2. 00.
01. Corporate Information
02. Strategic Partners
03. Valued Customers
04. R&D Activities
05. Strategic Markets
06. Business Lines and Products
07. Contact Information
3. 01.
Corporate We are an international company
Information
highly specialized in offering global
Who we are
What we do
IT solutions based on
Where we are Open Source and Linux
platforms
4. Our Vision
01. To become the international leader in Open Source Technology
Our Mission
Corporate
Apply our knowledge of the opportunities offered by Open Source
Information to deliver effective solutions and innovation to our customers while
promoting the professional development of our employees and
building value for shareholders.
Who we are
Our Values
What we do
Deliver effective solutions to
Research and Innovation
Where we are our customers
Teamwork
Corporate Social
Responsibility Commitment to the
development of a society
Commitment to Open Source
connected by information and
knowledge
Ethics and Respect for
individuals
5. Open Sistemas Group
01. Our company and the brands that complement our core business:
Corporate
Information
Who we are
What we do
Where we are
Madrid Santiago de Chile
Valencia Bogotá
Zaragoza London
Barcelona Shanghai
Sevilla
6. 01. Software
Development Public sector
Corporate Systems
Integration
Information Business
lines Pharma
Consultancy
And training
Who we are
Strategic
Markets
Outsourcing
Commerce
What we do
Where we are Ours
Solutions Telco
Third Party
Hosting, Support,
Services SaaS Key Accounts
7. 01.
Corporate
Information
Who we are
What we do
Where we are
· Spain (Madrid, Valencia, Barcelona, Sevilla, Zaragoza)
· Chile (Santiago de Chile)
· Colombia (Bogotá)
· Great Britain (London)
· China (Shanghai)
9. Spain
03. Government & Public Sector
– Agencia Tributaria
– Junta de Extremadura
Valued – Consejeria de Salud de Valencia
customers – Consejería de Infraestructuras de
Valencia
– Consejería de Presidencia en
Valencia
Spain – Fundación IAVANTE en University & Education
Andalucía – Universitat Oberta de
ITC Sector Catalunya
Chile – Telefonica – UNED
– Orange – ICEA
Colombia Healthcare – Universitat de Valencia
– Hospital universitario de Pharma
Zaragoza
– Hospital de Gandía – Merck, Sharp & Dohme
– Hospital Son Dureta – Scherring-Plough
10. Chile
03.
Valued
customers
Spain
Government & Public Sector University & Education
– Ministerio de Bienes Nacionales – Universidad Catolica del
Chile de Chile del Gobierno de Chile Maule
– Ministerio de Salud del Gobierno – Universidad de La Frontera
Colombia de Chile
– Centro de Genómica Nutricional – Universidad de Concepcion
Agro Acuicola – Preuniversitario Pedro de
– Metro de Santiago Valdivia
Private Sector / Telco
– Bysant
– Social Atom
– OpenSoftware
– Exe Ingenieria
– Intensiva
11. Colombia
03. Government & Public Sector
– Ministry of Protection
– Ministry of Commerce
Valued – Ministry of Justice
customers – Ministry of Culture
– National Police
– FONADE
Services
Spain – Grupo Latino de Publicidad
– PriceWaterhouse Coopers Commerce
Chile – Caracol TV – Alkosto
– Copa Airlines – Kimberly Clark
Colombia Industry – Proexport
– DHL
– BAT
Finance
– DIAGEO
– Multibanca Colpatria
– Philips Interbolsa
–
– Alqueria – BBVA Horizonte
– Nokia – Correval
– Kimberly Clark – Bancoldex
12. R&D Projects and Activities
04. R&D Products Contributions to Open Source
– MPQMark: MP3 / MP2 audio – Linux Kernel and GLibc
watermarking bugfixing and development
R&D activities – Different eBook developments – Symfony Project contributions
– Datasol: a Solar plant – Different Facebook
management application developments
– Web based collaborative – Openstreetmap: GVSig
document creation integration
– Typo3 extensions liberated to – OpenCMS: Lucene integration
the community Community activities
– OpenTPV: An Open Source – FOOSBridge
Point of Sale
– Typo3 hispano
– Gentoo for Zaurus: Full ARM
– Valencian University chair
Linux distribution for embedded
systems – Members of ASOLIF and
Solimadrid
13. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training
Public sector
Strategic
Markets
Pharma Outsourcing
Commerce
Commerce
Ours
Telco Solutions Telco
Third Party
Key Accounts
Hosting, Support,
Services SaaS Key Accounts
15. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training
Public sector
– Overview
Strategic
Markets
– Success cases Outsourcing
Commerce
Pharma
Ours
Commerce
Solutions Telco
Telco Third Party
Key Accounts
Hosting, Support,
Services SaaS Key Accounts
16. Public sector
05.
