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Welcome to Pittsburgh’s 2018
Dreamforce Global Gathering
Hosted by:
Pittsburgh Trailblazer Community Groups
Becky Willis
Co-Leader: Non-Profit
kristin.kiester@trailblazercgl.com
Leader: Admin
tom.hoffman@trailblazercgl.com
Kristin Kiester
Tom Hoffman
eader: Women in Tech
y.willis@trailblazercgl.com
eakers: Pittsburgh Trailblazer Group Leaders
Leader: Developer
john.szurley@trailblazercgl.
John Szurley
veCamp 2018 – Oct 19-21
Give back to our non-profit community
Potential projects
We need 3-4 more volunteers to staff them
ll, currently only have 7.
Great chance to learn/practice skills
Food, caffeine, beer provided
’s hard work, but it’s a lot of fun!
d I Mention GiveCamp?
EED YOUR HELP
tants, Admins, Business Analysts
have the skills that will thrill our non-
rganizations.
though, come talk to me.
Dreamforce Global Gathering
@beckywillispro, becky.willis@trailblazercgl.com
Becky Willis, Women in Tech Group Leader
New to the
Trailblazer Community?
Get a warm welcome to the Ohana, make some im
friends and get some great ideas! Inspired by Mo
Sandberg, Misty Jones and friends.
Anyone with Astro wearing a Lei name
tag is a new member of our
community. Be sure to greet them!
Welcome/Trailblazer Community Shout-outs
The Dreamforce Experience
Keynote Reveals
Adminolopers
Developers
Feature Jam
Q&A
Giveaways
Networking
day’s Agenda
DREAMFORCE
BAL GATHERING
BADGE
A TRAILBLAZER
COMMUNITY GROUPS
BADGE
A CHANCE TO A
DREAMFORCE ‘19
FULL CONFERENCE
PASS
day You Could Win
BY RANDOM
DRAWING
3 CERTIFICATION
VOUCHERS
FOR BEIN
AWESOME
FUN SWAG
 
Tweet and Share with the world how much fun will have today! Be sure to use
#LivingTheDream and #TrailblazerCommunity to be featured.
And save these photos to our Google album here:
http://bit.ly/LivingTheDream-Photos
Dreamforce Global Gatherings
Share your Thanks
t the Tree of Gratitude
elcome to the Trailblazer Community
’s Succeed Together
eet Trailblazers Like You
n Community Groups to meet peers who live in your city, work in similar roles and
dustries, and share your interests.
gage in a Global Network
et help, find answers fast, and discuss topics you care about with Salesforce
stomers and employees from around the world.
arn from Each Other
ain incredible insight from Salesforce MVPs and Community Group Leaders who
e to share expertise and help everyone in the community succeed.
spire the Next Generation
are your community story, be a mentor, become a leader in the Trailblazer
mmunity, and bring Salesforce to the communities you love.
et Started: Trailblazer.salesforce.com/about
Get a shiny new
exclusive badge
for attending!
FOLLOW THE TRAILMIX
Sfdc.co/LivingTheDream
Get a Chance to Win a
Dreamforce ‘19 Full Pass
with Dreamforce Global Gathering
#LivingTheDream Quest
COMPLETE THE TRAILMIX
Sfdc.co/LivingTheDream
ProTip:Toqualityyouneedtotweetaphotowithhashta
#LivingTheDreamand#TrailblazerCommunity
l rules
Step 1:
Explore the
latest quests
& jumpstart
your learning
habit
Step 2:
Choose your
quest and set
your learning
goals
Step 3:
Unlock limited
edition
community
badges or win
sweet prizes.
