NECTEC ACE2009 presentation about OpenERP.

1. OpenERP:
The rise of open source business
management software
David Janssens, Almacom (Thailand) Ltd.
david.j@almacom.co.th
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2. Outline
1. History of open source
2. Open source ERP business model
3. Case study: ERP in Europe
4. OpenERP: a leading ERP system
5. Almacom: Thai OpenERP partner
6. OpenERP software architecture
7. OpenERP modules overview
8. Demos
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3. Introduction
● Open source movement started many years ago...
●
Arrival of the Web greatly boosted this movement
●
Open source has been making steady progress in the field of
business software in recent years
●
Recently, viable open source ERP alternatives have begun to appear
●
Companies using new business models have been created to seize
this opportunity
● OpenERP is one of these new kind of ERP systems
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4. 1. History of open source
● Languages: Lisp,C,C++,Perl,Python,Java,PHP,Ruby, ...
● Operating systems: Linux, BSD, Solaris, …
● Databases: PostgreSQL, MySQL, SQLite, …
● Web infrastructure: Apache, Bind, Postfix, …
● CMS: Joomla, Drupal, Wordpress, Plone, Alfresco, …
● Middleware: JBoss, Spring, Rails, OpenObject, …
● Infrastructure: powers Google, Facebook, Salesforce, ...
● The Web changed everything!
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5. Open source powers the web
Market share of Apache web server
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6. Collaborative software development
●
Advantages of open development process:
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Create huge community of developers working together to
improve the software
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From different countries and companies
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“Many eyes make all bugs shallow”
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More likely to attract top talent
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More visibility
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More efficient process, avoid duplication of efforts
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“Disadvantage”
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New business models are needed to support developers
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7. Moving up the software stack
● Evolution of open source:
● System software
– Open source is omni­present (eg: Linux)
● Database systems
– Major improvements in last 10 years: (eg: MySQL)
● Content management
– Major developments in last 5 years: (eg: Joomla, Wordpress, Alfresco)
● Business software
– E­commerce (Magento), CRM (SugarCRM), Procurement (Coupa), ...
● Full ERP systems
– Next stage of open source (eg: OpenERP, xxx­piere)
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8. Open source ERP customer
advantages
● Zero license costs
● Ultimate flexiblity
● No “black­box” package
● No vendor lock­in
● Using standard data formats and protocols
● Less risk
● Future of system not tied to one company
● Extensibility
● “Be the master of your ERP fate”
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9. 2. Open source ERP Business Model
● License costs are zero
● Great for customers, what about developers?
● What is the business model?
● Services
– Implementation, customization, training, maintenance, ...
● On­demand
– Hosting ERP in the “cloud”
– Similar to Salesforce.com, Netsuite
● ERP software requires lots of service
● SAP, Oracle: 80% of revenue = services
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10. Open source marketing power
● Sales and marketing budget:
● Netsuite: 80MEUR, OpenERP: 200kEUR (x400!)
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11. 3. Case study: ERP in Europe
● Smile.fr
● Biggest open­source system integrator in France
● 400 people, 25MEur revenue
● Started selling ERP services at end of 2007
● Compared all open source ERP systems
– 6­month study, 110­page white­paper
– Result: #1: OpenERP, #2: OpenBravo
● Feedback two years later:
– OpenBravo dropped, success with OpenERP
http://rvalyi.blogspot.com/
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12. Open source ERP comparison
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13. Open source ERP trends
Source: Google Insight
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14. Genealogy of open source ERPs
2000 2006 Compiere
Adempiere
OpenBravo
2001 2004 Ofbiz
Neogia, opentaps
2002 TinyERP 2008 OpenERP
Tryton
2002 ERP5
2002 Dolibarr
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15. 4. OpenERP: a leading ERP system
● Started in 2002 in Europe, Belgium
● Indian development branch opened in 2007
● 80 full­time developers, improving core of OpenERP
● Now more than 500 modules
● Global network of partners in more than 30 countries
● Modern software architecture
● Dynamic web interface, python, XML
● Completely open development process
● One of most active projects on Launchpad
● 20 new modules per month, 1000 installations per day, 110 new
customer requests per day
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16. OpenERP: global network of
companies
● 1 Editor
● Based in Belgium, with branch in India
● Manages development of core features of OpenERP
● Provides second­level support contracts
● 50+ partners
● In many different countries
● Provide local services to customers
● 1000+ contributors
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17. 5. Almacom: Thai OpenERP Partner
● Established in Bangkok in mid­2008
● Mission:
● To provide professional services to OpenERP users
● Technical expertise in OpenERP internals
● Official “Golden Partner” of OpenERP
● Excellent contacts with publisher of OpenERP
● Current staff: 8
● Expanding to support customer demand
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18. Almacom contributions to OpenERP
● Domain name: tinyerp.com → openerp.com
● New web interface of OpenERP (v5.0.2+)
● Removed Turbogears dependency
● Switched template system from Kid to Mako
● Switched web framework from Cherrypy v2 → v3
● Result: 30x speedup, easier maintenance
● Many modules, translations
● Purchasing, accounting, reporting, adaptations for Thailand, …
● Support for Thai customers
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19. OpenERP in Thai SME Market
● Current popular software for Thai SMEs:
● Express, Winspeed, Formula/Forma, ...
