Reach Out Pro Module - Connecting Our Worlds
Part 4
As with any therapeutic intervention, the use of technology in clinical practice is not without its ethical and professional difficulties. This part of the education module has been developed to help you understand and address the professional and ethical issues that arise from using technology in your work with young people.
This document provides information for booth captains for the upcoming CulturalFest event. CulturalFest is the biggest multicultural student event on campus, produced by over 300 student volunteers from around the world. It is an opportunity to share cultures through interactive booths, a silent auction, performances, and food. Booth captains are responsible for recruiting volunteers and designing their booth to be informative, interactive, and creative. The document outlines the schedule for set up and breakdown, available resources and reimbursements for supplies, and celebratory party after the event.
Managed print services can help organizations control printing expenses, boost productivity, and reduce environmental impact. Most companies do not know their true printing costs due to expenses like supplies, maintenance, help desk support, and unused inventory. Outsourcing printer management to an expert provider can optimize the print infrastructure, free up IT resources, and improve workflow through proactive maintenance and strategic device placement. The provider conducts an assessment to understand an organization's current printing environment and costs, then helps optimize the infrastructure and outsource ongoing management to reduce expenses while increasing productivity.
Ideal Marketing Solutions provides a business intelligence solution that helps companies access critical performance data to improve efficiency and competitiveness. The solution allows mid-sized businesses to access advanced analytics tools previously only affordable for large companies. It provides real-time access to data and customizable reporting and analytics to help executives make evidence-based decisions. The agile, web-based platform delivers actionable intelligence to the right people at the right time to optimize processes and strategies.
Mental fitness is important for overall health and well-being. Practicing mental fitness through exercises and activities can train the mind to be healthier, more focused, and at peace. Some effective ways to exercise mental fitness include loving kindness meditation, subtle mind practices, and puzzles/games. Loving kindness involves breathing in positive thoughts and exhaling negativity to achieve inner peace. Subtle mind trains the mind to be still and quiet by focusing on breathing and letting distracting thoughts fade. Research shows benefits of mental fitness such as reducing stress and improving health.
This document provides information for booth captains for the upcoming CulturalFest event. CulturalFest is the biggest multicultural student event on campus, produced by over 300 student volunteers from around the world. It is an opportunity to share cultures through interactive booths, a silent auction, performances, and food. Booth captains are responsible for recruiting volunteers and designing their booth to be informative, interactive, and creative. The document outlines the schedule for set up and breakdown, available resources and reimbursements for supplies, and celebratory party after the event.
Managed print services can help organizations control printing expenses, boost productivity, and reduce environmental impact. Most companies do not know their true printing costs due to expenses like supplies, maintenance, help desk support, and unused inventory. Outsourcing printer management to an expert provider can optimize the print infrastructure, free up IT resources, and improve workflow through proactive maintenance and strategic device placement. The provider conducts an assessment to understand an organization's current printing environment and costs, then helps optimize the infrastructure and outsource ongoing management to reduce expenses while increasing productivity.
Ideal Marketing Solutions provides a business intelligence solution that helps companies access critical performance data to improve efficiency and competitiveness. The solution allows mid-sized businesses to access advanced analytics tools previously only affordable for large companies. It provides real-time access to data and customizable reporting and analytics to help executives make evidence-based decisions. The agile, web-based platform delivers actionable intelligence to the right people at the right time to optimize processes and strategies.
Mental fitness is important for overall health and well-being. Practicing mental fitness through exercises and activities can train the mind to be healthier, more focused, and at peace. Some effective ways to exercise mental fitness include loving kindness meditation, subtle mind practices, and puzzles/games. Loving kindness involves breathing in positive thoughts and exhaling negativity to achieve inner peace. Subtle mind trains the mind to be still and quiet by focusing on breathing and letting distracting thoughts fade. Research shows benefits of mental fitness such as reducing stress and improving health.
El documento define los adverbios de frecuencia en inglés y sus porcentajes de uso aproximados, y proporciona reglas sobre su ubicación en oraciones. Siempre se usa el 100% del tiempo, frecuentemente el 90%, usualmente el 70%, a menudo el 60%, a veces el 40%, rara vez el 20% y nunca el 0% del tiempo. Normalmente van entre el sujeto y el verbo, y después del auxiliar en oraciones pasivas.
The document discusses researching music videos and digipaks, including their target audiences, production processes, and codes and conventions. It mentions considering the musical traditions that influence artists and acknowledging influences through instrumentation. The production process involves researching video and music genres, similar artists, analyzing lyrics, developing shot lists and storyboards, and planning schedules.
Rescop B.V. is a company based in the Netherlands that provides regulatory compliance software solutions and services. It offers several software products including RC-DMS for document management, RC-CAPA for deviation handling and corrective actions, RC-CMDB for inventory management, RC-Logbook for scheduling and logging, RC-VMP for validation master planning, and RC-SDLC for validation, qualification and commissioning. The software solutions help life sciences companies comply with GxP regulations and improve processes like document management, deviation handling, and validation.
1) The document discusses the major physical and health-related changes women experience from their teenage years through their 50s. It covers topics like menstrual cycles, HPV vaccination, pregnancy health, osteoporosis prevention, menopause symptoms, and more.
2) In the teenage years, irregular periods and acne are common, and it's important to discuss relationship safety. In the 20s, cervical cancer screening should begin at age 21, and this is a good time to build strong bones.
3) Heavy periods and low libido are issues many women face in their 30s. Less invasive treatments are now available for heavy cycles instead of hysterectomy.
Ik ben Saskia Vugts (1963) Al jaren schilder ik portretten in opdracht met olieverf. Na mijn opleiding aan de academie ben ik professioneel portretschilder. Mijn grootste inspiratiebron is de unieke mens. Met liefde probeer ik in ieder portret een hart en ziel te leggen.Op een geheel eigenwijze schilder ik mijn portretten op de authentieke manier met een knipoog naar modern design. Voorheen tekende ik portretten met pastel, ik maak ook dierportretten in opdracht. Aan een Portretopdracht gaat een fotoshoot vooraf. Waar veel energie ingestoken wordt, het is belangrijk om een goed beeld van de te portretteren persoon te krijgen. Na een aantal maanden is het te vervaardigen portret klaar. In opdracht van de gemeente Vught schilderde ik een levensgroot staatsieportret van Koning Willem Alexander(150/210). Voor meer informatie kijk op mijn persoonlijke website: http://saskiavugts.nl/portret-in-opdracht/
Что выбрать: паблик ВКонтакте или блога на своём хостинге? По каким параметрами их стоит сравнивать: простота установки, настройки, инструменты удержания аудитори
The document outlines an agenda for a New Manager Conference focusing on team building. It includes:
- A morning session on building trust in the workplace through establishing integrity, communicating vision/values, treating employees equally, focusing on shared goals, and doing what is right.
- An afternoon session on creating team dynamics by understanding individual and team identities, communication styles, goals, work processes, and performance evaluation.
- Two team building activities: group juggling to learn names and a helium stick exercise to work together raising a stick.
