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Open ERP
                                    Agile Implementation Methodology
                                    Agile Implementation Methodology




&A   Nom du fichier – à compléter     Management Presentation
TOC
     ●
     ● Agile & Lean Approach
       Agile & Lean Approach
     ● Implementation Challenges
     ●
       Implementation Challenges
     ● Our methodology
     ●
       Our methodology
       ● Pre-Analysis
       ●
         Pre-Analysis
       ● Implementation
       ●
         Implementation
       ● Maintenance & Support
       ●
         Maintenance & Support
     ● Contracts
     ●
       Contracts




&A   Nom du fichier – à compléter   Management Presentation   2
Implementation Challenges

                                              Success =
                                               Success =
                       Flexible Product + Strong Methodology + Smart Supplier
                       Flexible Product + Strong Methodology + Smart Supplier


           ••    An Agile approach:
                 An Agile approach:
                  •• Your needs evolves every month
                     Your needs evolves every month
                         •• => You can't rely on a 9 months old analysis !!
                            => You can't rely on a 9 months old analysis
                  •• Complexity are in the details
                     Complexity are in the details
                         •• => Details are usually discovered at the end
                            => Details are usually discovered at the end
           ••    Risk Management:
                 Risk Management:
                  •• Customer feedback as earlier as possible, don't wait that we finally deliver the whole
                     Customer feedback as earlier as possible, don't wait that we finally deliver the whole
                  project
                   project
                  •• Priorities are chaning => Focus on high-value first
                     Priorities are chaning => Focus on high-value first
           ••    Change Management
                 Change Management
                  •• Help HR to manage the changes
                     Help HR to manage the changes
                  •• Train and communicate internally
                     Train and communicate internally




&A   Nom du fichier – à compléter   Management Presentation                                               3
Agile Methodology



               Traditional Approach                                      Our Approach

          Quote based on customer's own                         Adapt the project and the quote to
           analysis                                               OpenERP
          Long development cycles, deliver at                   Short cycles, deliver every month
           the end                                               Focus on high values firsts, reorder
          Develop to deliver what's promised                     priorities monthly
           on the contract                                       Try to discover problems earlier
          Usually discover problems at the                      Develop the project like an house
           end                                                    construction
          Divide the project in small part and
           implement




&A   Nom du fichier – à compléter   Management Presentation                                              4
Be Organized & Systematic




                                    Our Methodology




&A   Nom du fichier – à compléter   Management Presentation     5
Methodology Overview

                                         The Implementation Phases
                                         The Implementation Phases




&A   Nom du fichier – à compléter   Management Presentation          6
Methodology – First Meeting
                                           Help the customer to decide...


           •• Help the customer to take a decision:
              Help the customer to take a decision:
                            •• Presentation of the company
                               Presentation of the company
                            •• Demonstration of OpenERP
                               Demonstration of OpenERP
                            •• Explain the methodology
                               Explain the methodology

           •• If you need more information
               If you need more information
                   ••We have books,
                     We have books,
                   ••You can subscribe a training session (pay a little bit to see everything)
                     You can subscribe a training session (pay a little bit to see everything)
                   ••You can attend free demonstrations at our offices
                     You can attend free demonstrations at our offices

           •• Next Step:
              Next Step:
                   ••A quotation for the Pre-analysis
                     A quotation for the Pre-analysis
                   ••Sample of deliverables
                     Sample of deliverables




&A   Nom du fichier – à compléter    Management Presentation                                     7
Methodology




                                    The Pre-Analysis




&A   Nom du fichier – à compléter   Management Presentation   8
Methodology – Pre-Analysis
                                          A fixed price quotation

           •• Your goals
              Your goals
                    •• You work with us to evaluate OpenERP
                       You work with us to evaluate OpenERP
                    •• You get an dedicated analysis of your need
                       You get an dedicated analysis of your need
                    •• We start the project, no GO/NO GO decision
                       We start the project, no GO/NO GO decision
           •• Our deliverables
              Our deliverables
                    •• Summary of the project (risks, needs, ...)
                       Summary of the project (risks, needs, ...)
                    •• Detailed scope of the project (.XLS)
                       Detailed scope of the project (.XLS)
                    •• A quote for the full project
                       A quote for the full project
                    •• The contract (.DOC)
                       The contract (.DOC)
                    •• A Planning
                       A Planning
           •• Our Goals
              Our Goals
                    •• Understand your needs before quoting
                       Understand your needs before quoting
                    •• Reformulation of your needs according to our solutions
                       Reformulation of your needs according to our solutions




&A   Nom du fichier – à compléter   Management Presentation                     9
Methodology – Pre-Analysis
                                          How...

