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Centre for Educational Development
                                                            Centre for Educational Development
                                                                                ORHEP Project
                                                                                ORHEP Project




Classroom
Management
Dr Sean Walton
Centre for Educational
Development
                                                                                                   www.orhep.brad.ac.uk



    This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
1   http://creativecommons.org/licenses/by-sa/3.0/                                                     www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                ORHEP Project


Learning outcomes
• After this session you will be able to:
• Define what makes a good interactive group
  session.
• Recognise the features of interactive
  sessions that make them pedagogically
  valuable.
• Design interactive sessions for large groups
  using a variety of established techniques.
                                        www.orhep.brad.ac.uk
• Use effective practice to minimise disruptive
  behaviour in large group settings.
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2   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                ORHEP Project


Behaviour Management
• What kind of disruptive behaviour have
  you encountered in your teaching
  sessions?
• What do you think is the cause of this
  behaviour?
• What methods have you used to deal with
  this behaviour?                  www.orhep.brad.ac.uk
• Did those methods work? Why/why not?
    This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
3   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                ORHEP Project

Why use interactive methods in
your teaching?
• Have you used interactive methods with your
  teaching before? If so, which ones?
• Which interactive methods have worked well for
  you before with large groups? Or, what kind of
  interactive methods do you think will work well?
• What difficulties might arise in trying to use
  interactive methods with large groups?
• Why should we seek to introduce interactivity into
                                             www.orhep.brad.ac.uk
  our teaching?

    This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
4   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                ORHEP Project

Benefits of interactive large group
teaching
• Learners experience greater motivation to
  learn.
• Greater occurrence of achieving learning
  outcomes.
• Encourages „deep‟ learning.
• Helps reduce disruptive behavior.
                                    www.orhep.brad.ac.uk
• More enjoyable way to teach.
    This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
5   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                ORHEP Project


Interactive sessions: some context
•   Five factors for effective learning:
•   Learning by doing (practice, trail and error).
•   Feedback on progress and understanding.
•   Time to digest the content of the learning.
•   Wanting to learn (intrinsic motivation).
•   Needing to learn (extrinsic motivation).
                                         www.orhep.brad.ac.uk
                                     (Race, 2005)

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6   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                ORHEP Project


Further context: emerging findings
• Two further conditions for effective
  learning:
     – The chance to teach others.
     – The chance to assess yourself and others.



                                                                                                   www.orhep.brad.ac.uk



    This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
7   http://creativecommons.org/licenses/by-sa/3.0/                                                     www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                ORHEP Project

Extrinsic motivation (Needing to
Learn)
• Probably the easier of the two forms of motivation to
  develop.
• Seeing the point of learning.
• Seeing the reward that will follow such learning.
• Reason why the topic is being studied.
• How does the topic fit into the module/course.
• How will the topic be useful in your students‟ future
  studies/career?                               www.orhep.brad.ac.uk
• Knowing how the topic of a session links to the
  assessment.
    This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
8   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                ORHEP Project

Intrinsic Motivation (Wanting to
Learn)
“However resourceful, dynamic, imaginative or just
simply great you are in the classroom or lecture
theatre, you are not the sole or perhaps even the most
important influence on the learning and motivation of
learners”
                                          (Mortiboys, 2010)
“The elements which enable deep learning must be built
into the design of the course. If they are not, individual
teachers, however creative they may be, will always be
struggling to overcome the structural limitations of the
                                                 www.orhep.brad.ac.uk
course”
                                             (Toohey, 1999)
    This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
9   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                 ORHEP Project

Factors to consider to encourage
intrinsic motivation
• The quality of material in the curriculum:
   – Focus on depth rather than breadth.
• The quality and frequency of feedback available to learners:
   – How is the learner assisted by feedback and how does it
     encourage them to act on it?
• Assessment tasks:
   – Try to design tasks that emphasise understanding over recall.
• Choice:
   – Bear in mind methods of learning, the content, and the nature of
                                                        www.orhep.brad.ac.uk
     assessment. (Mortiboys, 2010)


     This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
10   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                 ORHEP Project

Links between intrinsic and
extrinsic motivation
“Extrinsic factors must be increased first, something that is likely
  to go against the common sense beliefs of most teachers
  whose strategy is usually to attempt to motivate unmotivated
  students by making the subject more interesting for them.”
                                                       (Elton, 1996)
So, “Any intrinsic motivation that learners have to study will be
  affected by the presence or absence of clarity about the
  assessment requirements”
                                                (Mortiboys, 2010).
• What are the assessment criteria?
                                                      www.orhep.brad.ac.uk
• What do these criteria mean?
• How will the criteria be applied?