Competitive advantages
Deep knowledge about technology
Strategic
Lower costs
Markets
Flexibility and Specialization
Certified Profiles
Strong partnerships
Public sector
– Overview
– Success cases
Business lines
Solutions
Systems Integration /Desktop Linux
Content Management Systems
Pharma
eLearning platforms and Training
Document Management Systems
Commerce
Outsourcing of skilled technicians
DBMS and BI platforms
Strategic marketing and Com
RedHat Enterprise Linux
Telco
Database Management Systems
Zimbra and Mail Solutions
eLearning Solutions
Big accounts Success cases:
17. AEAT: Solution against fraud
05.
Customer challenge / Problem:
Strategic
Necessity to provide near real
time information to users
Markets
Bad scalability and security
Public sector Reasons for problem:
– Overview
Complex low level programming How we solved the problem:
– Success cases under Linux needed
An experienced linux programming
Very Large Databases team
Pharma
A senior DBA to analyze and make
migration to Sybase IQ
Commerce
Negative organization impacts:
A team of System Admins
experienced in large IBM systems
Telco
Users had problems to access
information
Positive business outcome:
Key Accounts
Low detection rate of fraudulent
activities
Reduced 200 times the response
time to the user
Frequent downtime issues
Reduced downtime to almost 0
18. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training
Public sector
– Overview
Strategic
Markets
– Success cases Outsourcing
Commerce
Pharma
Ours
Commerce
Solutions Telco
Telco Third Party
Key Accounts
Hosting, Support,
Services SaaS Key Accounts
19. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training
Public sector
Strategic
Markets
Pharma Outsourcing
Commerce
– Overview
– Success cases
Ours
Commerce
Solutions Telco
Telco Third Party
Key Accounts
Hosting, Support,
Services SaaS Key Accounts
20. Pharma
05.
Competitive advantages
Knowledge about sector
Strategic
Personal data protection laws
Markets awareness
Lower costs
Broad experience & success cases
Public sector
Pharma
Business lines
Solutions
– Overview
Software Development
RedHat Linux
– Success cases
Systems integration and
Business Intelligence
administration platforms
Commerce
eMarketing
Portal & Content Management
Knowledge Management
Document Management
Telco
Solutions
eLearning Solutions
Key Accounts
Success cases:
21. MSD: Medical eMeetings Scheduler
05.
Customer challenge / Problem:
Strategic
Link several eMeetings
applications within a website
Markets
Administrators need to manage
and plan the events
Calendar and scheduller utility
Public sector for application users
Pharma Reasons for problem: How we solved the problem:
– Overview
– Success cases
MSD offers eMeetings on
Development of a driver
demand using different products between Scheduler and final
eMeetings applications
Commerce
Doctors don't have advanced
technical skills on internet
Web design and functionality
solutions guied by usability criteria
Telco
Negative organization impacts:
Key Accounts Positive business outcome:
High risks, such as a great
volume of users affected by a
eMeetings Scheduler has become
potential failure one of the most popular apps
within the medical portal Univadis
22. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training
Public sector
Strategic
Markets
Pharma Outsourcing
Commerce
– Overview
– Success cases
Ours
Commerce
Solutions Telco
Telco Third Party
Key Accounts
Hosting, Support,
Services SaaS Key Accounts
23. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training
Public sector
Strategic
Markets
Pharma Outsourcing
Commerce
Commerce
– Overview Ours
– Success cases
Solutions Telco
Telco Third Party
Key Accounts
Hosting, Support,
Services SaaS Key Accounts
24. Commerce
05.