DREAMFORCE
BAL GATHERING
BADGE
A TRAILBLAZER
COMMUNITY GROUPS
BADGE
A CHANCE TO A
DREAMFORCE ‘19
FULL CONFERENCE
PASS
day You Could Win
BY RANDOM
DRAWING
3 CERTIFICATION
VOUCHERS
FOR BEIN
AWESOME
FUN SWAG
CONGRATULATIONS
Pittsburgh Community Group 2018 Winner
Certification Voucher Code
AbGb2bG8GqWEqPpu
T&C’s apply: Voucher must be used by 12/31/19
CONGRATULATIONS
Pittsburgh Community Group 2018 Winner
Certification Voucher Code
ARBR2RB8BBvPyauA
T&C’s apply: Voucher must be used by 12/31/19
CONGRATULATIONS
Pittsburgh, PA Non-Profit Group
2018 Winner
Certification Voucher Code
Ahjh2hj8jEU4iyvR
T&C’s apply: Voucher must be used by December 31, 2019
twork and …
 
Tweet and Share with the world how much fun will have today! Be sure to use
#LivingTheDream and #TrailblazerCommunity to be featured.
And save these photos to our Google album here:
http://bit.ly/LivingTheDream-Photos
Dreamforce Global Gatherings
The Dreamforce Experience
Meet 1000 New Friends, Learn 100 cool things, Walk 40
Miles, Sleep 16 hours, and Eat/Drink for Free
@jedicjk, kristin.kiester@trailblazercgl.com
Kristin Kiester, Non-Profit User Group Leader
e Dreamforce Experience - Learning
notes
novate Visionaries - https://www.salesforce.com/dreamforce/speakers
oduct Keynotes
sions
les of Success
ds on Training
tomer Success Expo
esforce.org Lodge
eloper Forest
min Theater
e Dreamforce Experience - Interactive
ay boot camps
ification
% off!
eer Fair
e Dreamforce Experience – Certifications
sforce events (Salesforce.org party)
ner events
amfest
e Dreamforce Experience – Social
Force, AbilityForce and so many more!
amforce Quests – help to end homelessness in Bay Area
rkin Street Youth Services and Hamilton Families
e Dreamforce Experience – Giving Back
eamforce 2019
ember 19th – 22nd
sider looking for a room now
esforce can provide a letter to your manager with ROI
ld Tours – www.salesforce.com/events
Keynote Reveals
A 360 View of Customers
@AccidentalAdmin, tom.hoffman@trailblazercgl.com
Tom Hoffman, Admin User Group Leader
d I Mention GiveCamp?
above bribes.
know what you need, I’ll make it
n!
ndustrial Revolution
ndustrial Revolution
ndustrial Revolution
Place for Everyone
PepUpTech students here in
Pittsburgh
Get involved in your local schools,
alk about tech
Check out Be A Multiplier (BAM)
esources
Each one teach one – does not
ave to be complicated
pUpTech & BAM
M Resources
stomer360
view of your customer
s a unique key for all services/clouds
ft Integration
FREE!
nstein Voice
Add notes
Update Records
Daily Briefings
Explore Dashboards
Schedule Tasks & Reminders
Build Bots...without code
and its also FREE!
Developer Highlights
john.szurley@trailblazercgl.com
John Szurley, Developer Group Leader
The Rise of the Admineloper
@AccidentalAdmin, tom.hoffman@trailblazercgl.com
Tom Hoffman, Admin User Group Leader
Admin + Developer = Admineloper
Features empowering Admins
ging the role admins play in an organization
ore with clicks, no coding skills needed
CAN ALL DO THIS
urring the Lines
Designer
ally Available – Spring ‘19 (Safe Harbor)
low Builder
r and intuitive
to make flows
o read.
ng-fast
mance built with
st technologies.
rd controls
on the Lightning
System to make
der more
t to use.
ed toolbox to
easier to find
ment you’re
for.
YOU CAN LEARN FLOW!
Seriously, if this guy can do it...
Lightning Object Creator
Create custom objects, fields & more from a spreadsheet.
le Integration
ata to SF, edit SF Data in Sheets, export data to Sheets.
