On course-spring-2011

Developing Advantage

On Course Guide
Spring/Summer 2011

Management and People Development
IT and Computing
Technology
Project and Risk Management
Systems Engineering

BUSINESS
COURSES
Choose from over

Courses

New dates and courses. Learn more inside >
In partnership with PTS

Training Courses

Developing Individual Advantage by taking
learning and development to new heights.

Want to develop advantage from training?
Welcome to the guide that puts you on course.
This latest Thales Training & Consultancy On Course Guide, offers over 100 training courses to
put you and your people up there with the best. Courses are delivered at our training centre or at a
venue of your choice for our in-company training option. Our expert consultants can also develop
your bespoke learning and development programme from scratch.

Choose from our diverse range of courses designed and delivered by experts to help develop
advantage in the critical business areas of leadership, management and people development,
IT, technology, project and risk management and systems engineering.

From the company that thinks about your needs
Thales Training & Consultancy is a highly established training services company based in Crawley.
We help companies to develop advantage through learning and development. Uniquely, we do
this by starting from the customer’s point of view by learning about their business goals, then
develop the training solutions that are right for them.

To discuss your training needs further contact Sarah Harvey on 0800 313 4743.

Top flight training solutions for developing business advantage.
We provide a range of services to deliver the exact learning solutions you need to develop advantage
for your people and organisation.

Training Courses Supply Management Bespoke Services Managed Services

Developing Individual Advantage Developing Procurement Developing Organisational Developing Commercial
by taking learning and Advantage by widening your Advantage through tailor-made Advantage through total
development to new heights. access to the best available learning and development 360° management of your
courses. solutions. training function.

0800 313 4743 thales-trainingconsultancy.com

Thales Training & Consultancy 3

Our leading industry credentials Our training centre Just think of all the advantages...
Thales Training & Consultancy provides Our state of the art, purpose built training centre
accredited training supported by leading in Crawley makes everyone feel welcome
professional bodies, including: and ready to learn. Courses are delivered in
a relaxed environment, by expert, business
Association for Project Management trainers, passionate about their subjects. During
your time with us you will be provided with a
The APM is Europe’s largest professional body
high quality lunch and refreshments throughout
Individual
for project management. Now you can benefit Advantage
from these high standards by attending our the day. Conveniently located just off junction 10
APM accredited courses, that provide valued of the M23, there is plenty of free parking for
qualifications. all delegates.

PRINCE2® Improved knowledge
We now deliver the PRINCE2® foundation We’re easy to find and prospects for course
attendees
and practitioner courses. Gain both
qualifications through our range of training Our training centre is located in Crawley,
courses including our residential and non near Gatwick, close to Junction 10 of the
M23 and close to Three Bridges and Crawley
residential options.
train stations. We also provide a free pick up
Organisational
service from Three Bridges station. Advantage
MSP®
We deliver MSP® foundation and practitioner
accredited courses to meet your project
management learning requirements.
Get in touch Organisational
Advantage
Institute of IT Training Call Sarah Harvey today.
As an accredited IITT provider, we meet
their high standards for IT training through P 0800 313 4743
low delegate numbers per course, 3 months W thales-trainingconsultancy.com
post-course support and expert trainers E traininginfo@thalesgroup.com An increased knowledge
with in-depth knowledge in a range of T twitter.com/ThalesTraining pool for best practice in your
IT packages. B blog.thales-trainingconsultancy.com organisation

Institute of Leadership & Management
As an ILM Recognised Provider for the
Thales ILM Development Programme, choose
4 days training from our range of 30 different
management and leadership courses and new
skills focused packages. Sucessfully complete
the programme and you will benefit from 6 Commercial
months associate ILM membership. In addition,
Advantage
we are an ILM Approved Centre for ILM
Awards 2, 3, 4 and 5.

Greater in-house expertise
and productivity to give you
a business edge


To book 0800 313 4743 thales-trainingconsultancy.com

Management and People Development Courses

Maximise business Best Seller

Developing a Strategic thinking Finance for the non
successful business skills financial manager
strategy Is it right for me? Is it right for me?
Is it right for me? This course has been specifically designed This course is designed for managers and
for managers and/or leaders who wish to professional staff who use management
This three-part programme is designed to
develop their strategic thinking skills and and other financial reports in their work,
support those responsible for providing
move their part of the organisation forward but who have not had any formal training
strategic leadership to their organisation.
in a coherent way. This course will help in accounting concepts.
The programme is delivered as group
you identify which activities are tactical,
coaching, using real business issues and What will I get out of it?
developing real business plans throughout. operational or strategic.
l Learn to read and interpret financial
What will I get out of it? What will I get out of it? information
l Ability to define ‘strategy’ and its value Learn to effectively use and interpret
l The ability to identify the leader’s role with l

to the organisation basic financial tools
respect to people, products and profit
l Ability to recognise the stages in the Learn to use the information acquired to
l Develop a successful business strategy l

strategic thinking process improve yours and your organisation’s
to communicate and implement across
your organisation l Ability to describe the benefits of having performance
a clear vision l Develop an overview of business finance
l Ability to identify how to use strategic
Dates: thinking to effectively manage self and
08 Sep 11 others Dates:
22 Sep 11 11 - 12 Apr 11 10 - 11 Oct 11
13 Oct 11 Date: 01 - 02 Jun 11 07 - 08 Dec 11
Price: £1500 Duration: 3 days 13 Sep 11 03 - 04 Aug 11
Each course has 3 dates spread over 6 weeks Price: £395 Duration: 1 day Price: £720 Duration: 2 days

Maximise business
Essential networking Creating sales Negotiation skills
skills opportunities in business Is it right for me?
Is it right for me? Is it right for me? This course is designed for managers or
professional staff who are required to
This one day strategic business networking This practical course is specifically
negotiate and influence others to achieve
course will benefit anyone who needs to designed for non-sales individuals who
results in the workplace. It looks at how to
expand their network within a business offer additional products or services as
deal with every stage of a negotiation from
setting. The course will demystify the art part of their job role. If you are new to
preparation to closing. You will get the
of networking and clarify how to the concept of ‘sales’ or need a refresher,
opportunity to learn and practice the skills
communicate effectively. this course will enhance essential
needed to create win-win outcomes.
behavioural and communication skills.
What will I get out of it?
l Develop your business and social networks What will I get out of it?
l Prepare effectively for all types of
Build your confidence to approach people
l Apply relationship building techniques to
l
negotiation
in a business setting a sales discussion
l Set negotiation objectives and identify
Choose from a variety of tools and
l Learn how to listen and ask questions to
l
what can be traded
techniques to personalise your approach uncover opportunities
l Improve assertiveness and influencing
to networking l Demonstrate key skills used on the
skills
telephone to introduce new or additional
products/services l Use appropriate strategies and tactics
to achieve the best results
Dates: Dates:
04 Jul 11 04 - 05 Jul 11 Dates:
29 Sep 11 28 - 29 Sep 11 26 - 27 Apr 11 04 - 05 Oct 11
05 Dec 11 05 - 06 Dec 11 05 - 06 Jul 11 06 - 07 Dec 11
Price: £395 Duration: 1 day Price: £720 Duration: 2 days Price: £720 Duration: 2 days

