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Developing Global Mindset for Entrepreneurs
Class #8
Saturday May 29th , 2010
Professor of international finance and global
                         entrepreneurship with Forum-Nexus Study Abroad. Guest
                         lecturer with the IQS Business School of the Ramon Llull
                         University in Barcelona, and the Catholic University of Milan.
                         Previously, Brian taught finance, economics and global trade
                         courses at Thunderbird’s Global MBA program in Miami, and
                         worked as a research analyst at the Columbia University
                         Business School in New York City.
briandbutler@gmail.com
                         A global citizen, Brian was born in Canada, raised in
LinkedIn/briandbutler    Switzerland (where he attended international British school),
                         educated through university in the U.S., started his career
                         with a Japanese company, moved to New York to work as an
Skype: briandbutler
                         analyst, married a Brazilian, and has traveled extensively in
                         Latin America, Asia, Europe and North America. Brian
                         currently lives in Recife, Brazil where he is teaching classes
                         on “Global Entrepreneurship” at the university FBV.
1.   Culture + Entrepreneurs
2.   Homework review – personal COI
3.   Exam return
4.   Entrepreneurship ideas
5.   Market entry strategy
   Question:
     Are there any cultural aspects that lead to
      entrepreneurship?
     Are certain cultures more “entrepreneurial”?
     Can “style switching” be encouraged for
      entrepreneurship?

     Class discussion…
1.       Development issue:
         Which cultural traits probably lead to more
          entrepreneurship, hence more economic
          development?
         Which factors are most important for
          entrepreneurship + level of entrepreneurship in
          different places?

2.       Personal issue
         What style switching should you do to promote
          entrepreneurship?
 What COI
 factors are
 concentrated in
 entrepreneurs?

 Any guesses??
"Why not me?" attitude:
  in cultures with “Equality” culture:
   ▪ people think that everyone is equal, and that anyone can
     achieve great success.
   ▪ The legend of kids creating multinational corporation
     from their garages…fuels this optimism that anyone can
     achieve greatness.
1.       Environment:
            Control
         ▪    World can be changed to fit “me”
         ▪    Not “harmony” or “constraint”
2.       Individualism
            Particularistic
         ▪    “rules don’t apply to me” (not constrained)
4.       Competitiveness
          Are you comfortable with competition?
          Desire for self-recognition?
          Wiling to leave the group / loyal to the group (thinking)?
5.       Structure –
          Flexibility, Not “order” focused
          Better if likes flexibility, innovation, adaptation
          Comfortable with risks
          Dynamic goals (changing)
          Problem solving needs flexibility
          Tolerate unpredictable, dissent (Israel)
6.       Thinking:
         Inductive vs. Deductive
         Slight advantage to deductive thought – not
          constrained by “fact”, but instead gravitate to
          grand theories, and “visions” (visionary)
         Inductive is better for big-company (systematic
          process) innovations
         Deductive is better for entrepreneurs and big
          changes
7.       Time
         Future orientation
         Multi-focused (to wear “all hats” during startup
          phase)
Personal COI
   Compare yourself with this hypothetical
    German person:

     Deductive, linear, doing, low-context, direct, fluid
     time, single focus, competitive, equality

     See next slide
Gap Analysis
 •Deductive,

 •Linear

 •doing,

 •low-context,

 •direct,

 •fluid time,

 •single focus,

 •competitive,

 •equality
   Gap analysis:

   Questions
     Which areas do you have the greatest gaps?
      (areas of potential conflict)?
     What could you do (style switching) to lesson the
      potential problems?

     Class discuss…
Review – grades
   Keep for 1 week
   Need to return next week to me
 Components of Final Grade
  Exam a-    20%
  Exam b- 30%
  Team project 25%
  Assignments 15%
  Class participation 10%
   This exam was only 20% of your final grade

   So, if you didn’t do well…
     Or, if you did do well…


      ▪there is still time!
   4 more classes
     Today                       Attendance +
                                  Homework = 25% of
     June 5th                    your grade!!
     June 12th
     June 19th –Exam        30% of your grade!!

 One week later – team project due
     June 26th -   25% of your grade!!
   Homework / assignments:
     I f you missed any homework… you may still
      submit them!
     How? Review slides from previous lectures. Look
      for homework assignments. If you didn’t do any…
      DO THEM NOW!!!!
   Group Project
     Get together and start working today!
     Don’t wait till the last second!!
Who are the teams?
- one group of 5?
- or, two smaller groups?
   Discuss…


   +1 point for participation grade for students
    with original ideas (not previously discussed
    in class)

   Include 3-questions analysis of idea:
     What problem? What trend? What transferrable?
     (so, start with idea, then use 3 questions to evaluate)

               Mine: water cup – airports – transfer from Brazil. Problem is price, size. Trend is economic crisis
Market entry strategies
for Entrepreneurs
   Deciding to go global is not enough…

   Next, you need to decide HOW to go global:

     Export, license, franchise, create a subsidiary,
     foreign direct investment, acquire a company
     abroad, etc…
FDI: Wholly
Level of CONTROL over foreign activities


