The document discusses organizational alignment and future plans. It proposes dividing services into four quadrants: Alumni and Student Services, College and Department Support, Internal Support, and Systems and Data. Each quadrant would be responsible for specific functions to better align services with goals, adjust to changing needs, reduce redundancy, and provide stronger personalized support and advancement opportunities. Implementing the changes would take 6-12 months to redefine roles and skills. Office remodeling would begin immediately to estimate resource needs.