           •• Your project manager attend a generic training to perfectly understand
               Your project manager attend a generic training to perfectly understand
              OpenERP, his advantages and limits (5 Days)
               OpenERP, his advantages and limits (5 Days)
           •• Meeting with the management (1 day)
               Meeting with the management (1 day)
                •• Goals of the project
                    Goals of the project
                •• Company overview
                    Company overview
           •• Analysis with the “project manager” (5 days)
               Analysis with the “project manager” (5 days)
                •• Use-Cases
                    Use-Cases
                •• Scope Documents
                    Scope Documents
           •• Internal review by OpenERP experts (3 days)
               Internal review by OpenERP experts (3 days)
                •• Native vs Parametrization vs To Develop
                    Native vs Parametrization vs To Develop
                •• Risks,
                    Risks,
           •• Presentation of the project (1 day)
               Presentation of the project (1 day)
                •• Detailed Scope
                    Detailed Scope
                •• Implementation Approach, Quote & Planning
                    Implementation Approach, Quote & Planning


&A   Nom du fichier – à compléter   Management Presentation                             10
Methodology – Pre-Analysis
                                          2 Options...


           •• Option 1: help in change management & detailed analysis
              Option 1: help in change management & detailed analysis
               •• Interview of end-users
                   Interview of end-users
               •• When do you need this:
                   When do you need this:
                      •• Your project manager does not know perfectly all needs
                         Your project manager does not know perfectly all needs
                      •• You need to prepare the employees to the change
                         You need to prepare the employees to the change

           •• Option 2: implement a use case
              Option 2: implement a use case
               •• Develop/implement a specific use-case in OpenERP
                  Develop/implement a specific use-case in OpenERP
               •• When do you need this:
                  When do you need this:
                     •• You are not sure OpenERP perfectly fit your needs
                        You are not sure OpenERP perfectly fit your needs
                     •• You need to convince the managers
                        You need to convince the managers




&A   Nom du fichier – à compléter   Management Presentation                       11
Methodology




                        The Implementation Project




&A   Nom du fichier – à compléter   Management Presentation   12
Methodology – Implementation
                                           Key ideas...

     •• Know the big picture:
        Know the big picture:
            •• We implement ERP like houses: all plans, all foundations, all electricity, then
               We implement ERP like houses: all plans, all foundations, all electricity, then
               all finitions, etc.
               all finitions, etc.
            •• Most suppliers split by dept: accounting (plans, code, configure, test), then
               Most suppliers split by dept: accounting (plans, code, configure, test), then
               stock mgt (plans, code, configure, test...)
               stock mgt (plans, code, configure, test...)


     •• Steps: (replace by a picture)
        Steps: (replace by a picture)
           •• Do a detailed analysis
                Do a detailed analysis
           •• Deliver all screens
                Deliver all screens
           •• Start data integration (in parallel with others next steps)
                Start data integration (in parallel with others next steps)
           •• Build the logic (workflows)
                Build the logic (workflows)
           •• Build Reports
                Build Reports
           •• Validate everything
                Validate everything



&A    Nom du fichier – à compléter   Management Presentation                                     13
Methodology – Implementation
                                           Step 1 : The Detailed Analysis



     •• Deliverable:
        Deliverable:
            •• A document that describe the solution, not the need
               A document that describe the solution, not the need
                •• A list of screens
                   A list of screens
                •• A list of workflows
                   A list of workflows
                •• Some use-case and demo data
                   Some use-case and demo data

     •• Goal: The customer can see the final result after this step !!
        Goal: The customer can see the final result after this step
           •• => Fast Feedback
                => Fast Feedback
     •• Tools: Screens & Workflow Designers
        Tools: Screens & Workflow Designers




&A    Nom du fichier – à compléter   Management Presentation                14
Methodology – Implementation
                                           Step 2 : The Screens




     •• Deliverable:
        Deliverable:
            •• A working version on OpenERP that has all screens adapted to the customer
               A working version on OpenERP that has all screens adapted to the customer
               need. Demonstration data are set.
               need. Demonstration data are set.