     This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
11   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                 ORHEP Project


Deep learning
• Intrinsic motivation is relatively easy to spot, but
  difficult to develop. Intrinsic motivation is often
  associated with a „deep‟ learning approach.
• Relating ideas to previous knowledge and
  experience.
• Looking for patterns and underlying principles.
• Checking evidence and relating it to conclusions.
• Examining logic and argument cautiously and
  critically.                                 www.orhep.brad.ac.uk
• Becoming actively interested in the course
  content. (Marton, 1997)
     This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
12   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                 ORHEP Project

Surface learning (little intrinsic
motivation)
• Studying without reflecting on either purpose
  or strategy.
• Treating the course as unrelated bits of
  knowledge.
• Memorising facts and procedures routinely.
• Finding difficulty in making sense of new
  ideas presented.
• Feeling undue pressure and worry about
                                       www.orhep.brad.ac.uk
  work. (Marton, 1997).
     This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
13   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                 ORHEP Project


Contact with students
• Make the topic relevant to the rest of the
  subject: how does it all fit together?
• Be interactive: use
  questions, discussion, debate etc.
• Draw on students‟ prior experience.
• Confront and eradicate students‟
  misconceptions.
                                         www.orhep.brad.ac.uk
• Allow students to make mistakes and learn
  from them. (Biggs and Tang, 2007)
     This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
14   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                  ORHEP Project

Techniques for introducing
interactivity into sessions
• Buzz groups.
• Problem-centred and syndicate
  groups.
• Reading.
• Quiet time.
• Drama.                                                                                             www.orhep.brad.ac.uk
                                         (Gibbs, Habeshaw & Habeshaw).
Images from Microsoft ClipArt library.

      This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
15    http://creativecommons.org/licenses/by-sa/3.0/                                                     www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                 ORHEP Project

Encouraging engagement with
interactive tasks
• Ensure that the task is clear: Keep it simple. Explain the task.
  Don‟t set vague or ambiguous group tasks.
• Ensure the task is achievable. What level of understanding
  are the group at? How much time is available?
• Demand a clear outcome: Come up with a definition… Write
  your answers down… List three things relevant to etc.
• Set a fixed time.
• Think about the correct size of groups for the set task. In
  larger groups it is less likely that agreement will be reached or
                                                       www.orhep.brad.ac.uk
  that everyone will get a chance to speak. (Mortiboys, 2010)


     This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
16   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                 ORHEP Project

Effective inclusive practice in
engaging all students
• Think about curriculum/session processes and
  structure as well as content.
• Don‟t over pack your syllabus.
• Reflect the diversity of your group in your materials.
• Check the physical environment.
• Do you know if any of your learners has special
  requirements?
• How might the backgrounds of your students affect
  how they learn and how might this affect activities and
                                               www.orhep.brad.ac.uk
  planning?

     This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
17   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                 ORHEP Project

Basic principles of behaviour
management
• Be definite.                                                        •     Be positive.
• Be aware.                                                           •     Be interested.
• Be calm and                                                         •     Be flexible.
  consistent.                                                         •     Be persistent.
• Give them structure.                                                •     Engage them.
                                                                                    (Cowley, 2010)
                                                                                                    www.orhep.brad.ac.uk



     This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
18   http://creativecommons.org/licenses/by-sa/3.0/                                                     www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                 ORHEP Project


Further Principles
• Acknowledge the behaviour, don‟t ignore it.
• Speculate on what lies behind it: why is it
  happening?
• Don‟t exclude them.
• Attempt to turn the negative behaviour into
  positive.
• Remind the learners of any required or agreed
  rules of behaviour.
• Don‟t take it personally.               www.orhep.brad.ac.uk
• Look for a resolution that keeps everyone on track.

     This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
19   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                 ORHEP Project


Suggested further reading
• Cowley, S. (2010) Getting the Buggers to Behave. Continuum
  Publishing. London.
• Mortiboys, A. (2010) How to be an Effective Teacher in Gibbs,
  G. Habeshaw, S. and Habeshaw, T. (1988) 53 Interesting
  Things to do in Your Lectures. Cromwell Press Ltd.
  Trowbridge.
• Gibbs, G. Habeshaw, S. and Habeshaw, T. (1988) 53
  Interesting Things to do in Your Seminars and Tutorials.
  Cromwell Press Ltd. Trowbridge.
• Mortiboys, A. (2010) How to be an Effective Teacher in Higher
  Education. Open University Press. Maidenhead.
• Ramsden, P. (2003) Learning to Teach in Higher www.orhep.brad.ac.uk
                                                  Education.
  RoutledgeFalmer. London and New York.