▪ Competitive advantages
▪
Deep knowledge about technology
Strategic ▪
Quick change adoption
Markets ▪
Lower costs
▪
Provider independency
Public sector
Pharma ▪
Business lines ▪
Solutions
▪
Software Development ▪
OpenTPV
Commerce ▪
Systems integration and administration ▪
LopdGEST
– Overview
– Success cases
▪
Outsourcing ▪
SugarCRM
▪
E-Learning
Telco ▪
Openbravo ERP
Key Accounts Success cases:
25. Bocatta: Search for a reliable software
05.
Customer challenge / Problem:
Strategic A POS system that could work on
▪
Linux / Windows operating system
Markets ▪
Adaptation to Bocatta special needs
(fastfood, menus, kitchen
monitor, ...)
Public sector Reasons for the problem:
How we solved the problem:
▪
Previous homemade Software was
Pharma buggy and not manageable ▪
Small consultancy to choose the best
▪
Closed source software made very Open Source solution for Bocatta
Commerce difficult to implement new features ▪
Implementation of the needed features
– Overview
– Success cases
▪
Testing and deploy
Negative organization impacts:
▪
Release modifications to the Open
▪
Constant downtimes affected sells
Telco Source community
▪
Closed source software made very
difficult to implement new features Positive business outcome:
Key Accounts
▪
Previous software maintenance ▪ A reliable, cheap and featureful
costs were too expensive solution
▪
Free new releases with bug fixes
and new features
26. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training
Public sector
Strategic
Markets
Pharma Outsourcing
Commerce
Commerce
– Overview Ours
– Success cases
Solutions Telco
Telco Third Party
Key Accounts
Hosting, Support,
Services SaaS Key Accounts
27. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training
Public sector
Strategic
Markets
Pharma Outsourcing
Commerce
Commerce
Ours
Telco Solutions Telco
– Overview
– Success cases Third Party
Key Accounts
Hosting, Support,
Services SaaS Key Accounts
28. Telco
05.
Competitive advantages
Deep knowledge about technology
Strategic
Quick change adoption
Markets
Lower costs
Provider independency
Public sector
Pharma
Business lines
Solutions
Software Development
RedHat Linux
Commerce
Systems integration and
Business Intelligence
administration
Portal & Content Management
Telco
Consultancy, Marketing and
Embedded Systems
– Overview Training
– Success cases – IP Telephony
Outsourcing
Key Accounts Success cases:
29. Telefonica: Aplicateca SaaS platform
05.
Customer challenge / Problem:
Strategic
Necessity to implement two
open source applications into
Markets their SaaS platform
Reliability and Scalability to
thousand of users
Public sector
Reasons for problem:
Pharma
Closed deadline of the launch
event
How we solved the problem:
Provisioning and Single Sign On
An experienced linux
Commerce
requires software modifications programming team
Development of Provisioning
Telco Negative organization impacts: and Single Sign On on both
– Overview applications
– Success cases
The impact of a failure affects a
lot of users
A 24x7 support call center
Key Accounts
Credibility of new launched
Aplicateca platform depends on Positive business outcome:
this applications
Aplicateca was launched on
september 2009
30. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training
Public sector
Strategic
Markets
Pharma Outsourcing
Commerce
Commerce
Ours
Telco Solutions Telco
– Overview
– Success cases Third Party
Key Accounts
Hosting, Support,
Services SaaS Key Accounts
31. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training
Public sector
Strategic
Markets
Pharma Outsourcing
Commerce
Commerce
Ours
Telco Solutions Telco
Third Party
Key Accounts
– Overview
– Success cases
Hosting, Support,
Services SaaS Key Accounts
32. Key Accounts
05.