Take Advantage NOW. To book a course or discuss your training needs, contact Sarah Harvey on 0800 313 4743.
Follow us on twitter.com/ThalesTraining or visit thales-trainingconsultancy.com




Maximise business
Managing difficult Managing meetings
discussions with impact
Is it right for me? Is it right for me?
Do you worry about how to give negative
feedback or deal with performance issues?
Flexible Do your meetings include: agendas that are
muddled or overcrowded? Agenda points
Are you concerned about giving bad news?
Our difficult discussions course is designed
to give you the skills, knowledge and
learning that change during the meeting? People
attend irregularly or are often late? If this
describes any of the meetings that you
confidence to tackle these scenarios in a attend, this is the course for you.
productive way.
What will I get out of it? New management and l Identify different types of meetings and
l You will be able to list the communication people development their uses
skills necessary to give successful Make meetings shorter, more focused
shorter course options
l

feedback in difficult situations and productive
l Describe the preferred behavioural style l Develop a concise checklist for planning
for giving feedback and preparing meetings
l State the most appropriate influencing For more details call l Write an agenda according to the type
technique to use in your situations
Sarah Harvey today of meeting

on 0800 313 4743
Dates:
Date: 16 May 11 12 Sep 11
06 Sep 11 18 Jul 11 17 Nov 11
Price: £395 Duration: 1 day Price: £395 Duration: 1 day

Maximise business
Powerful presentations Doing business with Building and leading
using PowerPoint the French high performance teams
Is it right for me? Is it right for me? Is it right for me?
This course is designed for inexperienced This course is designed for people who work This course is designed for managers and
or novice presenters, who wish to build their across geographical frontiers in international team leaders who want to be more dynamic
confidence in delivering presentations to projects or who work for companies with in their approach to building and leading
groups. It will focus on improving personal international locations or customers. their team.
style as well as improving the style of
PowerPoint slides to deliver more impact. What will I get out of it? What will I get out of it?
l Define ‘culture’ and explain its effect upon l Identify what people need from a high
What will I get out of it? intercultural relationships performing team
l Understand how your presentations l Describe how the history, art, education, l Identify what a leader needs to build and
impact on an audience cuisine and geography of France have manage a high performing team
l Plan and deliver a clear structure for played their part in shaping its culture l Use techniques to guide your team
your presentations l Avoid many of the faux pas in conversation through its stages of evolution
l Improve your delivery style and personal relationships when doing l Apply skills and techniques to improve
l Appreciate how PowerPoint can be used business with the French individual and team performance
to create impact when presenting l Use common courtesies and basic l Identify team roles and the impact on
manners expected by the French how teams perform
Dates:
15 Apr 11 Dates: Dates:
13 Jul 11 04 - 05 Jul 11 06 - 07 Apr 11 10 - 11 Oct 11
17 Oct 11 10 - 11 Oct 11 11 - 12 Jul 11 07 - 08 Dec 11

Save 5% when you book more than one person from the same organisation on the same management
and people development course. Call Sarah Harvey today on 0800 313 4743 for more details.




Build my team
Recruitment and Managing remote Coaching skills
selection interviewing teams Is it right for me?
Is it right for me? Is it right for me? Most people learn how to do their jobs
This course is designed to provide ‘on-the-job’. Coaching supports this, but
This workshop is designed for middle
managers, supervisors or HR professionals the learning is planned to bring about a
and junior managers who run teams that
with the techniques for successful selection specific result. Development of staff is now
are spread over more than one location,
interviewing. To improve confidence, the recognised as one of the key responsibilities
nationally or internationally, and who wish
course gives an opportunity to practise the of line managers, this course will equip
to find ways to enhance teamworking
skills and techniques learnt. your managers with the skills for effective
in these conditions.
coaching.
What will I get out of it? What will I get out of it?
l How to plan and prepare for a selection l Identify key actions to take to manage
interview
l Review the benefits and value of coaching
team performance remotely
Interview and select potential employees
l Identify the coaching process and
l l Implement a communications plan for
with greater confidence techniques
use within the team
Control the interview and use effective
l Practise the key skills required for
l l Allocate tasks to team members to build
questioning techniques to gain a better effective coaching
a culture of teamworking across the
understanding of the interviewee different locations l Develop personal action plans for
improvement
l Know how to involve your team members
in planning team activities
Dates: Dates:
18 - 19 May 11 Dates: 08 - 09 Jun 11 27 - 28 Oct 11
05 - 06 Sep 11 23 Jun 11 01 - 02 Aug 11 01 - 02 Dec 11
06 - 07 Dec 11 11 Oct 11 21 - 22 Sep 11
Price: £720 Duration: 2 days Price: £395 Duration: 1 day Price: £720 Duration: 2 days

Employee loyalty Build relationships Best Seller

Leading employee Leading with Building positive
engagement emotional intelligence relationships
This workshop is suitable for leaders and This course is designed for experienced This course is designed for managers or
managers at all levels who need to learn managers and leaders who have identified professional staff who need to build positive
approaches and tools for increasing the the importance of emotions in the effective relationships with others.
engagement of those they lead. leadership of people and organisations.
What will I get out of it? What will I get out of it? l Analyse the effects of their behaviour
l Be able to describe the benefits of l Learn how emotionally intelligent you when dealing with others
employee engagement in the realisation are with our test, the MSCEIT l To respond to situations more assertively
of your organisation’s vision and goals l Recognise the four key elements of l Communicate effectively by developing
l Identify the key components of Emotional Intelligence skills, knowledge and attitude to achieve
engagement l Learn a range of skills to build and success
l Link your own vision with the engagement maintain key relationships l Work towards win-win outcomes
you will need to generate to achieve it l Develop an emotionally intelligent ‘culture’
l Plan approaches to maintaining and in your part of the organisation
improving engagement during change

Dates:
Dates: 09 - 10 May 11 12 - 13 Sep 11
10 May 11 Dates: 01 - 02 Jun 11 19 - 20 Oct 11
15 Aug 11 11 - 12 Apr 11 05 - 06 Sep 11 05 - 06 Jul 11 17 - 18 Nov 11
10 Nov 11 22 - 23 Jun 11 07 - 08 Nov 11 11 - 12 Aug 11 12 - 13 Dec 11

Take Advantage NOW. Learn about our new ILM approved skills focused packages and develop
your management and leadership techniques. Contact Sarah Harvey today on 0800 313 4743.




