SlideShare a Scribd company logo
webinars.plantemoran.com 
Change Is Unavoidable 
Use It to Gain a Competitive Edge
webinars.plantemoran.com 
Daron Gifford, Partner, Plante Moran 
Daron Gifford is a seasoned professional and respected voice within executive circles providing management consulting services to a wide range of corporate organizations. His versatile experience in several industries, especially in the manufacturing and automotive sectors, has translated into significant strategic insights for executive management. His views on strategy have assisted organizations in their business direction, competitive market positioning, corporate core competencies, operational efficiencies, restructuring, joint ventures, business partnerships, mergers and acquisitions. 
Stan Hannah, Senior Manager, Plante Moran 
Stan Hannah blends his skills and experiences in consulting, research, and business management to develop solutions that lead to short-and long-term business success. He has worked with leaders across a variety of industries including retail, financial services, healthcare and energy in the US and on long-term assignments internationally. Stan worked for a Fortune 500 financial services and insurance company as a Product Manager with profit/loss responsibility for a multi-channel $15m business portfolio. He was later tapped by the CEO of the same company to join Customer Insights and Analytics division where he focused on leading big-data projects and integrating solutions to drive organizational change. 
Ted Morgan, Senior Manager, Plante Moran (moderator) 
Ted Morgan co-leads the firm’s plastics industry practice.He has more than 15 years of progressive program management, product launch, business development and consulting experience. Ted has extensive experience in the following areas strategic market intelligence data collection, commercial, operational and financial due diligence, business case analysis, market migration strategy and execution.Ted has supported these activities within the following industry groups: plastics, automotive, recreational products, consumer & industrial HVAC, and automotive aftermarket. 
Presenters and Moderator 
2
webinars.plantemoran.com 
You can download today’s slides by clicking on the resource widget at the bottom of your console. 
Today’s webinar will be added to our website in a few days for on-demand viewing. 
Administration 
3
webinars.plantemoran.com 
What management function do you perform in your organization? 
a) 
General or executive management 
b) 
Finance and accounting 
c) 
Operations / supply chain 
d) 
Sales and Marketing 
e) 
Human Resources 
f) 
Other 
Polling Question 
4
webinars.plantemoran.com 
• 
Megatrends Shaping the World 
• 
Strategic Approaches and Related Case Studies 
• 
Key Characteristics of an Effective Strategy 
• 
Charting the Course: Developing Your Strategy 
• 
Linking Data to Strategy 
• 
Framework for Business Intelligence 
Agenda 
5
webinars.plantemoran.com 
• 
21% of global population over age 60 by 2050 
• 
Cost of social programs (Social Security, health care, etc.) and funding of pensions grows 
• 
While the workforce ages, population growth will drive an increased demand for scarce resources 
Megatrends 
1. Shifting Population Demographics 
Source: PwC, 2014 6
webinars.plantemoran.com 
• 
Mature industrial markets become less attractive for investment 
• 
Capital investment flows increase to emerging markets 
• 
Economic dominance of Western countries moves to emerging regions 
• 
Manufacturing costs decline (relatively) in U.S., leading to reshoringof production 
Megatrends 
2. Changing Economic Power 
Source: AlixPartners, McKinsey, Hackett, 2013; Plante Moran 
7
webinars.plantemoran.com 
• 
Climate change continues to disrupt weather patterns 
• 
Population increases fuel more demand for resources 
• 
Political conflicts over access to resources such as food, energy, and water 
• 
Protection of environment and natural resources increases (e.g., recent agreement to return more than a billion liters of water to the U.S. National Forest) 
Megatrends 
3. Environment and Resource Crises 
Source: PwC 2014 8
webinars.plantemoran.com 
• 
3-D printing may be used to manufacture anything from hard parts to human organs 
• 
Nanomaterials provide ever smaller devices 
• 
Connected technologies expand from individuals to cars to homes to cities to industries 
Megatrends 
4. Technology Accelerates Even More 
Source: Goldman Sachs 2014 9
webinars.plantemoran.com 
• 
“Internet of Things” implies a dramatic increase in connected devices (more than the number of people in the world) 
• 
Connection of devices to cloud networks will gather enormous amounts of data on a continuous basis 
Megatrends 
4. Technology Accelerates Even More 
Source: Cisco 2011 10
webinars.plantemoran.com 
• 
Everything using a device leaves a digital trace (or data) 
• 
Potential to capture and analyze data has advanced capabilities available 
• 
a.k.a. Big Data, Business Intelligence (BI), Analytics, or Data Analytics 
• 
Increased concerns about the privacy of data 
Megatrends 
5. Explosion of Data 
Source: Microsoft 2014 11
webinars.plantemoran.com 
Volume, variety, and velocity of data are increasing at exponential speed 
Megatrends 
5. Explosion of Data 
Source: Oracle 2012 
Data will grow at 40% CAGR 
12
webinars.plantemoran.com 
Passive /Reactive —Organizations that follow the industry leaders and respond defensively. Likely to be more focused on efficient operations. They will not adapt to innovation until proven, and then only after being pressured by customers and the market. 
