Gustavo Ortiz has over 20 years of experience in education and public administration. He holds a Master's in Public Administration and a Bachelor's in Communications, and has worked in various roles at Riverside City College including Educational Advisor, Outreach Specialist, and Receptionist. In his current role, he develops recruitment strategies, manages priority registration, and creates engagement opportunities for over 1,000 students. He also participates in shared governance committees and works to develop community partnerships and transfer agreements. Ortiz has a proven track record of inspiring and advising students from diverse backgrounds.

1. GUSTAVO ANTONIO ORTIZ
P.O. Box 381
Riverside, CA 92502
(951) 536-5552 / riversideortiz@gmail.com
EDUCATION: Masters of Public Administration June 2013
California Baptist University
Bachelor of Arts in Communications with a focus in Public Relations
California State University, Fullerton May 2008
Associate of Arts in Humanities
Riverside City College June 2001
Community College Leadership Academy
Riverside Community College District HR May 2012
WORK EXPERIENCE
Educational AdvisorLanguage Humanities & Social Sciences / Pathways 2016 - Present
Riverside City College
 Partner and develop recruitment strategies for college Pathways Completion Counts Contract Guarantee
program for over one thousand students
 Responsible for assignment of priority registration for program participants
 Create Engagement Center for Language, Humanities & Social Sciences division.
 Schedule and manage Engagement center calendar for Instructional Support sessions(SI),faculty office
hours,counseling office hours and variety of engagement opportunities for faculty and students.
 Participate in shared governance as Co-Chair of Student Access committee, Co-chair of college readiness
committee and workgroup, voting member of Honors advisory council.
 Meet with and tour UCLA honors advisory representative on securing transfer agreements.
 Responsible for processing English Readiness (ERWC) and Math MOU scores from K-12 districts for
accelerated and multiple measures for placement into college level math and English.
 Train and support new Outreach staff during transition and restructuring of college student services.
 Collect, organize and maintain data for contract/priority registration co-horts.
 Perform motivational and informational presentations for Guidance introduction to college classes
 Work collaboratively with counseling department to follow up with underperforming students on academic
probation.
 Design and produce marketing materials and promotion strategies for Engagement Center
 Supervise two student employees daily.
 Support, partner and promote college Welcome Days, Routes to College & centennial commencement.
 Design and implement intervention and retention strategies for LHSS cohort underperforming students.
 Partner with counseling department transfer center in the implementation of transfer fairs and transfer
engagement opportunities.
 Partner and develop strategies for community engagement plan as co-chair of Student Access Success
council
 Produce unit plan review for LHSS / Pathways engagement center.
Educational Advisor /Outreach 2012 to 2016
Riverside City College
 Partner and develop relationships with California Department of Corrections & Rehabilitation for outreach
and enrollment services program development.
 Partner and develop relationships with community charter schools and Riverside County Office of
Education for outreach and enrollment services program development

