OIPA

1. <Insert Picture Here>
Introducing Oracle Insurance
Chuck Johnston
Vice President Strategy and Alliances
Insurance Global Business Unit

2. The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remains at the sole discretion of Oracle.

4. Oracle Insurance
• Includes sales, service, administration, and financials
within core insurance processing
• Supports more than 2,000 insurance customers
today
• Delivers next-generation, open, and standards-based
software
• Enables business transformation
• Supported by $2 billion R&D budget
• Boasts deep insurance domain expertise
20 of the top 20
Fortune 500
insurers
use Oracle
applications
Oracle Insurance provides a complete, modern
insurance software solution, from technical
and business infrastructure to core insurance
processing.

5. Why Insurance?
Leading Business Trends
• Need for new product speed to market
• Achieve compliance with regulatory requirements
• Improve customer communications
• Optimize and innovate distribution management
• System consolidation / legacy migrations
• Acquisition opportunities

6. <Insert Picture Here>
Oracle Insurance –
Product Vision & Strategy

7. Oracle Insurance Vision and Strategy
Vision Strategy

8. Oracle Insurance Solution Footprint
Integration & Collaboration: Insurance Application Integration and Architecture, Business Process Bus
Technology Foundation: Database, Fusion, BPEL, Security, etc
Insurance
CRM
New
Business
&
Underwriting
Desktop
Insurance
Rating &
Illustration
Policy
Admin
Insurance
Billing
Insurance
Claims
ERP
Customer Communication Management: Applications, Industry Forms, Policy Issuance, Client
Communications, & Claims Correspondence
Platform Solutions: MDM | Insurance BI Applications | Compliance | Enterprise Risk & Performance
Management
Oracle
Services:
Insurance
Professional
Service
Team,
Education,
24
x
7
Support
Oracle Insurance Applications
Insurance Data Exchange: Data Exchange between Carriers,
Distributors, & Service Providers
General Agency: BGA Office
Automation

9. Oracle Insurance Policy Administration
• Product Suite:
• PAS v9.0
• IllustrationServer v2.0
• NBUW v2.0
• UVServer v2.0
• Rule Palette v1.+
• Architectural Considerations:
• Leverage system constructs
• Multi-language, Multi-currency
• Multi-tenant, regional capabilities
• Multiple technology stacks
• - Server based
• - Web 2.0 technologies
• - Standards based
Policy Administration

10. Oracle Insurance Rating & Underwriting
Easy-to-use, Web-based rating, rules and underwriting system
that allows business users to perform elaborate and complex
rating and underwriting logic with unmatched accuracy
Key Features
• Rules-based and designed for business users
•Business analyst can create, deploy and manage complex rates,
which improve speed-to-market
•Cut IT delays and free IT resources
• Web-based, built on SOA
•Flexible to integrate with legacy policy admin systems
•3rd party call outs (MVR, Clue, etc)
• Support for a single rating engine
•Ensure rating accuracy by consolidating systems
•Reduce inefficiencies by maintaining and testing rates in multiple
systems
• Versioning
•Facilitate multiple product versions
•Reduce time in creating new products
Differentiators
Flexibility to support for all
major operating systems,
databases and platforms
Line of business agnostic
Rules and rating engine all
in one
Open, standards-based
architecture allows easy
integration into existing
systems
Insurance
Rating &
UW

11. Oracle Documaker
Powerful publishing platform that automates enterprise-wide
design, production, and multi-channel distribution of a broad
array of customer-facing insurance documents
Key Features
• Robust design environment
•Allows tight integration between content, data and logic
•Fully-customizable forms
• Conversion tools
•Preserve legacy investments
• Web-based solution
•Users can select templates and generate ad-hoc documents
• Lightweight, cost-efficient, service-centric approach
•Ease of use at the business user’s level
• Pre-packaged, pre-built, pre-implemented forms libraries
•Speeds time to market
• Integrates within insurance enterprise infrastructure
•Promotes straight through processing (quote, rate, bind, issue)
Differentiators
Market leader, according to
Celent
Widest breadth of CCM
solutions in the industry
Most extensive insurance
run-time system and
components
Supports more platforms,
integration methods,
databases and print streams
than any other solution
Impact across the company –
CSR’s/End Users,
Underwriting, Marketing, IT, &
Production
Customer Communication Management

