The document discusses key elements of building an intelligent community, including broadband access, a knowledgeable workforce, digital equality, innovation, sustainability, and advocacy. It provides best practices for communities in each of these areas, such as forming broadband workgroups, offering computer training programs, supporting e-commerce initiatives, and conducting broadband marketing campaigns. The document also outlines roles that different groups can play in promoting digital inclusion, such as subject specialists sharing resources, conveners bringing people together, and funders/donors providing financial support.