     This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
20   http://creativecommons.org/licenses/by-sa/3.0/                                                 www.orhep.brad.ac.uk
Centre for Educational Development
                                                                                 ORHEP Project

Any questions or further
comments?




                                                                                                    www.orhep.brad.ac.uk



     This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License -
21   http://creativecommons.org/licenses/by-sa/3.0/                                                     www.orhep.brad.ac.uk

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Classroom Management - ORHEP

  • 1. Centre for Educational Development Centre for Educational Development ORHEP Project ORHEP Project Classroom Management Dr Sean Walton Centre for Educational Development www.orhep.brad.ac.uk This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 1 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 2. Centre for Educational Development ORHEP Project Learning outcomes • After this session you will be able to: • Define what makes a good interactive group session. • Recognise the features of interactive sessions that make them pedagogically valuable. • Design interactive sessions for large groups using a variety of established techniques. www.orhep.brad.ac.uk • Use effective practice to minimise disruptive behaviour in large group settings. This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 2 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 3. Centre for Educational Development ORHEP Project Behaviour Management • What kind of disruptive behaviour have you encountered in your teaching sessions? • What do you think is the cause of this behaviour? • What methods have you used to deal with this behaviour? www.orhep.brad.ac.uk • Did those methods work? Why/why not? This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 3 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 4. Centre for Educational Development ORHEP Project Why use interactive methods in your teaching? • Have you used interactive methods with your teaching before? If so, which ones? • Which interactive methods have worked well for you before with large groups? Or, what kind of interactive methods do you think will work well? • What difficulties might arise in trying to use interactive methods with large groups? • Why should we seek to introduce interactivity into www.orhep.brad.ac.uk our teaching? This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 4 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 5. Centre for Educational Development ORHEP Project Benefits of interactive large group teaching • Learners experience greater motivation to learn. • Greater occurrence of achieving learning outcomes. • Encourages „deep‟ learning. • Helps reduce disruptive behavior. www.orhep.brad.ac.uk • More enjoyable way to teach. This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 5 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 6. Centre for Educational Development ORHEP Project Interactive sessions: some context • Five factors for effective learning: • Learning by doing (practice, trail and error). • Feedback on progress and understanding. • Time to digest the content of the learning. • Wanting to learn (intrinsic motivation). • Needing to learn (extrinsic motivation). www.orhep.brad.ac.uk (Race, 2005) This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 6 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 7. Centre for Educational Development ORHEP Project Further context: emerging findings • Two further conditions for effective learning: – The chance to teach others. – The chance to assess yourself and others. www.orhep.brad.ac.uk This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 7 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 8. Centre for Educational Development ORHEP Project Extrinsic motivation (Needing to Learn) • Probably the easier of the two forms of motivation to develop. • Seeing the point of learning. • Seeing the reward that will follow such learning. • Reason why the topic is being studied. • How does the topic fit into the module/course. • How will the topic be useful in your students‟ future studies/career? www.orhep.brad.ac.uk • Knowing how the topic of a session links to the assessment. This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 8 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 9. Centre for Educational Development ORHEP Project Intrinsic Motivation (Wanting to Learn) “However resourceful, dynamic, imaginative or just simply great you are in the classroom or lecture theatre, you are not the sole or perhaps even the most important influence on the learning and motivation of learners” (Mortiboys, 2010) “The elements which enable deep learning must be built into the design of the course. If they are not, individual teachers, however creative they may be, will always be struggling to overcome the structural limitations of the www.orhep.brad.ac.uk course” (Toohey, 1999) This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 9 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 10. Centre for Educational Development ORHEP Project Factors to consider to encourage intrinsic motivation • The quality of material in the curriculum: – Focus on depth rather than breadth. • The quality and frequency of feedback available to learners: – How is the learner assisted by feedback and how does it encourage them to act on it? • Assessment tasks: – Try to design tasks that emphasise understanding over recall. • Choice: – Bear in mind methods of learning, the content, and the nature of www.orhep.brad.ac.uk assessment. (Mortiboys, 2010) This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 10 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 11. Centre for Educational Development ORHEP Project Links between intrinsic and extrinsic motivation “Extrinsic factors must be increased first, something that