SlideShare a Scribd company logo
March 2016
Challenges of Moving
From Construction Project
To Operational Railway Organization
Prof. Akram Hassan
OPM/Development Consultant
PHD, MBA, OPM3, PMP, RMP, CMC, CEES, CSCE, CIArbA
 SME, OPMAssessor, PMI
 NTPAdvisor, MOMRA
 RM Consultant,ARAMCO
 InstructorAUB, PM Diploma
 Infrastructure Professor, NRC
MENA Rail projects planned
Future Saudi Railways
Haramain High Speed Railway
 Total project cost is US$16bn for 440Km of line.
Disaster
Interruption
Organization
Complexity
Workforce
Competency
Challenges of Moving
Construction
Project
Operational
Railway
Organization
Continuity with Construction
The InternationalStandard BS ISO 22301: 2012.
“Business continuity management systemsare Specifies
requirementsfor setting up and managingan effective
Business ContinuityManagement System (BCMS), based on
the‘Plan-Do-Check-Act’model that seeks to improve
continually the effectivenessof the organizationthrough
proficientplanning,implementation,supervision, review and
maintenance”.
Continuity with Construction
Congratulation!
We have overcome challenge No. 1
Business Continuity
Management
Complexity
Organization
Structure
Competency Level
Construction
Project
Operational
Railway
Organization
Designing Operational Railway Org.
Corporate Status
Source:RailwayReform:Toolkit for Improving RailwaySectorPerformance,The International Bank for Reconstruction and Development/TheWorld
Bank,2011
State-owned Enterprise
Example: MOE, China
State-owned Company
Example: SBB, Switzerland
Privately-owned Company
Example: Mexican Railway
✓
Source:European Railwaysata Junction:The CommissionAdopts Proposals for a Fourth Railway Package,2013
Designing Operational Railway Org.
Vertical Separation
O IM
Vertical Separation
UK Railway
Vertical Integration
Swiss Railway
IM
Operation
Operation
Infrastructure
Management
Holding Structure
Fourth Railway Proposal
✓
“Vertical separation in railways is not desirable as an end in itself, but can be a
valuable part of a wider package of structural reforms.”
Department
Branches
Headquarter Administration
Key Controlling
function
Operation
Infrastructure
Management
Line
Function
Enterprise Unified
Management
Comprehensive
Operations
Comprehensive
Infrastructure
management
Designing Operational Railway Org.
Structure Model
 M-type(Hierarchical structure)
 Example:ShanghaiandBeijing
 U-type(Flat structure)
 Example:Shenzhen and Nanjing
✓ In singleline operation conditionsthe U-
typeis more suitable.
✓ Into multiple,networkoperations
usingM-typestructureis more
suitable.
✓ Butwith high ability and quality,more
business outsourcing,biggerscopeof
managementat this time use U-type.
Source:Comparative Study of Organizational Structure of Urban RailTransit OperatingCompany, 2014
Source:Comparative Study of Organizational Structure of Urban RailTransit OperatingCompany, 2014
Comparison U-type
(Flat structure)
M-type
(Hierarchical)
The resourcesuse Fulluse Partial use
Organizational Flexibility Flexible bureaucraticprocesses
Managementefficiency High efficiency Low efficiency
Communication Effective
communication
Lack of communication
Cost Low High
Designing Operational Railway Org.
Structure Model
✓
Business Continuity
Management
Private/Holding/Flat
organization
Competency Level
Construction
Project
Operational
Railway
Organization
Congratulation!
We have overcome challenge No. 2
Recruiting Operational Railway Org.
Challenge
 Can we hires who are more productive and stay on the
job longer (quality of hire)?
 Have we the Ability to meet peak demand of recruiting
cycle or reduce costs and overhead during slower
periods?
 Are Key recruiting metrics and reports readily available?
Recruiting Operational Railway Org.
Challenge
Meeting Current
and Future Needs
Sustaining
Dynamic Rail
Workforce
Bridging
Competence
Gap
Recruiting Operational Railway Org.
Meeting the Needs
Structural delivery
• In-source
• Outsource
• Hybrid
Recruiting organizational
• Centralized
• Decentralized
• Hybrid
✓
✓
Project Manager Competency Development (PMCD) Framework,Third Edition,2016
Recruiting Operational Railway Org.
Meeting the Needs
 Domain Knowledge– Engineering
 Domain Knowledge– Engineering Sub-Discipline
1. Track and InfrastructureEngineering
2. Rolling StockandTraction Engineering
3. Communicationand Rail Signal Engineering
4. Engineering of Bridgesand Structures
5. Control Systems Engineering
 Commitment to Safety
 Project Management
 Personal Effectiveness
 Commitment to Standards
 Utilization of EngineeringTools andSupportSystems
Source: Rail training 2020,Training needs and offers in the European railway area
Recruiting Operational Railway Org.
Competency Development
Project Manager Competency Development (PMCD) Framework,Third Edition,2016
Knowledge
Performance
Personal
Organizational
Railway Specific
Innovate new career development opportunities.
Don't forget that the skilled talent you want to
attract have families
Leverage new technologies to attract a younger
generation of workers
Support dynamic workforce structure through
effective leadership development
Recruiting Operational Railway Org.
Sustaining Rail Workforce
Business Continuity
Management
Private/Holding/Flat
organization
Sustaining Rail
Workforce
Construction
Project
Operational
Railway
Organization
Congratulation!