     •• After this first development step:
        After this first development step:
           •• The customer can test the solution and organize workshop with end users →
                The customer can test the solution and organize workshop with end users →
                Quick feedback
                Quick feedback




&A    Nom du fichier – à compléter   Management Presentation                               15
Methodology – Implementation
                                           Step 3 : The Logic - Workflow




     •• Deliverable:
        Deliverable:
            •• A working version on OpenERP that integrate all the business logic and
               A working version on OpenERP that integrate all the business logic and
               computed fields
               computed fields

     •• After this phase:
        After this phase:
           •• The whole solution is working and tested by the customer. They are no
                The whole solution is working and tested by the customer. They are no
                report, nor customer data in the solution.
                report, nor customer data in the solution.




&A    Nom du fichier – à compléter   Management Presentation                            16
Methodology – Implementation
                                           Step 4 : The Reports




     •• Deliverable:
        Deliverable:
            •• The solution is complete.
               The solution is complete.

     •• After this phase:
        After this phase:
           •• Everything works, we still need to validate with customer's own data.
                Everything works, we still need to validate with customer's own data.




&A    Nom du fichier – à compléter   Management Presentation                            17
Methodology – Implementation
                                           Step 5 : Delivery




     •• Deliverable:
        Deliverable:
            •• All points of the main Scope Documents are signed by the customer.
               All points of the main Scope Documents are signed by the customer.

     •• After this phase:
        After this phase:
           •• We can start training end-users and put in production
                We can start training end-users and put in production




&A    Nom du fichier – à compléter   Management Presentation                        18
Methodology




                                            What's next ?




&A   Nom du fichier – à compléter   Management Presentation   19
Methodology – After-Sales Services
                                           Step 5 : The facts

     •• It will not work perfectly, directly !!
         It will not work perfectly, directly
            ••    We continue to assist end-users
                  We continue to assist end-users
            ••    We are reactive when troubles are detected in production
                  We are reactive when troubles are detected in production
            ••    We need to be supported by management
                  We need to be supported by management
            ••    → We do provide a guarantee of needs
                  → We do provide a guarantee of needs

     •• After 2 months:
        After 2 months:
           •• Everyone will be happy !!
                Everyone will be happy




&A    Nom du fichier – à compléter   Management Presentation                 20
Methodology – After-Sales Services
                                           Step 5 : Maintenance & Support

     •• … to be continued ...
        … to be continued ...




&A    Nom du fichier – à compléter   Management Presentation                21
Next Step ?




&A   Nom du fichier – à compléter   Management Presentation
Next Step
                                           Let's continue...

     •• Next Step
        Next Step
          •• Quote for the Pre-Analysis phase
              Quote for the Pre-Analysis phase
          •• Option 1: change management
              Option 1: change management
          •• Option 2: use-case
              Option 2: use-case




&A    Nom du fichier – à compléter   Management Presentation   23

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Agile Open ERP Implementation Methodology

