The document is a resume for Carlos Manuel Cruz Cuervo, an operations supervisor with over 11 years of experience in oil well operations. Some of his key qualifications and achievements include reducing non-productive time by 95.5% in two months at a previous role with Weatherford, and implementing strategies that increased efficiencies and reduced costs. He is seeking new opportunities where he can utilize his leadership skills and technical expertise in oil well tools and pipelines.

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Dear Sir or Madam,
I am a goal-oriented operations supervisor with eleven years’ broad senior supervisor experience in assisting companies to
maximize efficiency and reduce non-operational times on oil well operations.
I have a demonstrated ability to deliver on productivity goals, increase efficiencies, maintain product quality ISO
certifications and upgraded customer service levels.
I have a professional reputation for meeting and exceeding KPIs and have developed and delivered successful strategies
to reduce field operational costs and increase customer satisfaction.
My qualifications on Supervision have enhanced my ability to carry out these functions, I also possess a high level of
technical training on oil wells tools and pipelines.
I lead by example and approach all my work with energy and enthusiasm, and I look forward to utilizing my skills in a new
and challenging setting.
I would welcome the opportunity to discuss my qualifications, technical training and experience with you in further detail.
Yours with respect,
Carlos Manuel Cruz
mail: c_m_c_c@hotmail.com
mobile : +521 782-141-40-64

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Field Engineer specialist in to Non-productive Time reduction and avoidance (NPT),
Customer service aimed to Operational savings, operative time, scrap among others.
Carlos Manuel Cruz Cuervo
Operations Supervisor
mail: c_m_c_c@hotmail.com
Mobile : +521 782-141-40-64
Poza Rica de Hgo, Veracruz,
Mexico able to relocate
Business Proposal .
More than 11 years contributing to develop operational savings development, by nonproductive time reduction leading to
the affordable company results.
Laboral History .
Operations Supervisor WCT
Weatherford Dec 2015 June 2016
Reporting to Operations Manager in charge of a 10 members crew in Poza Rica Region.
Responsibilities:
In charge of the tools assembly in order to develop tasks in oil extraction facilities(wells). Inventory control as well as scrap
reduction on production line. technical proposal reviewer for field tasks. Delivery tickets input on JDE system. Simultaneous
coordination of multiple operations in order to guarantee the right service performance. Schedule and coordination of
institutional training, on time input of work orders into RADAR system.
Achievements, projects and Implementations:
 NPT-Non Productive Time reduction from 370 hrs. to 17 hrs. in two months (95.5%) through the right people
management follow up.
 70% reduction on time delivery to oil extraction facilities as a result of an improved maintenance fleet management
program.
 $ 2500 USD savings on tools management achieving a 100% of preventive program .
 “Cero Accidents” award as a result of an order, cleaning and safer facilities.
 50% monthly cost reduction on Personnel Equipment by control and order on replacement
 40% increase on current operations as a result of an effective customer service level.
 $20K USD “scrap” reduction, by selecting and replacing non-operational tools.
 30% scrap avoidance by internal maintenance program to SKU´s closed to be replaced.
 Member of the: OSHAS 18000, ISO 9001 & clean industry award, First aid crew as well as firefighting.
 A total of 20 “radar” cards in a monthly base in order to provide follow-up to preventive and corrective actions leading
to the “0 accidents” award.
Technical Support Engineer III
Baker Hughes April 2013 – March 2015
Reporting to the Engineering Manager at Villahermosa.
Responsibilities: Provide Technical Support to multitasks teams through the “Root Cause Analysis”, Operational scores
analysis on special tools, technical files & in case of incident direct contact to customer, Internal communication on tools
technical changes, upgrades as well as tools assemble worldwide. KPI´s update on the Quality system.
Achievements, projects and Implementations
 Achieved USD$210K as result of “company improvements leading to customer satisfaction”.
 70% savings nationwide on customer claims leading to a $1 MDD monthly avoidance because of lack of tools.
 Cost avoidance of USD $17 K while showing customer the right performance of tool, already mentioned as broken
 Updated 100% technical files for bidding availability.
Coordinator/Field Supervisor
Baker Hughes March 2011 – March 2013
Reporting to Operations Manager responsible to lead 15 elements in Poza Rica.

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Responsibilities: Field Operations coordination responsible, Operational process writer related to oil extraction facilities
operation. Operational program review, technical proposals, tool selection operators supervision and constant operation
tracking and supervision on field.
Achievements, projects and Implementations:
 100% operative tasks, due to the right people management.
 100% attendance of personnel on all the online trainings as well as all the STOP cards into the system, as a resulting on
accident reduction.
 40% reduction on material management, resulting on a sustainable and environmental operation.
 Lead the analysis to a problem on oil well due to sand accumulation solved successfully with mechanical controls.
 Development of 3 direct reports to the following operational position.
 Successful “on job training” for 5 new coworkers in to oil well, as well as field operations, adding 80 hours to the
educational training indicator.
Field Engineer
Baker Hughes April 2008 – February 2011
Reporting to the Operations Manager responsible of tools operation into oil Wells at Poza Rica.
Achievements, projects and implementations:
 95% of successful operations, awarded for two years in a row as FlowLess Execution winner.
Technical Professional Associated
Halliburton Feb 2005 – March 2008
Reporting to the Service leader responsible of offshore jobs execution in the areas of tubing conveyed perforating, reservoir,
performance monitoring, in real time and DST formation Testing in to the Ciudad del Carmen region.
Education .
Academicals Background
Universidad Veracruzana
Electronic & Communications Engineer
Language’s / Software
 English (Advanced)
 Portuguese (Basic)
 Office (Advanced)
Certificate
 IEEE Symposium attendant Monterrey (2003)
 CCNA Certificate 1& 2 (2004)
 Successful outcome testimony
Managerial Training
 Conflict Management
 Working with though people
 Effective time management
 Business writer
 Team Leaderships
 “DSO” Training
 Leading responsibilities’ in to teamwork
 Business training
 Feedback focused on team performance
improvement.
 7 Habits of highly effective people
Trainings
 Oil Industry Technology
 Advanced Knowledge on Hydraulics
 Effective Presentations
 Hydraulics’ for the use of oil well
 Oil well tools
 Defensive driving
 Packer Systems (Houston)
 Torque & Drag program (Cd del Carmen)
 Liner Hangers Course (Cd. del Carmen)
 Tube & Move Program (Quito, Ecuador)
 FracPoint System-Multi Fracturing with ball seats
Course (Oklahoma OK)
 Horizontal milling with downhole motors and coiled
tubing (Odessa TX)