Part 4 - Ethics and Boundaries TutorialReachOut Pro
Reach Out Pro Module - Connecting Our Worlds
Part 4
As with any therapeutic intervention, the use of technology in clinical practice is not without its ethical and professional difficulties. This part of the education module has been developed to help you understand and address the professional and ethical issues that arise from using technology in your work with young people.
2
Boundaries Issues
Boundaries Issues
Teresa Smalls, karanda Farmer, Troy Randall
University of Phoenix
BSHS/335
March 1, 2014
Many professionals enter into the field of social service work to help others grow and improve their life situations. Yet in still, when working with clients, human service workers must maintain clear boundaries to assure professional integrity and responsibility. The human service field has many set boundaries that we must abide by. We take an oath as human service workers to uphold the ethical code of conduct and make sure that we are using this code in our everyday practice of human service management. Some of these boundaries are in a professional nature, and some are in a personal, multiple relationship nature. Professional boundaries limit the services that we can render to a client, and personal boundaries limit our interaction with a client. Setting personal boundaries is key when dealing with clients in the human service field. If these boundaries are not set and a violation has occurred, the repercussions could hurt the reputation of your organization and the progress that you have made with a client. Boundaries help build a professional relationship with a client. It helps each party involved know the role that they play in making the success of the endeavor of them receiving help possible. These boundaries have to be set as soon as the client and the human service worker initially meet. The boundaries should include the way that the client and the worker communicate with each other and the discussions that they have at each meeting. When dealing with clients, a major skill that human service workers must employ in facilitating the client’s growth or change process is to earn their confidence, respect and trust. A boundary breach or any ethics code violation would compromise the relationship and make it difficult to help the client. In this paper, we will review why boundary issues should be set between clients and human service workers, and the impact that it will have if these boundaries are not set. We will be discussing different scenarios that could potentially become ethic code violations between a client and a human service worker, and conclude with helpful information and a summary of the information we have discussed.
Boundaries Issues
The boundaries between the caseworker and their client should be established immediately. Examples to which should never be conducted or entered into outside of the professional environment are giving gifts, socializing, or sexual encounters. Clients who are seeking help because of their situation possess a low self-esteem, and the need to be cared about. By giving a client a gift may create the impression that the social worker is more than just someone assigned to handle his or her case. The client may interpret this gesture as one of affection. Sexual interaction between the client and the caseworker is strongly discouraged. It is harmful, it vi.
This document provides an overview of English Communication as a course of study at Swami Vivekanand Subharti University. It includes 5 units that cover basics of technical communication, constituents of technical writing, forms of technical communication, presentation strategies, and value-based text readings. The units delve into topics such as the difference between general and technical communication, sentence and paragraph construction, various types of business and official letters, report writing, and essays that emphasize writing mechanics. The document also provides information about the copyright and publisher.
Share with the class the most valuable topic or subject area you l.docxbagotjesusa
Share with the class the most valuable topic or subject area you learned about during this course and why. When responding to classmates' posts, explain how the topic they chose was also valuable to you. Pick from below topics:
1. Data Security
2. Unions
3. Incentives
4. Appraisals
5. Recruiting
Susan Flammia
This course really influenced my thoughts on how to handle daily operations as being a human resource manager. With given the readings on best practices within the HR function as well as the discussions, I learned a lot. I would have to say that module 4 was my favorite topic, more specifically background investigations. No two companies conduct their investigations the same way and it is interesting to see from least to most in depth background checks. This past January, as the HR Manager, I implemented a new protocol for all new employees as a pre-onboading process where background checks are conducted based on criminal and employment verification. In the past there was only reference verification so by adding the extra layer, we eliminated the "bad apples."
Rachel Arthiste
The most valuable topic I've learned from this class was the article on the Kia recruitment process. Being an administrative assistant for over 15 years and working side by side with recruiting and HR, it was eye opening to see the length Kia went through to reach potential candidates. From setting up computers and work stations at the libraries and schools for those who did not access to ensuring assessments were part of the application process to weed out candidates. There are endless way to recruit and ensure you are reaching an entire population. So many people miss opportunities because they don't have a computer at home or their library has limited resources. Kia made sure they gave everyone an opportunity to apply and gain employment if they qualified.
The company I work for links up with the local colleges in our area and participate in their yearly career fair. They even have a special program to hire these young professional and put them through an extensive training program to learn a role that would have otherwise been unavailable to them due to lack of experience. It is important for businesses and companies to attract talent from all areas and ensure they are being diverse in their recruitment process.
Chapter 6 Best Practices for the Prevention and Detection of Insider Threats
This chapter describes 16 practices, based on existing industry-accepted best practices, providing you with defensive measures that could prevent or facilitate early detection of many of the insider incidents other organizations experienced in the hundreds of cases in the CERT insider threat database.1 1. This chapter includes portions from “Common Sense Guide to Prevention and Detection of Insider Threats 3rd Edition–Version 3.1,” by Dawn Cappelli, Andrew Moore, Randall Trzeciak, and Timothy J. Shimeall. This chapter was written for a diverse audience. Decision.
The document defines key terms related to communication, ethics, resumes, and interviews from chapters 1, 4, 15, and 16 of an unknown text. It provides definitions for 14 terms related to communication and ethics in chapter 1, 6 terms on approaches and elements of communication in chapter 4, 5 terms on resume formats and applicant tracking systems in chapter 15, and 6 terms on cover letters, employment interviews, and interview styles in chapter 16.
Poor communication in the workplace can lead to assumptions, information hoarding, lack of feedback and psychological safety issues. This impacts employee motivation and productivity, negatively affecting customer service delivery. To address this, managers should clearly communicate expectations and responsibilities, provide frequent feedback, recognize knowledge sharing, and use tools to improve asynchronous collaboration and overcome communication barriers between remote employees. Fostering strong communication through transparency and openness builds employee satisfaction and innovation.
I have included 3 classmate discussions.Respond by Day 5 and e.docxbillylewis37150
I have included 3 classmate discussions.
Respond by Day 5
and expand on your colleague’s posting by providing an alternate position for integrating technology into delivering counseling services. Propose a potential scenario where the use of technology in managing counseling services represents an ethical violation and provide your colleague with a potential solution for eliminating repeated violations.
1.
M.Beau--
My position
I am not comfortable in using technology because it is not secure and client’s confidential information could be compromised. If this was not the case why is it that so many client’s records, personal information from hospital, banks and credit card companies have been compromised. It will be very difficult to clear a person’s credit because once that information is in someone’s hand the damage has been done. To avoid an issue a therapist should use encryption to protect the privacy of their clients.
According to the ACA Code, in Standard.
H.2.d
. (ACA, 2014)
states,
counselors use current encryption standards within their websites and/or technology-based communications that meet applicable legal requirements. Counselors take reasonable precautions to ensure the confidentiality of information transmitted through any electronic means.