12. Oracle Insurance Data
Exchange
Electronic data hub for life and annuities that exchanges secure,
real-time data among carriers, agencies, and third parties,
enabling straight-through processing.
Key Features
• Centralized Internet Hub
•Eliminates disparate data feeds to and from multiple
vendors, partners and distributors
•Promotes straight-through processing
•Improves agent-carrier relationship and customer service
• Data aggregation and format translation
•Carrier, service provider, and agency data aggregated
regardless of format
•Speeds production time and ensures data accuracy
• Data accepted in multiple formats
•ACORD XMLife
•NAILBA
•Other
Differentiators
Largest, centralized data
exchange for life & annuities
Top 50 life underwriting companies
(carriers)
Millions of messages exchanged in
a year
Utilized by thousands of
independent life insurance
producers
Insurance Data Exchange

13. Oracle Insurance Compliance
Forms Tracker
Fully automates U.S. state filing preparation process, including research,
creation, assembly, submission and tracking.
Key Features
• Direct integration with SERFF
•Automates filing preparation process with two-way
communication
•Built-in PDF conversion for submission
• Centralized database of all filings
•Reduce redundant data entry
•Increased product integrity
• Maintains latest filing forms and regulations
•Increase efficiency with electronic access to forms
•Speed time to market with always-accurate forms
• Provides historical picture of filing preparation and status
•Accurately track all filings, preventing duplication or
omission
•Shows all DOI correspondence
Differentiators
Enables straight-through
processing by completely
automating U.S. state filing process
Only third-party software
integrated to SERFF
Supported by Oracle compliance
professionals to ensure latest filing
forms and regulations
Promotes self-service by allowing
other business units access
Platform Solutions: Compliance

14. Oracle Insurance Product Roadmap Highlights
12 Months 12-24 Months
Document Automation
• Improved usability
• Integration to Oracle ECM
Claims Management
• LOB enhancements
Insurance Data Exchange
• Support for additional lines
Insurance Compliance
• SERFF Changes
• Integration to Document
Automation
Insurance BI
• Uptake of Oracle BI platform
Life Policy Administration System
• Internationalization features
• Over 50 customer-driven
enhancements
• UI redesign / Web 2.0 capabilities
• Enhanced Rules Palette capabilities
New Business & Illustrations
• NB platform
• Financial advisor desktop
Insbridge Rating & UW
• User productivity improvements
• JBOSS platform support for SoftRater
• Pre-defined ISO Rates
New Releases for all Core Insurance Applications Integrated Solution Sets
• Deliver end-to-end insurance solutions, such
as:
• Distribution Management (CRM,
Rating/UW, DA, & New Business)
• Policy Lifecycle Management (PAS, DA,
Billing, Financials)
• Claims Management (Claims, DA,
Financials)
• “Insurance in a Box”
1
P&C Policy Administration Application
• Deliver Next-gen P&C Policy Administration solution
2
3 Expanded Insurance CRM/ERP Functionality
• Oracle Siebel 8.1.1Release, CRM OnDemand for Insurance
• Insurance-specific AR/AP/Cash Management modules
Global Solutions
• Internationalization features in core
insurance applications
1
2 Life Straight-through Processing
• Integrated NB/UW application & PAS with
Insurance Data Exchange service for:
• Application Submission, Case Status
• Service Ordering
Health Insurance Administration
• Deliver Next-Generation Claims
adjudication solutions for Health Insurance
3
4

