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6 March 2013
Chad Howland
Dave Ellsworth
OraBrush: A Love Story
Gap Analysis for Competitive
Advantage
Clean Tongue
Fresh Breath
Do Well
Do Poorly
Don’t value Do value
Show
Tangible
Proof
Demonstrate
Need
Show tangible proof &
Demonstrate a need
Love Group | Swing Group | Hate Group
People think in
metaphors, not in
words
Crazy Old Doctors
Bad breath comes
from dirty tongues,
not dirty teeth
Zaltman Metaphor Elicitation Technique
Personal
Values
Personal
Benefits
Product
Benefits
Product
Features
Personal
Relevance
Bridge
PersonalProduct
Example: Coca Cola
Personal
Values
Personal
Benefits
Product
Benefits
Product
Features
Personal
Relevance
Bridge
PersonalProduct
Energy
Great, familiar
taste
Connection:
Drinking what
friends are
drinking
Objective: Discover love group’s
deep connections to Orabrush
Personal
Values
Personal
Benefits
Product
Benefits
Product
Features
Personal
Relevance
Bridge
PersonalProduct
Love
How does
Orabrush speak
to the heart?
Ob-La-Di
Scrapes
tongue
Removes
gunk
Cleans
breath
No yucky
taste
Feel clean
Part of
self-care
Nice to
family
Good
wife, mom
Values
relations
Good
influence
Do job
Not
annoyed,
distracted
Fresher
breath
PersonalValuesPersonalBenefit
Product
Benefit
Product
Attributes
Bristles
Mellie
I’m nicer when I’m taking care of myself. Orabrush
helps me to take care of myself, but more than that
it helps me feel fresh and clean and feel like I’m
taking care of myself. I don’t know that I need the
OraBrush to be able to take care of myself, but
it just makes me feel clean
and fresh and nice. And then
I’m nicer.
Safety
PersonalValuesPersonalBenefit
Product
Benefit
Product
Attributes
See results,
nastiness
Position of
strength
Barrier
removal
Social
interaction,
affiliation
Freedom
Connection
Length
Reaches back
of tongue
Trust
Ease of use
Confidence in
product
Less fear of
gagging
Control
Effective,
actually cleans
Inexpensive
Widely
available
Easy to replace
Confidence in
availability
Comfort
Bristles
GentleFirm
Doesn’t hurt
tongue
No pain
Time saving
Stability
Consistency
Familiarity
Scrape gunk
See gunk,
nasty stuff
Solid proof,
validation
Satisfying
Orally
hygienic
Breath
fresher
Social
Confidence
Squeegee
Trap gunk
Brings
happiness
Good
impression
Passing
boundaries
Better self
Removes
gunk
Cleans
breath
No yucky
taste
Feel clean
Part of
self-care
Nice to
family
Good
influence
Scrape gunk
See gunk,
nasty stuff
Solid proof,
validation
Satisfying
Orally
hygienic
Breath
fresher
Social Confidence
PersonalValues
Product
Benefit
Product
Attributes
Squeegee
Trap gunk
Bristles
No
distraction
Good
experience
interacting
with others
Good
impression
Passing
boundaries
Philip
Better self
PersonalBenefit
Waking up and all of a sudden you have to talk to people and
you don’t have a clean breath, that’s tough for me. When I can
at least talk to people without having to be far away from
them, I know I can get up close and personal with them,
without needing to worry about it, it just
makes me feel more confident…it
just makes me feel like I’m getting
past a boundary.
Safety
PersonalValuesPersonalBenefit
Product
Benefit
Product
Attributes
See results,
nastiness
Position of
strength
Barrier
removal
Social
interaction,
affiliation
Freedom
Connection
Length
Reaches back
of tongue
Trust
Ease of use
Confidence in
product
Less fear of
gagging
Control
Effective,
actually cleans
Inexpensive
Widely
available
Easy to replace
Confidence in
availability
Comfort
Bristles
GentleFirm
Doesn’t hurt
tongue
No pain
Time saving
Stability
Consistency
Familiarity
Scrape gunk
See gunk,
nasty stuff
Solid proof,
validation
Satisfying
Orally
hygienic
Breath
fresher
Social
Confidence
Squeegee
Trap gunk
Brings
happiness
Good
impression
Passing
boundaries
Better self
Removes
gunk
Cleans
breath
No yucky
taste
Feel clean
Part of
self-care
Nice to
family
Good
influence
Squeegee
PersonalValuesPersonalBenefit
Product
Benefit
Product
Attributes
Stephen
See results,
nastiness
Confidence
Feel fresh
Position of
strength
Barrier removal
Social
interaction,
affiliation
Freedom
It gives me the confidence and freedom to speak freely without the
barrier of bad breath get in the way. It’s like putting on a suit of new
clothes—a shell of confidence that’s part of the public face you put
out. When that’s aligned with everything else you’re trying to put off,
it can erase barriers and help you
accomplish what you need to. I
have freedom of expression.