Build relationships
The art of influence Assertiveness - Assertiveness -
and conflict management influencing and developing personal
Is it right for me? managing conflict effectiveness
The programme is an exciting and highly Is it right for me? Is it right for me?
interactive course. Day 1 focuses on
This course aims to build the confidence This course is aimed at those who would
established theory as well as introducing
of the individual in dealing with a spectrum like to improve their personal effectiveness
new techniques. Day 2 focuses on putting
of challenging work situations such as through communication and who have had
those theories and techniques into practice
meetings, delegation and discipline. little or no previous training in assertiveness.
by working with a team of actors on a variety
of approaches with colleagues, suppliers What will I get out of it? What will I get out of it?
and customers. l Define the behavioural styles and their l Recognise and define assertiveness and
What will I get out of it? impact on working relationships its benefits
l Identify your current style and how to build
l Assert your rights in a reasonable and l Explain the differences between
a more proactive and strategic approach responsible manner aggressive, non-assertive and assertive
Identify behaviours that can help or hinder behaviour
Be able to utilise new techniques to
l
l

enhance your influencing skills interactions with others l Have an awareness of why we behave
Give professional feedback to help retain the way we do and when that behaviour
Use listening and questioning skills to
l
l

positive relationships is counter productive, know what to do
identify others’ motivational drivers about it

Dates:
Dates: 08 - 09 Jun 11 19 - 20 Oct 11 Dates:
11 - 12 May 11 03 - 04 Oct 11 01 - 02 Aug 11 28 - 29 Nov 11 13 May 11 21 Sep 11
27 - 28 Jul 11 08 - 09 Dec 11 05 - 06 Sep 11 11 Jul 11 23 Nov 11
Price: £810 Duration: 2 days Price: £720 Duration: 2 days Price: £395 Duration: 1 day

Build relationships Excellence in leadership
Leading with influence Leadership skills
Is it right for me? Is it right for me?
Business professionals who are required
to develop working relationships and
This course is designed for anyone who
leads a team. It is particularly suitable if
In company
partnerships across different functions
and/or organisations.
you are required to lead teams through
times of change and ideal if you wish to
contribute to your business in a more
training
What will I get out of it? strategic way.
Recognise the value of networking and
All our public courses
l

managing relationships within and What will I get out of it?
beyond their organisation l Identify the differences between can be delivered for
Identify and prioritise key relationships managers and leaders
groups of people from
l

essential to their success l Draw up a checklist of leadership qualities
l Become more self-reliant and proactive l Identify whether your time is spent your organisation at a
in initiating and managing working effectively in different levels of leadership
relationships venue of your choice
l Utilise emotional intelligence to improve
l Recognise and work skillfully to influence relations
individuals and groups with different and l Motivate teams to achieve goals
sometimes conflicting frames of reference
Contact Sarah Harvey
Dates:
Dates: 17 - 18 May 11 on 0800 313 4743
01 Jun 11
07 Sep 11
20 - 21 Jul 11
13 - 14 Sep 11
today to find out more
01 Dec 11 28 - 29 Nov 11
Price: £395 Duration: 1 day Price: £720 Duration: 2 days

Read our latest news, tips and techniques. Follow us on twitter.com/ThalesTraining, read our
blog at blog.thales-trainingconsultancy.com or visit thales-trainingconsultancy.com




Management skills
Best Seller

Managing a changing Excellence in Essential
environment management management skills
This practical programme is designed for This course is designed for managers This popular course is designed for newly
managers who need to lead and bring who have experience and prior training in appointed or current line managers who
about change within their organisation. core management skills. The programme have had no formal training for managing
The key models, skills and techniques for is intended to allow delegates to move to people. It provides an overview of the
change are reviewed and discussed. greater depths of understanding and skill in necessary elements to become a
key areas of management. successful manager.
l Apply organisational change models What will I get out of it? What will I get out of it?
to your own organisation l Explain a deeper understanding of their l Identify styles of leadership and review
l Identify and overcome “barriers to role as managers when it is appropriate to use them
change” within your organisation l Develop and use excellent communication l Use appropriate interpersonal skills
l Identify and practise a different approach and influencing skills l Review the planning, prioritising and
to gain staff “buy in” to change l Identify the drivers of their own manager scheduling of work to use time effectively
l Identify the key managerial skills required and negotiate win-win outcomes with them
to successfully implement change l Deal effectively with the causes of poor
performance and lack of motivation
Dates:
Dates: 17 - 19 May 11
13 - 14 Jun 11 12 - 14 Jul 11
19 - 20 Sep 11 Dates: 20 - 22 Sep 11
05 - 06 Dec 11 09 - 10 May 11 12 - 14 Dec 11
Price: £720 Duration: 2 days Price: £720 Duration: 2 days Price: £915 Duration: 3 days

Personal effectiveness
Delegation and 1:1 training Executive assistant
motivation at work Is it right for me? Is it right for me?
Is it right for me? The majority of training in business is Our executive assistant course will help
This course has been designed for not done in the classroom, but on the job! you to take control of your tasks and
managers who want to develop their However, many employees are never shown relationships. You will learn how to improve
delegation skills and to learn how to how to train their colleagues effectively, on the key skills needed for this demanding
positively influence the motivation of others. leading to inefficiency, lost productivity but rewarding role. From assertiveness to
The course focuses on why, when and and increased costs. This course is for managing small projects this course will
how to delegate. It aims to boost your for senior team members who have the cover all you need to succeed.
confidence to delegate. responsibility to train others on elements
of their day-to-day job. What will I get out of it?
What will I get out of it? l Describe how to manage conflicting
What will I get out of it? working styles
l Identify the benefits of delegation for the
individual, the team and the organisation l Understand how people learn differently l List 3 ways to improve your relationship
l State why, when and how we delegate l Identify the most effective way to train with your manager
individuals Explain how to use assertive techniques
l Delegate effectively with confidence l

l Set clear objectives for 1:1 training to improve effectiveness
l Describe key motivators at work
l Adopt a common and systematic l Describe the time management process
l Select from a range of approaches to
approach to 1:1 training Recognise 3 key elements needed for
help motivate others l

effective delegation
Dates:
06 Jun 11
12 Sep 11 Date: Date:
17 Nov 11 25 May 11 03 May 11
Price: £395 Duration: 1 day Price: £395 Duration: 1 day Price: £395 Duration: 1 day

Take Advantage NOW. For high quality expertly delivered bespoke leadership and
management learning programmes, call Karen Osborn today on 0800 313 4743.