                                           HIGH                                                 owned
                                                                                                subsidiary

                                                  Franchising                     Joint Venture
                                                                                  with local
                                                                                  partner
                                                  Licensing

                                                                 Export
                                                                 through agent
                                                                 or distributor
                                                  Indirect
                                           LOW
                                                  Export
                                              LOW                                               HIGH
                                                              Commitment: Amount of Resources
                                                                committed to foreign market
                                                                                                       Bartlett & Ghoshal
   Exports
     (a) direct, (b) through a distributor, (c) through a trading
      company.
   Contracting
     Examples: (a) licensing technology, (b) franchising, (c)
      management contracting, (d) turnkey venture, (e) joint
      marketing agreement.
   Partially owned Direct investment
     Examples: (a) joint venture with local company, (b) joint venture
      with foreign company, (c) joint venture with government.
   Fully owned Direct investment
     Examples: (a) assembly plant for local sales, (b) basic
      manufacturing, (c) raw materials extraction, (d) offshore
      assembly plant.


                                                Professor Robert Grosse, Thunderbird
Decision Criteria*
                                                                                                                                            Impact
Form of Foreign           Added           Capital            Management           Technology            Political                             on
Involvement              Income         Commitment           Commitment           Commitment            Risk           Flexibility          Rivals
Exports†                      ?             Low              Low                  Low                   Low               High                ?

Contracting‡                  ?             Low              Possibly high        Possibly high         Low               ?                   ?

Partially owned               ?             ?                Possibly high        High                  Medium            Low                 ?
direct
investment§
Wholly owned                  ?             High             High                 Low                   High              ?                   ?
direct
investmentII


    * Each column represents a dimension for decision-making that should be considered when choosing a method to use in exploiting a core
    competency. The rankings will differ from company to company and also across countries.




                                                                                          Professor Robert Grosse, Thunderbird
   But, how do you decide which is right for you?

1. You could see what others in your INDUSTRY
  are doing:

     How does the typical firm in your industry go
     abroad?
HIGH
Pressures Toward Global Integration



                                             Aircraft
                                             Cameras                                                Telecommunications
                                             Consumer Electronics                 Aerospace
                                             Computers
                                                                         Pharmaceuticals
                                             Global Strategy

                                                                    Automobiles

                                             Synthetic Fibers                              Steel

                                                                                                                 Clothing



                                                                                            Multi-domestic Strategy
                                             Cement
                                      LOW
                                                                                  Packaged Foods
                                         LOW                                                                          HIGH

                                                                    Pressures Toward Localization
                                                                                                         Source: Professor Robert Grosse, Thunderbird
    We have covered this before, but its worth
     reviewing…

1.    Global strategies:
      Pressures toward globalization include economies of
       scale and benefits from centralized decision-making
2.    Local strategies:
      Pressures toward localization (adaptation) include
       cultural differences, government regulation, benefits
       from decentralized decision-making
                                        Bartlett & Ghoshal, slides from Professor
                                        Robert Grosse, Thunderbird
 When should you choose to invest in FDI abroad?
FDI: Wholly
Level of CONTROL over foreign activities




                                           HIGH                                                  owned
                                                                                                 subsidiary

                                                  Franchising                        Joint Venture
                                                                                     with local
                                                                                     partner
                                                  Licensing

                                                                    Export
                                                                    through agent
                                                                    or distributor
                                                   Indirect
                                           LOW
                                                   Export
                                              LOW                                                HIGH
                                                  Commitment: Amount of Resources committed to foreign market
Supply Side – looking    Demand Side – looking
   for raw materials        for customers
1. To lower              1. To explore new
   production costs.        markets, and to
2. To lower delivery        serve a “portfolio” of
   costs (costs of          markets.
   transportation,
   insurance, tariffs,   2. Because an export
   etc.)                    market was closed
                            by a prohibitive tariff
                            or quota.
Supply Side – looking    Demand Side – looking
   for raw materials        for customers
3. To acquire a
   necessary raw         3. To establish a local
   material.                presence with service
4. To do offshore           and product
   assembly.                availability.
5. To establish a
   “portfolio” of        4. To meet “buy
   production sources.      national” rules or
                            preferences in the
                            host country.
Supply Side      Demand Side
6. To obtain     5. To gain visibility as
   technology       a “local” firm,
   and skills.      employing local
                    people, paying
                    local taxes.
                 6. To respond to
                    rivals’ threats.
Deciding YES/NO ?
To decide whether to invest overseas, there is a
  useful model:

    OLI
   Ownership advantages
   Location       advantages
   Internalization advantages

   Need all 3 – or else don’t invest in FDI
   Instead – choose other method – export,
    license, franchise, etc.
                                 Professor Robert Grosse, Thunderbird
FDI decision should be made on the grounds of
 these three factors:

1. Ownership advantages:
 (competitive advantages)
   the company’s competitive advantages, such as
    proprietary technology, management skills, goodwill,
    and economies of scale.
   a company should use foreign direct investment when
    it has competitive advantages such as proprietary
    technology or marketing skills that differentiate it
    from competitors
                                    Professor Robert Grosse, Thunderbird
2. Location advantages.
 (comparative advantage)
  the relevant cost, risk, and regulatory conditions in
   the countries under consideration. These include
   national production costs, tariffs, taxes,
   international transportation costs; and political
   risks.
  a company should use foreign direct investment
   when the location factors favor local production
   over importing from the home country
                                    Professor Robert Grosse, Thunderbird
3. Internalization advantages:
 (advantages of horizontal and vertical
  integration)
   the benefits that the firm would realize by itself
    operating in the host country versus the benefits
    of operating through a local distributor, licensee,
    or other contractee.
   a company should use foreign direct investment
    …and when it is more profitable for the firm to
    produce for itself rather than to contract out with
    another firm to produce for it (for example, under
    a licensing agreement or for contract production).
                                     Professor Robert Grosse, Thunderbird
If all three conditions do not hold, then another
    strategy would be better.




                                Professor Robert Grosse, Thunderbird
   the eclectic theory says that a company
    should use foreign direct investment when
    a) it has competitive advantages such as
       proprietary technology or marketing skills that
       differentiate it from competitors;
    b) when the location factors favor local production
       over importing from the home country;
    c) and when it is more profitable for the firm to
       produce for itself rather than to contract out
       with another firm to produce for it (for example,
       under a licensing agreement or for contract
       production).
                                    Professor Robert Grosse, Thunderbird
To decide whether to invest overseas, there is a
  useful model:

    OLI
   Ownership advantages
   Location       advantages
   Internalization advantages

   Need all 3 – or else don’t invest in FDI
   Instead – choose other method – export,
    license, franchise, etc.
                                 Professor Robert Grosse, Thunderbird
If company has 2 out of 3:
     competitive advantages (O),
     and finds that producing for itself (I) would be
     more profitable than contracting out to another
     firm under license,
   but
     costs in foreign country (L) are higher than costs
     in the home country,
   then should export its products

                                      Professor Robert Grosse, Thunderbird
FDI: Wholly
Level of CONTROL over foreign activities




                                           HIGH                                                  owned
                                                                                                 subsidiary

                                                  Franchising                        Joint Venture
                                                                                     with local
                                                                                     partner
                                                  Licensing

                                                                    Export
                                                                    through agent
                                                                    or distributor
                                                   Indirect
                                           LOW
                                                   Export
                                              LOW                                                HIGH
                                                  Commitment: Amount of Resources committed to foreign market
If company has other 2 out of 3
     (O) competitive advantages
     (L) and lower costs in foreign country than elsewhere,
   but
     (i) finds that contracting out to another manufacturer
      would be more profitable than producing for itself,
   then
     company should license its products to the other
      company for sale
     or should contract out the manufacturing and keep
      the distribution and marketing business for itself.
                                       Professor Robert Grosse, Thunderbird
FDI: Wholly
Level of CONTROL over foreign activities




                                           HIGH                                                  owned
                                                                                                 subsidiary

                                                  Franchising                        Joint Venture
                                                                                     with local
                                                                                     partner
                                                  Licensing

                                                                    Export
                                                                    through agent
                                                                    or distributor
                                                   Indirect
                                           LOW
                                                   Export
                                              LOW                                                HIGH
                                                  Commitment: Amount of Resources committed to foreign market
If company
 (L) finds foreign country to be a cost-competitive
   place to manufacture,
 (i) and company finds that it would be more profitable
   to manufacture for itself rather than contracting out,
But,
 (O) no superior products or marketing skills
   (competitive advantages),
   then the possible solutions would be
     a joint venture with another firm that does have
      competitive advantages
     or the purchase of product lines that are differentiated and
      competitive, to give company a competitive base in
      foreign country.
                                          Professor Robert Grosse, Thunderbird
FDI: Wholly
Level of CONTROL over foreign activities




                                           HIGH                                                  owned
                                                                                                 subsidiary

                                                  Franchising                        Joint Venture
                                                                                     with local
                                                                                     partner
                                                  Licensing

                                                                    Export
                                                                    through agent
                                                                    or distributor
                                                   Indirect
                                           LOW
                                                   Export
                                              LOW                                                HIGH
                                                  Commitment: Amount of Resources committed to foreign market
   Three questions to ask:
     Are there potential benefits for our company?
      ▪ Don’t just follow competitors.
      ▪ Don’t overestimate the benefits
     Do we have the necessary management skills?
      ▪ (do you REALLY have the skills?)
     Will the costs outweigh the benefits?
      ▪ (extra coordination costs, setup costs, etc)



