The document discusses how digital transformation and cloud computing are accelerating changes in business. It notes that companies and users now expect constant change and innovation, unlike 5 years ago. The cloud has changed expectations around IT infrastructure, requiring new approaches to security, skills, and managing applications. The document argues that companies must rapidly transform their operations, products, employees and customers to keep up with these changes in order to survive. It promotes the services of PCM in assisting companies with their digital transformations.

1. LEADINGTHEWAY 2019
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2. v
TODD PEKATS
VP of Cloud Computing & Services
LEADINGTHEWAY 2019
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3. LEADINGTHEWAY 2019
If you think we are moving fast now…
PREDICTION
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4. LEADINGTHEWAY 2019
LEADINGTHEWAY 2019
LESS THAN 5 YEARS AGO
 Companies would migrate and move to
steady-state and keep things consistent with
very limited change
 End-users would revolt with any interface
alterations or change
 Managed Services Providers would do
their best to get client's to sign long term
5-7 year contracts and resist change of
any sort
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5. LEADINGTHEWAY 2019 WHAT ABOUT TODAY!
Yesterday’s Mindset is Dead.
This is Today’s Reality!
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6. LEADINGTHEWAY 2019
DIGITAL
TRANSFORMATION
IS HERE…
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7. LEADINGTHEWAY 2019 KEY TRANSFORMATIONAL
IMPACTS INFORMALLY POLLED
 Uber 6 Million daily rides , 2 Million Drivers
(Big Data BI and Machine Learning)
 Amazon Owns 10 % of North American E-Commerce. Office Depot,
Staples, Apple, Dell, Walmart 10% combined. 2017 Amazon's site went
down for 49 minutes . $5.7 million sales lost.
(BI, AI and Machine Learning)
 Waze 80 M total users and 100M Downloads
(AI, Predictive Analytics Machine Learning and Big Data)
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8. LEADINGTHEWAY 2019 ACCELERATED TRANSFORMATION
AT CLOUD SCALE
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9. LEADINGTHEWAY 2019
WHAT IS THE NEW
CLOUD REALITY
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10. LEADINGTHEWAY 2019
LEADINGTHEWAY 2019
THOSE WHO DON’T EVOLVE AND
TRANSFORM FAST ENOUGH DIE!
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11. LEADINGTHEWAY 2019
LEADINGTHEWAY 2019
The Cloud has also transformed
how we think about everything.
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12. LEADINGTHEWAY 2019 THE CLOUD INHERENTLY CHANGES
ALMOST EVERYTHING
Business Continuity & Disaster Recovery Timeline
RPO, RTO & MTD
Recovery Point Objective (RPO)
Data
Backup
Data
Backup
Data
Backup
Disaster
Strikes!
Infrastructure
Recovery
App &
Data
Recover
Test
Critical
Apps
Business
is hurt
Normal
Business
Resumes
Recovery Time Objective (RTO)
Maximum Tolerable Downtime(MTD)
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13. LEADINGTHEWAY 2019
SOFTWARE AND CLOUD IS
BEING INFUSED IN EVERY
PART OF A BUSINESS, MAKING
EVERY COMPANY A CLOUD
AND SOFTWARE COMPANY
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14. LEADINGTHEWAY 2019 NEARLY EVERY INDUSTRY IS BEING
AFFECTED…
Developer Non-Developer
Developer Growth
By industry (US), 2006-2017
Education
RealEstate&
Construction
Entertainment
&Hospitality
Healthcare
Financial
Services
Government
Manufacturing
Retail&
Wholesale
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15. LEADINGTHEWAY 2019
LEADINGTHEWAY 2019
CHALLENGES IN A LEGACY WORKPLACE
38%
of Millennials feel
that outdated
collaboration tools
hinder innovation
72.5%
of the US
workforce
will be mobile
workers by 2020
64%
of employees now
use personal
devices for work
purposes
42%
of the global
workforce will be
mobile by 2022
80%
of employees
admit to using
non-approved
Software as a
Service (SaaS)
applications in
their jobs
74%
of businesses
expect to be
hacked in the
next year
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16. LEADINGTHEWAY 2019
LEADINGTHEWAY 2019
ELEMENTS OF DIGITAL
TRANSFORMATION
OperationsProductsEmployees Customers
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17. LEADINGTHEWAY 2019
LEADINGTHEWAY 2019
Leaders embrace
digital-first to fast track transformation
Harness information to change
the way you do business
Organizations can’t transform to
digital unless people do
of the respondents identified Internet
of Things (IoT) initiatives—and
related machine-to-machine and
telematics projects—as
new areas of spending growth.
of customer interactions will be
powered by (AI) by 2025, including
live telephone and online
conversations that are so realistic,
they will leave customers unable to
‘spot the bot’
of CIOs with hiring plans are in
search of people with combined:
TECH + BUSINESS
backgrounds
Right skills shortage:
The most commonly cited barrier
to digitization for
most CIOs
95%42%
29%
The CIO’s challenge is to convince
the entire enterprise that …
“secure by design”
… should be treated as a business priority.