Much of our work with clients involves expressing themselves and how they communicate with others. The reality is that we live in the 20
th
century and as a future therapist, I must learn to embrace technology to be in a much better position to meet my client’s needs. Some college students don’t feel comfortable having a face to face session with the counselor and would rather opt to communicating virtually. It is important for therapist to be aware of the ways people are connecting and communicating with one another in this era. Bradley and Hendricks noted,
the past three decades, and especially the last decade, have produced enormous advances in technology (p.267). Furthermore, the advantages of the technologies will make therapy accessible to clients that live in remote areas.
One ethical technology violation and challenge
Informed consent poses an ethical challenge especially if the therapist has not never met with the client in person and have been afforded the opportunity to speak with them about informed consent. There is no guarantee that the information the client sends via email will be protected. It would beneficial for the therapist to meet the client in person and obtain the informed consent and provide the client with written disclosure statements. Herlihy and Remley (2016) stated, “beyond legal requirements, however, we believe it is best practice to provide clients with written information about the counseling relationship before the relationship begins” (p. 96).
Technology counseling is conducted many ways via internet, email, telephone or other applications so there are no exceptions to rule of having an excuse to protect client’s information. Therefore, coun.
Computer Systems Servicing National Certificate Level II (NC II).
BASIC COMPETENCIES
Participate in Workplace Communication
Work in Team Environment
Practice Career Professionalism
Practice Occupational Health and Safety Procedures
Note: References/Source not included, forgot to attached po.. Credits to all those original owner of the information.. No intentions of copyright infringement..
This document proposes a framework for progressively engaging employees in cybersecurity through training. It argues that current generic, web-based training does not reliably change behaviors and recommends tailored, skills-based training aligned with employee roles. The framework involves: 1) Ensuring security behaviors don't hamper productivity; 2) Communicating correct behaviors through tailored training that builds skills relevant to roles; 3) Measuring training effectiveness and refining it over time. The goal is for security to become a natural part of employee engagement rather than just awareness.
An Overview of Communicate And Work In Health Community ServicesAnton Dcruze
It aims for individuals' health safety and security to ensure their health needs are met.
Many students face issue while making their assessment therefore they seek assignment help.
You can also take CHCCOM005 Assessment Answers help in order to get the intended outcome of this course.
Many other subject areas where students seek help are CHC30113 Assessment Answers help, etc.
El documento define los adverbios de frecuencia en inglés y sus porcentajes de uso aproximados, y proporciona reglas sobre su ubicación en oraciones. Siempre se usa el 100% del tiempo, frecuentemente el 90%, usualmente el 70%, a menudo el 60%, a veces el 40%, rara vez el 20% y nunca el 0% del tiempo. Normalmente van entre el sujeto y el verbo, y después del auxiliar en oraciones pasivas.
The document discusses researching music videos and digipaks, including their target audiences, production processes, and codes and conventions. It mentions considering the musical traditions that influence artists and acknowledging influences through instrumentation. The production process involves researching video and music genres, similar artists, analyzing lyrics, developing shot lists and storyboards, and planning schedules.
Rescop B.V. is a company based in the Netherlands that provides regulatory compliance software solutions and services. It offers several software products including RC-DMS for document management, RC-CAPA for deviation handling and corrective actions, RC-CMDB for inventory management, RC-Logbook for scheduling and logging, RC-VMP for validation master planning, and RC-SDLC for validation, qualification and commissioning. The software solutions help life sciences companies comply with GxP regulations and improve processes like document management, deviation handling, and validation.
1) The document discusses the major physical and health-related changes women experience from their teenage years through their 50s. It covers topics like menstrual cycles, HPV vaccination, pregnancy health, osteoporosis prevention, menopause symptoms, and more.
2) In the teenage years, irregular periods and acne are common, and it's important to discuss relationship safety. In the 20s, cervical cancer screening should begin at age 21, and this is a good time to build strong bones.
3) Heavy periods and low libido are issues many women face in their 30s. Less invasive treatments are now available for heavy cycles instead of hysterectomy.
Ik ben Saskia Vugts (1963) Al jaren schilder ik portretten in opdracht met olieverf. Na mijn opleiding aan de academie ben ik professioneel portretschilder. Mijn grootste inspiratiebron is de unieke mens. Met liefde probeer ik in ieder portret een hart en ziel te leggen.Op een geheel eigenwijze schilder ik mijn portretten op de authentieke manier met een knipoog naar modern design. Voorheen tekende ik portretten met pastel, ik maak ook dierportretten in opdracht. Aan een Portretopdracht gaat een fotoshoot vooraf. Waar veel energie ingestoken wordt, het is belangrijk om een goed beeld van de te portretteren persoon te krijgen. Na een aantal maanden is het te vervaardigen portret klaar. In opdracht van de gemeente Vught schilderde ik een levensgroot staatsieportret van Koning Willem Alexander(150/210). Voor meer informatie kijk op mijn persoonlijke website: http://saskiavugts.nl/portret-in-opdracht/
Что выбрать: паблик ВКонтакте или блога на своём хостинге? По каким параметрами их стоит сравнивать: простота установки, настройки, инструменты удержания аудитори
The document outlines an agenda for a New Manager Conference focusing on team building. It includes:
- A morning session on building trust in the workplace through establishing integrity, communicating vision/values, treating employees equally, focusing on shared goals, and doing what is right.
- An afternoon session on creating team dynamics by understanding individual and team identities, communication styles, goals, work processes, and performance evaluation.
- Two team building activities: group juggling to learn names and a helium stick exercise to work together raising a stick.
Part 4 - Ethics and Boundaries TutorialReachOut Pro
Reach Out Pro Module - Connecting Our Worlds
Part 4
As with any therapeutic intervention, the use of technology in clinical practice is not without its ethical and professional difficulties. This part of the education module has been developed to help you understand and address the professional and ethical issues that arise from using technology in your work with young people.
2
Boundaries Issues
Boundaries Issues
Teresa Smalls, karanda Farmer, Troy Randall
University of Phoenix
BSHS/335
March 1, 2014
Many professionals enter into the field of social service work to help others grow and improve their life situations. Yet in still, when working with clients, human service workers must maintain clear boundaries to assure professional integrity and responsibility. The human service field has many set boundaries that we must abide by. We take an oath as human service workers to uphold the ethical code of conduct and make sure that we are using this code in our everyday practice of human service management. Some of these boundaries are in a professional nature, and some are in a personal, multiple relationship nature. Professional boundaries limit the services that we can render to a client, and personal boundaries limit our interaction with a client. Setting personal boundaries is key when dealing with clients in the human service field. If these boundaries are not set and a violation has occurred, the repercussions could hurt the reputation of your organization and the progress that you have made with a client. Boundaries help build a professional relationship with a client. It helps each party involved know the role that they play in making the success of the endeavor of them receiving help possible. These boundaries have to be set as soon as the client and the human service worker initially meet. The boundaries should include the way that the client and the worker communicate with each other and the discussions that they have at each meeting. When dealing with clients, a major skill that human service workers must employ in facilitating the client’s growth or change process is to earn their confidence, respect and trust. A boundary breach or any ethics code violation would compromise the relationship and make it difficult to help the client. In this paper, we will review why boundary issues should be set between clients and human service workers, and the impact that it will have if these boundaries are not set. We will be discussing different scenarios that could potentially become ethic code violations between a client and a human service worker, and conclude with helpful information and a summary of the information we have discussed.