▪ Business Orientation
▪
Technology serves business
Strategic ▪
Open source is enterprise ready
Markets ▪
Business experienced profiles
▪
Good practices approach
▪
Standards, protocols and procedures
Public sector
Pharma ▪
Services ▪
Solutions
▪
Consulting and project leading ▪
Integrated management solutions
Commerce ▪
Data analysis and optimization ▪
ERP + CRM + BI bundles
▪
24x7 support ▪
Company-wide customizations
Telco ▪
Outsourcing ▪
Clustering and high availability
systems
Key Accounts
– Overview
– Success cases
Success cases:
33. Toshiba Online Marketing Tools
05.
Customer challenge / Problem:
Sends marketing emails to a variety of
Strategic target segments: clients, partners,
internal bulletins...
Markets
Lack of feedback and ROI
measurement
Duplicates being sent
Public sector
Reasons for problem: How we solved the problem:
Pharma Extensive analysis of operational
Unclean databases and
segmentation problems and marketing issues
Commerce
Lack of specific tools
Research and selection of
appropriate tools, such as PHPList
Telco Negative organization impacts:
Tools' customization and branding,
including templates
Bad customer image
Key Accounts
– Overview
Decrease in communication Positive business outcome:
– Success cases frequency
Targeted and customized
Questioned campaign returns communications
Partnerships relations harmed
Feedback and usage analysis
34. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training
Business Lines
Strategic
Markets
– Software Outsourcing
Development Commerce
– Systems Integration
– Consultancy and
Training Ours
– Outsourcing
Solutions Telco
Solutions Third Party
Services
Hosting, Support,
Services SaaS Key Accounts
35. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training
Business Lines
Strategic
Markets
– Software Outsourcing
Development Commerce
– Systems Integration
– Consultancy and
Training Ours
– Outsourcing
Solutions Telco
Solutions Third Party
Services
Hosting, Support,
Services SaaS Key Accounts
36. Business Lines
06. 01. Software Development
· Knowledge Management · Web 2.0
Business lines · Portal Management · Community Portals
& Products · Content Management · Blogs / Planets / Online Games /
eCommerce
· Document Management
· Facebook and Google integration
· E-Learning Platforms
Business Lines · Emarketing
– Software · Pharma specialized Software · Online Marketing, SEO, ...
Development
– Systems Integration · Information Management · Online Surveys
– Consultancy and · CRM Systems · Embedded and Mobile
Training
– Outsourcing
· ERP Systems
· Kiosks
· Business Intelligence
· Embedded Linux (mobile, eBooks, ...)
Solutions · Security applications · Business Intelligence
Services · Desktop Linux
37. Business Lines
06. 02. Systems Integration and Administration
· Linux Systems · Database Management
Business lines · Linux administration · Sybase IQ
& Products · Virtualization · MySQL
· Linux Distributions · PostgreSQL
· Desktop Migrations · Ingres
Business Lines · · Quality Management
Load tests
– Software
Development · Network infrastructure · Systems Integration
– Systems Integration
– Consultancy and
· Backup and Security
· Open Source applications integration
Training · Monitoring
· Samba integration Solutions
– Outsourcing · Email Servers
· Project Management: Redmine, Trac
·
Solutions ·
Incident Management Systems
LDAP Architecture
· SaaS Applications and
services
· Network Design
Services
· IP Telephony
38. Business Lines
06. 03. Consultancy, Marketing and Training
· Consultancy
Business lines · Open Source Migration Plans
& Products · Software Engineering Consultancy
· Technological Surveillance
· BI Solutions and Design
Business Lines
· Training
– Software
Development · Technical Training
– Systems Integration
– Consultancy and
· Management Skills Training
Training · Strategic Marketing and Communication
– Outsourcing
· Communication Plans in technology and innovation environments
Solutions
· Google Campaigns
Services
39. Business Lines
06. 04. Outsourcing
· Outsourcing of skilled technicians
Business lines · Linux development: C, C++, TCP/IP, ...