                                  http://globotrends.pbworks.com/international+expans
   Examples of failed globalization strategies:
       ABN AMRO
       AES - (US power company)
       Daimler- Chrysler merger
       BTR - industrial conglomerate
       TCL - Chinese maker of electronics
       Kelda - a UK water utility
       Deutsche Telekom (T-mobile)
       Deutsche Post - overpaid for DHL and Airborne
       AXA - French insurance group
       BenQ- acquisition of Siemens mobile device business
                                http://globotrends.pbworks.com/international+expans
   new management requirements for
    companies attempting to internationalize.
    Companies that are lacking in organizational
    strength may want to consider selling or
    licensing technology or brand name,
    exporting, or franchising as less- risky ways of
    going abroad
   Once a firm internationalizes, they typically
    run into the dilemma of trying to achieve
    global scale and local responsiveness at the
    same time.
   A global manager also has to be on the
    lookout for macroeconomic changes, and to
    be aware that countries (and individual
    states) have their own objectives, and that
    there is a risk that those objectives might
    change over time.
   You need to monitor changes in elections and
    policies to see if country strategy and yours
    become misaligned. This could result in
    serious risk (or opportunities) for your
    company.
Market entry strategies
for Entrepreneurs
1.    International        - typical USA

2.    Multi-National       - typical European
     “multi-domestic”

3.    Global               - typical Japanese


Transnational         - tries to combine best of all 3
                                  Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   “international” strategy – classic US based companies
    strategy

   “International Product cycle”

   Products first developed for home market, only later
    sold abroad

   Foreign subsidiaries as “outposts” - marketing and
    sales appendages.

   Innovations developed at home, transferred abroad
                                    Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   Managers assigned are often domestic
    “misfits” who happen to know a foreign
    language, or previously lived abroad




                            Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   Weakness
     lacked the corporate structure for capturing
     worldwide innovation and learning.




                                 Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   The classic “multinational” model is seen in
    abundance with European firms

   manage a portfolio of relatively independent
    national subsidiaries.

   With a long history of protectionism and wars,
    European companies became very adept at
    managing a decentralized federation, running
    subsidiaries with a high level of autonomy.

                               Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   Emphasize differences among national
    markets

   Flexible approach

   Modify products, strategies country-by-
    country

   Multiple-nationally responsive strategies
                             Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   Managers of foreign operations
     Highly independent entrepreneurs

     Often nationals of foreign markets

     Use local market knowledge

     Seek local growth, using investment from parent
     company

                                Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   One of the drawbacks, however
     is that they have given up global scale efficiency,
     and may be redundant in many of their tasks.




                                  Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   The “global” model which is epitomized by
    companies such as Toyota, focused on
    centralizing efforts and gaining efficiency
    for exports,

   Centralized control

   Assume tastes globally are similar

                             Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   Weakness: lack of local responsiveness and
    flexibility.

   Management: central coordination, central
    control

   Research & Development – from home
    country.

                            Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   Transnational companies are complex
    organizations that attempt to extract the
    benefits of “international”, “global”, or
    “multinational” firms, but at the same
    time, they try to mitigate the drawbacks
    from each.




                            Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   A transnational firm is a very sophisticated
    and complex one that requires a very subtle
    management as it is attempting to eliminate
    the inherent drawbacks of each of the
    traditional structures and strategies.




                             Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   The transnational company is one that
    attempts to capture all of the strengths of
    these three global strategies, and attempts
    to avoid any of the weaknesses.
   HIGHEST LEVEL OF SOPHISTICATION




                             Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   decentralizing decision making power and to
    increase the local responsiveness to local
    market conditions
   transnational mindset of brand management
    where winning brands can be developed
    anywhere
   local flexibility, global efficiency, or
    worldwide learning
   transnational companies locate each of these
    activities in an area that gives them the
    largest competitive advantage, and lowest
    costs for each individual function
     operations, R&D, sales, marketing, customer
     service, and purchasing




                               Bartlett & Ghoshal, interpreted by Prof. Brian Butler
 Manufacturing, for example, might be placed in
  the location with the lowest factor input costs
  related to labor,
 but R&D might be located in a place which has
  advanced education, a history of innovation, or a
  developed and highly competitive consumer
  market.




                             Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   For example,
     the USA might be selected for design,
     China for manufacturing,
     UK for research,
     and India for call center outsourcing or software
      design,
     creating many “centers of excellence” across the
      globe, which are all globally linked together
      through the value chain.
                                 Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   Where should innovation come from?
   Just the USA?
   Just big multi-nationals?


   NO!!




                           Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   Two models
     center-for-global innovation model
      ▪ All innovation at home R&D center. Innovations
        developed at home are later sent to the field
     locally-leveraged, but then globally-linked
      innovation models.
      ▪ Innovation can come from anywhere.
      ▪ Companies try to “catch” innovation from the field.
      ▪ Share innovation from one emerging market to another

                                    Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   The global market for knowledge is changing,
    and it is common to find centers for
    innovation in many non-traditional market
    locations around the world.




                            Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   The old thinking
     USA was the best location for developing innovation,
      which directly led to the strategy of “international”
      that many US based companies followed.
     The idea was that the USA had the most sophisticated
      consumer market, the most developed technology,
      and the highest level of competition; which were all of
      the ingredients for development of innovations that
      could be exported in the product life cycle to the rest
      of the world.