  • 1. Open ERP Agile Implementation Methodology Agile Implementation Methodology &A Nom du fichier – à compléter Management Presentation
  • 2. TOC ● ● Agile & Lean Approach Agile & Lean Approach ● Implementation Challenges ● Implementation Challenges ● Our methodology ● Our methodology ● Pre-Analysis ● Pre-Analysis ● Implementation ● Implementation ● Maintenance & Support ● Maintenance & Support ● Contracts ● Contracts &A Nom du fichier – à compléter Management Presentation 2
  • 3. Implementation Challenges Success = Success = Flexible Product + Strong Methodology + Smart Supplier Flexible Product + Strong Methodology + Smart Supplier •• An Agile approach: An Agile approach: •• Your needs evolves every month Your needs evolves every month •• => You can't rely on a 9 months old analysis !! => You can't rely on a 9 months old analysis •• Complexity are in the details Complexity are in the details •• => Details are usually discovered at the end => Details are usually discovered at the end •• Risk Management: Risk Management: •• Customer feedback as earlier as possible, don't wait that we finally deliver the whole Customer feedback as earlier as possible, don't wait that we finally deliver the whole project project •• Priorities are chaning => Focus on high-value first Priorities are chaning => Focus on high-value first •• Change Management Change Management •• Help HR to manage the changes Help HR to manage the changes •• Train and communicate internally Train and communicate internally &A Nom du fichier – à compléter Management Presentation 3
  • 4. Agile Methodology Traditional Approach Our Approach  Quote based on customer's own  Adapt the project and the quote to analysis OpenERP  Long development cycles, deliver at  Short cycles, deliver every month the end  Focus on high values firsts, reorder  Develop to deliver what's promised priorities monthly on the contract  Try to discover problems earlier  Usually discover problems at the  Develop the project like an house end construction  Divide the project in small part and implement &A Nom du fichier – à compléter Management Presentation 4
  • 5. Be Organized & Systematic Our Methodology &A Nom du fichier – à compléter Management Presentation 5
  • 6. Methodology Overview The Implementation Phases The Implementation Phases &A Nom du fichier – à compléter Management Presentation 6
  • 7. Methodology – First Meeting Help the customer to decide... •• Help the customer to take a decision: Help the customer to take a decision: •• Presentation of the company Presentation of the company •• Demonstration of OpenERP Demonstration of OpenERP •• Explain the methodology Explain the methodology •• If you need more information If you need more information ••We have books, We have books, ••You can subscribe a training session (pay a little bit to see everything) You can subscribe a training session (pay a little bit to see everything) ••You can attend free demonstrations at our offices You can attend free demonstrations at our offices •• Next Step: Next Step: ••A quotation for the Pre-analysis A quotation for the Pre-analysis ••Sample of deliverables Sample of deliverables &A Nom du fichier – à compléter Management Presentation 7
  • 8. Methodology The Pre-Analysis &A Nom du fichier – à compléter Management Presentation 8
  • 9. Methodology – Pre-Analysis A fixed price quotation •• Your goals Your goals •• You work with us to evaluate OpenERP You work with us to evaluate OpenERP •• You get an dedicated analysis of your need You get an dedicated analysis of your need •• We start the project, no GO/NO GO decision We start the project, no GO/NO GO decision •• Our deliverables Our deliverables •• Summary of the project (risks, needs, ...) Summary of the project (risks, needs, ...) •• Detailed scope of the project (.XLS) Detailed scope of the project (.XLS) •• A quote for the full project A quote for the full project •• The contract (.DOC) The contract (.DOC) •• A Planning A Planning •• Our Goals Our Goals •• Understand your needs before quoting Understand your needs before quoting •• Reformulation of your needs according to our solutions Reformulation of your needs according to our solutions &A Nom du fichier – à compléter Management Presentation 9
  • 10. Methodology – Pre-Analysis How... •• Your project manager attend a generic training to perfectly understand Your project manager attend a generic training to perfectly understand OpenERP, his advantages and limits (5 Days) OpenERP, his advantages and limits (5 Days) •• Meeting with the management (1 day) Meeting with the management (1 day) •• Goals of the project Goals of the project •• Company overview Company overview •• Analysis with the “project manager” (5 days) Analysis with the “project manager” (5 days) •• Use-Cases Use-Cases •• Scope Documents Scope Documents •• Internal review by OpenERP experts (3 days) Internal review by OpenERP experts (3 days) •• Native vs Parametrization vs To Develop Native vs Parametrization vs To Develop •• Risks, Risks, •• Presentation of the project (1 day) Presentation of the project (1 day) •• Detailed Scope Detailed Scope •• Implementation Approach, Quote & Planning Implementation Approach, Quote & Planning &A Nom du fichier – à compléter Management Presentation 10