Safety
PersonalValuesPersonalBenefit
Product
Benefit
Product
Attributes
See results,
nastiness
Position of
strength
Barrier
removal
Social
interaction,
affiliation
Freedom
Connection
Length
Reaches back
of tongue
Trust
Ease of use
Confidence in
product
Less fear of
gagging
Control
Effective,
actually cleans
Inexpensive
Widely
available
Easy to replace
Confidence in
availability
Comfort
Bristles
GentleFirm
Doesn’t hurt
tongue
No pain
Time saving
Stability
Consistency
Familiarity
Scrape gunk
See gunk,
nasty stuff
Solid proof,
validation
Satisfying
Orally
hygienic
Breath
fresher
Social
Confidence
Squeegee
Trap gunk
Brings
happiness
Good
impression
Passing
boundaries
Better self
Removes
gunk
Cleans
breath
No yucky
taste
Feel clean
Part of
self-care
Nice to
family
Good
influence
Squeegee
PersonalValuesPersonalBenefit
Product
Benefit
Product
Attributes
Matthew
Trap gunk
Confidence
Fresh breath
Position of
strength
Barrier removal
Social
interaction,
affiliation
Connection
The Orabrush is like healing…When everything is right, you don’t think
about the painful things. I can connect with other people now.
Orabrush makes it okay to jump in
and say what you think needs to be
said.
Safety
PersonalValuesPersonalBenefit
Product
Benefit
Product
Attributes
See results,
nastiness
Position of
strength
Barrier
removal
Social
interaction,
affiliation
Freedom
Connection
Length
Reaches back
of tongue
Trust
Ease of use
Confidence in
product
Less fear of
gagging
Control
Effective,
actually cleans
Inexpensive
Widely
available
Easy to replace
Confidence in
availability
Comfort
Bristles
GentleFirm
Doesn’t hurt
tongue
No pain
Time saving
Stability
Consistency
Familiarity
Scrape gunk
See gunk,
nasty stuff
Solid proof,
validation
Satisfying
Orally
hygienic
Breath
fresher
Social
Confidence
Squeegee
Trap gunk
Brings
happiness
Good
impression
Passing
boundaries
Better self
Removes
gunk
Cleans
breath
No yucky
taste
Feel clean
Part of
self-care
Nice to
family
Good
influence
PersonalValuesPersonalBenefit
Product
Benefit
Product
Attributes
Social
interaction
Freedom
Connection
Trust
Bristles
Scrape gunk
Solid proof,
validation
Satisfying
Orally hygienic
Breath fresh
Clean
Confidence
Squeegee
Trap gunk
Happiness
Passing
boundaries
Better self
Cleans
breath
No yucky
taste
Nicer, kinder
Good
influence
Scrapes
tongue
Removes
gunk
Cleans
breath
No yucky
taste
Feel clean
Part of
self-care
Nice to
family
Good
wife, mom
Values
relations
Good
influence
Do job
Not
annoyed,
distracted
Fresher
breath
PersonalValuesPersonalBenefit
Product
Benefit
Product
Attributes
Bristles
Mellie
I’m nicer when I’m taking care of myself. Orabrush
helps me to take care of myself, but more than that
it helps me feel fresh and clean and feel like I’m
taking care of myself. I don’t know that I need the
OraBrush to be able to take care of myself, but
it just makes me feel clean
and fresh and nice. And then
I’m nicer.
