The document outlines the roles and responsibilities of the Information Management team at OS & JD Communications. It lists the manager as responsible for managing IT tools, creating websites and newsletters, and optimizing processes. Team leaders are tasked with creating booklets, building regional investor relations, managing partnerships and resources, and corporate communication. Members collect impact reports, support partnerships, generate content and promotional materials, and develop booklet concepts. Key metrics include the number of client engagements and newsletters read.