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More empowerment - Better performance
TRAINING, COACHING
Chantal DEWANDRE

Murielle de POTESTA

 CERTIFICATIONS &
QUALIFICATION:











Empowering (Self)Leadership©

MBTI® Step I & II & Voice Dialogue 
Non Violent Communication®

BAO & Coaching Ways

Byron Katie
Firo-B

Belbin
Ofman
ICF

Laura BACCI

Patricia SOLER

Team Leader View®
Team 360®
Team Diagnostic Assessment®
Co-Active Coaching
…..

DELIVERING IN
FRENCH, DUTCH,
ENGLISH, SPANISH
& CATALAN

Helene FEUILLAT

 PARTNERS &
EUROPEAN NETWORK:
 KenBlanchard
Companies
 ASK England
 IFBD
 Collective
Transformation
INTERVENTIONS
For
managers

For
teams

relation
ship
perform
ance

owners
hip
maturit
y

For
INDIVIDUALS
IMPLEMENTATION
TO TEACH
Information

TO INVOLVE
Attitude

TO TRAIN
Behaviour

TO EMPOWER
Change

continuous adjusting redesigning refining continuous adjusting redesigning refining
 BEFORE
 Pre-work (article, book, …)
 Diagnosis of the situation
(questionnaire or interview)
 Intake coaching
 Personal development
meeting
 Training Logbook
(objective setting)
 Managerial support for kick
off
 Definition of desired KPI
 Strategies for buzz effect

 DURING
 Learn to Learn method
 Case studies
 Experiential learning method

 AFTER
 Coaching & field
coaching
 Co-coaching groups

 Outtake coaching
 Objections stimulations
 Exercises or role plays close to  Mediation meetings
and processes
their every day life
 Network development
 Many relevant examples
 Measure of KPI
 Work on assumed constrains
 Kirkpatrick
 Action planning with list of
action ideas
 Samskara’s Hotline
 Follow up organization
 Tips & tricks emailing
once every two months.
RESULTS

ACTIONS

ACTION

OUR ADDED VALUE
Small company, meaning
flexibility &
partnership

SKILLS – STRATEGIES
VALUES - BELIEFS
IDENTITY
PURPOSE

ATTITUDE

Interventions with two trainers for three
times more results

No show, but
confrontation
for change of
habits or
to overcome
fear and
constrains.

SLOW TRAINING, SLOW COACHING FOR SUSTAINABLE RESULTS
Paced mediation for constructive communication
PARTNERS REFERENCES

PHARMACEUTICAL  MANUFACTURING  ICT  TELECOM  BANKING & INSURANCE
 FOOD & HORECA  EXECUTIVE SEARCH  FMCG DISTRIBUTION  AUTOMOTIVE 
PETROCHEMICALS  PUBLIC & CIVIL INSTITUTIONS  REAL ESTATE
3m - arkadin - astrazeneca - autodesk - axa - belgium post group
bpost - belgacom - blound europ - british petrolium bp bombardier - canada (ambassy) - cargolux - carrefour belgium capsugel - caterpillar belgium - caterpillar france - cbmt - cmi coca-cola - cockerill sambre - cofinimmo – ca/computer
associates - csc alimentation - cullen - danone - db associates decoma - delhaize belgium - delitraiteur - d'ieteren - euroclear european commission - febiac - finaref - firmenich - forem - gap gates - glaverbel - glaxosmithkline bio - gib - horeca bxl formation ichec entreprises int - idexx - ifbd - ing bank - interface3 - itelligence
- johnson controls - jp morgan - jump - kluwer - kone - lundbeck levi’s - mc donalds suisse - mci worldcom - methanex - microsoft mobil plastics - mobistar – monster.com - murex - union des
mutualités libres - nato hq - nato namsa/nspa - nato foracs navigha - nestlé belgilux - netway - nike europe holding - novo
nordisk - ores - opel - opfor - robert walters - paratel interactive pfizer - pogio - procter & gamble - schneider electric - skoda securex - selligent - shape - simcorp - skynet - sb biological - solar
turbine - sos children’s villages int - stib-mivb - suzuki - thales
université - total france - ucb pharma - upm - ups - velux belgium vileda - vivium group - will pharma
Training LEADERSHIP
 Empowering leadership
 Giving & receiving feedback
 Setting objectives
 The manager coach
 Mediation for leaders
 Conflict handling
 Team leadership

Training EMPOWERMENT
 Self Empowerment
 Self Coaching
 Take yourself to the top
 Professional management
assistant

Training COMMUNICATION
 Interpersonal communication &
assertiveness
 Conflict management
 Mediation for non mediators
 Presentation skills
 Tactical sales
 Strategic selling
 Basic negotiation skills

TRAINING

Training MIXITY
 MBTI step I & II
 Belbin teamwork roles
 Teamspirit Firo-B
 Team mbti
 Woman @ work
 Team Dynamics
 Team 360

Training SELF DEVELOPMENT
 Stress management
 Emotional Intelligence
 Take yourself to the top
 Self Confidence
 Non Violent Communication®
TEAM, COACHING & MEDIATION

 Team Work : Belbin®

 Team Spirit : Firo-B® & MBTI
 Team Commitment: mission - vision – values
 Team Leadership : Dynamics – styles – 360

