The Pillow Method is a five-step process for resolving conflicts that focuses on developing empathy. The steps include: 1) considering you are right and the other party is wrong, 2) taking the opposite view that you are wrong and they are right, 3) finding commonalities and acknowledging strengths and weaknesses of both positions, 4) recognizing the issue may not be as important as initially thought, and 5) understanding there is truth in all perspectives that can lead to better understanding even if not agreement.

1. Pillow Method of Conflict Resolution
The Pillow Method is a five-step process that allows users to take on
different perspectives and aids in developing empathy. Depending upon
the person with whom you are engaged in conflict and the situation the
conflict is about, developing empathy may be key.

2. • Step 1: "I'm right, you're wrong." Consider that you are right and
other party is wrong. This is the perspective we usually take, so it's
the obvious first step.
• Step 2: "You're right, I'm wrong." Now take the opposite
presumption. Presume you're wrong and other party is right in this
situation. Your goal is to find a way to understand how other party
could behave in a way that you disagree with.
• Step 3: "Both right, both wrong." Find the commonalities and
acknowledge the strengths and weaknesses of each position.
• Step 4: "The issue isn't as important as it seems." Try not to get so
wrapped up in a disagreement that over time will fade. This, too shall
pass, so be aware of that and release some of the tension.
• Step 5: "There is truth in all four perspectives." Each of the above
perspectives has its own truth. Once you look at a situation from
each of these perspectives, you may not come to a point of
agreement, but you will understand each other better. When you can
understand other party, often you can tolerate the position which will
lead to an improvement in the communication climate in your
relationship.