                                   Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   New Thinking:
     Assumption challenged as other markets have
      developed in their ability to produce global
      innovations.
     As an example, “Skype”, a revolutionary VoIP
      telephone service that was developed in Estonia
      (not in Silicon Valley).



                                Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   New Thinking:
     Based on this new understanding of how
     innovations can come from anywhere, companies
     are attempting to capture worldwide knowledge
     like never before.




                               Bartlett & Ghoshal, interpreted by Prof. Brian Butler
   New challenges:
     The challenge for transnational companies is to
      figure out how to capture and leverage this
      worldwide knowledge base.
     If they can do this effectively, this is one of the
      main sources of competitive advantage that a
      transnational company will have over its
      international, global, or multinational
      competitors.

                                    Bartlett & Ghoshal, interpreted by Prof. Brian Butler
Sorry 
   In your own words, tell me 5 reasons that
    international experience is important for your
    career.

   (“international experience” could be = travel, or
    internships, or study abroad, etc)
   Read this article:
     http://epocanegocios.globo.com/Revista/Common/0,,
      EMI131166-16380,00-O+TRABALHO+E+PLANO.html
     “O trabalho é plano” Cada vez mais cedo, jovens executivos
      constroem sua carreira em diferentes países dos cinco continentes
      para conquistar vivência em outros mercados e culturas. Entenda essa
      nova geração global e o que as empresas têm a ganhar com ela Por
      Ivan Padilla e Marcos Todeschini
     Homework: read, and then think... In your own words,
      tell me 5 reasons that international experience is
      important for your career.
http://www.youtube.com/watch?v=UF8uR6Z6KLc

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part 8: Global entrepreneurship class