2.  Develop relationships with other student services departments to create college policy and facilitate
implementation of core student matriculation standards
 Continuously promoted Riverside City College CTE programs and projects through the dissemination of
outreach materials, in both printed and electronic formats and presentations
 Take lead in the development and planning that promote special activities and projects for institutional
development and student success forfirst year programs such as CAP and EOPS, Completion Counts etc.
 Develop, manage & sustain department master calendar that manages over 160 events a year
 Facilitate enrollment for cohort groups and general population
 Initiated and organized meetings, special events,and training workshops for assigned grant projects
 Trouble shoot, resolve and/orexplain tech adjustments that affect enrollment and counseling.
 Identify and resolve operational adjustments that involve assessment,orientation and counseling
requirements that follow California student success initiative directives.
 Create semester educational plans for 1st year college students
 Advise students on 1st semester education plans and experience
 Assist Spanish speaking community with enrollment and partnerships
 Inspire, retain and improve student life through workshops and contact as mentor with currently attending
students and potentialnew students in community programs such as Juvenile Hall, Foster Youth
Emancipation and other community program/partnerships.
 Ensure department staffing to be knowledgeable and available for seasonalactivities to assist with
enrollment, pathways initiative and community partnerships such as Completion Counts.
 Participate in community communication campaigns and community leadership committees.
 Field all district Spanish speaking phone calls
 Participate in college shared governance and coordinate activities for student access &leadership council,
diversity committee and veterans committee.
 Participate in strategic planning committee and unit plan review.
 Responsible for creation and editing of department unit plan review.
 Capture and collate new student data to identify new student program eligibilities .
 Package new student data into an engagement process in order to fill program participate in accordance
with student successinitiative.
 Advise currently attending students on educational/careerpathways and university transfer.
 Proctor ACCUPLACER assessment exams and advise students on enrollment and test results.
 Serve as Completion Counts club advisor and student activities advisor/guest speaker.
 Voted best speaker at Community College Leadership Conference.
 Co-manage college welcome center and triage students fordirection within institution.
 Tracked progress of cohorts progression through remedial and college level courses
 Improved retention by intervention with the use of faculty progress report data.
 Participated on committee that devised course patterns for cohort students
 Voting member of college Diversity Committee, Student Success & Support Committee and Veterans
Committee responsible for creating activities and influencing college culture and conversation in regards to
student equity and diversity.
Outreach Specialist 2002 to 2015
Riverside City College
 Continuously promoted Riverside City College CTE programs and projects through the dissemination of
outreach materials, in both printed and electronic formats and presentations
 Manage day to day activities concerning enrollment & academic advising in campus Welcome Center.
 Schedule and coordinate college events,tours and community presentations in both Spanish and English
 Supervise train and support student ambassadors to include outreach and welcome center staff.
 Serve as liaison to non-profit organizations and foundations producing media alerts & press releases
 Performed informational presentations forJapanese,Korean and Chinese Diplomats/Educators
 Connected college administrators and community / state officials in order to facilitate discussion in the
procurement of grant funding opportunities
 Advise community college and high school students on academic & career planning to include transfer
 Act as a mentor, communicator and motivator to at-risk youth through college outreach programs
 Create and sustain the existence of AB540 club and serve as co-adviser for multiple student clubs
 Recognized for the successfulperformances of over 600 motivational presentations for youth & parents
 Manage and improve efficiency of department calendar
 Coordinated Passport to College program presentations that increased college going rate in the community

3.  Revised and rewrote project proposal and received funding for student clubs and outreach
 Developed mission statements and department objectives
 Provide help desk/online support to users of organization website
 Used results from coordinated focus groups that have resulted in implementation of online improvements
 Field all district Spanish speaking phone calls
 Selected to represent college and classified staff on Chancellor Search Committee, Institutional
Effectiveness Council, Veterans Committee, Council for Youth Development with the WIB
 Former Board Member of Smooth Transition, Inc. – 501 © 3which serves youth in at-risk communities
SUMMARY HISTORY
Co-chair of Student Access & Success Leadership Council Present
Co-Chair for College Readiness Workgroup Committee Present
Honors Advisory council voting member Present
Multiple measures & Community Engagement planning workgroups Present
Newport Beach Film Festival German Spotlight Coordinator 2006 to 2008
Weekend/Evening College Receptionist 2000 to 2002
Student ActivitiesWorker/ASRCC President/Student Trustee 1998 to 2000
Operations Clerk/Receptionist 1994 to 1995
U.S Army NCO / Postal Operations Supervisor 1991 to 1994
SKILLS
Type 73 wpm
Languages: Fluent in reading and speaking Spanish
AWARDS
ASRCC Public Relations Tiger Award
U.S. Army Achievement Medal
United Nations Achievement Medal
ASRCC Les Richter Scholarship & ASRCC Scholarship
RCC Football Scout Player of the Week (3 times)
Keynote Commencement Speaker Alvord HS May 2013
UCR PODER Conference Keynote November 2014