This document discusses effective paralegal utilization. It begins by defining a Paralegal Manager as the person responsible for directing paralegal staff and administering firm policies regarding paralegals. Several large law firms employ Paralegal Managers. The top responsibilities of a Paralegal Manager include developing training programs, monitoring productivity, developing paralegal policies and procedures, hiring and orienting paralegals, advocating for paralegals, and administering performance reviews. The document outlines goals and areas of expertise of paralegals at Best Best & Krieger LLP. It emphasizes that utilizing paralegals properly can result in greater efficiency, improved client satisfaction, increased billable rates, and improved quality of life.