  • 1. Developing Global Mindset for Entrepreneurs
  • 2. Class #8 Saturday May 29th , 2010
  • 3. Professor of international finance and global entrepreneurship with Forum-Nexus Study Abroad. Guest lecturer with the IQS Business School of the Ramon Llull University in Barcelona, and the Catholic University of Milan. Previously, Brian taught finance, economics and global trade courses at Thunderbird’s Global MBA program in Miami, and worked as a research analyst at the Columbia University Business School in New York City. briandbutler@gmail.com A global citizen, Brian was born in Canada, raised in LinkedIn/briandbutler Switzerland (where he attended international British school), educated through university in the U.S., started his career with a Japanese company, moved to New York to work as an Skype: briandbutler analyst, married a Brazilian, and has traveled extensively in Latin America, Asia, Europe and North America. Brian currently lives in Recife, Brazil where he is teaching classes on “Global Entrepreneurship” at the university FBV.
  • 4.
  • 5. 1. Culture + Entrepreneurs 2. Homework review – personal COI 3. Exam return 4. Entrepreneurship ideas 5. Market entry strategy
  • 6.
  • 7. Question:  Are there any cultural aspects that lead to entrepreneurship?  Are certain cultures more “entrepreneurial”?  Can “style switching” be encouraged for entrepreneurship?  Class discussion…
  • 8.
  • 9.
  • 10. 1. Development issue:  Which cultural traits probably lead to more entrepreneurship, hence more economic development?  Which factors are most important for entrepreneurship + level of entrepreneurship in different places? 2. Personal issue  What style switching should you do to promote entrepreneurship?
  • 11.  What COI factors are concentrated in entrepreneurs?  Any guesses??
  • 12. "Why not me?" attitude:  in cultures with “Equality” culture: ▪ people think that everyone is equal, and that anyone can achieve great success. ▪ The legend of kids creating multinational corporation from their garages…fuels this optimism that anyone can achieve greatness.
  • 13. 1. Environment:  Control ▪ World can be changed to fit “me” ▪ Not “harmony” or “constraint” 2. Individualism  Particularistic ▪ “rules don’t apply to me” (not constrained)
  • 14. 4. Competitiveness  Are you comfortable with competition?  Desire for self-recognition?  Wiling to leave the group / loyal to the group (thinking)? 5. Structure –  Flexibility, Not “order” focused  Better if likes flexibility, innovation, adaptation  Comfortable with risks  Dynamic goals (changing)  Problem solving needs flexibility  Tolerate unpredictable, dissent (Israel)
  • 15. 6. Thinking:  Inductive vs. Deductive  Slight advantage to deductive thought – not constrained by “fact”, but instead gravitate to grand theories, and “visions” (visionary)  Inductive is better for big-company (systematic process) innovations  Deductive is better for entrepreneurs and big changes
  • 16. 7. Time  Future orientation  Multi-focused (to wear “all hats” during startup phase)
  • 18. Compare yourself with this hypothetical German person:  Deductive, linear, doing, low-context, direct, fluid time, single focus, competitive, equality  See next slide
  • 19. Gap Analysis •Deductive, •Linear •doing, •low-context, •direct, •fluid time, •single focus, •competitive, •equality
  • 20. Gap analysis:  Questions  Which areas do you have the greatest gaps? (areas of potential conflict)?  What could you do (style switching) to lesson the potential problems?  Class discuss…
  • 22. Keep for 1 week  Need to return next week to me
  • 23.  Components of Final Grade  Exam a- 20%  Exam b- 30%  Team project 25%  Assignments 15%  Class participation 10%
  • 24. This exam was only 20% of your final grade  So, if you didn’t do well…  Or, if you did do well… ▪there is still time!
  • 25. 4 more classes  Today Attendance + Homework = 25% of  June 5th your grade!!  June 12th  June 19th –Exam 30% of your grade!!  One week later – team project due  June 26th - 25% of your grade!!
  • 26. Homework / assignments:  I f you missed any homework… you may still submit them!  How? Review slides from previous lectures. Look for homework assignments. If you didn’t do any… DO THEM NOW!!!!  Group Project  Get together and start working today!  Don’t wait till the last second!!
  • 27. Who are the teams? - one group of 5? - or, two smaller groups?
  • 28.
  • 29. Discuss…  +1 point for participation grade for students with original ideas (not previously discussed in class)  Include 3-questions analysis of idea:  What problem? What trend? What transferrable?  (so, start with idea, then use 3 questions to evaluate) Mine: water cup – airports – transfer from Brazil. Problem is price, size. Trend is economic crisis
  • 31. Deciding to go global is not enough…  Next, you need to decide HOW to go global:  Export, license, franchise, create a subsidiary, foreign direct investment, acquire a company abroad, etc…
  • 32. FDI: Wholly Level of CONTROL over foreign activities HIGH owned subsidiary Franchising Joint Venture with local partner Licensing Export through agent or distributor Indirect LOW Export LOW HIGH Commitment: Amount of Resources committed to foreign market Bartlett & Ghoshal
  • 33. Exports  (a) direct, (b) through a distributor, (c) through a trading company.  Contracting  Examples: (a) licensing technology, (b) franchising, (c) management contracting, (d) turnkey venture, (e) joint marketing agreement.  Partially owned Direct investment  Examples: (a) joint venture with local company, (b) joint venture with foreign company, (c) joint venture with government.  Fully owned Direct investment  Examples: (a) assembly plant for local sales, (b) basic manufacturing, (c) raw materials extraction, (d) offshore assembly plant. Professor Robert Grosse, Thunderbird
  • 34. Decision Criteria* Impact Form of Foreign Added Capital Management Technology Political on Involvement Income Commitment Commitment Commitment Risk Flexibility Rivals Exports† ? Low Low Low Low High ? Contracting‡ ? Low Possibly high Possibly high Low ? ? Partially owned ? ? Possibly high High Medium Low ? direct investment§ Wholly owned ? High High Low High ? ? direct investmentII * Each column represents a dimension for decision-making that should be considered when choosing a method to use in exploiting a core competency. The rankings will differ from company to company and also across countries. Professor Robert Grosse, Thunderbird
  • 35. But, how do you decide which is right for you? 1. You could see what others in your INDUSTRY are doing:  How does the typical firm in your industry go abroad?
  • 36. HIGH Pressures Toward Global Integration Aircraft Cameras Telecommunications Consumer Electronics Aerospace Computers Pharmaceuticals Global Strategy Automobiles Synthetic Fibers Steel Clothing Multi-domestic Strategy Cement LOW Packaged Foods LOW HIGH Pressures Toward Localization Source: Professor Robert Grosse, Thunderbird
  • 37. We have covered this before, but its worth reviewing… 1. Global strategies:  Pressures toward globalization include economies of scale and benefits from centralized decision-making 2. Local strategies:  Pressures toward localization (adaptation) include cultural differences, government regulation, benefits from decentralized decision-making Bartlett & Ghoshal, slides from Professor Robert Grosse, Thunderbird