Scrape gunk
See gunk,
nasty stuff
Solid proof,
validation
Satisfying
Orally
hygienic
Breath
fresher
Social Confidence
PersonalValues
Product
Benefit
Product
Attributes
Squeegee
Trap gunk
Bristles
No
distraction
Good
experience
interacting
with others
Good
impression
Passing
boundaries
Philip
Better self
PersonalBenefit
Waking up and all of a sudden you have to talk to people and
you don’t have a clean breath, that’s tough for me. When I can
at least talk to people without having to be far away from
them, I know I can get up close and personal with them,
without needing to worry about it, it just
makes me feel more confident…it
just makes me feel like I’m getting
past a boundary.
Squeegee
PersonalValuesPersonalBenefit
Product
Benefit
Product
Attributes
Stephen
See results,
nastiness
Confidence
Feel fresh
Position of
strength
Barrier removal
Social
interaction,
affiliation
Freedom
It gives me the confidence and freedom to speak freely without the
barrier of bad breath get in the way. It’s like putting on a suit of new
clothes—a shell of confidence that’s part of the public face you put
out. When that’s aligned with everything else you’re trying to put off,
it can erase barriers and help you
accomplish what you need to. I
have freedom of expression.
Squeegee
PersonalValuesPersonalBenefit
Product
Benefit
Product
Attributes
Matthew
Trap gunk
Confidence
Fresh breath
Position of
strength
Barrier removal
Social
interaction,
affiliation
Connection
The Orabrush is like healing…When everything is right, you don’t think
about the painful things. I can connect with other people now.
Orabrush makes it okay to jump in
and say what you think needs to be
said.
Safety
PersonalValuesPersonalBenefit
Product
Benefit
Product
Attributes
See results,
nastiness
Position of
strength
Barrier
removal
Social
interaction,
affiliation
Freedom
Connection
Length
Reaches back
of tongue
Trust
Ease of use
Confidence in
product
Less fear of
gagging
Control
Effective,
actually cleans
Inexpensive
Widely
available
Easy to replace
Confidence in
availability
Comfort
Bristles
GentleFirm
Doesn’t hurt
tongue
No pain
Time saving
Stability
Consistency
Familiarity
Scrape gunk
See gunk,
nasty stuff
Solid proof,
validation
Satisfying
Orally
hygienic
Breath
fresher
Social
Confidence
Squeegee
Trap gunk
Brings
happiness
Good
impression
Passing
boundaries
Better self
Removes
gunk
Cleans
breath
No yucky
taste
Feel clean
Part of
self-care
Nice to
family
Good
influence
Love Group
Better self Freedom Connection
Confidence
Passing
barriers
Social
Brand
Mantra
Empowering
Confident
Breath
Consumer
Target
Social individuals who
worry about bad
breath
Consumer
Insight
Fresh breath
creates confidence
and provides freedom
from social barriers
Consumer
Need State
Desire for a simple,
effective tool for
removing bad breath
Competitive
Product Set
Orabrush tongue
cleaner and foam
Consumer
Takeaway
*** Orabush gives
you clean breath
and confidence to
face the world free
of social barriers
Better
Self
Confidence
Connection
Images of
Freedom
Images of
Breaking
Barriers
Confident Tongues
Fairly
Priced
Product
Life
Bristles &
Squeegee
Designed
For
Tongue
Visual Results
Freedom
Proof of bad breath linked to dirty tongue
Metaphors
1. Connection
2. Freedom
3. Personal expression
4. Transformation
5. Resource
6. The ideal
1. Connection
2. Freedom
3. Personal expression
Claiming Freedom From
Bad Breath
Fresh Breath
is
Liberating
Signing Away Bad
Breath
Tearing Down Walls
Killing Bad Breath
Slaying
Bad
Breath
TearingDown Walls
TearingDown Walls
Bad Breath?
Get an OraBrush.
Hey There, OraBrush.
Recommendations
Freedom
Visual
Breaking Barriers
Visual
Don’t Smell Like a Goat.
Clean Your Tongue.
Visual
Clean Tongue =
Confident Breath
Visual
Clean your tongue
[SOUND OF RAINDROPS]
Sounds
Get that crap out of your mouth
[SOUND OF FLUSHING TOILET]
Sounds
Be ye clean
[SOUNDS OF SPLASHING WATER]
Sounds
Sounds of water
Sounds
Sounds of whispering,
Sounds
sexy breathing,
Sounds
sighing
Sounds
Verbal
Verbal
Verbal
Verbal
Claiming Freedom From
Bad Breath
Fin

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Orabrush, 6 March 2013