15. Dealing with the Insurance Long Tail

16. Cost
Functionality
Today’s Dilemma
Business Value
Cost of Ownership
Point Solutions
“The percentage of enterprise IT budget
committed to application integration is on
average 40% — and may rise to as much as 70%
in certain situations”. Aberdeen
“It often takes up to three years for the
integrated software vendors to get to
functional parity with the point solution
vendors”. Aberdeen
Monolithic Application

17. Oracle’s Policy Lifecycle Solution
TCO
Business Value
Monolithic Application Point Solutions
Oracle Portfolio
New
Business
Policy
Admin.
Premium
Billing Financials
CRM

18. Oracle Insurance Application Architecture for
Policy Lifecycle Management
Leads
Opportunities
Prospects
Sales Process
Policy
Regulatory
Transactions
Bill Plan
Bill History
Collections
Financials
Taxation
Reserves
Illustrations
Rates / Quotes
Templates
Bundles
Illustrations
Policy
Administration
System
Premium Billing Financials
Insurance CRM
Rating
UW
Desktop
Oracle Enterprise Service Bus / BPM
UW Case Mgmt.
Assets, Reserves, Fees
Oracle Enterprise Service Bus / BPM
Product Def.
Product Updates
Adjustments
Billing / Rates AR / GL
Contact / Account
Opportunity
Customer
Master
3rd Party
& Legacy
Enterprise
Data
Warehouse
Document
Automation
IDX
Applications Integration Architecture

19. Announcing Oracle Application Integration
Architecture (AIA): Insurance Foundation Pack
• Unify application
portfolio
• Join Oracle and non-
Oracle applications on a
robust, open, standards-
based platform
• Minimize integration
costs and risk
• Speed time to value with
pre-built insurance
business objects and
services
• Adapt business
processes to changing
business needs
• Optimize business
operations using
documented insurance
business processes
Adaptable integration solution for orchestrating agile, user-centric
business processes across the insurance enterprise applications
EBO
EBO
Policy
Enterprise Business Objects
Application independent
representation of
common insurance
objects:
• Claims, Policy (planned)
• Additional EBOs to support
premium billing & insurance
distribution
Claim
Industry Reference Model
Documented conceptual
business process
models, including:
• Distribution: Channel
Management, Marketing, Sales,
Service
• Core Operations: New Business,
Policy/Member Service, Incentive
Compensation, Billing, Claims,
Reinsurance
Core Insurance
Distribution
Oracle Insurance – Industry Model (Life, Health, P&C)
Operations
Operations Support
Enterprise Management
Cash and
Treasury
Management
Financial
Control and
Reporting
Channel
Management
Human Capital
Management
Product
Development &
Management
Enterprise Planning and Performance Management
Procurement
Compensation
Management
Asset Lifecycle
Management
Legal
Reinsurance
Claims
Billing
Network
Management
(Healthcare only)
Care
Management
(Healthcare only)
New Business
Marketing Sales
Product
Policy/Member
Service
Incentive
Compensation
Service
Governance, Risk and Compliance

20. Oracle IRM for Insurance
• Covers all lines of
insurance: P&C, Life
& Health
• Completed L0 & L1
development of
Insurance IRM across
all core insurance
areas
• 25+ L1 BPM
diagrams completed
• Whitepaper
Document published
• L2 & L3 drill-downs in
progress for
Insurance P&C
Claims area
completed

21. Oracle Insurance Business Process Model

22. Insurance Foundation Pack – Claims
Focused Processes:
Verticalization of EBO & EBS to
support key Insurance business
processes:
• Claims
• Policy Lifecycle (Planned)
• Distribution (Planned)
Targeted EBOs:
• Claims - NEW
• Customer Party
• Disbursed Payment
• Invoice
• Payable Invoice
• Receive Payment
Industry Business Process Model
Customer Relations
EBOs/EBS
Core Insurance
Corporate
Admin
Insurance Foundation Pack
CRM
Claims
Financials

