Pain is Temporary, Suck is Forever: the Power of Sparring
At Atlassian we aim to create amazing experiences within our products. Harnessing the power of great feedback while in this process is hard. Feedback like, “it just doesn’t pop” doesn’t provide any value, and often feedback focusses on micro UI details. It stops us from getting to the heart of the problem. In this talk, Nat will share how Atlassian incorporates continuous feedback via sparring to enhance our design process, and why everyone – from design to engineering to QA – needs to be involved. This talk will cover the history of sparring, why it is so important and how to get it right. You’ll see how our design team employs HipChat and Confluence to solicit constructive feedback and ship the best version of our tools. Find out how to successfully share your work (and your soul) with your peers.
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Pain is Temporary, Suck is Forever: the Power of Sparring
- 1. NAT JONES • SENIOR DESIGNER • @NATEMSJ The power of sparring
- 2. BEGINNING OF SPARRING FEEDBACK SPARRING CURRENTLY THE FUTURE OF SPARRING QUESTIONS
- 3. It just doesn’t pop
- 4. My spouse / child / pet doesn’t like it
- 5. I don’t get it
- 6. Pain is temporary, suck is forever Dr. Michael B. Johnson of Pixar Photo: Pixar/Disney
- 7. Drive to learn & need for acceptance
- 10. Sparring
- 11. Art critique Photo: Tak Fujimoto
- 12. Design led Structured Inclusive Regular Photo: Tak Fujimoto
- 15. Problems
- 16. Context
- 18. Closing the loop
- 19. Remote teams
- 20. Visual design
- 21. Create journey template in Confluence Share template, update sparring run sheet Feedback left on template. Digested by designer Sparring. Feedback collected in HipChat Designer collates & actions feedback Weekly
- 22. Create and share journey template using Solves Context Consistency
- 39. Feedback left on template. Digested by designer Sparring. Feedback collected in HipChat Designer collates & actions feedback Create journey template in Confluence Share template, update sparring run sheet
- 40. Feedback left on template. Digested by designer Solves Context Structured feedback Remote teams
- 42. Feedback left on template. Digested by designer Sparring. Feedback collected in HipChat Designer collates & actions feedback Create journey template in Confluence Share template, update sparring run sheet
- 43. Weekly spar. Feedback collected live using Solves Structured feedback Remote teams Closing the loop
- 45. Feedback left on template. Digested by designer Sparring. Feedback collected in HipChat Designer collates & actions feedback Create journey template in Confluence Share template, update sparring run sheet
- 46. Designer collates and actions feedback Solves Structured feedback Closing the loop
- 48. Share template, update sparring runsheet Feedback left on template. Digested by designer Sparring. Feedback collected in HipChat Designer collates & actions feedback Weekly Create journey template in Confluence
- 57. Measure
- 58. Case study
- 59. v1
- 60. v1
- 62. v2
- 63. v2
- 64. Themes Unclear call to action Cleaner Server hosting too strong
- 65. v3
- 66. Themes Mis-matched image Form placement Call to action too casual
- 67. Shipped
- 70. Scale
- 75. Thank you! NAT JONES • SENIOR DESIGNER • @NATEMSJ
- 76. Questions?