Case study that showcases why MossWarner choose Onehub for online file sharing and client portal needs. Visit https://onehub.com/customers/mosswarner to learn more.

1.
MossWarner upgrades Onehub plan to get the storage they
need while keeping the control they depend on
Talk with Marcy Kalina, vice president of MossWarner, about Onehub online file sharing
solution and the phrase “We love how it…” comes up frequently. Top on her list are its
control over file sharing, robust features, fantastic ease of use, and the unlimited
storage they get with their new Onehub Business plan.
A full-service marketing communications agency, MossWarner serves clients such as
Panasonic, Mars, and Mitsubishi Electric from three locations across the U.S. They’ve
used Onehub since 2008 to share work on videos, print materials, and corporate
communications with pinpoint control over who interacts with files, and to what degree.
Years of producing gigabyte-hungry videos, multi-megabyte print files, and projects
packed with high-resolution assets finally maxed out their Onehub storage space. They
were constantly asking associates to delete files they didn’t need.
The unlimited storage of their new Onehub plan lets them archive everything, freeing
them from file maintenance and space shortages. More importantly, they can still easily
protect their clients’ content through user roles and user permission features, some of
which also came with their upgrade to Onehub Business plan.
Secure, share and control files with Onehub
Multiple MossWarner associates manage all of their files and projects through
numerous Onehub workspaces they’ve made for in-house and external use. Hundreds
of clients, freelancers and vendors access these from around the world via Onehub’s
hosted solution. They create, preview, edit, view, download and print files from multiple
devices in order to review and approve projects. It’s constant file-sharing, all day every
day.
The agency naturally deals with a lot of confidential info, and larger clients can be
hawks about keeping executive presentations, corporate communications and other
projects under wraps even within their own company. Onehub’s document sharing

2.
features gives Kalina’s teams easy ways to manage what files get shared and with
whom they are shared with.
First, to isolate right of entry and improve the client experience, each customer gets
access to their own MossWarner branded workspace for receiving project files and
storing all their logos, photos, images and graphics. Thumbnail views make it easy for
an associate to flip through files, then send password-protected links to those who need
them. They’ve also purchased the white label feature that enables them to use their own
domain name for the portal, so that clients only see “MossWarner” (instead of also
“Onehub”) in the URL of their client portal.
“I love how quickly we can set up custom client workspaces,” says Kalina. “It delights
our clients to have their own area and provides special value to them.”
Second, any time they post an item to a workspace associates can quickly set role
permissions so that invited users only see what MossWarner wants them to see. This
might be access to a workspace, folder, file, comments, download ability, and more.
“It takes us a few extra seconds to think about each posting,” says Kalina, “but the fact
that we can protect certain folders and files within an entire workspace gives us a lot of
control and flexibility. And the drag-and-drop feature to upload files is awesome—very
easy to use.”
She’s also enthusiastic about how Onehub helps them easily manage their accounts
and projects: storage, workspaces, access levels, project activity. “I can see all
permissions and actions taking place within the workspaces, and I can tell when a client
has downloaded a file.” Their new upgrade adds the ability to audit such actions, as well
as to obscure workspace activity from unauthorized eyes.
“Other products we looked at, like SharePoint and Basecamp, either offered too many
features that we would never use and would be too hard to manage, or didn’t have
enough features beyond being just a FTP/file storage area,” explains Kalina. “Onehub
didn’t promise to do everything, but we saw early on that its features would meet our
needs. We’ve stayed with it because it does what it does really well.”
About Onehub
Onehub is leading provider of secure cloud file sharing software that helps businesses
securely share and control files in the cloud. Accessible across multiple devices
including desktop, tablet and mobile phone, Onehub provides confident control over file

3.
sharing through an easy to use UI and proven support. Over 200,000 business users
trust Onehub as their cloud file sharing solution. Onehub, founded in 2008, is based in
Seattle, Washington.
For more information, or to sign up for a free trial of any plan, visit www.onehub.com.
Share Files with Confidence
105 S Main St, Seattle, WA 98029 • (877) 644-7774 • info@onehub.com • twitter: @onehub