Google Sheets based off of
s and reports coming from
orce or make changes to
orce directly from Sheets.
UP: Google Sheets for
orce – connect your list views
y to Google Sheets
NEXT UP: Lightning Object
r allows you to build
ations integrated with Google
s – all from a Google Sheet
s some inception sheet right
.)
stom Metadata Types
MT
Metadata is ‘data about data’
A custom field is metadata
Custom Metadata Types are different
Data about how you do business
Combines ‘Metadata’ & ‘Data’
100% deployable in change sets!
Use cases:
Map states to a region
Define sales tax by state
User Assignment
What is coming:
•  Use Custom Metadata Types in Validatio
Rules (Summer ’18)
•  Custom Metadata Types in Formulas!
(Winter‘19)
•  Custom Metadata Types in Default Value
(Roadmap)
- and much, much more
ike deployable data
ck us out!
ke it...we promise J
Product Keynote Highlights
Kristin Kiester & Becky Willis
nprofit Cloud Keynote Highlights
r 3,000 nonprofit organizations at Dreamforce
stein Analytics upgrades, Voice, Bots
mmunity Cloud Surveys
CH GIFT ENTRY!!!
tomizable Rollups
a Storage Optimizer
ucation Cloud Keynote Highlights
r 800 HEDA orgs in use currently
mo and customer success of Student Advisor Link
CH GIFT ENTRY – January as GA
stein Voice demo
herEd Summit April 16th San Diego
alytics Cloud & Einstein
nstein Vision
nstein Language
nalytics Cloud
nstein Voice
nstein Bots
wesomeAdmin Superpowers
mpion Productivity
stein Voice
tning Layout with field
p with fields panel and
tion and field-level
urity all in one place!
ot in Winter ‘19)
Deliver Innovation
Object Creator will let us take
spreadsheets and turn them
into custom objects!
Nana Gregg’s Admin tip:
Embrace Change
Always be learning
Show your users
You got this
Connect Experiences
Community Cloud Audienc
Targeting
Einstein Bots in familiar
language with a personalit
eck out the Keynote here: https://bit.ly/2NuTo9K

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Pittsburgh Trailblazer Community Global Gathering

  • 1. Welcome to Pittsburgh’s 2018 Dreamforce Global Gathering Hosted by: Pittsburgh Trailblazer Community Groups
  • 2. Becky Willis Co-Leader: Non-Profit kristin.kiester@trailblazercgl.com Leader: Admin tom.hoffman@trailblazercgl.com Kristin Kiester Tom Hoffman eader: Women in Tech y.willis@trailblazercgl.com eakers: Pittsburgh Trailblazer Group Leaders Leader: Developer john.szurley@trailblazercgl. John Szurley
  • 3. veCamp 2018 – Oct 19-21 Give back to our non-profit community Potential projects We need 3-4 more volunteers to staff them ll, currently only have 7. Great chance to learn/practice skills Food, caffeine, beer provided ’s hard work, but it’s a lot of fun!
  • 4. d I Mention GiveCamp? EED YOUR HELP tants, Admins, Business Analysts have the skills that will thrill our non- rganizations. though, come talk to me.
  • 5. Dreamforce Global Gathering @beckywillispro, becky.willis@trailblazercgl.com Becky Willis, Women in Tech Group Leader
  • 6. New to the Trailblazer Community? Get a warm welcome to the Ohana, make some im friends and get some great ideas! Inspired by Mo Sandberg, Misty Jones and friends. Anyone with Astro wearing a Lei name tag is a new member of our community. Be sure to greet them!