Digital transformation =
Cultural shift
technology problem
TOP OF MIND FOR BUSINESS LEADERS
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18. LEADINGTHEWAY 2019
Digital transformation
represents a unique and
timely opportunity
for your company
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19. LEADINGTHEWAY 2019
LEADINGTHEWAY 2019
We have very
little innovation
We have old
hardware and
software
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20. LEADINGTHEWAY 2019
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21. LEADINGTHEWAY 2019
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22. LEADINGTHEWAY 2019
LEADINGTHEWAY 2019
WORKPLACE OF TOMORROW
Empowering employee
creativity and teamwork
with simplified secure
experiences across
devices, apps and
services
Unlocks
creativity
Built for
teamwork
Integrated
for simplicity
Intelligent
security
Any device
anytime, anywhere
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23. LEADINGTHEWAY 2019
OUR MISSION
To reduce complexity and drive business outcomes
by consulting, recommending and implementing innovative
solutions on advanced platforms, and to
improve innovation
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24. LEADINGTHEWAY 2019 NEW CLOUD REALITIES
We want the latest technologies to enhance our user experience. Often we can’t utilize
them because of skills gaps
Challenges that propelled clients into the cloud continue to plague
them once they get there
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25. LEADINGTHEWAY 2019 NEW CLOUD REALITIES
Challenges that propelled clients into the cloud continue to plague
them once they get there
We want the latest to be more secure. How do we insure security when we
have less control of the cloud services with someone else controlling them?
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26. LEADINGTHEWAY 2019 NEW CLOUD REALITIES
Challenges that propelled clients into the cloud continue to plague
them once they get there
We want the latest to be more secure. How do we insure security when we
have less control of the cloud services with someone else controlling them?
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27. LEADINGTHEWAY 2019 NEW CLOUD REALITIES
Challenges that propelled clients into the cloud continue to plague
them once they get there
The Cloud can expand the
Skills Gap
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28. LEADINGTHEWAY 2019
LEADINGTHEWAY 2019
PCM IS HERE TO SUPPORT YOU
ON YOUR CLOUD JOURNEY
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29. LEADINGTHEWAY 2019
LEADINGTHEWAY 2019
HELPING CUSTOMERS ALONG THE DIGITAL
TRANSFORMATION JOURNEY
Email and Office
in the cloud
O365
Single sign-on for
LOB Apps
AADP, MFA
Lift and Shift on-prem
servers to cloud
Azure IaaS/Containers
Backup and DR
Azure Backup and ASR
Content Management
Azure OSS
Dev/Test
DevOps
Move DB/LOB App to
Azure (Replatform)
Azure PaaS
Reporting and
Visualization
BI +Analytics
Automation /
Mobile access
Modern
Devices/DaaS
Surface, Win 10
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30. LEADINGTHEWAY 2019
LEADINGTHEWAY 2019
Security and Management
DevOps
CUSTOMER CLOUD JOURNEY
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31. LEADINGTHEWAY 2019
LEADINGTHEWAY 2019
Operations
Products
Customers
Employees
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32. LEADINGTHEWAY 2019
Cloud drivers
Security threats
Software end
of support
Compliance
Application innovation
Urgent capacity
needs
Datacenter
contracts expiry
Software and
hardware refresh
Quickly integrate
acquisitions
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33. LEADINGTHEWAY 2019
PCM MICROSOFT PRACTICE
Azure
Communication
and
Collaboration
SharePoint
Office 365
Modern
Computing
BI
Microsoft
Practice
Exchange Online, Security and
Compliance OneDrive for Biz,
Teams, AADP, AIP, ATA O365
ATP, Lock Box, ASM, CAS, e-
Discovery
SharePoint
SharePoint Online Content
Management, Workflow
Cloud PBX, PSTN Conf, PSTN
Calling, Teams
Infrastructure as a service
Azure Stack, PaaS, SaaS, Azure
Automation
Power BI
Azure Data Service
SQL Server Azure Compute
Windows 10, Intune,
Office 365 Pro Plus,
System Center
Key:
Modern Workplace
Apps and Infrastructure
Data and AI
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34. LEADINGTHEWAY 2019
MICROSOFT PROFESSIONAL
SERVICES APPROACH
• Issue Resolution
• Performance/Reliability
Assistance
• Configuration
Troubleshooting
• AdHoc Expertise Services
• Managed Services
• Security and Networking Design
• Desktop, Device, Server, and
Systems Management
• Physical/Virtual Services
• Data Protection and Recovery
• Mail/Communications
Consulting
• Collaboration Services
• Cloud Services
- Platform as a Service
- Infrastructure as a Service
- Cloud Storage
- Virtual Network/Machines
• Identity & Access Management
• Systems Migrations
- Active directory
- Security
- Networking
- Desktop, Device, Server
- Systems Management
- Messaging
- Communications
- Cloud
- Collaboration Services
• Systems Refreshment Services
• Business Intelligence and
Development Services
• Solution Project Management
and Oversight
• System Health Check
Services
- Active Directory
- Messaging
- Collaboration
- Systems Management
• Strategic Planning Services
• Systems/Cloud Planning
Services
• Solution Development
• Project Planning
• Business Analysis
• Change
Management/Controls
• Business Intelligence
Assessment Services
Architecture and Design
Services
Deployment and
Migration Services
Support and
Troubleshooting
Services
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35. LEADINGTHEWAY 2019
LEADINGTHEWAY 2019
PCM COMPLETE
MODERN WORKPLACE ENVISIONING SESSION
PCM Complete Workplace Transformation Envisioning sessions will give
customer's the knowledge they need to examine their environment and the
requirements to move toward modern end user solutions.
What will you leave with
 How the cloud is enabling new productivity methods and empowering
workers to do more
 Understanding of the Microsoft 365 suite
• What is Microsoft 365
• How M365 can enhance security, collaboration , and productivity
 Recommendation Document
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36. LEADINGTHEWAY 2019
THANK YOU
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