MSCEIT

Time management Personal effectiveness Optimising organisation -
Is it right for me? through emotional tools and techniques
This course is designed for people at all intelligence Is it right for me?
levels who need to gain control of time and
Is it right for me? This unique course combines management
effectively prioritise their workload. Planning,
This course will provide an opportunity to theory and Microsoft IT applications to offer
organising, implementing and monitoring are
consider your ability to recognise, use, you an all round package for improving
essential elements of this programme, along
understand and manage emotions in organisation skills.
with the need to delegate effectively.
yourself and others.
What will I get out of it? l At least 3 behavioural changes that
l Systematically review your use of time
l Recognise the importance of emotional will be necessary for becoming more
l Prioritise your workload intelligence on the workplace organised
l Practice the key skills for getting l Identify the four key elements of emotional l Describe 2 personal skills they will use
organised intelligence in order to stay well organised
l How to manage interruptions l Use a range of skills to build and maintain l Plan and schedule short and long-term
key relationships tasks using Microsoft Outlook and Excel
l Create a personal action plan to continue l Increase productivity through effective
to enhance and monitor your emotional organisation of emails
intelligence

Dates: Dates:
10 May 11 26 Sep 11 11 May 11 07 Sep 11 Dates:
04 Jul 11 01 Nov 11 15 Jul 11 10 Nov 11 09 Jun 11 21 Oct 11
08 Aug 11 12 Dec 11 Price: £395 Duration: 1 day 15 Aug 11 12 Dec 11
Price: £395 Duration: 1 day Price with MCSEIT: £545 Price: £395 Duration: 1 day

Presentation skills Train the trainer Analytical and creative
Is it right for me? Is it right for me? thinking at work
This confidence building course focuses on If you want to learn how to prepare, design Is it right for me?
planning and preparing the content of your and deliver stimulating and valuable training
This course is suitable for anyone that needs
presentation as well as receiving feedback sessions then this course is for you. Over
to enhance their ability to use powerful and
on your delivery style. It is designed for the 3 days you will have the opportunity
proven analytical and creative processes
people with little or no experience and to demonstrate your improved skills with
for situational review problem-solving,
provides a safe environment for practice. a 10-minute presentation and a 20-minute
decision-making and plan management.
Participant numbers are deliberately kept training session.
to a minimum for this purpose. What will I get out of it?
What will I get out of it? l Analyse a problem systematically and
l Confidently deliver icebreakers and
identify the real cause
l Give presentations with greater energisers
confidence and effectiveness
l Define a decision, generate and evaluate
l Know your preferred learning style and
options to achieve the best choice
l Use a systematic approach to planning how that will impact on your training
and preparing a presentation
l Ensure plans are successfully
l Deliver a training session with increased
implemented by anticipating potential
l Deliver your presentation with confidence
problems by introducing contingency
professional feedback Plan and design interactive training
l
action

Dates:
11 - 12 May 11 24 - 25 Oct 11 Dates:
08 - 09 Jun 11 16 - 17 Nov 11 Dates: 07 - 08 Apr 11 04 - 05 Oct 11
01 - 02 Aug 11 12 - 13 Dec 11 10 - 12 May 11 21 - 23 Sep 11 13 - 14 Jun 11 14 - 15 Dec 11
07 - 08 Sep 11 04 - 06 Jul 11 22 - 24 Nov 11 17 - 18 Aug 11

Save £75 when you book Personal Effectiveness through EI and the MSCEIT test at the same time.
Call Sarah Harvey today on 0800 313 4743 for details.




Business report writing First class coordinator
Is it right for me? Is it right for me? Choose your ILM
This course is designed for professional If you want to be more organised, efficient
staff and managers who need to produce and proactive in your administrative tasks approved management
effective and efficient business reports.
The primary purpose is to address the issue
you will certainly benefit from this course.
You will discover how to assertively and
and leadership
of report writing; how to prepare, present professionally manage both your admin training from our
and produce an effective document. tasks and your relationships with others.
range of 9 skills
l Use a systematic approach for report l Establish what you need in order to
focused packages:
writing which can be applied to all operate proactively
documents l Implement effective organisation systems Lead, Strategy, Project
l Structure a report and present a
professional business case
l Organise, prioritise and schedule your Management, Sell,
workload effectively
l Adopt the correct and appropriate tone l Begin to manage their own behaviour
Grow, Talent, Change,
for report writing and their working relationships Unite, Engage

Dates: To learn more call
31 May 11
09 Aug 11 Sarah Harvey on
22 Sep 11 Date: 0800 313 4743
01 Nov 11 12 Apr 11
Price: £395 Duration: 1 day Price: £395 Duration: 1 day

Public speaking with Communicating for Making a difference...
confidence success with customers
This workshop is specifically designed for This course is designed to equip you with This course is designed for team members
professionals who are required to make a greater understanding of the importance who deal with customers face to face on
a speech at, for example, prestigious and impact of effective communication - a daily basis. For those who are new to
corporate events, award ceremonies, verbally, vocally and visually. customer service, it will provide you with
dinners and conferences. best practise guidelines but is equally
What will I get out of it? suited if you want to refresh your skills.
What will I get out of it? l Identify your own communication style
l Learn what makes a presenter look and that of others What will I get out of it?
confident and professional from the l Recognise your own behaviours and
l Identify the necessary requirements for
audience view point how to improve upon them providing a good service
l Use appropriate body language l Communicate more effectively using
l Communicate with customers more
l Identify the key criteria for a well visual, vocal and verbal messages confidently and effectively
structured speech l Use key communication skills to enhance
l Use techniques and skills to deal with
l Practise speaking to large audiences your success as a communicator difficult situations
using a microphone l Produce an action plan to build on their
current approach
Dates:
Dates: 06 May 11
06 Jun 11 14 Jul 11
30 Sep 11 13 Sep 11 Date:
28 Nov 11 14 Nov 11 28 Apr 11