Boundaries Issues
The boundaries between the caseworker and their client should be established immediately. Examples to which should never be conducted or entered into outside of the professional environment are giving gifts, socializing, or sexual encounters. Clients who are seeking help because of their situation possess a low self-esteem, and the need to be cared about. By giving a client a gift may create the impression that the social worker is more than just someone assigned to handle his or her case. The client may interpret this gesture as one of affection. Sexual interaction between the client and the caseworker is strongly discouraged. It is harmful, it vi.
This document provides an overview of English Communication as a course of study at Swami Vivekanand Subharti University. It includes 5 units that cover basics of technical communication, constituents of technical writing, forms of technical communication, presentation strategies, and value-based text readings. The units delve into topics such as the difference between general and technical communication, sentence and paragraph construction, various types of business and official letters, report writing, and essays that emphasize writing mechanics. The document also provides information about the copyright and publisher.
Share with the class the most valuable topic or subject area you l.docxbagotjesusa
Share with the class the most valuable topic or subject area you learned about during this course and why. When responding to classmates' posts, explain how the topic they chose was also valuable to you. Pick from below topics:
1. Data Security
2. Unions
3. Incentives
4. Appraisals
5. Recruiting
Susan Flammia
This course really influenced my thoughts on how to handle daily operations as being a human resource manager. With given the readings on best practices within the HR function as well as the discussions, I learned a lot. I would have to say that module 4 was my favorite topic, more specifically background investigations. No two companies conduct their investigations the same way and it is interesting to see from least to most in depth background checks. This past January, as the HR Manager, I implemented a new protocol for all new employees as a pre-onboading process where background checks are conducted based on criminal and employment verification. In the past there was only reference verification so by adding the extra layer, we eliminated the "bad apples."
Rachel Arthiste
The most valuable topic I've learned from this class was the article on the Kia recruitment process. Being an administrative assistant for over 15 years and working side by side with recruiting and HR, it was eye opening to see the length Kia went through to reach potential candidates. From setting up computers and work stations at the libraries and schools for those who did not access to ensuring assessments were part of the application process to weed out candidates. There are endless way to recruit and ensure you are reaching an entire population. So many people miss opportunities because they don't have a computer at home or their library has limited resources. Kia made sure they gave everyone an opportunity to apply and gain employment if they qualified.
The company I work for links up with the local colleges in our area and participate in their yearly career fair. They even have a special program to hire these young professional and put them through an extensive training program to learn a role that would have otherwise been unavailable to them due to lack of experience. It is important for businesses and companies to attract talent from all areas and ensure they are being diverse in their recruitment process.
Chapter 6 Best Practices for the Prevention and Detection of Insider Threats
This chapter describes 16 practices, based on existing industry-accepted best practices, providing you with defensive measures that could prevent or facilitate early detection of many of the insider incidents other organizations experienced in the hundreds of cases in the CERT insider threat database.1 1. This chapter includes portions from “Common Sense Guide to Prevention and Detection of Insider Threats 3rd Edition–Version 3.1,” by Dawn Cappelli, Andrew Moore, Randall Trzeciak, and Timothy J. Shimeall. This chapter was written for a diverse audience. Decision.
The document defines key terms related to communication, ethics, resumes, and interviews from chapters 1, 4, 15, and 16 of an unknown text. It provides definitions for 14 terms related to communication and ethics in chapter 1, 6 terms on approaches and elements of communication in chapter 4, 5 terms on resume formats and applicant tracking systems in chapter 15, and 6 terms on cover letters, employment interviews, and interview styles in chapter 16.
Poor communication in the workplace can lead to assumptions, information hoarding, lack of feedback and psychological safety issues. This impacts employee motivation and productivity, negatively affecting customer service delivery. To address this, managers should clearly communicate expectations and responsibilities, provide frequent feedback, recognize knowledge sharing, and use tools to improve asynchronous collaboration and overcome communication barriers between remote employees. Fostering strong communication through transparency and openness builds employee satisfaction and innovation.
I have included 3 classmate discussions.Respond by Day 5 and e.docxbillylewis37150
I have included 3 classmate discussions.
Respond by Day 5
and expand on your colleague’s posting by providing an alternate position for integrating technology into delivering counseling services. Propose a potential scenario where the use of technology in managing counseling services represents an ethical violation and provide your colleague with a potential solution for eliminating repeated violations.
1.
M.Beau--
My position
I am not comfortable in using technology because it is not secure and client’s confidential information could be compromised. If this was not the case why is it that so many client’s records, personal information from hospital, banks and credit card companies have been compromised. It will be very difficult to clear a person’s credit because once that information is in someone’s hand the damage has been done. To avoid an issue a therapist should use encryption to protect the privacy of their clients.
According to the ACA Code, in Standard.
H.2.d
. (ACA, 2014)
states,
counselors use current encryption standards within their websites and/or technology-based communications that meet applicable legal requirements. Counselors take reasonable precautions to ensure the confidentiality of information transmitted through any electronic means.
Much of our work with clients involves expressing themselves and how they communicate with others. The reality is that we live in the 20
th
century and as a future therapist, I must learn to embrace technology to be in a much better position to meet my client’s needs. Some college students don’t feel comfortable having a face to face session with the counselor and would rather opt to communicating virtually. It is important for therapist to be aware of the ways people are connecting and communicating with one another in this era. Bradley and Hendricks noted,
the past three decades, and especially the last decade, have produced enormous advances in technology (p.267). Furthermore, the advantages of the technologies will make therapy accessible to clients that live in remote areas.
One ethical technology violation and challenge
Informed consent poses an ethical challenge especially if the therapist has not never met with the client in person and have been afforded the opportunity to speak with them about informed consent. There is no guarantee that the information the client sends via email will be protected. It would beneficial for the therapist to meet the client in person and obtain the informed consent and provide the client with written disclosure statements. Herlihy and Remley (2016) stated, “beyond legal requirements, however, we believe it is best practice to provide clients with written information about the counseling relationship before the relationship begins” (p. 96).
Technology counseling is conducted many ways via internet, email, telephone or other applications so there are no exceptions to rule of having an excuse to protect client’s information. Therefore, coun.
Computer Systems Servicing National Certificate Level II (NC II).
BASIC COMPETENCIES
Participate in Workplace Communication
Work in Team Environment
Practice Career Professionalism
Practice Occupational Health and Safety Procedures
Note: References/Source not included, forgot to attached po.. Credits to all those original owner of the information.. No intentions of copyright infringement..
This document proposes a framework for progressively engaging employees in cybersecurity through training. It argues that current generic, web-based training does not reliably change behaviors and recommends tailored, skills-based training aligned with employee roles. The framework involves: 1) Ensuring security behaviors don't hamper productivity; 2) Communicating correct behaviors through tailored training that builds skills relevant to roles; 3) Measuring training effectiveness and refining it over time. The goal is for security to become a natural part of employee engagement rather than just awareness.