is likely to go against the common sense beliefs of most teachers whose strategy is usually to attempt to motivate unmotivated students by making the subject more interesting for them.” (Elton, 1996) So, “Any intrinsic motivation that learners have to study will be affected by the presence or absence of clarity about the assessment requirements” (Mortiboys, 2010). • What are the assessment criteria? www.orhep.brad.ac.uk • What do these criteria mean? • How will the criteria be applied? This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 11 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 12. Centre for Educational Development ORHEP Project Deep learning • Intrinsic motivation is relatively easy to spot, but difficult to develop. Intrinsic motivation is often associated with a „deep‟ learning approach. • Relating ideas to previous knowledge and experience. • Looking for patterns and underlying principles. • Checking evidence and relating it to conclusions. • Examining logic and argument cautiously and critically. www.orhep.brad.ac.uk • Becoming actively interested in the course content. (Marton, 1997) This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 12 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 13. Centre for Educational Development ORHEP Project Surface learning (little intrinsic motivation) • Studying without reflecting on either purpose or strategy. • Treating the course as unrelated bits of knowledge. • Memorising facts and procedures routinely. • Finding difficulty in making sense of new ideas presented. • Feeling undue pressure and worry about www.orhep.brad.ac.uk work. (Marton, 1997). This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 13 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 14. Centre for Educational Development ORHEP Project Contact with students • Make the topic relevant to the rest of the subject: how does it all fit together? • Be interactive: use questions, discussion, debate etc. • Draw on students‟ prior experience. • Confront and eradicate students‟ misconceptions. www.orhep.brad.ac.uk • Allow students to make mistakes and learn from them. (Biggs and Tang, 2007) This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 14 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 15. Centre for Educational Development ORHEP Project Techniques for introducing interactivity into sessions • Buzz groups. • Problem-centred and syndicate groups. • Reading. • Quiet time. • Drama. www.orhep.brad.ac.uk (Gibbs, Habeshaw & Habeshaw). Images from Microsoft ClipArt library. This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 15 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 16. Centre for Educational Development ORHEP Project Encouraging engagement with interactive tasks • Ensure that the task is clear: Keep it simple. Explain the task. Don‟t set vague or ambiguous group tasks. • Ensure the task is achievable. What level of understanding are the group at? How much time is available? • Demand a clear outcome: Come up with a definition… Write your answers down… List three things relevant to etc. • Set a fixed time. • Think about the correct size of groups for the set task. In larger groups it is less likely that agreement will be reached or www.orhep.brad.ac.uk that everyone will get a chance to speak. (Mortiboys, 2010) This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 16 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 17. Centre for Educational Development ORHEP Project Effective inclusive practice in engaging all students • Think about curriculum/session processes and structure as well as content. • Don‟t over pack your syllabus. • Reflect the diversity of your group in your materials. • Check the physical environment. • Do you know if any of your learners has special requirements? • How might the backgrounds of your students affect how they learn and how might this affect activities and www.orhep.brad.ac.uk planning? This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 17 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 18. Centre for Educational Development ORHEP Project Basic principles of behaviour management • Be definite. • Be positive. • Be aware. • Be interested. • Be calm and • Be flexible. consistent. • Be persistent. • Give them structure. • Engage them. (Cowley, 2010) www.orhep.brad.ac.uk This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 18 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 19. Centre for Educational Development ORHEP Project Further Principles • Acknowledge the behaviour, don‟t ignore it. • Speculate on what lies behind it: why is it happening? • Don‟t exclude them. • Attempt to turn the negative behaviour into positive. • Remind the learners of any required or agreed rules of behaviour. • Don‟t take it personally. www.orhep.brad.ac.uk • Look for a resolution that keeps everyone on track. This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 19 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 20. Centre for Educational Development ORHEP Project Suggested further reading • Cowley, S. (2010) Getting the Buggers to Behave. Continuum Publishing. London. • Mortiboys, A. (2010) How to be an Effective Teacher in Gibbs, G. Habeshaw, S. and Habeshaw, T. (1988) 53 Interesting Things to do in Your Lectures. Cromwell Press Ltd. Trowbridge. • Gibbs, G. Habeshaw, S. and Habeshaw, T. (1988) 53 Interesting Things to do in Your Seminars and Tutorials. Cromwell Press Ltd. Trowbridge. • Mortiboys, A. (2010) How to be an Effective Teacher in Higher Education. Open University Press. Maidenhead. • Ramsden, P. (2003) Learning to Teach in Higher www.orhep.brad.ac.uk Education. RoutledgeFalmer. London and New York. This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 20 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk
  • 21. Centre for Educational Development ORHEP Project Any questions or further comments? www.orhep.brad.ac.uk This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License - 21 http://creativecommons.org/licenses/by-sa/3.0/ www.orhep.brad.ac.uk