Proactive /Active —Organizations that look ahead and stay aware of change, then are prepared to quickly respond and adapt in their markets. Although more risk averse than innovative or visionary organizations, they may be considered “fast followers.” 
Innovative /Visionary —Organizations with a strong emphasis on being an industry leader, using technology and research to gain a “first mover” advantage. These organizations utilize a broad range of data and creative thinking while assessing the level of risk in their investments. 
Strategic Approaches in Organizations 
Source: Innovation Toolbox 13
webinars.plantemoran.com 
Where do you see your organization on the strategy continuum? 
a) 
Passive /Reactive 
b) 
Proactive /Active 
c) 
Innovative /Visionary 
d) 
Prefer not to say 
Polling Question 
14
webinars.plantemoran.com 
Case Studies on Strategy 
Smart Phones 
Product or Company 
StrategicApproach 
Highlights 
Blackberry (RIM) 
Passive/ Reactive 
•Former leader in smartphone market, but focused on past competencies 
•Did not recognize impact of iPhone on business market 
•Attempting to regain market share, but has failed so far 
Galaxy (Samsung) 
Proactive/ Active 
•Fast follower of competitor innovations 
•Modest innovations to existing technologies 
•Utilized market information to build out product line (e.g., creating smart watch in response to data compiled from Apple’s supplier base indicating Apple’s release) 
iPhone (Apple) 
Innovative/ Visionary 
•Considered leader in mobile electronics 
•Creative design established industry leadership and first- to-market expectations 
•Focused on understanding individual needs and creating new innovative products to fulfill needs 
15
webinars.plantemoran.com 
0 
50 
100 
150 
200 
250 
300 
350 
2007 
2008 
2009 
2010 
2011 
2012 
2013 
Annual Shipments of Smartphones 
(in millions) 
Apple 
Samsung 
Blackberry 
Strategic Positioning 
Historical Results 
Source: IDC, Gartner,Asymco 
Operating Profit from Smartphone Sales 
Apple and Samsung captured over 100% of the industry profit 
16
webinars.plantemoran.com 
Key Characteristics of an Effective Strategy 
Effective Strategy 
• 
Clear and concise vision for where the company is going and the plan to get there 
• 
Identification of capabilities and required core competencies of the organization –either existing or to be developed 
• 
Constant understanding of the company position through reporting information to support management decision-making (market, competitors, operational performance, and financial) 
• 
Action-oriented plans for management to guide the organization and measure progressive improvement 
Problematic Strategy 
• 
Misunderstanding goals for strategy 
• 
Soft rationale for plans and goals 
• 
Unspecific identification of planned milestones and timing 
• 
Long list of unrelated objectives 
• 
Unclear and overly lengthy “vision” 
• 
Wavering commitment to strategic investments and decision-making 
• 
Lack of understanding of challenges and culture changes required 
17
webinars.plantemoran.com 
Charting the Course 
Developing Your Strategy 
Megatrends 
Company Assessment 
• 
Capabilities 
• 
Plans 
• 
Performance 
“Vision” Creation 
Market Dynamics 
MarketAttractiveness 
Competitive Position 
Product/ServiceTechnologies 
Distribution/ Supply Chain 
Core Competencies 
18
webinars.plantemoran.com 
Charting the Course 
Developing Your Strategy 
Megatrends 
Strategy Synthesis 
Company Assessment 
• 
Capabilities 
• 
Plans 
• 
Performance 
“Vision” Creation 
Market Dynamics 
MarketAttractiveness 
Competitive Position 
Product/ServiceTechnologies 
Distribution/ Supply Chain 
Core Competencies 
19
webinars.plantemoran.com 
Charting the Course 
Developing Your Strategy 
Megatrends 
Strategy Synthesis 
Company Assessment 
• 
Capabilities 
• 
Plans 
• 
Performance 
Alternatives/ 
BusinessModels 
“Vision” Creation 
Market Dynamics 
MarketAttractiveness 
Competitive Position 
Product/ServiceTechnologies 
Distribution/ Supply Chain 
Core Competencies 
20
webinars.plantemoran.com 
Charting the Course 
Developing Your Strategy 
Megatrends 
Strategy Synthesis 
Company Assessment 
• 
Capabilities 
• 
Plans 
• 
Performance 
Alternatives/ 
