing him with Harambe do not violate Facebook’s policies according to the platform
  • 6. Case study: The booing of Adam Goodes Politics of refusal (Simpson, 2014)
  • 7. Old and new forms of humour             Twitter     Facebook       YouTube     “Here Goodes. Your retirement song”
  • 8. The importance of metrics and un-curated comment space           Twitter Facebook   YouTube     “If a black kid booed a white player would he be called a racist, not likely. You would think this is the first player to be booed and how does a boo become a racist remark, absolutely ridiculous. Victoria the Nanny State, we are pathetic. Boo boo boo what a stinking sook”
  • 9. Green: AFL related pages Blue: AFL Footy Show Purple: Today TV show Pink: 7News Melbourne Grey: Herald Sun Orange: Richmond Turquoise: ABC Light pink: The Project Sam Newman on Goodes acting like a ‘jerk’ (822 comments) Eddie McGuire King Kong (384 comments) Alan Jones: Goodes is 'always a victim’ (47 comments) Algorithmic shape of sociability   Facebook  YouTube  
  • 10. Notice & take down processes             Twitter     Facebook       YouTube
  • 11. Platformed racism emerges from the Adam Goodes case study as the entanglement between the governance and ideology of platforms, their technological affordances and the user practices that they mediate; o  Platformed racism operates differently on each platform o  E.g. Twitter ‘sensitive media’ filter vs YouTube thumbs down & Facebook and YouTube recommendation algorithms o  E.g. Different actors involved in these conversation (e.g. Mainstream media role on YouTube) o  Platforms as amplifiers and manufacturers of racist discourse o  Users appropriate platforms’ affordances––policy and filters––to disguise racist humour; and o  Social media platforms’ features and algorithms facilitate the circulation of overt and covert hate speech; o  Modes of platform governance that reproduce social inequalities o  Un-curated comment space– hate speech remains online despite platforms’ policies; o  Chain of liability; and o  Lack of transparency – e.g. Platforms’ lack of information in their notice and take down processes obscures the scope and type of racist abuse Conclusions  
  • 13. References   -  Borsook, P. (1997, December 3). The Diaper Fallacy Strikes Again. Retrieved 1 September 2016, from http://www.paulinaborsook.com/Doco/diaper_fallacy.pdf -  Burgess, J., & Matamoros-Fernandez. (2016). Mapping sociocultural controversies across digital media platforms: One week of #gamergate on Twitter, YouTube and Tumblr. Communication, Research & Practice. -  Gillespie, T. (2015). Platforms intervene. Social Media+ Society, 1(1), 2056305115580479. -  Ford, T. E., & Ferguson, M. A. (2004). Social Consequences of Disparagement Humor: A Prejudiced Norm Theory. Personality and Social Psychology Review, 8(1), 79–94. -  Simpson, A. (2014). Mohawk Interruptus: Political Life Across the Borders of Settler States. Durham: Duke University Press. Retrieved from -  Streeter, T. (2011). The Net Effect: Romanticism, Capitalism, and the Internet. New York and London: New York University Press. Suzor, N. (2010). The role of the rule of law in virtual communities. Berkeley Technology Law Journal, 25(4), 1818–1886.   •  Pictures –  https://thoughthub.com.au/2015/07/28/the-real-reason-adam-goodes-is-booed/ –  http://www.dailymail.co.uk/sciencetech/article-3222400/Steve-Jobs-didn-t-know-technology-just-wanted-important-Steve-Wozniak- claims-business-partner-played-no-role-design-early-Apple-devices.html –  http://blog.emojipedia.org/new-to-emojipedia-samsung-facebook-emoji-one/ •  Tools –  Rieder, B. (2015). YouTube Data Tools. Computer Software. Vers. 1.0. N. p. https://tools.digitalmethods.net/netvizz/youtube/ –  Rieder, B. (2013). Studying Facebook via data extraction: the Netvizz application. In Proceedings of the 5th Annual ACM Web Science Conference (pp. 346–355). ACM. Retrieved from http://dl.acm.org/citation.cfm?id=2464475