The document discusses managing change and examines different responses to change. It begins by having participants recognize different responses to change, reflect on their own natural responses, and explore constructive ways to manage change. The document then uses a metaphor of taking steps to illustrate managing change. It has participants take steps forward or backward, observe their patterns of movement, and feel their responses. Finally, it has participants reflect on what they can manage about change and share insights on managing their next change with calmness and skill.

1. Managing Change
Dolores Montavez Ruz
OCASI Fall Conference
November 4, 2009

2. Change is afoot.
We will spend a short while to:
Recognize there are different responses to change
Reflect on your own natural responses to change
Examine constructive and helpful ways to manage
change
Explore how to build resilience into the journey of
change

3. Who is in the room?
Change seats or turn to someone you don’t know yet and
share:
Your name
Your agency/organization
One word that describes your attitude toward change

4. Managing change…
Is this what you
do when faced
with change…?

5. Managing Change…
Or maybe
this is your
style………..

6. Managing Change…
Or maybe this ………

7. Managing Change…
Hopefully not this ……….

8. Managing Change…
Perhaps this is
more your style…

9. Managing Change…
But one thing is certain….

10. Managing change…
Change will happen!

11. Managing change…
And those who expect
moments of change to
be comfortable and
free of conflict have
not learned their
history.
Joan Wallach Scott

12. Change happens…
whether we are ready or not…
Let’s examine how we
respond to change….
One Step at a time.

13. Only One Step… in noble silence
In any direction…
Big or small…
Forward or backward…
Slowly and deliberately…
Observing your moment-to-moment
reality…
Becoming aware of your patterns of
movement…
Feeling your responses to changes…

14. Only One Step… in noble silence
Take the First Step
How does it feel to take a
step into an unknown
experience?
Look around and see who you
are next to.
See where others are in
relation to you.

15. Only One Step… in noble silence
Take a Second Step
Each step is a
choice…
Each choice has
consequences…
What has changed
around you as a result
of the second step…

16. Only One Step… in noble silence
Take a Third Step
Are you beginning to recognize
certain patterns about your
movements?
What is characteristic of your
choices in some way?
Observe others in relation to
you… is this what you expected?
What is working or not working for
you right now?

17. Only One Step… in noble silence
Take Another Step
Pause and look around you again.
With each step you took…
– You made a choice…
– Took an action…
– Influenced an outcome…
– Contributed to consequences…
Consider…
– What can you really manage about
change?

18. Managing Change:
Reflecting and Evaluating
Share any personal
Insights.
What have you learned
from the experience?
What could you do
differently to manage
your next change with
calm, finesse and skill?

19. Managing Change:
Reflecting and Evaluating
Choose one action you
could take.
Share it with your
neighbour

20. A few things to remember about change…
It is not the strongest of
the species that
survive, nor the most
intelligent, but the one
most adaptable and
responsive to change.
Author Unknown

21. A few things to remember about change…
If nothing ever
changed… there'd
be no butterflies…
Author Unknown

22. A few things to remember about change…
Continuity gives us
roots; change gives
us branches, letting
us stretch and grow
and reach new
heights.
Pauline R. Kezer

23. Thank you and have a wonderful conference