BusinessModels 
Strategic Plan 
Actionable Plans 
Progress Monitoring 
“Vision” Creation 
Market Dynamics 
MarketAttractiveness 
Competitive Position 
Product/ServiceTechnologies 
Distribution/ Supply Chain 
Core Competencies 
21
webinars.plantemoran.com 
Obtaining insights to drive actions is critical to your strategy 
Linking Data to Strategy 
Source: 2013 People-Centered Strategies LLC 22
webinars.plantemoran.com 
When developing a strategy, are key data or metrics considered in the process? 
a) 
Yes 
b) 
No 
c) 
Uncertain 
Polling Question 
23
webinars.plantemoran.com 
Linking Data to Strategy 
Source: IDG Enterprise 24
webinars.plantemoran.com 
Improving Quality, Increasing Speed, 
and New Customer Acquisition 
Source: IDG Enterprise 25
webinars.plantemoran.com 
Plante Moran’s Framework for 
Business Intelligence 
26
webinars.plantemoran.com 
Strategic investments in BI drive increasing value 
Case Study 
Auto Trader 
Source: by Work Force Analytics at AutoTraderGroup-May, 2013 27
webinars.plantemoran.com 
Business Intelligence Services 
28
webinars.plantemoran.com 
Business Intelligence 
Stages of Adoption 
29
webinars.plantemoran.com 
Ted Morgan, Senior Manager248.223.3675 
ted.morgan@plantemoran.com 
Thank you for attending 
Daron Gifford, Partner248.223.3709 daron.gifford@plantemoran.com 
Stan Hannah, Senior Manager248.223.3307stan.hannah@plantemoran.com 
To view a complete calendar of upcoming Plante Moran webinars, visit webinars.plantemoran.com. 
30

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Plante Moran Strategy Webinar

  • 1. webinars.plantemoran.com Change Is Unavoidable Use It to Gain a Competitive Edge
  • 2. webinars.plantemoran.com Daron Gifford, Partner, Plante Moran Daron Gifford is a seasoned professional and respected voice within executive circles providing management consulting services to a wide range of corporate organizations. His versatile experience in several industries, especially in the manufacturing and automotive sectors, has translated into significant strategic insights for executive management. His views on strategy have assisted organizations in their business direction, competitive market positioning, corporate core competencies, operational efficiencies, restructuring, joint ventures, business partnerships, mergers and acquisitions. Stan Hannah, Senior Manager, Plante Moran Stan Hannah blends his skills and experiences in consulting, research, and business management to develop solutions that lead to short-and long-term business success. He has worked with leaders across a variety of industries including retail, financial services, healthcare and energy in the US and on long-term assignments internationally. Stan worked for a Fortune 500 financial services and insurance company as a Product Manager with profit/loss responsibility for a multi-channel $15m business portfolio. He was later tapped by the CEO of the same company to join Customer Insights and Analytics division where he focused on leading big-data projects and integrating solutions to drive organizational change. Ted Morgan, Senior Manager, Plante Moran (moderator) Ted Morgan co-leads the firm’s plastics industry practice.He has more than 15 years of progressive program management, product launch, business development and consulting experience. Ted has extensive experience in the following areas strategic market intelligence data collection, commercial, operational and financial due diligence, business case analysis, market migration strategy and execution.Ted has supported these activities within the following industry groups: plastics, automotive, recreational products, consumer & industrial HVAC, and automotive aftermarket. Presenters and Moderator 2
  • 3. webinars.plantemoran.com You can download today’s slides by clicking on the resource widget at the bottom of your console. Today’s webinar will be added to our website in a few days for on-demand viewing. Administration 3
  • 4. webinars.plantemoran.com What management function do you perform in your organization? a) General or executive management b) Finance and accounting c) Operations / supply chain d) Sales and Marketing e) Human Resources f) Other Polling Question 4
