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Agile Transformations Your
       Impediments
Questions as We Go
Original Commitment

• 5 segments
• 8 minutes each
Scrum For Webinars
Hybrid Projects
Managers Role
Adopting Agile development practices
How can Agile work with offshore or non-
colocated teams?
Scaling Agile
Cultural issues / "That's not how we do it
here"
What is the best way to get team
members to take ownership for sprint
backlog?
How does Agile work with non-software
development projects?
Estimated
Hybrid Projects                           ???

Managers Role                             8

Adopting Agile development practices      13

How can Agile work with offshore or       8
non-colocated teams?
Scaling Agile                             13

Cultural issues / "That's not how we do it 5
here"
What is the best way to get team          2
members to take ownership for sprint
backlog?
How does Agile work with non-software     8
development projects?
Commitment
Hybrid Projects                              ???

Managers Role                                8

Adopting Agile development practices         13

How can Agile work with offshore or non-     8
colocated teams?
Scaling Agile                                13

Cultural issues / "That's not how we do it   5
here"
What is the best way to get team             2
members to take ownership for sprint
backlog?
How does Agile work with non-software        8
development projects?
Background
Doesn’t Solve Problems
Simple and Incomplete
Stable Teams
Communications
Managers Role in Scrum
Don’t
Set Goal
Constraints/Boundaries
Time
Listen
Observe
Ask
Safe to Fail
Grow People
Hire/Fire
Strategy
Project Portfolio
Remove Organizational Impediments
Transition Team
References

Role of the Manager in Scrum – Pete Deemer:
 http://www.infoq.com/articles/scrum-
 management-deemer/
Rethinking Manager’s Relationship with Agile
 Teams – Esther Derby:
 http://www.estherderby.com/2011/08/rethinkin
 g-managers-relationship-with-agile-
 teams.html
What Do Middle Managers Do? – Esther
 Derby:
 http://www.estherderby.com/2012/04/what-
 do-middle-managers-do.html
Books Mentioned

The Wisdom of Teams - Jon
Katzenbach and Douglas Smith



                        Group Genius – Keith Sawyer
Managers Role

 • Complete?
 • 8 of 29 pts done!!!
Managers Role                              8

Adopting Agile development practices       13

How can Agile work with offshore or non-   8
colocated teams?
Resistance to Practices
Don’t Sell
Mindset
Systems Thinking
Understand Their Problems
•   Status
•   Certainty
•   Autonomy
•   Relatedness
•   Fairness
Make it Easy to Start
Make it Safe to Fail
Experiments 6-8 weeks
Community of Practice
Learning Time
Coding Dojo
Coaching and Mentoring

• Internal and External
Buy Books

Growing Object-Oriented Software Guided
 by Tests – Steve Freeman and Nat Pryce
Working Effectively with Legacy Code -
 Michael Feathers
…
More:
 http://agilepainrelief.com/notesfromatoolus
 er/2011/08/books-for-newly-minted-scrum-
 masters.html
References

Making TDD Stick: Problems and Solutions
  for Adopters - Mark Levison:
  http://www.infoq.com/articles/levison-TDD-
  adoption-strategy
SCARF (Status, Certainty, …) Model –
  David Rock:
http://www.your-brain-at-
  work.com/files/NLJ_SCARFUS.pdf
References

Resistance as a Resource – Dale Emery:
 http://dhemery.com/articles/resistance_as_
 a_resource/
Systems Thinking Overview – Daniel
 Aronson:
 http://www.thinking.net/Systems_Thinking/
 OverviewSTarticle.pdf
References
Your Brain at Work –
 David Rock

           Thinking, Fast and Slow
           Daniel Kahneman
Sprint Review
Managers Role                              5

Adopting Agile development practices       13

How can Agile work with offshore or non-   8
colocated teams?
Next Time?

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Overcoming Impediment to Agile Transformation

Editor's Notes

  1. Problem
  2. Unfortunately the top choice – Hybrid Projects had no
  3. Success in Scrum comes from building and maintaining high performance teams. The value in these teams comes from the relationships between the people, not just their individual skills.
  4. Change the make up of teams – constantlyAssign tasks- Micro Manage
  5. Katzenbach and Smith – Wisdom of Teams – High Performance teams need a challenging performance goal. Effectively we provide this with the Product Vision at the release level and the Stories committed to each Sprint.
  6. Wisdom of Teams – again – Teams require clear boundaries to organize in. For example – a team might have complete control over how they implement application UI but have to live with certain key performance constraints.Interestingly research in Creativity (Keith Sawyer) shows that the same highly creative groups need the same conditions.
  7. Manager can out organize a self organizing team in the short term. However as the team grows it will achieve more than a managed team.
  8. Sit in the team areas, listen to what is said. How quiet is it? A lack of noise is a sign that the team aren’t collaborating.Ask permission to listen to daily scrum. What is said? What isn’t said?
  9. Make it safe to fail. We learn by running small controlled experiments seeing what works. In some traditional organizations failure is seen as bad. Agile Managers need to make it safe for their team members to fail. Its better to run small
  10. Look for the existing team impediments
  11. References will be provided in the followup email
  12. This can be a problem with all of the practices not just the technical ones. However the examples we will use here will be focused primarily around the technical.In this case lets assume we’re trying to adopt Test Driven Development and one of our developers is saying, no. It doesn’t work, it can’t work or I won’t do it.The ideas can be implied to any.
  13. Rarely can we convince any one to try a new idea just be selling them. All selling will do is raise the level of their resistance.
  14. We need to understand their mindset and what they’re thinking. Resistance comes from somewhere. Perhaps they’re friend tried TDD and couldn’t get it to work. Perhaps they read a little bit about it in a blog and couldn’t understand why it would be useful.
  15. People don’t act and work in isolation its important to understand the pressures and forces that act on someone each situation.
  16. You can only get them to try new things if first you understand their problems.Example perhaps your developers are frustrated with how difficult it is to make small changes to their existing code.Perhaps they’ve tried Unit Testing but it was difficult because all of the classes in the code base were tightly coupled. The code is tightly coupled because the developers have been under pressure for years to deliver more code. As a result they’ve rushed and not taken the time to keep the code simpleIn addition because they’re still under that pressure they don’t want to try something new because it will slow them down at first.
  17. David Rock offers a useful model of five major human motivators, he calls it SCARF.In this case our developer might feel that their: Autonomy is under threat – being told to use TDD takes away their freedom to work in the way they think makes sense.Certainty – they’re scared that this will affect their next performance review.Etc.However we can turn this things around. We can appeal to their Status by showing them that learning TDD will make them one of the most advanced and productive developers in the organization.We can appeal to their certainity by promising this won’t hurt them in their next performance review.Etc.
  18. Create cognitive ease – make the ideas as simple as you can to understand.Don’t ask people to start learning Test Driven Development in your mainline code base.
  19. I will recheck UserVoice see what the top priorities in the backlog are. I will ask clarifying questions around