The company provides contact center KPO BPO technical support and social media services. It focuses on industries like e-commerce, retail, healthcare, and software. Services include voice support, email/chat support, social media support, technical support, business process outsourcing, knowledge process outsourcing, and social media marketing. The company has accreditations and memberships and operates from Technopark in Trivandrum with a large human resources pool and infrastructure to ensure 100% uptime.