The document discusses Parent Information and Resource Centers (PIRCs) funded by the U.S. Department of Education to develop parental involvement policies required by the ESEA. In New York, there are two PIRCs: EPIC, which serves multiple urban areas, and FACTS, which covers northern New York. The PIRCs aim to engage families in closing the achievement gap and are supported by action teams that conduct research to recommend strategies for enhancing family engagement in education.