An Overview of Communicate And Work In Health Community ServicesAnton Dcruze
It aims for individuals' health safety and security to ensure their health needs are met.
Many students face issue while making their assessment therefore they seek assignment help.
You can also take CHCCOM005 Assessment Answers help in order to get the intended outcome of this course.
Many other subject areas where students seek help are CHC30113 Assessment Answers help, etc.
GRADED SET 2Acute CareFor Skill Set 2, you must complete a.docxwhittemorelucilla
GRADED SET 2
Acute Care
For Skill Set 2, you must complete an acute care project. At
The conclusion of your project, you’re expected to submit a
Written report. The report should be no shorter than three
Pages, not including the reference and title page, and written
In APA format.
Skill
Possible projects could be
• Developing and presenting an in-service education
Program to the department
• Drafting a job description
• The role played by JCAHO in this type of setting
• Discussing the role of the HIT in acute care
Description
You’ll learn how to research information, compile information
, and report information.
Materials Submitted for Evaluation
Description and findings of the project in report format (two
To four pages) to include
• Description statement (description of project)
• Purpose statement (purpose of project)
• Research methodology (what methods you used to
Research the project)
• Findings
• Graphs and statistics (if applicable)
Cancer Registry Project
Specifications for Skill Set 5
• What is a cancer registry?
• What is the role of the cancer registrar?
• What does AHIMA require for credentialing as a certified?
Tumor registrar?
• What are the requirements to maintain certification?
• What is the certified tumor registrar’s role in the
American Cancer Society?
Description
This skill set requires you to write a three-page document,
not including the title page, the abstract, or the reference
page. Please also write it in APA format.
For-Profit Business/Consulting
Specifications for Skill Set 7
Note to Student:
This Skill Set pertains to a for-profit busi-
ness or consulting business that deals with the HIT
functions, such as coding consultants, health record
off-site storage centers, security/HIPAA consultants, tran-
scription companies, and so on.
For the final project, please complete the following:
• Review the role of HIT professionals in for-profit
businesses or consulting.
• Identify the education and experience required to
work in these settings.
• Review the responsibilities and regulations of this
industry in relation to the HIT industry.
• Discuss the risks and legal issues related to working
in this setting.
Description
You’ll learn about alternative roles and settings for HIT
Professionals, the policies and procedures for this type of
Setting, and the education and credentials needed to work in
this setting. You’ll also learn about government regulations
for this type of setting, review contracts for this type of
Business
, and observe the communication skills needed
for interaction with clients in this type of setting.
.
GRADED SKILL SET 8
Acute Care Correspondence
Management
Review and discuss the HIPPA’s policies
and proc-
dures for releasing health information
Prepare a diagram representing the steps a facility
would need to take for release of information
according to HIPAA
Module 1 - Home
INFORMATION SECURITY MANAGEMENT FRAMEWORKS
Modular Learning Outcomes
Upon successful comp ...
Summarized notes for use with Computer Hardware Servicing NC 2. Please note that this is a compilation of the many works of the different authors including mine. Copyright remains to the original owner of the included document. This is not a complete guide, but I am hoping this will be able to help CHS Instructors/Trainers.
The document discusses the concept of digital professionalism and how it relates to teaching medical students and staff. It notes that digital spaces blur personal and professional identities online and that there is a need to manage disclosure and understand issues like copyright. It suggests digital professionalism should be made explicit in curriculums and outlines seven principles of digital professionalism, such as establishing an online presence that represents your responsibilities and using privacy controls. Tools and guidance are provided to help teach digital literacy and manage risks.
Running head THE IMPORTANCE OF CLARITY AND CONCISENESS1THE .docxtodd521
Running head: THE IMPORTANCE OF CLARITY AND CONCISENESS 1
THE IMPORTANCE OF CLARITY AND CONCISENESS 7
6-2 (The Importance of Clarity and Conciseness)
Chaston D. Carter
Southern New Hampshire University
There have been many issues of ineffective communication causing directives not to be carried out properly due to its unclear nature. For an example there was an email sent out that stated that the recipient (within the R&D team) was to “create a presentation discussing the new product and send it to the departments who are interested.” The sender of the email did not specify the product he was talking about, since there can be multiple products under development in the R&D department. In addition to this, he didn’t list down any specifications of the aforementioned presentation, the agenda, the length, the purpose, and what it should cover. He also failed to elaborate which departments would be considered “interested”, and what would be the basis on which the R&D team should select the departments to whom the presentation is to be sent.
The second example involved a request for help from the Sales department to Technical Support to help them “with a list of the biggest problems with our hot products”. The sales department only mentioned a list of the problems, and didn’t actually list down the problems themselves. If the Technical Support had an idea of the problems that were faced, they would be adequately prepared to deal with them, and appoint the right man for the job. Secondly, the sales team did not elaborate which products it considered the hot products. And lastly, they also did not set an appointment for the meeting, nor did they highlight the impact of the problems on the sales of the product, and consequently, did not communicate effectively the intensity of the situation. The last example included a memo from the Finance department to all departments to “reduce the number of suppliers being used to better control costs”. This is a very general statement and the finance department did not tell how the cost would be saved and how much impact reducing each supplier would bring. They also did not explain how to reduce the suppliers and still carry on the routine tasks normally. No instructions on how to carry out the order accompanied it. After close review of these directives, they seem to lack clarity, which is unacceptable. To improve these messages, we must eliminate certain barriers within in communication. Clarity in communication is essential for effective communication. However, a lot of potential barriers can arise in communication such as messages with complex content, information that is not been transmitted willfully, ineffective communication through the hierarchy, and no trust amongst different parties because of competition. (Boundless, 2016).
There are three main barriers that we have had an issue with, one is which the complexity of our messages is when they are being sent. It very important that when sendi.
This document discusses the use of technology in counseling. It outlines various technologies like phones, video conferencing, and social media that counselors can use. Technology allows counselors to reach more clients, especially those in rural areas or with disabilities. It also lets counselors share resources online and connect with other professionals. However, some counselors fear using technology or lack knowledge on privacy and confidentiality. The document provides ways to overcome these fears and notes legal implications like ensuring privacy and informed consent. It emphasizes that not learning technology does a disservice to clients by limiting communication options.
Social Media And The Workplace February 2012PBeisty
This document provides guidance on using social media in the workplace. It discusses potential issues like using social media for recruitment, protecting confidential information, legal liability, and impact on productivity or reputation. It recommends employers create a social media policy that prohibits things like harassment, sets standards for acceptable use, and monitors compliance. The policy should balance employee rights with limiting legal risks for the employer.
1.1.The words ‘data’ and ‘information’ are often used as though they.pdfaquadreammail
1.1.The words ‘data’ and ‘information’ are often used as though they mean exactly the same
thing, but there is a difference. Data are the undigested facts and figures that are collected on
innumerable subjects. You may gather data yourself or use data that have been gathered by other
people.
1.2..Strengths, weaknesses and suggestions. for the main other information sources reviewed .
1.3.The data must be collected carefully because organisation decision-making processes are
based on the generated information from this data. While selecting data and information for
decision-making we must apply some criteria to this selection such as accuracy, validity, clarity
etc.