 Tools for coaching (NLP, AT, GROW,
constellation, …
 Non Violent Communication®
 TheWork® of Byron Katie
 MBTI® step II

 Corporate mediation
services : conflict with
clients or suppliers, conflict
with management or
colleagues

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One Minute SAMSKARA v1 14

  • 1. More empowerment - Better performance
  • 2. TRAINING, COACHING Chantal DEWANDRE Murielle de POTESTA  CERTIFICATIONS & QUALIFICATION:           Empowering (Self)Leadership©  MBTI® Step I & II & Voice Dialogue  Non Violent Communication®  BAO & Coaching Ways  Byron Katie Firo-B  Belbin Ofman ICF Laura BACCI Patricia SOLER Team Leader View® Team 360® Team Diagnostic Assessment® Co-Active Coaching ….. DELIVERING IN FRENCH, DUTCH, ENGLISH, SPANISH & CATALAN Helene FEUILLAT  PARTNERS & EUROPEAN NETWORK:  KenBlanchard Companies  ASK England  IFBD  Collective Transformation
  • 4. IMPLEMENTATION TO TEACH Information TO INVOLVE Attitude TO TRAIN Behaviour TO EMPOWER Change continuous adjusting redesigning refining continuous adjusting redesigning refining  BEFORE  Pre-work (article, book, …)  Diagnosis of the situation (questionnaire or interview)  Intake coaching  Personal development meeting  Training Logbook (objective setting)  Managerial support for kick off  Definition of desired KPI  Strategies for buzz effect  DURING  Learn to Learn method  Case studies  Experiential learning method  AFTER  Coaching & field coaching  Co-coaching groups  Outtake coaching  Objections stimulations  Exercises or role plays close to  Mediation meetings and processes their every day life  Network development  Many relevant examples  Measure of KPI  Work on assumed constrains  Kirkpatrick  Action planning with list of action ideas  Samskara’s Hotline  Follow up organization  Tips & tricks emailing once every two months.
  • 5. RESULTS ACTIONS ACTION OUR ADDED VALUE Small company, meaning flexibility & partnership SKILLS – STRATEGIES VALUES - BELIEFS IDENTITY PURPOSE ATTITUDE Interventions with two trainers for three times more results No show, but confrontation for change of habits or to overcome fear and constrains. SLOW TRAINING, SLOW COACHING FOR SUSTAINABLE RESULTS Paced mediation for constructive communication
  • 6. PARTNERS REFERENCES PHARMACEUTICAL  MANUFACTURING  ICT  TELECOM  BANKING & INSURANCE  FOOD & HORECA  EXECUTIVE SEARCH  FMCG DISTRIBUTION  AUTOMOTIVE  PETROCHEMICALS  PUBLIC & CIVIL INSTITUTIONS  REAL ESTATE 3m - arkadin - astrazeneca - autodesk - axa - belgium post group bpost - belgacom - blound europ - british petrolium bp bombardier - canada (ambassy) - cargolux - carrefour belgium capsugel - caterpillar belgium - caterpillar france - cbmt - cmi coca-cola - cockerill sambre - cofinimmo – ca/computer associates - csc alimentation - cullen - danone - db associates decoma - delhaize belgium - delitraiteur - d'ieteren - euroclear european commission - febiac - finaref - firmenich - forem - gap gates - glaverbel - glaxosmithkline bio - gib - horeca bxl formation ichec entreprises int - idexx - ifbd - ing bank - interface3 - itelligence - johnson controls - jp morgan - jump - kluwer - kone - lundbeck levi’s - mc donalds suisse - mci worldcom - methanex - microsoft mobil plastics - mobistar – monster.com - murex - union des mutualités libres - nato hq - nato namsa/nspa - nato foracs navigha - nestlé belgilux - netway - nike europe holding - novo nordisk - ores - opel - opfor - robert walters - paratel interactive pfizer - pogio - procter & gamble - schneider electric - skoda securex - selligent - shape - simcorp - skynet - sb biological - solar turbine - sos children’s villages int - stib-mivb - suzuki - thales université - total france - ucb pharma - upm - ups - velux belgium vileda - vivium group - will pharma
  • 7. Training LEADERSHIP  Empowering leadership  Giving & receiving feedback  Setting objectives  The manager coach  Mediation for leaders  Conflict handling  Team leadership Training EMPOWERMENT  Self Empowerment  Self Coaching  Take yourself to the top  Professional management assistant Training COMMUNICATION  Interpersonal communication & assertiveness  Conflict management  Mediation for non mediators  Presentation skills  Tactical sales  Strategic selling  Basic negotiation skills TRAINING Training MIXITY  MBTI step I & II  Belbin teamwork roles  Teamspirit Firo-B  Team mbti  Woman @ work  Team Dynamics  Team 360 Training SELF DEVELOPMENT  Stress management  Emotional Intelligence  Take yourself to the top  Self Confidence  Non Violent Communication®
  • 8. TEAM, COACHING & MEDIATION  Team Work : Belbin®  Team Spirit : Firo-B® & MBTI  Team Commitment: mission - vision – values  Team Leadership : Dynamics – styles – 360  Tools for coaching (NLP, AT, GROW, constellation, …  Non Violent Communication®  TheWork® of Byron Katie  MBTI® step II  Corporate mediation services : conflict with clients or suppliers, conflict with management or colleagues