This document discusses online banking, including its features, benefits, drawbacks, and security features. Online banking allows customers to conduct financial transactions through a secure website operated by their bank. Key features include viewing account balances and statements, transferring funds between accounts, paying bills, and applying for loans. Benefits are convenience of banking anytime from anywhere, lower transaction costs, and cheaper service for banks. Drawbacks include needing computer skills and internet access, as well as security concerns like hackers accessing accounts. Banks use technologies like SSL encryption and firewalls to protect customer information and transactions made through online banking.

1. ONLINE
BANKING
Submitted byPreet Raj

2. Topic covered….
 Online banking
 Features
 Benefits
 Drawbacks
 Security features
 Conclusion

3. ONLINE BANKING
 Online banking (Internet banking) allows
customers to conduct financial transactions on a
secure website operated by the institution.
 It may include of any transactions related to online
usage
 To access a financial institution's online banking
facility, a customer having Internet must register
with the institution and set up some password for
customer verification.

4. FEATURES

A bank customer can perform some non-transactional
tasks through online banking, including –
1.
viewing account balances
viewing recent transactions
downloading bank statements
viewing images of paid cheques
ordering cheque books
2.
3.
4.
5.

5. FEATURES (contd…)
 Bank customers can transact banking tasks through
online banking, including1. Funds transfers between the customer's linked
accounts
2. Paying third parties, including bill payments
3. Investment purchase or sale
4. Loan applications and transactions, such as
repayments of enrollments

6. ONLINE BANKING GRAPH

7. BENEFIT OF ONLINE BANKING
 Anytime banking and anywhere banking
 Reduction in cost of transaction
 Pay bills online there by saving postal
service
 Easy to make utility payment
 Online purchase
 Service is available 24x7
 Online banking is much cheaper for the bank. A
survey says that Online Banking costs only 10% of
branch services

8. DRAWBACKS OF ONLINE BANKING
 Difficult in adoption of technology
 Bank site changes
 Need an account with an Internet Service provider
 Security concern, like “hackers” accessing your bank
account
 High cost of technology
 Must have basic computer skills and internet
knowledge

9. SECURITY FEATURES
 Security is a primary concern in internet banking
 SSL(secure sockets layer) protocol is used to ensure
data security between customer browser and web
server
 Customer database is protected by double firewalls
 User name and pins
 Anti-virus

10. SAMPLE SAFETY MEASURES
 Change your password periodically
 Review your bank accounts frequently
 Try to use low limit credit card for internet
transaction

11. CONCLUSION
 The strategy of bank is to provide value added
service and product to the customer, utilizing the
internet extensively
 The main aim is to making transactions through
online possess and make customer more beneficial

12. Thank You