Project and Risk Management Courses


APM New

APMP introductory APMP accreditation - APM practitioner
certificate in project preparation and assessment
In partnership with PTS In partnership with PTS In partnership with PTS

management exam (ICMP) Is it right for me?*
Is it right for me? Is it right for me? Individuals with at least three years
This course is aimed at anyone looking Anyone substantially involved in project experience in responsible leadership
to start a successful career in project activity at supervisory and management functions of non-complex projects or team
management or simply wanting to levels, including work package managers, members in more complex projects.
understand the principles of project team leaders, project managers, programme What will I get out of it?
management excellence. managers, project executives and sponsors.
Project support office and assurance staff
l Successful candidates are awarded the
What will I get out of it? may also benefit from the course. APM Practitioner Qualification
l Perform the learning outcomes defined l Successful candidates will be registered
in the Introductory Certificate Syllabus, What will I get out of it? with the International Project Management
3rd Edition l Perform the learning outcomes defined Association (IPMA) level C qualification
l Undertake the ICPM examination in the APMP syllabus, 3rd edition l In line with the stipulations of the level
l Explain project and project management
l Undertake the APMP examination C qualification, the APM Practitioner
terms Qualification is valid for a period of
Course Dates: Exam Dates: five years
l Explain key features of projects including
life cycle characteristics, principal phases 09 - 12 May 11 20 May 11
and activities performed 18 - 21 Jul 11 29 Jul 11 Dates:
05 - 08 Sep 11 16 Sep 11 11 - 13 Apr 11
Dates: 10 - 13 Oct 11 21 Oct 11 17 - 19 Oct 11
13 - 14 Jun 11 03 - 04 Oct 11 14 - 17 Nov 11 25 Nov 11
08 - 09 Aug 11 05 - 06 Dec 11 Price: £1900 Duration: 3 days
Price: £1675 *Please note candidates must satisfy a criteria for this
Price: £745 Duration: 2 days Duration: 4 days (Exam 0.5 day) course, see our website for details.

APM New
PRINCE2® New New

APMP certification PRINCE2® - PRINCE2 - ®

for PRINCE2® foundation practitioner

practitioners Is it right for me? Is it right for me?
Is it right for me? Those playing, or wishing to play, an Anyone who has used or who is using
Current PRINCE2 Registered Practitioners,
® active role in a project environment where PRINCE2® and holds the foundation
involved in project activity at supervisory PRINCE 2® is used, wishing to gain a solid certificate, wishing to gain the formal
and management levels. Delegates should “grounding” in the method and to gain the practitioner qualification.
have at least two years experience working foundation qualification. Anyone needing to
gain the PRINCE 2® foundation qualification What will I get out of it?
in project environments and must provide
proof that their PRINCE2® is current. before moving on to sit the practitioner l This two day workshop style event will
qualification. provide delegates with an opportunity to
What will I get out of it? review the PRINCE2® 2009 edition project
What will I get out of it? management method and to prepare
l Features relevant to a project context
including business as usual, programmes,
l To provide delegates with a detailed for and sit, the PRINCE2® practitioner
portfolios, external factors, organisational knowledge of the background, principles, examination, held on the second day
structures, roles and governance of structure and terminology used in the
project management PRINCE2® 2009 edition project
management method and to prepare
l Aspects of project life cycles and methods them to sit the PRINCE2® foundation
supporting project initiation including examination, held on the third day
stakeholder management, requirements
management and context evaluation Dates: Dates:
27 - 29 Jun 11 30 Jun - 01 Jul 11
Dates: 05 - 07 Sep 11 08 - 09 Sep 11
11 - 13 Jul 11 07 - 09 Nov 11 12 - 14 Dec 11 15 - 16 Dec 11

Get APM accredited. Choose from our wide selection of key APM courses.
Call Sarah Harvey on 0800 313 4743 to book.




PRINCE2® MSP®
New New New

PRINCE2® - foundation Managing successful Managing successful
and practitioner residential programmes (MSP®) programmes (MSP®)
Is it right for me? foundation foundation and
Suitable for existing and potential Project Is it right for me? practitioner
and Team Managers who want to gain an Anyone who needs to understand Is it right for me?
understanding of the PRINCE2® method of programme management and the practical
managing projects. The residential package Anyone who needs to understand
application of MSP® and to gain the MSP®
includes b&b, evening meal, WiFi and programme management and the practical
foundation qualification. There are no application of MSP® and to gain the MSP®
parking. A free shuttle bus service to and formal prerequisites to this course, but it
from the hotel. foundation and practitioner qualifications.
is anticipated that delegates will have an
There are no formal prerequisites to this
What will I get out of it? understanding of, and preferably experience
course, but it is anticipated that delegates
in, the issues surrounding business change.
l Gain an overview of the PRINCE2® project will have an understanding of, and preferably
management method What will I get out of it? experience in, the issues surrounding
business change.
l Gain the benefits of following the l Understand the differences between
PRINCE2® structure programmes and projects What will I get out of it?
l Complete the foundation and practitioner l Understand the need for programme l Understand the differences between
exams management programmes and projects
Dates:
l Have prepared for and taken the l Understand the need for programme
27 Jun - 01 Jul 11 MSP® foundation paper management
05 - 09 Sep 11 l Be able to apply MSP®
12 - 16 Dec 11
Dates: Dates:
Price: £1695 Duration: 5 days 11 - 13 Jul 11 11 - 15 Jul 11
The course is 5 days. The foundation exam is taken on
day three and the practitioner exam is taken on day five. Price: £845 Duration: 3 days Price: £1695 Duration: 5 days