1.4.
However simple or complex your data set, think about what you might need to do to ensure that
your management of the data respects the terms of your consent, and in particular, the
confidentiality and anonymity that participants were promised.
Take advice from relevant staff in your institution. Your Data Protection manager can advise you
on protocols for handling personal data. Your computing or information services department
should be able to advise you on setting up secure databases for the different forms of data that
will be generated by your research.
As with everything in this guidebook, the earlier you can start to think about these issues, the
better. When you are preparing your research proposal, you need to plan for data management -
this is a requirement for ESRC applications, and increasingly for other funders. If your work will
generate complex or sensitive datasets, you may need to plan and cost some time for a database
manager or information specialist to develop and manage the systems that you need to keep your
data secure.
Do you have suitable arrangements in place for archiving data? Befor you access or collect your
data, you should check institution what requirements they have in place for data storage, and
what facilities are available (e.g. for data archiving).
2.2. Identify a problem or opportunity, Gather information, Analyze the situation,Develop
options, Evaluate alternatives, Select a preferred alternative,Act on the decision.
2.3.There are numerous ways of presenting data to a client but you have to ask yourself several
questions. Who is the client? To what will they respond best? What response do you require?
Will the information and the decisions you made be transferrable between presentational styles?
Will it be a formalpresentation or can you have some fun?
Once you have answered these questions you can then set about shaping your presentation.
Personally if you are able to do so (as in whether the environment within which you will be
presenting is accommodating and data allows you do) I would recommend the use of pictures,
charts and visual stimuli as much as possible; a picture paints a thousand words after all. Of
course if the decisions you have made cannot be transferred into numerical data any pie charts,
bar graphs or statistical analysi.
This document discusses guidelines for social media compliance in the financial services industry. It notes that 85% of financial services professionals under 50 are using social media, and as adoption increases, legal risks also increase. As such, social media requires the same compliance principles as email and IM retention, including for tweets and LinkedIn profiles. It is essential for companies to have internal policies governing employee social media use to avoid compliance violations. The presentation will cover basic guidelines for any business, with examples of consequences for improper social media use. It aims to help companies design effective social media compliance regimes.
Mastering the Art of Business Communication A Comprehensive Guide.pdfMr. Business Magazine
In the fast-paced world of business, effective communication is the key to success. Whether you’re interacting with clients, colleagues, or stakeholders, mastering the art of business communication is crucial for fostering positive relationships and achieving organizational goals.
Module 4: Referring to online counselling and treatment servicesReachOut Pro
Using e-mental health services online training package
Module 4: Referring to online counselling and treatment services
http://au.professionals.reachout.com/EMHPD-Tutorial-1
Part 2 - Learning the Language of Technology TutorialReachOut Pro
Reach Out Pro Module - Connecting Our Worlds
Part 2
This tutorial is designed to give you a basic overview of some of the popular programs, sites and technologies in use by young people. This overview is intended to give you a flavour of the technologies, but is not intended as a complete guide to the programs.
Part 3 - Technology in Practice TutorialReachOut Pro
Reach Out Pro Module - Connecting Our Worlds
Part 3
This tutorial contains some ideas on how to incorporate technology in your work. We consider many types of technology to be alternative and complementary mechanisms for achieving your current objectives in your work with young people, namely, engagement, monitoring, the provision of psycho-education, psychological treatment, relapse prevention and promoting wellness. Therefore, using technology should not add additional complexities to how you do things, but can either replace or enhance your current modes of treatment delivery.
Part 3 of the ReachOutPro educational module will cover the following programs
and tools:
1. Using websites or social media to build rapport
2. Using SMS to enhance engagement
3. Fun ways to provide psycho-education
4. Treating mild to moderate anxiety and depression
5. Assisting with monitoring of mental state
6. Encouraging community engagement and connection
7. Enhancing wellness and relapse prevention
8. Using social media for health promotion
This document provides information on using technology in clinical practice with young people. It discusses using websites and social media to build rapport by exploring a young person's online profile. It also describes using SMS to improve engagement and psychoeducation through online games and videos. Online cognitive behavioral therapy programs are presented as options for treating mild to moderate anxiety and depression. The document emphasizes using technology to enhance but not replace traditional treatment and provides guidance on integrating digital tools while respecting privacy and clinical judgement.
Reach Out Pro Module - Connecting Our Worlds
Part 3
This document provides examples of conversations you might have with young people when using technology in practice.
Reach Out Pro Module - Connecting Our Worlds
Part 3
This document accompanies 'Part 3 - Technology in Practice Tutorial', and provides case studies of how technology can be used in practice with young people.
Reach Out Pro Module - Connecting Our Worlds
Part 2
This document is designed to give you a basic overview of some of the popular programs, sites and technologies in use by young people. This overview is intended to give you a flavour of the technologies, but is not intended as a complete guide to the programs.
Reach Out Pro Module - Connecting Our Worlds
Part 1
This document is intended as a starting point to assist you in negotiating with your managers or organisation boards for access to computers, the internet or social networking sites for the purposes of supporting the young people in your practice.
This document provides an overview of technology use among young people and the benefits of using technology in clinical practice with youth. It discusses how 91% of 12-17 year olds see the internet as important, and that social media and online chatting are major online activities. The document argues that technology can help engage young clients and build rapport. While clinicians don't need extensive tech knowledge, having basic skills and open dialogue with clients is recommended. Risks of blurred boundaries are noted, to be addressed in Part 4.
Main Java[All of the Base Concepts}.docxadhitya5119
This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
How to Build a Module in Odoo 17 Using the Scaffold MethodCeline George
Odoo provides an option for creating a module by using a single line command. By using this command the user can make a whole structure of a module. It is very easy for a beginner to make a module. There is no need to make each file manually. This slide will show how to create a module using the scaffold method.
How to Fix the Import Error in the Odoo 17Celine George
An import error occurs when a program fails to import a module or library, disrupting its execution. In languages like Python, this issue arises when the specified module cannot be found or accessed, hindering the program's functionality. Resolving import errors is crucial for maintaining smooth software operation and uninterrupted development processes.
This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
How to Manage Your Lost Opportunities in Odoo 17 CRMCeline George
Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
How to Manage Your Lost Opportunities in Odoo 17 CRM
Part 4 - Notes
1. Part 4 -
Professional issues,
boundaries, privacy
and guidelines
Connecting Our Worlds
ReachOutPro.com.au Educational Module
Part 4. Professional issues & guidelines
2. ReachOutPro.com.au Educational Module Part 4. Professional issues & guidelines
Part 4- Professional
issues, boundaries,
privacy and guidelines
As with any therapeutic intervention, the use of technology in clinical practice
is not without its ethical and professional difficulties. This part of the education
module has been developed to help you understand and address the professional
and ethical issues that arise from using technology in your work with young
people.
Learning objectives:
Through the use of this part, you will gain an understanding of:
• Maintaining professional boundaries when using technology;
• Ethical issues including privacy, confidentiality, security and use;
• How to manage concerns associated with using technology.
At the end of Part 4, you will be able to test your understanding of these concepts
by completing the quiz.
