James C. Orrell Jr
409 Mendenhall Dr, Winston-Salem, NC, 27127
336-240-5739
jorrellwork@gmail.com
OPERATIONS MANAGEMENT

Qualifications


                                              Successful management and supervisory background with achievements in revenue, profits, training, inventory control, and budget administration
                                              Specialist in work and manpower planning and quality improvement
                                              Experience in automation and inventory control software development and application
                                              An unsurpassed commitment to quality and professionalism, directly impacting company image

Professional                                                                                                                                                                                   2006-2011
Experience




                           OPERATION’S MANAGER

                           Silver Eagle LLC (Budweiser), Linwood, NC
                           Manage warehouse, facility, and fleet for $45 million beverage distributor.
                                             Responsible for all aspects of Operations Division of company. Administer $2.2 million operating budget, utilizing “Zero-Based”
                                             budgeting principles.
                                             Direct two supervisors, 18 warehousepersons, and two support staff.

                           Responsible for $2.5 million inventory, 300 SKU’s, 80,000 sq. ft. warehouse.
                                           Manage receiving, picking, and shipping of 200 orders daily.
                                           Operate facility in compliance with OSHA and DOT standards.

                           Implemented Dynamic Delivery Routing which decreased cost, employee turnover, and Workman’s Comp Cases.
                                         Utilized UPS Logistics’ Software to streamline routing
                                         Allowed warehouse to accurately plan man power needs, which reduced overtime by 63%.

                           Major Projects

                           Transitioned from Static Routing to Dynamic Routing.
                           Decreased scheduled daily delivery routes by two.
                           Averaged removing one additional route daily utilizing routing software.
                           Maintained superior customer service throughout transition, while reducing cost.
                           Leveraged a competitive advantage by consistently arriving at account’s at scheduled delivery time.

                           Established an WMS solution to track in-house code dates, automate pick sheets, and track warehouse data.
                           Used code date tracker to identify potential code date or excessive product inventory issues in advance, allowing time to move product without
                           taking loss.
                           Computer generated pick sheets, with barcodes and scanners, allowed us to track pick rates, accuracy rates, and shift efficiencies without
                           laborious data entry.

                           Restructured Warehouse Layout, reducing overall length of pick row by 40 %, while adding over 100 SKU’s.
                           Installed carton flow and pallet racking to better utilize vertical space.
                           Rearranged back stock based on volume and location in pick row.


                           Achievements

                           Reduced inventory discrepancies 25% annually by developing tracking system.
                                          Increased employee productivity 15% by establishing production standards.
                                          Reduced Overtime 63% by better scheduling, utilizing forecasting and routing.


                           Forsyth County Dept. of Social Services., Winston-Salem, NC                                                                                                         2003-2006
                           Computing Consultant
                           Led the efforts of DSS in the analysis, design, and implementation of FOCUS, an in-house developed program designed to better fit the needs of
                           citizens, employees, and department.
                           Responsible for understanding and communicating department’s system’s and technology needs to County IT department.
                           Worked directly with programming to design screens, test, and train new users.
                           Handled Tier One support for over 400 users.

                           Played major role in the planning and coordination of DSS’s relocation to a new building.
                                           Coordinated the move of all technology equipment to new building, while maintaining services to the public.
                                           Worked with moving company to plan the move of all furniture, filing cabinets, and confidential files and records.
                                           Worked with Dept. Director on “Leading by Results” initiative, which is a data driven tool used to gauge success’s and
                                           opportunities, and to drive process improvements.


                           PPG Industries       Lexington, NC (1996-2001)
                           Team Leader
                                              Supervised 35+ associates in a manufacturing environment.
                                              Selected as trainer for plant’s safety program to train 400+ associates
                                              Implemented a successful comprehensive preventive safety program.


                           Hooters of America, Atlanta, GA (1989-1996)
                           General Manager
                                          Managed day to day operations with focus on customer service, increased sales, and profitability.
                                          Coordinated the opening of two restaurants to include hiring, selecting vendors, training staff and introducing the Hooters
                                          brand to new customers.
                                          Selected to train managers at franchise location.