MSP® New
Project management
Managing successful Managing smaller Essential skills for
programmes (MSP®) projects (introduction to managing projects
practitioner upgrade project management) Is it right for me?
Is it right for me? Is it right for me? This course is suitable for anyone who
is involved in, or about to run projects -
Delegates wishing to attend this course and This workshop is designed to equip
particularly where projects involve
to sit the practitioner examination must first participants with the essential knowledge
influencing stakeholders and dealing
have attended the foundation event and and tools of implementing and managing
with cross-functional project teams and
must hold the foundation qualification. It is non-complex projects.
handling contractor relationships.
also anticipated that delegates will have an
understanding of, and preferably experience What will I get out of it?
in, the issues surrounding business change. l Identify the key issues in managing
projects
l Identify the key issues raised in
What will I get out of it? managing projects
l State the life-cycle of a project from
l Have reviewed in detail the Principles, commissioning to completion
l State the life cycle of a project from
Governance Themes Transformational commissioning to completion
Flow as described in the MSP® - 2007
l Identify key stakeholders l Use a range of decision-making processes
Edition “best practice” model l Develop robust project briefs to identify the requirements at each stage
l Have prepared for and taken the l Identify issues affecting the project and
MSP® practitioner paper clarify terms of reference
Dates:
09 May 11 17 Oct 11 Dates:
15 Jun 11 16 Nov 11 05 - 07 Jul 11
Dates: 28 Jul 11 12 Dec 11 26 - 28 Sep 11
14 - 15 Jul 05 Sep 11 05 - 07 Dec 11

Take Advantage NOW. To discuss your PRINCE2® and MSP training requirements,
call Sarah Harvey today on 0800 313 4743.




Project management
Technical Advanced Intermediate Essentials Technical Advanced Intermediate Essentials Technical Advanced Intermediate Essentials

Project module 1 & 2 - Project module 3 - Project module 4 -
planning, scheduling advanced scheduling tracking and analysing
and implementing and customisation project progress
Our Project Module 1 & 2 course is a This course looks at advanced scheduling This course looks at how to track, filter and
comprehensive introduction to using Project and resourcing techniques and how to extract information and how to effectively
to build, resource and extract information customise your schedule to give better report on project progress and costs. It is
from project schedules. visibility and flexibility. It is designed for designed for experienced users of Project
experienced users of Project who have who have attended Module 1 & 2 or have
What will I get out of it? attended Module 1 & 2 or have equivalent equivalent knowledge.
l Create, amend and print a project schedule knowledge.
l Manage resources
What will I get out of it? l Track overall project progress
l Update a project schedule l Work with different types of task l Track work and costs within projects
l Print and produce standard reports on l Work with multiple resource rates l Compare schedule to baseline
a project
l Create custom tables l Filter and extract information
l Share data with other applications
l Add custom fields l Create custom reports
Dates:
05 - 06 May 11 22 - 23 Sep 11 Dates: Dates:
01 - 02 Jun 11 24 - 25 Oct 11 12 May 11 13 May 11
07 - 08 Jul 11 03 - 04 Nov 11 15 Aug 11 16 Aug 11
11 - 12 Aug 11 08 - 09 Dec 11 18 Nov 11 25 Nov 11
Price: £350 Duration: 2 days Price: £190 Duration: 1 day Price: £190 Duration: 1 day

Risk management
Project risk management Primavera risk analysis Primavera risk analysis
Is it right for me? (Pertmaster) overview (Pertmaster) schedule
This two-day workshop addresses risk Is it right for me? and risk analysis
management throughout the project
lifecycle. It is largely based on the project
This course is a basic overview of the risk Is it right for me?
scheduling and risk register features of This course gives a detailed introduction
risk analysis and management guide
Pertmaster. It is aimed at new users of to the schedule and risk management
published by the Association for Project
Pertmaster who are familiar with risk features of Primavera risk analysis
Management. It also provides a foundation
management processes. (Pertmaster). It is aimed at new users
for follow-up workshops leading to APM
Risk level 1 and 2 qualifications. It is aimed of Pertmaster who are familiar with risk
at teams working on bid feasibility and management processes and who need to
project start up.
l Import schedules into Pertmaster use the tool to manage risk within projects.
l Perform schedule and cost analysis
l Generate and interpret confidence curves
l Describe success factors and benefits l Import schedules into Pertmaster
l Generate and interpret tornado graphs
arising from effective risk management l Add three point estimates onto plans
l Construct a risk register and view risks
l Explain human behaviour factors affecting Perform schedule and cost analysis
generated
l

risk management
l Add qualitative and quantitative risks
l Use templated quick risk
l Establish the project context and conduct l Run risk analysis
an initial risk assessment

Dates: Dates: Dates:
04 - 05 Jul 11 14 Jul 11 04 - 05 May 11 31 Aug - 01 Sep 11
05 - 06 Oct 11 12 Sep 11 27 - 28 Jun 11 05 - 06 Dec 11

Develop your Primavera skills with our experts. Call Sarah Harvey today on 0800 313 4743 to book your course.




Primavera
Primavera management Primavera for planning Primavera for scheduling
overview Is it right for me? Is it right for me?
Is it right for me? This course is designed for planners who This course is designed for those who
will need to use Primavera to create and need to create and manage simple
This course is designed for those who
manage detailed plans. It includes detailed plans in Primavera. Knowledge of project
will need to gain an overview of how the
activity and resource planning. Knowledge management techniques would be an
Primavera tool is used and how to
of project management techniques would advantage.
navigate through existing programmes
be an advantage.
on the system. It is aimed at new users of What will I get out of it?
Primavera who are PC literate and familiar What will I get out of it?
with other software packages. Knowledge
l Create projects and set project properties
of project management techniques would
l Use the tools for Programme l Create a Work Breakdown Structure
be an advantage. Management in Primavera
(WBS)
l Perform Work Package and Project
l Create activities, links and resources
Management in Primavera
Navigate within an existing Primavera
l Manage actuals
l l Create detailed plans including activities,
programme links and resources l Customise layouts
l Review WBS structure and activities l Manage actuals l Use the reporting tools in Primavera
l Review resourcing and workload l Use the reporting tools in Primavera
l Use the reporting tools in Primavera

Dates:
18 Jul 11 Dates: Dates:
08 Sep 11 25 - 27 Jul 11 08 - 09 Aug 11
07 Nov 11 12 - 14 Oct 11 24 - 25 Nov 11