● Localization: excellent
● Feature set: good
● Technical foundation: average
● Speed of development: slower
● Flexiblity: lower
● On­demand offer: no
● OpenERP
● Localization: average (improving...)
● Feature set: extensive
● Technical foundation: very good
● Speed of development: faster
● Flexibility: higher
● On­demand offer: yes
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20. OpenERP On­Demand in Thailand
http://almacom.co.th/ondemand
● Online version of OpenERP, no server required
● Easiest way to start using OpenERP
● All modules available, no feature restrictions
● Different packages depending on number users
● Fixed price per month
● Fast access
– Servers located in center of bangkok (CAT IDC)
● Scalable to thousands of users
● Hosted on openerp.co.th domain
● Including user support
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21. OpenERP On­Demand in Thailand
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22. On­Demand Reseller Program
● OpenERP On­demand system is open to
external resellers
● Resellers receive commission on subscription
feeds paid by their customers
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23. 6. OpenERP Software Architecture
User computer: OpenObject Web Browser
Desktop / Laptop / (IE, Firefox, Safari, ...)
Desktop Client
Phone / PDA / Terminal
Network: Web service HTML/CSS/JS
LAN / Internet XML­RPC
OpenObject OpenObject
Server hardware
Web Client Mobile Client
OpenObject
Application Server
SQL Database OpenERP Modules
(Postgres, MySQL, (Acct, Stock, Purch,
SQL Server, Oracle...) Sales, MRP, ...)
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24. OpenERP Server
● Object Relational Mapping
● Integrated workflow engine
● Data loading and migration system
● Model­view­controller
● Flexible module system
● Integrated BI tools
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25. OpenERP Desktop Interface
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26. OpenERP Web Interface
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27. OpenERP Mobile Interface
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28. Personalized dashboards
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29. Easy to use search interface
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30. Integrated calendar views
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31. Integrated Gantt views
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32. Integrated BPM views
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33. PDF Forms and Reports
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34. Integrated Business Intelligence
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35. Multi­language support
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36. Integrated view editor
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37. Integrated workflow editor
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38. Integrated object editor
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39. Integrated translation editor
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40. Getting OpenERP source code
● Launchpad project hosting
● Similar to sourceforge
● Bazaar version control system
● Successor to CVS, SVN
● Bug reports
● Blueprints
● Translations
● Q&A
● OpenERP in top­10 active projects
● Current version 5.0
● Different branches: stables, trunk, etc.
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41. 7. OpenERP modules overview
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42. OpenERP modules overview
● Flexible module system is strength of
OpenERP
● More than 500 modules available
● 20 new modules per month
● Module overview:
● Accounting, stock, purchase, sales, manufacturing,
project mgt, CRM, HR, POS, document mgt, e­
commerce, BI, ...