Education                  BS, Management Information Systems, High Point University, High Point, NC                                                                                               2002
                           BS, Criminal Justice, UNC at Charlotte. Charlotte, NC                                                                                                                   1991



                           Board of Directors - Piedmont Telephone and Communications                             2002-2004

                           Board of Directors - Churchland Volunteer Fire Department                             2002-2004
Personal

Operation manager, warehouse manager, beverage distribution

  • 1.
    James C. OrrellJr 409 Mendenhall Dr, Winston-Salem, NC, 27127 336-240-5739 jorrellwork@gmail.com OPERATIONS MANAGEMENT Qualifications Successful management and supervisory background with achievements in revenue, profits, training, inventory control, and budget administration Specialist in work and manpower planning and quality improvement Experience in automation and inventory control software development and application An unsurpassed commitment to quality and professionalism, directly impacting company image Professional 2006-2011 Experience OPERATION’S MANAGER Silver Eagle LLC (Budweiser), Linwood, NC Manage warehouse, facility, and fleet for $45 million beverage distributor. Responsible for all aspects of Operations Division of company. Administer $2.2 million operating budget, utilizing “Zero-Based” budgeting principles. Direct two supervisors, 18 warehousepersons, and two support staff. Responsible for $2.5 million inventory, 300 SKU’s, 80,000 sq. ft. warehouse. Manage receiving, picking, and shipping of 200 orders daily. Operate facility in compliance with OSHA and DOT standards. Implemented Dynamic Delivery Routing which decreased cost, employee turnover, and Workman’s Comp Cases. Utilized UPS Logistics’ Software to streamline routing Allowed warehouse to accurately plan man power needs, which reduced overtime by 63%. Major Projects Transitioned from Static Routing to Dynamic Routing. Decreased scheduled daily delivery routes by two. Averaged removing one additional route daily utilizing routing software. Maintained superior customer service throughout transition, while reducing cost. Leveraged a competitive advantage by consistently arriving at account’s at scheduled delivery time. Established an WMS solution to track in-house code dates, automate pick sheets, and track warehouse data. Used code date tracker to identify potential code date or excessive product inventory issues in advance, allowing time to move product without taking loss. Computer generated pick sheets, with barcodes and scanners, allowed us to track pick rates, accuracy rates, and shift efficiencies without laborious data entry. Restructured Warehouse Layout, reducing overall length of pick row by 40 %, while adding over 100 SKU’s. Installed carton flow and pallet racking to better utilize vertical space. Rearranged back stock based on volume and location in pick row. Achievements Reduced inventory discrepancies 25% annually by developing tracking system. Increased employee productivity 15% by establishing production standards. Reduced Overtime 63% by better scheduling, utilizing forecasting and routing. Forsyth County Dept. of Social Services., Winston-Salem, NC 2003-2006 Computing Consultant Led the efforts of DSS in the analysis, design, and implementation of FOCUS, an in-house developed program designed to better fit the needs of citizens, employees, and department. Responsible for understanding and communicating department’s system’s and technology needs to County IT department. Worked directly with programming to design screens, test, and train new users. Handled Tier One support for over 400 users. Played major role in the planning and coordination of DSS’s relocation to a new building. Coordinated the move of all technology equipment to new building, while maintaining services to the public. Worked with moving company to plan the move of all furniture, filing cabinets, and confidential files and records. Worked with Dept. Director on “Leading by Results” initiative, which is a data driven tool used to gauge success’s and opportunities, and to drive process improvements. PPG Industries Lexington, NC (1996-2001) Team Leader Supervised 35+ associates in a manufacturing environment. Selected as trainer for plant’s safety program to train 400+ associates Implemented a successful comprehensive preventive safety program. Hooters of America, Atlanta, GA (1989-1996) General Manager Managed day to day operations with focus on customer service, increased sales, and profitability. Coordinated the opening of two restaurants to include hiring, selecting vendors, training staff and introducing the Hooters brand to new customers. Selected to train managers at franchise location. Education BS, Management Information Systems, High Point University, High Point, NC 2002 BS, Criminal Justice, UNC at Charlotte. Charlotte, NC 1991 Board of Directors - Piedmont Telephone and Communications 2002-2004 Board of Directors - Churchland Volunteer Fire Department 2002-2004 Personal