Management skills Earned value management
Management skills Earned value Earned value
for project managers management - management - senior
Is it right for me? managerial analysis management overview
This course is designed for project Is it right for me? Is it right for me?
managers, programme managers and
Programme managers and project managers Senior managers in businesses using
work package managers who need to get
who are considering implementing earned earned value management who need to
the best out of their project team. The course
value management and work package understand programme EVM reports.
is designed to develop and refresh the
managers who are asked to report using This course provides you with an overview
essential people management skills required
earned value. This course provides you of earned value management, and its
for project delivery through self-management.
with the ability to analyse earned value benefits to senior management.
What will I get out of it? management data and decide actions as
a result. What will I get out of it?
l Develop a balanced management l Describe the basic principles of earned
approach What will I get out of it? value management
l Balance the needs of the business and l Interpret EV management reports l State the benefits of using earned
the customer and charts value management
l Manage their time more effectively and l Perform variance analysis using EV data l Use earned value management
others for results l Identify EV trends and their significance information to challenge ETC and
l Identify and play to motivational drivers EAC forecasts
l Perform exception analysis down to work
of others even in virtual teams
package level l Describe the use of exception reporting
Dates:
18 - 19 Jul 11 Date: Date:
27 - 28 Oct 11 04 Oct 11 05 Oct 11
Price: £720 Duration: 2 days Price: £395 Duration: 1 day Price: £195 Duration: 0.5 day



Information Technology Courses


Excel

Module 1 - essentials Module 2 - gathering Module 3 - data analysis
Is it right for me? and presenting data Is it right for me?
This course introduces the basic features Is it right for me? This course is ideal for those who want to
of Microsoft Excel focusing on creating learn more about data analysis techniques
Our Excel module 2 - gathering and
spreadsheets, adding different types of in Excel. It is designed for experienced
presenting data course looks at techniques
formula, formatting and printing. users of Excel. You should be confident
for managing data more effectively.
in creating and editing worksheets and
What will I get out of it? be able to write basic formulas.
l Create, save and print worksheets e.g. l Transfer and link information between What will I get out of it?
timesheets, sales figures, invoices, etc
worksheets and workbooks
l Create different types of formula
l Work with databases to summarise,
l Create and format graphs analyse and filter information
l Use basic Excel functions l Automate repetitive tasks with macros l Build pivot tables for easy data analysis
l Edit and manipulate information l Add conditional formatting to cells l Use Excel tools to more effectively
l Format worksheets for a professional manage large spreadsheets
l Create and use spreadsheets
presentation
with validation and protection l Create and work with data ranges
Dates:
07 Apr 11 26 Aug 11 Dates: Dates:
10 May 11 07 Sep 11 15 Apr 11 21 Sep 11 12 Apr 11 11 Aug 11
06 Jun 11 17 Oct 11 23 May 11 21 Oct 11 04 May 11 14 Sep 11
05 Jul 11 18 Nov 11 15 Jun 11 02 Dec 11 24 Jun 11 10 Oct 11
20 Jul 11 06 Dec 11 14 Jul 11 19 Dec 11 04 Jul 11 11 Nov 11
08 Aug 11 17 Aug 11 22 Jul 11 14 Dec 11

Excel

Formulas and functions Business intelligence Pivot table specialist
essentials and dashboards Is it right for me?
Is it right for me? Is it right for me? This Excel course is a comprehensive guide
to working with pivot tables for those who
This course shows you how to construct This is designed for existing users of Excel
are keen to learn more about the use of pivot
basic formulas and functions in Excel. It who can build simple Excel spreadsheets.
tables to analyse and present data. You
is aimed at existing Excel users who can The course includes dealing with imports of
should be a confident Excel user and be
create and amend spreadsheets but find data, analysing data using pivot tables and
able to create and edit worksheets and
formulas frustrating. getting the most out of the extensive graphing
write basic formulas.
features in Excel. It also looks at combining
What will I get out of it? information into easy to use dashboards. What will I get out of it?
l Create different types of formula
What will I get out of it? l Build and customise pivot tables
l Use absolute references in formulas
l Work with different data formats l Group and sort information within
l Use a range of Excel functions pivot tables
l Connect to external data sources
l Use the auditing tools to see how l Add different types of summary
formulas are constructed
l Build pivot tables
calculations to pivot tables
l Create business charts l Create pivot charts
l Create dashboards
Dates: l Add calculated fields and items
19 May 11
05 Jul 11 Dates: Dates:
18 Aug 11 20 - 21 Jun 11 11 - 12 Oct 11 22 Jun 11 18 Oct 11
07 Oct 11 07 - 08 Jul 11 15 - 16 Dec 11 21 Jul 11 19 Dec 11
22 Nov 11 24 - 25 Aug 11 16 Sep 11
Price: £175 Duration: 1 day Price: £380 Duration: 2 days Price: £190 Duration: 1 day

As an IITT accredited training provider you are guaranteed high quality IT training with us.
Call Sarah Harvey today on 0800 313 4743 to discuss your IT training requirements.




Excel Best Seller
Technical Advanced Intermediate Essentials Technical Advanced Intermediate Essentials

Macros specialist Module 4 - advanced
formulas and functions
Is it right for me?
This course will show you how macros Is it right for me?
Our Microsoft
can be used to automate commonly used
commands and processes. This course
This course is designed for experienced courses range
users of Excel and will show you how
is designed for existing experienced users
of Excel. You should be confident creating
to develop your skills in writing formulas
and using advanced Excel functions and
from beginner
and manipulating Excel spreadsheets
and creating formulas when attending
techniques. to advanced
this course. What will I get out of it?
Use an extensive range of logical,
level and are
l

l Record and run macros
text and date functions delivered by our
Create simple array formulas
expert trainers
l
l Navigate within the visual basic
environment
l Cross reference data from other
worksheets using lookups and match
l Edit pre-recorded macros
l Create your own functions
Dates: Call Sarah Harvey on
Dates: 13 - 14 Apr 11 22 - 23 Sep 11
18 May 11 19 - 20 May 11 20 - 21 Oct 11 0800 313 4743 today
12 Jul 11
12 Sep 11
30 Jun - 01 Jul 11
18 - 19 Jul 11
21 - 22 Nov 11
19 - 20 Dec 11
to book
17 Nov 11 22 - 23 Aug 11
Price: £190 Duration: 1 day Price: £380 Duration: 2 days