23. <Insert Picture Here>
Financial Services Strategy Update
Greg Midtbo – Industry VP – Global Financial Services Business Unit
October 23, 2008

24. The Financial Services and Insurance
Global Business Units
• Dedicated Business Unit launched
in June’07
• Headquartered in New York City
• 12,000+ Employees
• 8,500 Customers
• 2,100 Partners
• 300 Products Built on Standard
Technology Stack
• #1 Enterprise Software Supplier in
Financial Services

25. Oracle in Financial Services
25
© 2008 Oracle Corporation – Proprietary and Confidential
20 of the top 20 Global Banks
20 of the top 20 Insurance Companies
10 of the top 10 Securities Firms
5 of the top 5 Mutual Fund Companies
4 of the top 5 World Stock Exchanges

26. Oracle’s Strategy
Complete Open Integrated
© 2008 Oracle Corporation – Proprietary and Confidential
More Value
Less Complexity
Comprehensive
Industry Portfolio
Complete
More Choice
Less Risk
Standards-Based
Architecture
Open
More Flexibility
Less Cost
Designed to
Work Together
Integrated
26

27. Oracle’s Financial Services Strategy
Oracle’s Strategy and Vision is based on the view that the
only way to bring a wide range of domain specific software
capabilities to market is through:
• Developing and acquiring the most complete set of “best of
breed” functional capabilities available from any one single
vendor
• Pre-integrating these “best of breed” solutions through process
based integration to reduce complexity and cost for the customer
• Standardising and converging over time the “integrated best of
breed” solutions onto a common, open technology architecture
• Building an ecosystem of system integrators to complement our
own capabilities for platform lead implementations
© 2008 Oracle Corporation – Proprietary and Confidential
27
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2
3
4

28. Oracle’s Financial Services Strategy
Oracle’s Strategy and Vision is based on the view that the
only way to bring a wide range of domain specific software
capabilities to market is through:
• Developing and acquiring the most complete set of “best of
breed” functional capabilities available from any one single
vendor
• Pre-integrating these “best of breed” solutions through process
based integration to reduce complexity and cost for the customer
• Standardising and converging over time the “integrated best of
breed” solutions onto a common, open technology architecture
• Building an ecosystem of system integrators to complement our
own capabilities for platform lead implementations
© 2008 Oracle Corporation – Proprietary and Confidential
28
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2
3
4

29. Why Integrated Best of Breed?
© 2008 Oracle Corporation – Proprietary and Confidential
29
Legacy
Point Solutions
Efficiency
Flexibility
• Standalone Applications
• Focus on getting data in
• Significant cost and complexity of integration
ERP Suites
• System Consolidation
• Focus on efficiency, not flexibility or agility
• Trade off of functionality for ease of integration
Integrated Best of Breed
• Best of both worlds
• Grid Computing Architecture
• Service Oriented Architecture
• Enterprise Information
Architecture

30. Oracle’s Investments to Address Key
Priorities for Financial Services Industry
Risk
&
Fin.
Mgmt
8%
Customer
Insight
10%
Retail Delivery
17%
Product Development
17%
Back-Office/Ops
26%
Infrastructure
22%
Gartner Forecast: Banking, Worldwide, 2006-2009
Aug 2005
Percentage of software spend
Providing high performance
databases for timely transaction
execution
Unlocking the full value
of you organization’s
workforce
Comprehensive behavior
detection platform for AML ,
broker & trading compliance
Banking specific CRM capability
for the front office
Teller & Internet
banking applications
Complete banking product suite for retail, consumer,
corporate, investment and asset management
Empowering institutions to
manage content for compliance
Delivers the visibility you
need to improve
performance & achieve
goals
Governance, Risk and Compliance
platform to address challenges facing
a FSI
Comprehensive consumer lending
systems
Improving banking performance
via greater business insight
Treasury
Services