  • 38.  When should you choose to invest in FDI abroad?
  • 39. FDI: Wholly Level of CONTROL over foreign activities HIGH owned subsidiary Franchising Joint Venture with local partner Licensing Export through agent or distributor Indirect LOW Export LOW HIGH Commitment: Amount of Resources committed to foreign market
  • 40. Supply Side – looking Demand Side – looking for raw materials for customers 1. To lower 1. To explore new production costs. markets, and to 2. To lower delivery serve a “portfolio” of costs (costs of markets. transportation, insurance, tariffs, 2. Because an export etc.) market was closed by a prohibitive tariff or quota.
  • 41. Supply Side – looking Demand Side – looking for raw materials for customers 3. To acquire a necessary raw 3. To establish a local material. presence with service 4. To do offshore and product assembly. availability. 5. To establish a “portfolio” of 4. To meet “buy production sources. national” rules or preferences in the host country.
  • 42. Supply Side Demand Side 6. To obtain 5. To gain visibility as technology a “local” firm, and skills. employing local people, paying local taxes. 6. To respond to rivals’ threats.
  • 44. To decide whether to invest overseas, there is a useful model: OLI  Ownership advantages  Location advantages  Internalization advantages  Need all 3 – or else don’t invest in FDI  Instead – choose other method – export, license, franchise, etc. Professor Robert Grosse, Thunderbird
  • 45. FDI decision should be made on the grounds of these three factors: 1. Ownership advantages:  (competitive advantages)  the company’s competitive advantages, such as proprietary technology, management skills, goodwill, and economies of scale.  a company should use foreign direct investment when it has competitive advantages such as proprietary technology or marketing skills that differentiate it from competitors Professor Robert Grosse, Thunderbird
  • 46. 2. Location advantages.  (comparative advantage)  the relevant cost, risk, and regulatory conditions in the countries under consideration. These include national production costs, tariffs, taxes, international transportation costs; and political risks.  a company should use foreign direct investment when the location factors favor local production over importing from the home country Professor Robert Grosse, Thunderbird
  • 47. 3. Internalization advantages:  (advantages of horizontal and vertical integration)  the benefits that the firm would realize by itself operating in the host country versus the benefits of operating through a local distributor, licensee, or other contractee.  a company should use foreign direct investment …and when it is more profitable for the firm to produce for itself rather than to contract out with another firm to produce for it (for example, under a licensing agreement or for contract production). Professor Robert Grosse, Thunderbird
  • 48. If all three conditions do not hold, then another strategy would be better. Professor Robert Grosse, Thunderbird
  • 49. the eclectic theory says that a company should use foreign direct investment when a) it has competitive advantages such as proprietary technology or marketing skills that differentiate it from competitors; b) when the location factors favor local production over importing from the home country; c) and when it is more profitable for the firm to produce for itself rather than to contract out with another firm to produce for it (for example, under a licensing agreement or for contract production). Professor Robert Grosse, Thunderbird
  • 50. To decide whether to invest overseas, there is a useful model: OLI  Ownership advantages  Location advantages  Internalization advantages  Need all 3 – or else don’t invest in FDI  Instead – choose other method – export, license, franchise, etc. Professor Robert Grosse, Thunderbird
  • 51. If company has 2 out of 3:  competitive advantages (O),  and finds that producing for itself (I) would be more profitable than contracting out to another firm under license,  but  costs in foreign country (L) are higher than costs in the home country,  then should export its products Professor Robert Grosse, Thunderbird
  • 52. FDI: Wholly Level of CONTROL over foreign activities HIGH owned subsidiary Franchising Joint Venture with local partner Licensing Export through agent or distributor Indirect LOW Export LOW HIGH Commitment: Amount of Resources committed to foreign market
  • 53. If company has other 2 out of 3  (O) competitive advantages  (L) and lower costs in foreign country than elsewhere,  but  (i) finds that contracting out to another manufacturer would be more profitable than producing for itself,  then  company should license its products to the other company for sale  or should contract out the manufacturing and keep the distribution and marketing business for itself. Professor Robert Grosse, Thunderbird
  • 54. FDI: Wholly Level of CONTROL over foreign activities HIGH owned subsidiary Franchising Joint Venture with local partner Licensing Export through agent or distributor Indirect LOW Export LOW HIGH Commitment: Amount of Resources committed to foreign market
  • 55. If company  (L) finds foreign country to be a cost-competitive place to manufacture,  (i) and company finds that it would be more profitable to manufacture for itself rather than contracting out, But,  (O) no superior products or marketing skills (competitive advantages),  then the possible solutions would be  a joint venture with another firm that does have competitive advantages  or the purchase of product lines that are differentiated and competitive, to give company a competitive base in foreign country. Professor Robert Grosse, Thunderbird
  • 56. FDI: Wholly Level of CONTROL over foreign activities HIGH owned subsidiary Franchising Joint Venture with local partner Licensing Export through agent or distributor Indirect LOW Export LOW HIGH Commitment: Amount of Resources committed to foreign market
  • 57. Three questions to ask:  Are there potential benefits for our company? ▪ Don’t just follow competitors. ▪ Don’t overestimate the benefits  Do we have the necessary management skills? ▪ (do you REALLY have the skills?)  Will the costs outweigh the benefits? ▪ (extra coordination costs, setup costs, etc) http://globotrends.pbworks.com/international+expans
  • 58. Examples of failed globalization strategies:  ABN AMRO  AES - (US power company)  Daimler- Chrysler merger  BTR - industrial conglomerate  TCL - Chinese maker of electronics  Kelda - a UK water utility  Deutsche Telekom (T-mobile)  Deutsche Post - overpaid for DHL and Airborne  AXA - French insurance group  BenQ- acquisition of Siemens mobile device business http://globotrends.pbworks.com/international+expans
  • 59. new management requirements for companies attempting to internationalize.  Companies that are lacking in organizational strength may want to consider selling or licensing technology or brand name, exporting, or franchising as less- risky ways of going abroad
  • 60. Once a firm internationalizes, they typically run into the dilemma of trying to achieve global scale and local responsiveness at the same time.
  • 61. A global manager also has to be on the lookout for macroeconomic changes, and to be aware that countries (and individual states) have their own objectives, and that there is a risk that those objectives might change over time.