  • 5. webinars.plantemoran.com • Megatrends Shaping the World • Strategic Approaches and Related Case Studies • Key Characteristics of an Effective Strategy • Charting the Course: Developing Your Strategy • Linking Data to Strategy • Framework for Business Intelligence Agenda 5
  • 6. webinars.plantemoran.com • 21% of global population over age 60 by 2050 • Cost of social programs (Social Security, health care, etc.) and funding of pensions grows • While the workforce ages, population growth will drive an increased demand for scarce resources Megatrends 1. Shifting Population Demographics Source: PwC, 2014 6
  • 7. webinars.plantemoran.com • Mature industrial markets become less attractive for investment • Capital investment flows increase to emerging markets • Economic dominance of Western countries moves to emerging regions • Manufacturing costs decline (relatively) in U.S., leading to reshoringof production Megatrends 2. Changing Economic Power Source: AlixPartners, McKinsey, Hackett, 2013; Plante Moran 7
  • 8. webinars.plantemoran.com • Climate change continues to disrupt weather patterns • Population increases fuel more demand for resources • Political conflicts over access to resources such as food, energy, and water • Protection of environment and natural resources increases (e.g., recent agreement to return more than a billion liters of water to the U.S. National Forest) Megatrends 3. Environment and Resource Crises Source: PwC 2014 8
  • 9. webinars.plantemoran.com • 3-D printing may be used to manufacture anything from hard parts to human organs • Nanomaterials provide ever smaller devices • Connected technologies expand from individuals to cars to homes to cities to industries Megatrends 4. Technology Accelerates Even More Source: Goldman Sachs 2014 9
  • 10. webinars.plantemoran.com • “Internet of Things” implies a dramatic increase in connected devices (more than the number of people in the world) • Connection of devices to cloud networks will gather enormous amounts of data on a continuous basis Megatrends 4. Technology Accelerates Even More Source: Cisco 2011 10
  • 11. webinars.plantemoran.com • Everything using a device leaves a digital trace (or data) • Potential to capture and analyze data has advanced capabilities available • a.k.a. Big Data, Business Intelligence (BI), Analytics, or Data Analytics • Increased concerns about the privacy of data Megatrends 5. Explosion of Data Source: Microsoft 2014 11
  • 12. webinars.plantemoran.com Volume, variety, and velocity of data are increasing at exponential speed Megatrends 5. Explosion of Data Source: Oracle 2012 Data will grow at 40% CAGR 12
  • 13. webinars.plantemoran.com Passive /Reactive —Organizations that follow the industry leaders and respond defensively. Likely to be more focused on efficient operations. They will not adapt to innovation until proven, and then only after being pressured by customers and the market. Proactive /Active —Organizations that look ahead and stay aware of change, then are prepared to quickly respond and adapt in their markets. Although more risk averse than innovative or visionary organizations, they may be considered “fast followers.” Innovative /Visionary —Organizations with a strong emphasis on being an industry leader, using technology and research to gain a “first mover” advantage. These organizations utilize a broad range of data and creative thinking while assessing the level of risk in their investments. Strategic Approaches in Organizations Source: Innovation Toolbox 13
  • 14. webinars.plantemoran.com Where do you see your organization on the strategy continuum? a) Passive /Reactive b) Proactive /Active c) Innovative /Visionary d) Prefer not to say Polling Question 14
  • 15. webinars.plantemoran.com Case Studies on Strategy Smart Phones Product or Company StrategicApproach Highlights Blackberry (RIM) Passive/ Reactive •Former leader in smartphone market, but focused on past competencies •Did not recognize impact of iPhone on business market •Attempting to regain market share, but has failed so far Galaxy (Samsung) Proactive/ Active •Fast follower of competitor innovations •Modest innovations to existing technologies •Utilized market information to build out product line (e.g., creating smart watch in response to data compiled from Apple’s supplier base indicating Apple’s release) iPhone (Apple) Innovative/ Visionary •Considered leader in mobile electronics •Creative design established industry leadership and first- to-market expectations •Focused on understanding individual needs and creating new innovative products to fulfill needs 15