  • 11. Methodology – Pre-Analysis 2 Options... •• Option 1: help in change management & detailed analysis Option 1: help in change management & detailed analysis •• Interview of end-users Interview of end-users •• When do you need this: When do you need this: •• Your project manager does not know perfectly all needs Your project manager does not know perfectly all needs •• You need to prepare the employees to the change You need to prepare the employees to the change •• Option 2: implement a use case Option 2: implement a use case •• Develop/implement a specific use-case in OpenERP Develop/implement a specific use-case in OpenERP •• When do you need this: When do you need this: •• You are not sure OpenERP perfectly fit your needs You are not sure OpenERP perfectly fit your needs •• You need to convince the managers You need to convince the managers &A Nom du fichier – à compléter Management Presentation 11
  • 12. Methodology The Implementation Project &A Nom du fichier – à compléter Management Presentation 12
  • 13. Methodology – Implementation Key ideas... •• Know the big picture: Know the big picture: •• We implement ERP like houses: all plans, all foundations, all electricity, then We implement ERP like houses: all plans, all foundations, all electricity, then all finitions, etc. all finitions, etc. •• Most suppliers split by dept: accounting (plans, code, configure, test), then Most suppliers split by dept: accounting (plans, code, configure, test), then stock mgt (plans, code, configure, test...) stock mgt (plans, code, configure, test...) •• Steps: (replace by a picture) Steps: (replace by a picture) •• Do a detailed analysis Do a detailed analysis •• Deliver all screens Deliver all screens •• Start data integration (in parallel with others next steps) Start data integration (in parallel with others next steps) •• Build the logic (workflows) Build the logic (workflows) •• Build Reports Build Reports •• Validate everything Validate everything &A Nom du fichier – à compléter Management Presentation 13
  • 14. Methodology – Implementation Step 1 : The Detailed Analysis •• Deliverable: Deliverable: •• A document that describe the solution, not the need A document that describe the solution, not the need •• A list of screens A list of screens •• A list of workflows A list of workflows •• Some use-case and demo data Some use-case and demo data •• Goal: The customer can see the final result after this step !! Goal: The customer can see the final result after this step •• => Fast Feedback => Fast Feedback •• Tools: Screens & Workflow Designers Tools: Screens & Workflow Designers &A Nom du fichier – à compléter Management Presentation 14
  • 15. Methodology – Implementation Step 2 : The Screens •• Deliverable: Deliverable: •• A working version on OpenERP that has all screens adapted to the customer A working version on OpenERP that has all screens adapted to the customer need. Demonstration data are set. need. Demonstration data are set. •• After this first development step: After this first development step: •• The customer can test the solution and organize workshop with end users → The customer can test the solution and organize workshop with end users → Quick feedback Quick feedback &A Nom du fichier – à compléter Management Presentation 15
  • 16. Methodology – Implementation Step 3 : The Logic - Workflow •• Deliverable: Deliverable: •• A working version on OpenERP that integrate all the business logic and A working version on OpenERP that integrate all the business logic and computed fields computed fields •• After this phase: After this phase: •• The whole solution is working and tested by the customer. They are no The whole solution is working and tested by the customer. They are no report, nor customer data in the solution. report, nor customer data in the solution. &A Nom du fichier – à compléter Management Presentation 16
  • 17. Methodology – Implementation Step 4 : The Reports •• Deliverable: Deliverable: •• The solution is complete. The solution is complete. •• After this phase: After this phase: •• Everything works, we still need to validate with customer's own data. Everything works, we still need to validate with customer's own data. &A Nom du fichier – à compléter Management Presentation 17
  • 18. Methodology – Implementation Step 5 : Delivery •• Deliverable: Deliverable: •• All points of the main Scope Documents are signed by the customer. All points of the main Scope Documents are signed by the customer. •• After this phase: After this phase: •• We can start training end-users and put in production We can start training end-users and put in production &A Nom du fichier – à compléter Management Presentation 18
  • 19. Methodology What's next ? &A Nom du fichier – à compléter Management Presentation 19
  • 20. Methodology – After-Sales Services Step 5 : The facts •• It will not work perfectly, directly !! It will not work perfectly, directly •• We continue to assist end-users We continue to assist end-users •• We are reactive when troubles are detected in production We are reactive when troubles are detected in production •• We need to be supported by management We need to be supported by management •• → We do provide a guarantee of needs → We do provide a guarantee of needs •• After 2 months: After 2 months: •• Everyone will be happy !! Everyone will be happy &A Nom du fichier – à compléter Management Presentation 20
  • 21. Methodology – After-Sales Services Step 5 : Maintenance & Support •• … to be continued ... … to be continued ... &A Nom du fichier – à compléter Management Presentation 21
  • 22. Next Step ? &A Nom du fichier – à compléter Management Presentation
  • 23. Next Step Let's continue... •• Next Step Next Step •• Quote for the Pre-Analysis phase Quote for the Pre-Analysis phase •• Option 1: change management Option 1: change management •• Option 2: use-case Option 2: use-case &A Nom du fichier – à compléter Management Presentation 23