In completing this part, please note that the evidence for technology in therapeutic
interactions is still emerging and that this part is not exhaustive in its coverage.
We have aimed to address common ethical issues and professional challenges,
but there will be occasions when issues arise that are not covered within the
content of this section. When this does arise, we encourage you to consult
the professional and ethical guidelines of your organisation and professional
association for guidance.
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3. ReachOutPro.com.au Educational Module Part 4. Professional issues & guidelines
1. Professional boundaries
in the digital world
Embracing new technology does not mean that you need to forget old clinical
habits and practices. Professional boundaries need to be just as clearly defined
when using technology as they are in traditional face-to-face consultations.
What makes this more pertinent is the potential to be more easily contacted
in this current age through SMS, IM, email and mobile. Due to the reduced
interpersonal boundaries online, often the professional relationship may seem to
blur. Patients might send you a friend request on Facebook, message you outside
of work hours, or send you crisis emails when you are on leave. Understanding
how best to manage these issues is crucial to both the young person’s and the
professional’s safety.
Professional boundaries in the cyber world should mirror that of face-to-face
consultations. Just as you would not arrange social activities with a client, you
should not accept friend requests for your own personal social networking sites
(see below for guidelines on how to decline friendship requests). If you are not
on call when you leave your office, you should not respond to SMS or email
communication when outside of the office. These expectations need to be clearly
defined early in contact with clients.
Checking and responding
If intending to use digital communications with clients, clinicians need to discuss
with clients the timeframes around expected responses. This is particularly
pertinent for clinicians who work part time and who do not or are unable to check
their email/mobile phones outside of work hours. Clients therefore need be clearly
informed about availability to contact their clinicians and the timeframe in which
the clinician is likely to respond [3].
Additionally, it is recommended that there is an escalation of the communication
plan for crisis contact. Specifically, if the clinician does not respond within the
pre-defined time frame, who does the client then contact if they are in crisis or
need an urgent response? Such a plan should be clearly documented in a client’s
file and provided to the client at the outset of providing the parameters for digital
communications.
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4. ReachOutPro.com.au Educational Module Part 4. Professional issues & guidelines
2. Clinical issues relating to privacy,
confidentiality, security and use
The following section provides an outline of key issues when using technology
to communicate with your clients. Whilst we have attempted to address the key
issues, this list is by no means exhaustive and may not cover all the issues you face
within your organisation and practice. For further information about general privacy
guidelines and storage of information see Privacy Act and Information Privacy
principles which can be accessed here:
http://www.privacy.gov.au/materials/types/infosheets/view/6541
If you are unsure about how best to manage an issue raised when using technology
in your consultations, it is recommended that you refer back to the ethical guidelines
for your appropriate professional organisation [1]. As with any role or therapy, it’s
important to recognise and work within your areas of competence and to ensure that
the selected tool does not harm your clients in any way [2].
Defining appropriate use
The reduced personal boundaries of cyberspace can mean that the clarity around
contact boundaries can be blurred. Where clients may have been previously reluctant
to contact a clinician by phone, they may more readily write and email or send a SMS.
Whilst this is beneficial in terms of reducing access barriers, it has implications for
safety and professional responsibility. You may also want to consider if the young
person would benefit from using technology, and if they will do so appropriately.
Before initiating electronic contact with clients, it is important that both the client and
the clinician agree on the boundaries of appropriate use [3]. This includes clarity about
the types of communication that are appropriate (e.g., confirmation of appointments
vs. crisis contact), the times when this communication can be used (eg., during work
hours or available 24 hours per day), and the potential outcomes of such contact. Key
points to clarify with clients include;
• Whether you will initiate contact or whether the client can.
• When you are contactable (days and hours).
• What mode of communication is appropriate (e.g., email, SMS, tweets, etc.,).
• What is appropriate communication?
• What is the likely response from the communication?
• What information will be recorded in the young person’s file?
It is beneficial to set expectations and guidelines in the first session and to document
these where appropriate. Contact management plans also need to be implemented to
ensure the client also knows how else to access help if required.
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5. ReachOutPro.com.au Educational Module Part 4. Professional issues & guidelines
Confirming the client’s identity
It can be difficult to confirm a client’s identity when communicating electronically.
Many young people allow their peers to access their phone and so you can never be
absolutely sure that you are communicating with the young person themselves. It is
important to raise this with the young person and to reach an understanding that you
will assume that the person responding to the communication is the young person
you intended. In saying this, where possible, it is best to limit the level of detail and
sensitive communication when communicating electronically to avoid inadvertent
disclosure.
Alternatively, you may want to organise some form of identification process with the
young person to ensure that you are communicating with the person you assume it
to be. This could include a code word or confirmation of information such as previous
appointment time to help validate an identity. It is beneficial to discuss this with the
young person prior to commencing communication.
Privacy
If using digital communications it is important for the client to understand that potential
for other people to see the communication. It is important to discuss the potential for
their friends to read their SMS messages from you, or that if they leave their emails
open others may see the communication. Highlighting this with young people is
important early on in the decision to use digital communication in a therapeutic manner.
Secure storage of information.
Whilst many clients are happy to communicate electronically with clinicians, it
is important to recognise the limitations of confidentiality in the digital age. It is
encouraged that clinicians should utilise encryption services when communicating
sensitive information, and should discuss limitations with clients [1, 3, 4].
Whilst organisations often have firewalls and measures to ensure confidentiality, it is
important to highlight the potential difficulties of confidentiality when communicating with
clients electronically. A 2006 study by Finn, indicated that 1 in 20 social workers
reported that a client’s confidentiality was compromised due to email use [5]. Given this,
when communicating with clients it is important to highlight that whilst efforts to ensure
confidentiality with be implemented, it cannot be guaranteed that confidentiality can be
maintained [3].
Recording of contact
All communications with clients need to be documented in the client’s file. This includes
noting down the time of contact, who initiated the contact, and what was the purpose
and outcome of the contact.
An advantage of email communication over telephone calls is the ability to record
verbatim the client contact. Emails can be printed off or stored electronically in the
client’s file [3] which provides a more accurate depiction of the communication.
Signatures and sign-offs
Finally, it is important to consider what you finish your communication with. Email
signatures are important as they can provide emergency contact details, which may
be particularly important if the client is unable to contact you. It is recommended that
all email communication contain a professional signature which consists of contact
information, and information about confidentiality, unauthorised access and intended
uses [6]. In addition to this, emergency contact details are also recommended.
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6. ReachOutPro.com.au Educational Module Part 4. Professional issues & guidelines
3. Personal issues relating to
privacy and confidentiality
In addition to the professional issues of using social networking and internet
interventions, clinicians need to be aware of the implication of their online personal
behaviour and how this may reflect upon them professionally. Particularly as we
know that many of the young people we work with will Google us. This means
that it is important to be aware of your online presence and what information is
available.
Online accounts are not as secure as we are lead to believe, and even with high
privacy settings, information can be accessed by others. Be aware that your status
updates may appear in searches, your profile photos might be made available for
anyone to see, and your comments on other people’s pages may also be visible. It
is important to be aware of the privacy policy and settings of each individual site.