We have overcome challenge No. 3
 To acquire the know-how of the new technology and develop an
efficient,well-trained organization to operate the System and
manage its day Challenges of Moving to day affairs and be
responsible for all technical matters in the future.
Now, we can move to
The Operational Railway Organization
Prof. Akram Hassan
Akramkram@yahoo.com
Mobile: +966553832985,+201014356420

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Operational Railway Organization

  • 1. March 2016 Challenges of Moving From Construction Project To Operational Railway Organization
  • 2. Prof. Akram Hassan OPM/Development Consultant PHD, MBA, OPM3, PMP, RMP, CMC, CEES, CSCE, CIArbA  SME, OPMAssessor, PMI  NTPAdvisor, MOMRA  RM Consultant,ARAMCO  InstructorAUB, PM Diploma  Infrastructure Professor, NRC
  • 5. Haramain High Speed Railway  Total project cost is US$16bn for 440Km of line.
  • 7. Continuity with Construction The InternationalStandard BS ISO 22301: 2012. “Business continuity management systemsare Specifies requirementsfor setting up and managingan effective Business ContinuityManagement System (BCMS), based on the‘Plan-Do-Check-Act’model that seeks to improve continually the effectivenessof the organizationthrough proficientplanning,implementation,supervision, review and maintenance”.
  • 9. Congratulation! We have overcome challenge No. 1 Business Continuity Management Complexity Organization Structure Competency Level Construction Project Operational Railway Organization
  • 10. Designing Operational Railway Org. Corporate Status Source:RailwayReform:Toolkit for Improving RailwaySectorPerformance,The International Bank for Reconstruction and Development/TheWorld Bank,2011 State-owned Enterprise Example: MOE, China State-owned Company Example: SBB, Switzerland Privately-owned Company Example: Mexican Railway ✓
  • 11. Source:European Railwaysata Junction:The CommissionAdopts Proposals for a Fourth Railway Package,2013 Designing Operational Railway Org. Vertical Separation O IM Vertical Separation UK Railway Vertical Integration Swiss Railway IM Operation Operation Infrastructure Management Holding Structure Fourth Railway Proposal ✓ “Vertical separation in railways is not desirable as an end in itself, but can be a valuable part of a wider package of structural reforms.”
  • 12. Department Branches Headquarter Administration Key Controlling function Operation Infrastructure Management Line Function Enterprise Unified Management Comprehensive Operations Comprehensive Infrastructure management Designing Operational Railway Org. Structure Model  M-type(Hierarchical structure)  Example:ShanghaiandBeijing  U-type(Flat structure)  Example:Shenzhen and Nanjing ✓ In singleline operation conditionsthe U- typeis more suitable. ✓ Into multiple,networkoperations usingM-typestructureis more suitable. ✓ Butwith high ability and quality,more business outsourcing,biggerscopeof managementat this time use U-type. Source:Comparative Study of Organizational Structure of Urban RailTransit OperatingCompany, 2014
  • 13. Source:Comparative Study of Organizational Structure of Urban RailTransit OperatingCompany, 2014 Comparison U-type (Flat structure) M-type (Hierarchical) The resourcesuse Fulluse Partial use Organizational Flexibility Flexible bureaucraticprocesses Managementefficiency High efficiency Low efficiency Communication Effective communication Lack of communication Cost Low High Designing Operational Railway Org. Structure Model ✓
  • 15. Recruiting Operational Railway Org. Challenge  Can we hires who are more productive and stay on the job longer (quality of hire)?  Have we the Ability to meet peak demand of recruiting cycle or reduce costs and overhead during slower periods?  Are Key recruiting metrics and reports readily available?
  • 16. Recruiting Operational Railway Org. Challenge Meeting Current and Future Needs Sustaining Dynamic Rail Workforce Bridging Competence Gap
  • 17. Recruiting Operational Railway Org. Meeting the Needs Structural delivery • In-source • Outsource • Hybrid Recruiting organizational • Centralized • Decentralized • Hybrid ✓ ✓ Project Manager Competency Development (PMCD) Framework,Third Edition,2016
  • 18. Recruiting Operational Railway Org. Meeting the Needs  Domain Knowledge– Engineering  Domain Knowledge– Engineering Sub-Discipline 1. Track and InfrastructureEngineering 2. Rolling StockandTraction Engineering 3. Communicationand Rail Signal Engineering 4. Engineering of Bridgesand Structures 5. Control Systems Engineering  Commitment to Safety  Project Management  Personal Effectiveness  Commitment to Standards  Utilization of EngineeringTools andSupportSystems Source: Rail training 2020,Training needs and offers in the European railway area
  • 19. Recruiting Operational Railway Org. Competency Development Project Manager Competency Development (PMCD) Framework,Third Edition,2016 Knowledge Performance Personal Organizational Railway Specific
  • 20. Innovate new career development opportunities. Don't forget that the skilled talent you want to attract have families Leverage new technologies to attract a younger generation of workers Support dynamic workforce structure through effective leadership development Recruiting Operational Railway Org. Sustaining Rail Workforce
  • 22.  To acquire the know-how of the new technology and develop an efficient,well-trained organization to operate the System and manage its day Challenges of Moving to day affairs and be responsible for all technical matters in the future. Now, we can move to The Operational Railway Organization
  • 23. Prof. Akram Hassan Akramkram@yahoo.com Mobile: +966553832985,+201014356420