TalkForce Presentation

1. TALKFORCE
Reach your customers,
anytime, anywhere, immediately

2. problem
Customer care: a need for customers, a cost for the company.
With the fast growing of social networks and new media, the number of connection between
customers and companies is becoming uncontrollable. This brings to a considerable growth in
customer care efforts and costs. Companies are looking for smarter and more effective tools able
to satisfy their customers and adapt them self to this fast changing world.
WEBSITE

3. SOLUTION
Real timecommunication
TALKFORCE: a single tool able to automatically manage and give answers to users requests
Intention
understanding

4. WHAT IS IT
TalkForce in an artificial intelligence drive chatbot above to autonomously interact with
customers in a natural way. It’s able to complete infinite actions, from the customer problems
resolution to the login and money transaction management.

5. TalkForce can be integrated with the already in use company customer care software,
carrying companies in customers comfort zone.
HOW DOES IT WORKS
Customers spend time on your
facebook page, website or
CRM, looking for assistance for
a problem.
They ask for help in the on
page chat: here they will find
TalkFarce, always ready to offer
assistance autonomously.
Customers receive real-time
assistance and leave the page
happy. They will come back to
the page, with and increased
confidence in the service and
in the company.
1 2 3

6. features
Active 24/7
Real-time answers
Huge reduction in
structured costs
New user engagement
system
A unique tool for many platforms
Able to open a ticket on internal CRM in
special cases

7. CUSTOMER CARE NUMBERS
Outsourcing of customer care services is equal to 62.5 billions of dollars in 2014, with and estimation
of 84.7 billion per year before 2020, with a growth of 5.2% in 2014-2020
Fonte Markets And Marketis

8. COMPETITOR
our competitive advantages
Knowledge base editable in a deterministic way
High scalability
Intention Extraction
Easy third part API integration
Real-time answer

9. SETUP FEE
Required for the framework
single tenant setup and the
knowledge base setup
SUBSCRIPTION FEE
Provide infrastructure security
and maintenance
COMMISSION FEE
You pay just for the users which
use TalkForce
BUSINESS MODEL

10. WHO BELIEVE IN US
InternationHackathon BNPP Paris
Winners of the award Personal Finance
& Findomestic, 2016
Unicredit Appathon Milan
Awarded best technological
project of 2016
PosteHack Rome
Winners of Hackathon organized by
Poste Italiane, IBM e Digital Magic, 2016
Sky SportHack Milan
Winners of Hackathon
organized by Sky, 2016
HackToscana Florence
Winners of Hackathon organized by
Alstom, Trenitalia, Regione Toscana, 2016

11. ROADMAP
MARCH 2017
Defining final service
contract with 3 great
Italian companies, for a
total of more than 35
million final users.
MAY 2017
Public release of 3 high
scalability TalkForce
chatbot.
JUNE 2017
Expansion to foreign
countries
OCTOBER 2017
Opening of an office in
San Francisco.

12. WHO WE ARE
team
investors advisor
Matteo Rai
CEO - Dev
Antonio Fabrizio
Business Strategist @
All Industries
CEO @ Fastyle.it and
Techstarturp City
Fabrizio D’Aloia
Product Manager @ All
Industries
CEO @ Microgames
Paolo Nicolardi
Country Manager
Alessandro Pieri
Software Architect
@ GetStream.io
Mauro Piva
COO - R&D - Dev
Giulio Maria Pezzini
Developer
Maurizio Natalia
CTO - Dev
Marco Silipigni
Developer

13. THANKS FOR WATCHING
contact us
matteo@allindustries.it
All Industries | Viale Liegi, 48 - 00198 Roma (RM) - Italy
www.allindustries.it(+39) 3487296463