& Products · Java / J2EE development
· PHP Development
· System administrators: RedHat and Suse
Business Lines certified
– Software · Product development: eLearning, Content
Development Management, Business Intelligence
– Systems Integration
– Consultancy and
· Project Management: analysts and Open
Source consultants
Training
– Outsourcing · Process externalization
· In-House systems administration
Solutions · Human Resources: Hiring aid on highly
specialiced skills
Services
40. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training
Business Lines
Strategic
Markets
– Software Outsourcing
Development Commerce
– Systems Integration
– Consultancy and
Training Ours
– Outsourcing
Solutions Telco
Solutions Third Party
Services
Hosting, Support,
Services SaaS Key Accounts
41. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training
Business Lines
Strategic
Markets
Outsourcing
Commerce
Solutions
– Our Solutions
– Third Party Solutions Ours
Services Solutions Telco
Third Party
Hosting, Support,
Services SaaS Key Accounts
42. Solutions
06. 01. Our Solutions
· Datasol Server
Business lines Management and Analysys of Solar Photovoltaic
Plants
& Products
· MpqMark
Audio watermarking for mp2 and mp3 files
Business Lines · SMSend
Platform for sending small text messages to mobile
phones
Solutions
– Our Solutions · OpenTPV
– Third Party Solutions Advanced Point of Sale
· DocFlow
Services Software for collaborative writing and discussion of
documents
· DataMed
Software for managing medical trials
· PollSuite
Advanced managing of online polls and surveys
43. Solutions
06. 02. Third Party Solutions
· RedHat Enterprise Linux
Business lines · LOPDGest
& Products Management of files and databases to comply with
Data Protection Laws.
· Openbravo
Business Lines An Open Source ERP Solution.
· Zimbra
Solutions A collaboration and email platform.
– Our Solutions
– Third Party Solutions
· Database Management Servers
MySQL, PostgreSQL, Ingres, Sybase
Services · SugarCRM
An Open Source CRM Solution.
· Portal Management Solutions
· Elearning Platforms
Dokeos, Moodle, Sakai, DotLRN
· Content Management
Joomla, Typo3, OpenCMS, Magnolia
44. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training
Business Lines
Strategic
Markets
Outsourcing
Commerce
Solutions
– Our Solutions
– Third Party Solutions Ours
Services Solutions Telco
Third Party
Hosting,Support,
Services SaaS Key Accounts
45. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training
Business Lines
Strategic
Markets
Outsourcing
Commerce
Solutions
Services Ours
Solutions Telco
Third Party
Hosting,Support,
Services SaaS Key Accounts
46. Services
06.
· Advanced Linux Hosting
Business lines Shared, Phisical or Virtual Machines.
24X7 monitoring and operation.
& Products
· Technical Support
24x7 technical support.
Open Source applications support.
Business Lines · SaaS services
eLearning SaaS service
Solutions Incident Management System SaaS Service
eMail and Colaboration SaaS Service
Modify and adapt Open Source software to SaaS
Services
47. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training
Business Lines
Strategic
Markets
Outsourcing
Commerce
Solutions
Services Ours
Solutions Telco
Third Party
Hosting,Support,
Services SaaS Key Accounts
48. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training
Business Lines
Strategic
Markets
– Software Outsourcing
Development Commerce
– Systems Integration
– Consultancy and
Training Ours
– Outsourcing
Solutions Telco
Solutions Third Party
Services
Hosting, Support,
Services SaaS Key Accounts