It also pays to be aware of what your friends are posting about you. Given this,
it’s important to Google yourself periodically to determine what information is
being linked to your name. If you find something that you do not consider to be
appropriate, address it with that friend and ask them to remove it.
Additionally, be aware that once you upload information or images to a site, the
site may then take over ownership. Many sites such as Facebook and flickr
take ownership of the photos that are uploaded and these may be accessible to
others. Given this, it is important to consider the implication of the images you are
uploading.
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7. ReachOutPro.com.au Educational Module Part 4. Professional issues & guidelines
4. Additional concerns associated
with using technology with young
people
Managing Facebook friend requests
The shift in the nature of the therapeutic relationship and the availability of
information about health professionals may result in some clients requesting
connections through social networks. When considering a friend request it is
important to note the professional implications of this. Becoming a friend is likely
to blur the therapeutic relationship through self-disclosure of personal information
to the client; they will be able to see your posted photos, status updates and the
comments your friends make on your page. Likewise, they will be able to comment
on your activity.
When having a friendship requested, it is advised that you follow the code of
conduct for your profession and organisation. If you do wish to decline the
request, the following guidelines may be of assistance;
1. Where possible, discuss the decline face-to-face;
2. Thank the young person/parent for their request for friendship;
3. Validate the qualities that would make them a good friend/someone you would
want to have a networked relationship with;
4. Explain that your professional/organisation does not allow you to have
personal relationships with clients;
5. An example might go like “Sam, I saw you requested to be my friend on
facebook this week. I wanted to talk to you about this because while I think
you’re a really great person and are really kind and thoughtful, I can’t be your
friend online. This is because the code of conduct that tells me how I should
act in my role as a psychologist indicates that I can’t have a professional and
a personal relationship with a client. This is mainly for your safety as it means
that if I have a personal relationship with you, my ability to help you might
be affected by stuff outside of our professional relationship. Meaning that
if we are Facebook friends, you may not get the best support from me as a
therapist that you need.”
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8. ReachOutPro.com.au Educational Module Part 4. Professional issues & guidelines
Addressing high risk communications
Providing alternative means for communication can also mean that there are
alternative ways for a young person to communicate risk with you. It is important
to have risk protocols in place that can be implemented when risky behaviours are
communicated. This includes what will happen if the young person communicates
risk, who will be contacted, and how confidentiality will be managed. It is
important to have set these guidelines in the first session and to have an action
plan documented. Such a plan should include;
• What will happen if the young person communicates risk – does the
communication continue in SMS or email form? Or do they expect a phone
call?
• Clarification about what will happen if risk is ascertained – who will be
contacted and how?
• What will be documented?
Introducing risk communication conversations
“Part of making sure you can access support when you need it is giving you my
mobile number. This is my work mobile so it’s only turned on during the time that
I’m at work – this means that you can get hold of me from Monday-Thursday, and
between the hours of 8:30 am – 5:30 pm. When you text me, you need to give me
a chance to reply which will most likely be within an hour. If you don’t hear from
me within two hours, I might not be at work so if it’s urgent you need to call the
clinic… There are also some rules around this though. If you contact me because
you’re feeling down or if you want to harm yourself I am probably going to call
you. I’ll do this because I’ll need to check in with you about how safe you are and
what I need to do to help you. This means that by texting me indicating you need
help, you accept that I will probably need to call you about put our safety plan into
action.”
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9. ReachOutPro.com.au Educational Module Part 4. Professional issues & guidelines
5. Links to relevant papers/articles
and studies using technology
Further information about ethical issues can be sought from the following
international sites.
Publications about ethical issues
• Childress, C.A., Ethical issues in providing psychotherapeutic interventions.
Journal of Medical Internet Research, 2000. 2(1): p. e5. http://www.jmir.
org/2000/1/e5/
• Coffield, R. L., Joiner JE. Risky Business: Treating/Tweeting the Symptoms
of Social Media. AHLA Connections, 2010;14 (3):10-14. http://www.
healthlawyers.org/News/Connections/CurrentIssue/Documents/2010%20
Connections%20Full%20issues/AC_March2010.pdf
• Manhal-Baugus, M., E-therapy: practical, ethical, and legal issues.
Cyberpsychol Behav, 2001. 4(5): p. 551-63.
• MacDonald J., Sohn, S., Ellis, P,. Privacy, professionalism and Facebook: a
dilemma for young doctors. Medical Education, 2010. 44:805-813
• Shapiro, D.E. and C.E. Schulman, Ethical and legal issues in e-mail therapy.
Ethics Behav, 1996. 6(2): p. 107-24.
• Marson, M. M., Internet ethics of social workers. http://libres.uncg.edu/ir/
uncp/f/Internet%20Ethics%20for%20Social%20Workers.pdf. Accessed
April 9th, 2011.
• Thompson, L. A., Dawson, K., Ferdig, R., et al. The intersection of
online social networking with medical professionalism. J Gen Intern Med
2008;23:954–7
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10. ReachOutPro.com.au Educational Module Part 4. Professional issues & guidelines
Professional associations and guidelines on use of
technology
The following organisations have made a direct reference to use or impact of
technology on consultations. Where an organisation hasn’t been listed, it is
recommended that the appropriate association and ethical guidelines are referred
to in place of specific technology guidelines.
• The Australian Psychological Society – The internet’s ethical challenges for
psychologists http://www.psychology.org.au/publications/inpsych/2010/
august/symons/?ID=3248
• The Australian Counselling Association – Internet resources for counsellors
http://www.theaca.net.au/documents/Internet%20Resources%20for%20
Counsellors%202011.pdf
• The Australian Medical Association – Social Media and the Medical
Profession: A guide to online professionalism for medical practitioners and
medical students http://ama.com.au/socialmedia
In addition to consulting the appropriate professional bodies, we also recommend
consulting your organisational policies and guidelines.
One of the difficulties with electronic communication is
the lack of non-verbal cues that can provide context.
Given this, it is recommended that communication be
explicit when it comes to risk, and that if you are unsure
about risk, err on the side of caution. Similarly, if you
are not getting the responses desired from the young
person, do not hesitate to phone them.
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11. ReachOutPro.com.au Educational Module Part 4. Professional issues & guidelines
References
1. Manhal-Baugus, M., E-therapy: practical, ethical, and legal issues.
Cyberpsychol Behav, 2001. 4(5): p. 551-63.
2. The American Psychological Association. APA Statement on Services by
Telephone, Teleconferencing, and Internet - A statement by the Ethics
Committee of the American Psychological Association. 2011; Available from:
http://www.apa.org/ethics/education/telephone-statement.aspx.
3. Bradley, L.J. and B. Hendricks, E-mail and Ethical Issues. The Family Journal,
2009. 17(3): p. 267-271.
4. Shapiro, D.E. and C.E. Schulman, Ethical and legal issues in e-mail therapy.
Ethics Behav, 1996. 6(2): p. 107-24.
5. Finn, J., An exploratory study of e-mail use of direct service social workers.
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