  • 7. Welcome/Trailblazer Community Shout-outs The Dreamforce Experience Keynote Reveals Adminolopers Developers Feature Jam Q&A Giveaways Networking day’s Agenda
  • 8. DREAMFORCE BAL GATHERING BADGE A TRAILBLAZER COMMUNITY GROUPS BADGE A CHANCE TO A DREAMFORCE ‘19 FULL CONFERENCE PASS day You Could Win BY RANDOM DRAWING 3 CERTIFICATION VOUCHERS FOR BEIN AWESOME FUN SWAG
  • 9.   Tweet and Share with the world how much fun will have today! Be sure to use #LivingTheDream and #TrailblazerCommunity to be featured. And save these photos to our Google album here: http://bit.ly/LivingTheDream-Photos Dreamforce Global Gatherings
  • 10. Share your Thanks t the Tree of Gratitude
  • 11. elcome to the Trailblazer Community ’s Succeed Together eet Trailblazers Like You n Community Groups to meet peers who live in your city, work in similar roles and dustries, and share your interests. gage in a Global Network et help, find answers fast, and discuss topics you care about with Salesforce stomers and employees from around the world. arn from Each Other ain incredible insight from Salesforce MVPs and Community Group Leaders who e to share expertise and help everyone in the community succeed. spire the Next Generation are your community story, be a mentor, become a leader in the Trailblazer mmunity, and bring Salesforce to the communities you love. et Started: Trailblazer.salesforce.com/about
  • 12. Get a shiny new exclusive badge for attending! FOLLOW THE TRAILMIX Sfdc.co/LivingTheDream
  • 13. Get a Chance to Win a Dreamforce ‘19 Full Pass with Dreamforce Global Gathering #LivingTheDream Quest COMPLETE THE TRAILMIX Sfdc.co/LivingTheDream ProTip:Toqualityyouneedtotweetaphotowithhashta #LivingTheDreamand#TrailblazerCommunity l rules
  • 14. Step 1: Explore the latest quests & jumpstart your learning habit Step 2: Choose your quest and set your learning goals Step 3: Unlock limited edition community badges or win sweet prizes.
  • 15. DREAMFORCE BAL GATHERING BADGE A TRAILBLAZER COMMUNITY GROUPS BADGE A CHANCE TO A DREAMFORCE ‘19 FULL CONFERENCE PASS day You Could Win BY RANDOM DRAWING 3 CERTIFICATION VOUCHERS FOR BEIN AWESOME FUN SWAG
  • 16. CONGRATULATIONS Pittsburgh Community Group 2018 Winner Certification Voucher Code AbGb2bG8GqWEqPpu T&C’s apply: Voucher must be used by 12/31/19
  • 17. CONGRATULATIONS Pittsburgh Community Group 2018 Winner Certification Voucher Code ARBR2RB8BBvPyauA T&C’s apply: Voucher must be used by 12/31/19
  • 18. CONGRATULATIONS Pittsburgh, PA Non-Profit Group 2018 Winner Certification Voucher Code Ahjh2hj8jEU4iyvR T&C’s apply: Voucher must be used by December 31, 2019
  • 20.   Tweet and Share with the world how much fun will have today! Be sure to use #LivingTheDream and #TrailblazerCommunity to be featured. And save these photos to our Google album here: http://bit.ly/LivingTheDream-Photos Dreamforce Global Gatherings
  • 21. The Dreamforce Experience Meet 1000 New Friends, Learn 100 cool things, Walk 40 Miles, Sleep 16 hours, and Eat/Drink for Free @jedicjk, kristin.kiester@trailblazercgl.com Kristin Kiester, Non-Profit User Group Leader
  • 22. e Dreamforce Experience - Learning notes novate Visionaries - https://www.salesforce.com/dreamforce/speakers oduct Keynotes sions les of Success ds on Training
  • 23. tomer Success Expo esforce.org Lodge eloper Forest min Theater e Dreamforce Experience - Interactive
  • 24. ay boot camps ification % off! eer Fair e Dreamforce Experience – Certifications
  • 25. sforce events (Salesforce.org party) ner events amfest e Dreamforce Experience – Social
  • 26. Force, AbilityForce and so many more! amforce Quests – help to end homelessness in Bay Area rkin Street Youth Services and Hamilton Families e Dreamforce Experience – Giving Back
  • 27. eamforce 2019 ember 19th – 22nd sider looking for a room now esforce can provide a letter to your manager with ROI ld Tours – www.salesforce.com/events
  • 28. Keynote Reveals A 360 View of Customers @AccidentalAdmin, tom.hoffman@trailblazercgl.com Tom Hoffman, Admin User Group Leader
  • 29. d I Mention GiveCamp? above bribes. know what you need, I’ll make it n!
