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EDAYS INTERNATIONAL E-COMMERCE CONFERENCE
M O S C O W , J U N E 4 - 5 , 2 0 1 5
OZON.ru introduced first apps
and mobile site in 2010. It was
clear that changes are coming,
but it was not a mainstream
yet.
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 2
Студия Артемия Лебедева
Ozon Mobile
Many things have changed
since then. Today every fourth
visit to Ozon.ru is mobile. And
we see that it will be every
second visit soon.
(but we don’t know exactly
when)
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 3
Ozon.ru traffic in May
77.2
14.3
8.5
Computer
Phone
Tablet
Ozon Mobile
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 4
In digital business
the revolution
happened earlier.
LitRes’ Mobile
overtook Desktop
in May 2014.
Ozon Mobile
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 5
iOS Android Ozon.ru
And we are ready
Ozon Mobile
TOP-4 actions in app
1. SEARCH
2. Browsing catalogue
3. Checking the cart
4. Tracking the order
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 6
Ozon Mobile
Conversion pedestal
Tablets - higher than smartphones, but the last brings
more traffic.
iOS - higher than Android, but the last brings more traffic.
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 7
1
2
3
4
iPad Android
Tablet
Android
iPhone
Ozon Mobile
More than 40% pay online
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 8
41.8
58.2
Prepayment
Cash on
delivery
Payments, May
Ozon Mobile
Behavior pattern
Popularity of app grows on
weekends and night time
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 9
Ozon Mobile
Mobile App user is a little
bit younger than average
Ozon.ru user
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 10
10.9
33.4
44.6
8.7
2.4
13-17
18-24
25-34
35-54
55+
45.4
54.6
Male
Female
Ozon Mobile
Ozon Mobile
In 2015 we see
serious sales growth.
People buy more with
app!
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 11
NS (RUB)
Apps:
5 500 000 Installs
25 000 visits daily
25% of cart additions are later
purchased on the website
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 12
Ozon Mobile
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 13
E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 14
Thank you!

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Mikhail Osin "Ozon mobile"

  • 1. EDAYS INTERNATIONAL E-COMMERCE CONFERENCE M O S C O W , J U N E 4 - 5 , 2 0 1 5
  • 2. OZON.ru introduced first apps and mobile site in 2010. It was clear that changes are coming, but it was not a mainstream yet. E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 2 Студия Артемия Лебедева Ozon Mobile
  • 3. Many things have changed since then. Today every fourth visit to Ozon.ru is mobile. And we see that it will be every second visit soon. (but we don’t know exactly when) E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 3 Ozon.ru traffic in May 77.2 14.3 8.5 Computer Phone Tablet Ozon Mobile
  • 4. E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 4 In digital business the revolution happened earlier. LitRes’ Mobile overtook Desktop in May 2014. Ozon Mobile
  • 5. E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 5 iOS Android Ozon.ru And we are ready Ozon Mobile
  • 6. TOP-4 actions in app 1. SEARCH 2. Browsing catalogue 3. Checking the cart 4. Tracking the order E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 6 Ozon Mobile
  • 7. Conversion pedestal Tablets - higher than smartphones, but the last brings more traffic. iOS - higher than Android, but the last brings more traffic. E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 7 1 2 3 4 iPad Android Tablet Android iPhone Ozon Mobile
  • 8. More than 40% pay online E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 8 41.8 58.2 Prepayment Cash on delivery Payments, May Ozon Mobile
  • 9. Behavior pattern Popularity of app grows on weekends and night time E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 9 Ozon Mobile
  • 10. Mobile App user is a little bit younger than average Ozon.ru user E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 10 10.9 33.4 44.6 8.7 2.4 13-17 18-24 25-34 35-54 55+ 45.4 54.6 Male Female Ozon Mobile
  • 11. Ozon Mobile In 2015 we see serious sales growth. People buy more with app! E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 11 NS (RUB)
  • 12. Apps: 5 500 000 Installs 25 000 visits daily 25% of cart additions are later purchased on the website E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 12 Ozon Mobile
  • 13. E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 13
  • 14. E D A Y S I N T E R N A T I O N A L E - C O M M E R C E C O N F E R E N C E – M O S C O W , J U N E 4 - 5 , 2 0 1 5 14 Thank you!