31. Oracle Footprint: Banking and Wealth

32. 1998 2007
2005
Financial Consolidations,
Budgeting & Planning
Basel II, Economic Capital,
Credit Risk, Operational Risk
Transactional Analytics,
Anti-Money Laundering,
Broker/Dealer Compliance
Multidimensional Profitability,
Funds Transfer Pricing,
Asset Liability Management,
Balance Sheet Planning
2006
Customer Analytics,
Business Intelligence
Activity-Based
Management, Funds
Transfer Pricing, Financial
Services Data Warehouse
Treasury
Services
Investment in Market Leading Analytics
Financial Services

33. Oracle FS Analytics
Vision
1. Merge Best-of-Breed capability across products
2. Create a single integrated platform
33
Financial Services Business Intelligence
Financial Services Analytics Framework
Financial Services Data Model
Treasury
Services

34. Market Leading Applications
BI Applications
EPM Workspace
OLTP & ODS
Systems
Data Warehouse
Data Mart
SAP, Oracle, Siebel,
PeopleSoft, Custom
Excel
XML
Business
Process
OLAP
Fusion Middleware
Business Intelligence Foundation
Enterprise
Performance
Management
Customer
Insight
Governance
Risk & Compliance
Enterprise Risk
Management

35. © 2007 Oracle Corporation – Proprietary and Confidential
Oracle – A complete Billing/AR solution:
 Rating Engine – Billing Calcs, Commissions
 Billing Engine- scalable, flexible
 Full Credit Collections Suite
 A/R
 Customer self service (web presentment)
 Currently Integration to:
 Financials AP/GL – ORCL and PSFT
productized
 CRM – in process to be productized
 Self-Service (OCS delivered)
 Currently in production integrated with
Oracle EBS, PSFT Financials, SAP, Siebel,
Lawson, and many other COTS packages
and custom systems
RM&B
Self Service
Revenue Management and Billing for Financial
Services (RMB)

36. • Business agility/flexibility
- Flexible business rules definition
- Combining rules to offer innovative products
- Reduces time-to-market for new products
• Customer loyalty/acquisition
- Offers complete relationship View
- Provides real-time information
• Rapid growth
- Enables horizontal and vertical scalability
- Eases post M&A integration
• Operational efficiency
- Lowers operational cost
- Increases automation and STP
• Service oriented architecture
- Encapsulates over 1000 services
- Delivers BPEL based process orchestration
- Eases interfacing/integration with external
systems
• Real-time, 24x7 capabilities
• No redundant processing
• Eliminates memo posting reconciliation
- Reduces manual exception processing
• Technology
- Enhances maintainability and lowers IT
costs with contemporary, industry-standard
technology
- Leverages platform and database
independent
The Value of FLEXCUBE®

37. Oracle Financial Services Solutions
Solution In House
Remote
Hosting
Application
Service
Provider
Business
Process
Outsourcing
FLEXCUBE Retail (Deposits
& Loans)   
FLEXCUBE Financial
Ledger
 
FLEXCUBE Universal
Banking
 
Treasury Services
 
Fraud Mitigation
(Oracle/Mantas)
 
Regulatory / Compliance
 
Oracle / PeopleSoft
Financials
  
Analytics
 
CRM
  
Technology Stack
Oracle Financial Services Solutions are can be offered in a wide array of
deployment options and configurations.

38. Client Traction
Market Segments
• International Bank operations in NA
• Commercial Deposits
• Treasury
• Commercial Lending
• Recent Clients
• American Express Bank
• Caisse Centrale Desjardins
• Citibank
• Federal Home Loans Bank – NY
• FINCA
• GE Money Bank
• International Monetary Fund
• North Carolina Dept. of State Treasurer
• Silicon Valley Bank