  • 62. You need to monitor changes in elections and policies to see if country strategy and yours become misaligned. This could result in serious risk (or opportunities) for your company.
  • 64. 1. International - typical USA 2. Multi-National - typical European “multi-domestic” 3. Global - typical Japanese Transnational - tries to combine best of all 3 Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 65. “international” strategy – classic US based companies strategy  “International Product cycle”  Products first developed for home market, only later sold abroad  Foreign subsidiaries as “outposts” - marketing and sales appendages.  Innovations developed at home, transferred abroad Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 66. Managers assigned are often domestic “misfits” who happen to know a foreign language, or previously lived abroad Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 67. Weakness  lacked the corporate structure for capturing worldwide innovation and learning. Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 68. The classic “multinational” model is seen in abundance with European firms  manage a portfolio of relatively independent national subsidiaries.  With a long history of protectionism and wars, European companies became very adept at managing a decentralized federation, running subsidiaries with a high level of autonomy. Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 69. Emphasize differences among national markets  Flexible approach  Modify products, strategies country-by- country  Multiple-nationally responsive strategies Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 70. Managers of foreign operations  Highly independent entrepreneurs  Often nationals of foreign markets  Use local market knowledge  Seek local growth, using investment from parent company Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 71. One of the drawbacks, however  is that they have given up global scale efficiency, and may be redundant in many of their tasks. Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 72. The “global” model which is epitomized by companies such as Toyota, focused on centralizing efforts and gaining efficiency for exports,  Centralized control  Assume tastes globally are similar Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 73. Weakness: lack of local responsiveness and flexibility.  Management: central coordination, central control  Research & Development – from home country. Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 74. Transnational companies are complex organizations that attempt to extract the benefits of “international”, “global”, or “multinational” firms, but at the same time, they try to mitigate the drawbacks from each. Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 75. A transnational firm is a very sophisticated and complex one that requires a very subtle management as it is attempting to eliminate the inherent drawbacks of each of the traditional structures and strategies. Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 76. The transnational company is one that attempts to capture all of the strengths of these three global strategies, and attempts to avoid any of the weaknesses.  HIGHEST LEVEL OF SOPHISTICATION Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 77. decentralizing decision making power and to increase the local responsiveness to local market conditions  transnational mindset of brand management where winning brands can be developed anywhere  local flexibility, global efficiency, or worldwide learning
  • 78. transnational companies locate each of these activities in an area that gives them the largest competitive advantage, and lowest costs for each individual function  operations, R&D, sales, marketing, customer service, and purchasing Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 79.  Manufacturing, for example, might be placed in the location with the lowest factor input costs related to labor,  but R&D might be located in a place which has advanced education, a history of innovation, or a developed and highly competitive consumer market. Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 80. For example,  the USA might be selected for design,  China for manufacturing,  UK for research,  and India for call center outsourcing or software design,  creating many “centers of excellence” across the globe, which are all globally linked together through the value chain. Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 81. Where should innovation come from?  Just the USA?  Just big multi-nationals?  NO!! Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 82. Two models  center-for-global innovation model ▪ All innovation at home R&D center. Innovations developed at home are later sent to the field  locally-leveraged, but then globally-linked innovation models. ▪ Innovation can come from anywhere. ▪ Companies try to “catch” innovation from the field. ▪ Share innovation from one emerging market to another Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 83. The global market for knowledge is changing, and it is common to find centers for innovation in many non-traditional market locations around the world. Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 84. The old thinking  USA was the best location for developing innovation, which directly led to the strategy of “international” that many US based companies followed.  The idea was that the USA had the most sophisticated consumer market, the most developed technology, and the highest level of competition; which were all of the ingredients for development of innovations that could be exported in the product life cycle to the rest of the world. Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 85. New Thinking:  Assumption challenged as other markets have developed in their ability to produce global innovations.  As an example, “Skype”, a revolutionary VoIP telephone service that was developed in Estonia (not in Silicon Valley). Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 86. New Thinking:  Based on this new understanding of how innovations can come from anywhere, companies are attempting to capture worldwide knowledge like never before. Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 87. New challenges:  The challenge for transnational companies is to figure out how to capture and leverage this worldwide knowledge base.  If they can do this effectively, this is one of the main sources of competitive advantage that a transnational company will have over its international, global, or multinational competitors. Bartlett & Ghoshal, interpreted by Prof. Brian Butler
  • 89. In your own words, tell me 5 reasons that international experience is important for your career.  (“international experience” could be = travel, or internships, or study abroad, etc)
  • 90. Read this article:  http://epocanegocios.globo.com/Revista/Common/0,, EMI131166-16380,00-O+TRABALHO+E+PLANO.html  “O trabalho é plano” Cada vez mais cedo, jovens executivos constroem sua carreira em diferentes países dos cinco continentes para conquistar vivência em outros mercados e culturas. Entenda essa nova geração global e o que as empresas têm a ganhar com ela Por Ivan Padilla e Marcos Todeschini  Homework: read, and then think... In your own words, tell me 5 reasons that international experience is important for your career.