One Community held its AGM on September 22, 2021 to summarize activities from 2020-2021, a year heavily impacted by the COVID-19 pandemic. The organization adapted many services to operate remotely or in new ways to continue supporting the community. This included delivering food, prescriptions and activity packs; providing telephone companionship; and recruiting volunteers for testing and vaccine clinics. Construction of a new building was ongoing with a planned completion in January 2022. The organization also launched a community lottery in March 2021 to support local groups. Through creative solutions, One Community sustained important services that provided lifelines for vulnerable people throughout the pandemic.

1. One Community
AGM
22nd September 2021

2. Our Year
2020 – 2021
(and yes we did things other
than respond to Covid!)

3. Ways of working
changed
Voluntary Sector Support Team on
Zoom
Jackie on her own at home

4. New Building
Progress on
12 Romsey Road
Eastleigh
SO50 9AL

5. Starlings on the crane

6. New Building
Completion date
January 2022

7. We had three staff retirements
Carol Paul Rob

8. And one Trustee
David Wrighton’s presentation took
place at home

9. Just some of the
Covid
activities
Taking a shopping list
Going shopping in the rain

10. Volunteers
Delivering for
Basics Bank
Collecting food from the Basics
Bank to deliver to people’s homes

11. “You have done a fantastic job, not sure what we would have done without you,
Jackie has been brilliant in getting volunteers to the right place at the right time.”
Eastleigh Basic Bank
“One of my service users was very uplifted before Christmas by a visit from one of
your volunteers dressed as Father Christmas. Thank you for this – it made him feel
valued.”
Agency referring clients to Eastleigh Basic Bank

12. Shopping
Dial-A-Ride drivers moved from carrying
people to carrying food!

13. “If it wasn’t for Dial-A-Ride us passengers would have starved to death.”
“Thank you for the help you have given my parents over the years. It is an essential
service and makes their lives so much easier. At the moment changing from a
transport to a delivery service has been a lifeline. Thanks.”

14. Easter during Covid
People were very generous in
donating Easter Eggs for our
Young Carers

15. It was vital to keep
in touch
Promoting telephone companionship
The Mayor of Fareham took time out to
phone clients and volunteers

16. “The volunteers were all delightful and only too pleased to be able to help others.
Thank you for giving me the opportunity to speak to these lovely people.”
Cllr Pamela Bryant, Mayor of Fareham

17. Delivering Prescription
during Covid
There were lots of prescriptions
Client safely receiving prescription

18. Support to Young
Carers carried on
Volunteers helped deliver activity
packs to Young Carers so they could
join in at home

19. “It has been a pleasure to help over the last year. It has given me satisfaction,
pleasure and a real sense of actually doing something worthwhile.”
“You do an amazing job and I feel very privileged that I have been able to support
my community in this way.”
“It’s been a pleasure volunteering for One Community. Keep up the good work. You
helped me stay sane during lockdown.”

20. June VE Day
Activities
Together with other support agencies
One Community supplied party goodies
to local Care Homes

21. Hedge End Park
HEP Driver Debbie with her community
award from Hedge End Parish Council

22. Re-opening of the
Pop up shop in
Swan Centre for
the second time
Everyone with face masks
and social distancing until
full lockdown

23. Some services
carried on in new
venues
Day Centre clients having fun in our
new venue at Pavilion on the Park
until lockdown when we went to
supporting clients in their own
homes

24. Day Centre fun
A day centre client enjoying the
Royal Family quiz at home

25. Pumpkin time
Members enjoying Halloween and being back at the
new day centre and wearing the PPE during Covid

26. Lifeline
Installations just carried on

27. “Steve arrived on time and in full PPE. I cannot get over how helpful and lovely he
was explaining how it works. I cannot tell you how happy I am with your service
and cannot believe he is a volunteer, what a special person he is. Thank you for
this wonderful service.”
Lifeline client

28. Shopmobility
Stayed open as long as it could

29. “I call Deirdre Mary Poppins.”
Shopmobility client

30. Christmas 2020
Collecting lovely gifts for our Young
Carers from Sainsbury’s, just one of our
many supporters

31. Our Community
Christmas Tree
display still
happened
At the museum and on line we
had a virtual display, just two
of the imaginative entries:
Dentaid and Street Pastors

32. Pancake day
Young Carers learnt new skills
via zoom

33. Direct Covid Support
We were asked to establish a testing
centre in Fareham

34. “During my conversation with other councils who are pulling together their test
centres, I am encouraged that we don’t have any staffing issues as many others do
with staffing their sites. The director of Public Health’s office at Hampshire County
council has been reassured throughout by the fact we are working with One
Community, who have taken the load off by doing all volunteer recruitment,
references and code of conduct. They have also compiled all the rotas and support the
volunteers on site, this has helped massively in getting the Fareham project approved.”
Head of Environmental Health Fareham and Gosport, re Fareham Rapid Flow Test
Centre

35. Vaccine Clinic
Volunteers marshalling at one
of the 4 Vaccine clinics
supported

36. “Can I say a big thank you to you and your team on how you just leapt into helping
so many people in this Covid crisis, seamlessly and with a warmth that meant so
much to those you have helped.”
Nick Tustian, CEO EBC
“Please can you pass on an amazing thank you to all the volunteers we had with us
at the clinic at Blackthorn on Saturday. They were all brilliant and were certainly
needed as part of the team. They played a very important role and were kept busy
for the whole period.”
Blackthorn Surgery

37. Fareham Lottery started in March 2021
Over 65 local groups are now benefitting

38. Fareham Information Centre
Re-opened in July 2020. Our
craft volunteers made
hundreds of masks for
customers for a minimum
donation of £1. Loads went
out the door.

39. “One Community, one phone call, job done!”

40. Registered Charity No: 1052978: Registered in England as a company Limited by guarantee No: 3132524

41. One Community
75 Leigh Road
Eastleigh
SO50 9DQ
Telephone 023 8090 2400 Email
info@1community.org.uk Website
www.1community.org.uk
Twitter: One Community@1_Comm
Facebook :One Community@OneCommunityHants
https://www.linkedin.com/company/1community
Registered Charity Number 1052978
Registered in England as a company limited by guarantee
Registered Number 3132524