  • 16. webinars.plantemoran.com 0 50 100 150 200 250 300 350 2007 2008 2009 2010 2011 2012 2013 Annual Shipments of Smartphones (in millions) Apple Samsung Blackberry Strategic Positioning Historical Results Source: IDC, Gartner,Asymco Operating Profit from Smartphone Sales Apple and Samsung captured over 100% of the industry profit 16
  • 17. webinars.plantemoran.com Key Characteristics of an Effective Strategy Effective Strategy • Clear and concise vision for where the company is going and the plan to get there • Identification of capabilities and required core competencies of the organization –either existing or to be developed • Constant understanding of the company position through reporting information to support management decision-making (market, competitors, operational performance, and financial) • Action-oriented plans for management to guide the organization and measure progressive improvement Problematic Strategy • Misunderstanding goals for strategy • Soft rationale for plans and goals • Unspecific identification of planned milestones and timing • Long list of unrelated objectives • Unclear and overly lengthy “vision” • Wavering commitment to strategic investments and decision-making • Lack of understanding of challenges and culture changes required 17
  • 18. webinars.plantemoran.com Charting the Course Developing Your Strategy Megatrends Company Assessment • Capabilities • Plans • Performance “Vision” Creation Market Dynamics MarketAttractiveness Competitive Position Product/ServiceTechnologies Distribution/ Supply Chain Core Competencies 18
  • 19. webinars.plantemoran.com Charting the Course Developing Your Strategy Megatrends Strategy Synthesis Company Assessment • Capabilities • Plans • Performance “Vision” Creation Market Dynamics MarketAttractiveness Competitive Position Product/ServiceTechnologies Distribution/ Supply Chain Core Competencies 19
  • 20. webinars.plantemoran.com Charting the Course Developing Your Strategy Megatrends Strategy Synthesis Company Assessment • Capabilities • Plans • Performance Alternatives/ BusinessModels “Vision” Creation Market Dynamics MarketAttractiveness Competitive Position Product/ServiceTechnologies Distribution/ Supply Chain Core Competencies 20
  • 21. webinars.plantemoran.com Charting the Course Developing Your Strategy Megatrends Strategy Synthesis Company Assessment • Capabilities • Plans • Performance Alternatives/ BusinessModels Strategic Plan Actionable Plans Progress Monitoring “Vision” Creation Market Dynamics MarketAttractiveness Competitive Position Product/ServiceTechnologies Distribution/ Supply Chain Core Competencies 21
  • 22. webinars.plantemoran.com Obtaining insights to drive actions is critical to your strategy Linking Data to Strategy Source: 2013 People-Centered Strategies LLC 22
  • 23. webinars.plantemoran.com When developing a strategy, are key data or metrics considered in the process? a) Yes b) No c) Uncertain Polling Question 23
  • 24. webinars.plantemoran.com Linking Data to Strategy Source: IDG Enterprise 24
  • 25. webinars.plantemoran.com Improving Quality, Increasing Speed, and New Customer Acquisition Source: IDG Enterprise 25
  • 26. webinars.plantemoran.com Plante Moran’s Framework for Business Intelligence 26
  • 27. webinars.plantemoran.com Strategic investments in BI drive increasing value Case Study Auto Trader Source: by Work Force Analytics at AutoTraderGroup-May, 2013 27
  • 30. webinars.plantemoran.com Ted Morgan, Senior Manager248.223.3675 ted.morgan@plantemoran.com Thank you for attending Daron Gifford, Partner248.223.3709 daron.gifford@plantemoran.com Stan Hannah, Senior Manager248.223.3307stan.hannah@plantemoran.com To view a complete calendar of upcoming Plante Moran webinars, visit webinars.plantemoran.com. 30