39. Oracle’s Financial Services Strategy
Oracle’s Strategy and Vision is based on the view that the
only way to bring a wide range of domain specific software
capabilities to market is through:
• Developing and acquiring the most complete set of “best of
breed” functional capabilities available from any one single
vendor
• Pre-integrating these “best of breed” solutions through
process based integration to reduce complexity and cost for
the customer
• Standardising and converging over time the “integrated best of
breed” solutions onto a common, open technology architecture
• Building an ecosystem of system integrators to complement our
own capabilities for platform lead implementations
© 2008 Oracle Corporation – Proprietary and Confidential
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40. Enable Business Transformation through Composite Business
Processes
Oracle Application Integration Architecture
• Accelerate Business Process
Transformation
Industry Reference Model:
Provides a reference framework of best practice
processes
• Reduce Integration Risk
Process Integration Packs:
Quickly integration Oracle application to create the
business processed you need, without the risk
• Enterprise-wide Standardization with Re-
usable Process Components
Foundation Packs:
Pre-built set of Enterprise Business Objects & Services,
integration management infrastructure and proven
methodology significantly lowers cost of ownership and
provides a faster time to value for new composite
business processes.
• Achieve Business Process Adaptability and
Agility
Pre-built SOA:
Application independent service translation and
transformation

41. ORACLE Application Integration Architecture
ORACLE Fusion Financial Advisor Desktop
Application Component Strategy
Fusion WebCenter Suite
Fusion SOA Suite & Fusion Middleware
Fusion Business Process Manager / BPEL / ESB
ORACLE
Applications
Customer
Applications
3rd Party
Applications
Market Data
Providers
i-flex WM
Applications

42. Oracle’s Financial Services Strategy
Oracle’s Strategy and Vision is based on the view that the
only way to bring a wide range of domain specific software
capabilities to market is through:
• Developing and acquiring the most complete set of “best of
breed” functional capabilities available from any one single
vendor
• Pre-integrating these “best of breed” solutions through process
based integration to reduce complexity and cost for the customer
• Standardising and converging over time the “integrated best of
breed” solutions onto a common, open technology architecture
• Building an ecosystem of system integrators to complement our
own capabilities for platform lead implementations
© 2008 Oracle Corporation – Proprietary and Confidential
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2
3
4

43. We are leveraging Industry Standard
Middleware and Architecture
© 2008 Oracle Corporation – Proprietary and Confidential
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44. Oracle’s Financial Services Strategy
Oracle’s Strategy and Vision is based on the view that the
only way to bring a wide range of domain specific software
capabilities to market is through:
• Developing and acquiring the most complete set of “best of
breed” functional capabilities available from any one single
vendor
• Pre-integrating these “best of breed” solutions through process
based integration to reduce complexity and cost for the customer
• Standardising and converging over time the “integrated best of
breed” solutions onto a common, open technology architecture
• Building an ecosystem of system integrators to complement our
own capabilities for platform lead implementations
© 2008 Oracle Corporation – Proprietary and Confidential
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2
3
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45. GLOBAL SYSTEM INTEGRATORS
2,000+ Partners in
the Financial
Services
ecosystem
including SIs, ISVs
and VARs
Oracle’s Global Partner Network
© 2008 Oracle Corporation – Proprietary and Confidential
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46. Strong delivery
capability with
domain expertise
Business Process-
driven
transformation
Most comprehensive
range of
applications
• Oracle as Strategic IT partner rather than technology vendor
• Single point of responsibility for total solution
Strong commitment
to open standards
and interoperability
Best of Breed &
Pre-integrated
Components
• Best-in-class functionality to solve business problems
• Pre-built and sustainable integration – reduced TCO and
complexity
• Ease of integration with third party and legacy solutions
• Evolutionary transformation to SOA
• Risk mitigated project delivery with strong track record of
success
• Strong relationships with leading System Integrators to
deliver complete solutions and risk mitigation
• Alignment of IT strategy alignment with business priorities,
with immediate business impact
• Enabling evolutionary transformation of legacy infrastructure
• Strategic enablement of standardization and consolidation
Strongly Differentiated Value Proposition
© 2008 Oracle Corporation – Proprietary and Confidential
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