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  • 36. PepUpTech students here in Pittsburgh Get involved in your local schools, alk about tech Check out Be A Multiplier (BAM) esources Each one teach one – does not ave to be complicated pUpTech & BAM M Resources
  • 37. stomer360 view of your customer s a unique key for all services/clouds ft Integration FREE!
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  • 45. nstein Voice Add notes Update Records Daily Briefings Explore Dashboards Schedule Tasks & Reminders Build Bots...without code and its also FREE!
  • 46.
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  • 50. The Rise of the Admineloper @AccidentalAdmin, tom.hoffman@trailblazercgl.com Tom Hoffman, Admin User Group Leader
  • 51. Admin + Developer = Admineloper
  • 52. Features empowering Admins ging the role admins play in an organization ore with clicks, no coding skills needed CAN ALL DO THIS urring the Lines
  • 53. Designer ally Available – Spring ‘19 (Safe Harbor) low Builder r and intuitive to make flows o read. ng-fast mance built with st technologies. rd controls on the Lightning System to make der more t to use. ed toolbox to easier to find ment you’re for.
  • 54. YOU CAN LEARN FLOW! Seriously, if this guy can do it...
  • 55. Lightning Object Creator Create custom objects, fields & more from a spreadsheet.
  • 56. le Integration ata to SF, edit SF Data in Sheets, export data to Sheets. Google Sheets based off of s and reports coming from orce or make changes to orce directly from Sheets. UP: Google Sheets for orce – connect your list views y to Google Sheets NEXT UP: Lightning Object r allows you to build ations integrated with Google s – all from a Google Sheet s some inception sheet right .)
  • 58. MT Metadata is ‘data about data’ A custom field is metadata Custom Metadata Types are different Data about how you do business Combines ‘Metadata’ & ‘Data’ 100% deployable in change sets! Use cases: Map states to a region Define sales tax by state User Assignment What is coming: •  Use Custom Metadata Types in Validatio Rules (Summer ’18) •  Custom Metadata Types in Formulas! (Winter‘19) •  Custom Metadata Types in Default Value (Roadmap) - and much, much more ike deployable data
  • 59. ck us out! ke it...we promise J
  • 60. Product Keynote Highlights Kristin Kiester & Becky Willis
  • 61. nprofit Cloud Keynote Highlights r 3,000 nonprofit organizations at Dreamforce stein Analytics upgrades, Voice, Bots mmunity Cloud Surveys CH GIFT ENTRY!!! tomizable Rollups a Storage Optimizer
  • 62. ucation Cloud Keynote Highlights r 800 HEDA orgs in use currently mo and customer success of Student Advisor Link CH GIFT ENTRY – January as GA stein Voice demo herEd Summit April 16th San Diego
  • 63. alytics Cloud & Einstein nstein Vision nstein Language nalytics Cloud nstein Voice nstein Bots
  • 64. wesomeAdmin Superpowers mpion Productivity stein Voice tning Layout with field p with fields panel and tion and field-level urity all in one place! ot in Winter ‘19) Deliver Innovation Object Creator will let us take spreadsheets and turn them into custom objects! Nana Gregg’s Admin tip: Embrace Change Always be learning Show your users You got this Connect Experiences Community Cloud Audienc Targeting Einstein Bots in familiar language with a personalit eck out the Keynote here: https://bit.ly/2NuTo9K