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43. Accounting modules
● Double­entry accounting system
● Multi­company, multi­currency
● Chart of accounts, general ledger, invoicing,
payment/receipt vouchers, bank statement,
cheque processing
● Withholding tax support
● Analytic accounting
● Asset management,
● different costing methods, IFRS compliant
● Budget management
● Integrated to sales, purchase, stock, mrp, hr
● Legal reports
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44. Stock mgt modules
● Multi­warehouse
● Double entry system
● Barcode support
● Stock move tracking
● Shipping management
● Quality control
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45. Purchasing modules
● Integrates best practices: MTS/MTO, JIT,
MPS, Kanban
● Automatic procurement propositions
● Integrated with acct, stock, project
● Powerful pricelist system
● Purchase requisitions, purchase orders
● Department / section level
● Advanced approval control
● Configuration using flexible rules
● Line by line approval
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46. Sales modules
● Easy to use quotation system
● Powerful pricelists
● Follow­up and control of sales
orders, deliveries, invoicing
● Integrated with POS, automatic
accouting entries
● Integrated with contracts, projects,
master production schedule
● Integrated with different e­commerce
platforms
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47. CRM/SRM modules
● Automatic incoming and outgoing mail processing
● Integrated with enterprise calendars
● Integrated with sales, purchases, after­sales services
● Sales leads, sales opportunities
● Customer segmentation
● Phone calls
● Claim processing
● Helpdesk / support
● Job requests
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48. Direct marketing
● Development, execution and monitoring of
campaigns across multiple channels
● Manager offers, campaign steps, workflows
● Create bulk documents
● Configurable workflows
● Complete statistics and dashboards
● Fast orders encoding
● Integrated with analytic accounting, automatic
procurements, sales, CRM
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49. HR modules
● Expense management
● Integrated with financial and
analytic accounting
● Holidays management
● Integrated to company calendar,
payroll
● Timesheets
● Sign­in/sign out
● Skills management
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50. Manufacturing modules
● Multi­level BoM and routings
● JIT
● Different costs methods
● Phantom BoMs
● Configurable products
● workcenter operations
● Integrates sales forecasts
● Automatic purchase propositions: MTS/MTO, master production schedule,
minimum stock rules
● Scheduler computes best proposed planning
● Production manager can use gantt views to organise resources or orders
● Integrated with stock, accounting, HR
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51. Project mgt modules
● Financial project mgt
● Based on analytic accounting
● Keep track of costs, budgets
● Automatic invoicing, profitability reports
● Operational mgt
● Task allocations
● Short and long term plannings
● Delegations
● Retro­planning computations
● GTD, SCRUM
● Dynamic Gantt views to organize projects and tasks
● Timesheets
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52. POS Modules
● Easy and complete touchscreen
interface for end­users
● Support for direct invoicing
● Support for reimbursements and
product exchanges
● 12 types of supported barcodes
● Integrated with stock, accounting,
sales
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53. Document mgt modules
● Automatic indexation of documents
● Virtual files and folders to automate any kind of
document generation
● Shared calendars
● Integrated wiki engine
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54. E­commerce modules
● Integration with OSCommerce,
EZPublish, Magento, Joomla
● Portal access for customers to
manage their accounts and
orders
● Integrated with CRM, sales
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55. Business intelligence modules
● OLAP database
● Multi­dimensional analysis using MDX
queries
● Cube designer
● Works on any DB, supports introspection
● Cube browser
● Consolidate, drill up, drill down, slice, filter
data
● User­friendly: drag&drop, easy to use,
preconfigured
● Analysis in real time
● Respect OpenERP access rights
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56. OpenERP Documentation
● “Open ERP for Retail and Industrial Management”
● Authors:
– Fabien Pinckaers: CEO of Tiny
– Geoff Gardiner: CEO of Seath Solutions Ltd.
● Senior Industrial Research Fellow at Cambridge University’s Institute for
Manufacturing
● Hard­copy from Amazon, free PDF from openerp.com
● http://doc.openerp.com/
● Forums, IRC logs
● http://forum.openerp.com/
● http://openerp­thai.com/
● Training sessions (user, technical)
● Source code!
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57. Conclusion
● Learn more about OpenERP:
● http://openerp.com/
● http://openobject.com/
● http://openerp­thai.com/
● Implement OpenERP in your company:
● Get professional services, http://almacom.co.th/
● Try On­demand OpenERP:
● http://almacom.co.th/ondemand
● Join us!
● Become a partner, reseller or contributor...
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58. 8. Demos
● Desktop interface
● Web interface
● Dashboards
● Workflows and BPM
● Calendar views
● Gantt views
● Workflow editor
● View editor
● PDF reports
● Thai translation
● Mobile interface
● Business intelligence
● CRM, Sales, Manufacturing, Purchasing, Accounting
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