VBA in Excel Best Seller

Part 1 Part 2 - spreadsheet Part 3 - application
Is it right for me? developer integration
This course is an introduction to visual Is it right for me? Is it right for me?
basic programming in Excel, it looks at Our VBA in Excel part 2 course is designed This course is aimed at those who are
structures, syntax and coding standards. for those who are already creating VBA already creating VBA code and need to
You must be confident in creating and code and need to learn more about what learn more about how to pass information
manipulating Excel spreadsheets and is available and how to use it to create between the different applications and
creating formulas before attending. You automated solutions. You must have either create integrated solutions. You must have
must be able to record and run macros. attended our VBA in Excel - part 1 course either attended our VBA in Excel - part 1
What will I get out of it? or have equivalent knowledge. course or have equivalent knowledge.
l Write Visual Basic procedures What will I get out of it? What will I get out of it?
l Use the Excel data model to manipulate l Use arrays to store and re-use data l Connect to other applications
data on worksheets Use objects within the Excel data model
l l Use the other application’s object models
l Store data using variables and constants to manipulate information l Pass data to and from Word, PowerPoint,
l Automatically run code when events l Write file search routines Outlook and Access
occur, e.g. opening a workbook, l Create functions
pressing a button
l Create complex user forms
Dates:
Dates: 18 Apr 11
16 - 17 May 11 15 - 16 Aug 11 Dates: 17 May 11
13 - 14 Jun 11 13 - 14 Oct 11 25 - 26 May 11 20 - 21 Oct 11 22 Aug 11
13 - 14 Jul 11 08 - 09 Dec 11 25 - 26 Jul 11 12 - 13 Dec 11 23 Nov 11
Price: £440 Duration: 2 days Price: £440 Duration: 2 days Price: £240 Duration: 1 day

1




Access

Queries and reports - Database design - Queries and reports -
essentials essentials advanced
This course is designed for first time users This course is designed for new users who This course is designed for existing users
of Microsoft Access who need to extract need to build relational database systems. of Microsoft Access who need to use more
data from existing databases. You should It will enable you to build systems, e.g. data manipulation techniques within their
be competent in using a PC for general training records, help call log, etc. and databases or for importing and tidying
business use. No previous experience quickly and easily enter and extract up data.
of Access is required. information. You should be competent
in using a PC for general business use. What will I get out of it?
What will I get out of it? No previous experience of Access l Create complex queries to extract
l Work with existing Access databases is required. information
to extract information l Create action queries to change
What will I get out of it? information
l Report out on information in an easy to
understand format
l Create a database l Create de-duplication queries
l Build tables, forms, queries and reports l Create reports to group and sub total data
l Create fully relational databases l Export information to other packages
Dates: Dates:
27 Apr 11 17 - 18 May 11
24 May 11 01 - 02 Aug 11 Dates:
29 Sep 11 24 - 25 Oct 11 16 May 11 03 Oct 11
11 Nov 11 01 - 02 Dec 11 12 Aug 11 07 Dec 11
Price: £175 Duration: 1 day Price: £350 Duration: 2 days Price: £175 Duration: 1 day

Access VBA in Access

Database design - Part 1 - automation Part 2 - access objects
advanced Is it right for me? and DAO
Is it right for me? This course is designed for existing Is it right for me?
experienced users of Access who need
This course is aimed at users who can This VBA course is designed for existing
to use VBA to automate their databases.
design and build tables and queries for experienced users of Access. Users must be
You must be able to confidently create
a relational database and who now wish able to confidently create fully relational
fully relational databases including tables,
to create a professional looking interface databases including tables, forms, reports
forms, reports and queries before attending
that makes it easy for others to use their and queries before attending this course.
this course.
database application. Basic VBA experience is required. This can
What will I get out of it? be gained by attending our VBA in Access
What will I get out of it? part 1 - automation course.
l Write your own code for use on command
l Create forms for interactive searching
buttons, forms and reports What will I get out of it?
and display of search results
l Set up user messages l Use the Access object model
l Build simplified forms and use forms
within forms l Use the debut tools l Use the DAO - Data Access object model
l Create interactive combo and list controls l Write error handling routines and edit l Transfer information to Word and Excel
on forms Access error messages
l Use macros and simple Visual Basic to l Write your own functions, e.g. conversion
make forms interactive functions, date functions

27 - 28 Jul 11 23 - 24 May 11 23 - 24 May 11
07 - 08 Nov 11 05 - 06 Sep 11 10 - 11 Oct 11

All our IT courses can be adapted to your specific training requirements.
Call Sarah Harvey on 0800 313 4743 to find out more.




Reporting tools

Crystal reports module Crystal reports modules Cognos impromptu -
1 & 2 - creating and 3 - advanced reporting report design essentials
modifying reports techniques Is it right for me?
Is it right for me? Is it right for me? This course is aimed at new users of
This course is designed for existing users Impromptu who need to create new “list
This practical course is designed for new
of Crystal reports who wish to extend their style” reports or modify existing reports.
users who need to become proficient
skills to beyond simple list style reporting. You should be competent in using a PC
in creating and modifying reports. An
You should be confident building simple for general business use. No previous
understanding of database structure would
Crystal reports. Attending on our Crystal experience of Cognos Impromptu is
be an advantage but is not essential.
reports module 1 and 2 will give all the required.
What will I get out of it? required pre-requisites.
l Select and sort database records in
What will I get out of it? l Create, modify and enhance reports
a report
l Include and modify graphs within reports l Organise data and perform simple
l Produce simple, grouped and
l Summarise data using a cross tab report calculations
summarised reports
l Include calculations and conditional
l Produce reports that incorporate
formatting in reports sub-reports
l Creating running totals
l Use date calculations

19 - 20 May 11 11 Jul 11 04 Jul 11
20 - 21 Sep 11 13 Oct 11 18 Oct 11

SQL Visio

Foundation Module 1 - flowcharts Module 2 - layers, shapes
Is it right for me? and diagrams and customisation
This course is designed for experienced Is it right for me? Is it right for me?
PC users. No prior knowledge of SQL
This course is a comprehensive introduction This course is designed for existing users
is required. The course aims to give an
to Visio enabling you to create and modify of Visio, who would like to learn more
introduction to SQL and can be applied to
flowcharts and a variety of other business advanced drawing skills and improve
different databases including SQL Server,
diagrams. You should be competent in efficiency with the use of layers, templates,
Oracle, Access and MYSQL.
using a PC for general business use. No shapes and stencils. You should have
What will I get out of it? previous experience of Visio is required. attended our module 1 course or have
equivalent knowledge.
l Decompose real data into a form suitable What will I get out of it?
for implementation within a relational What will I get out of it?
l Create Visio diagrams, including
database
flowcharts and organisation charts l Create your own templates, stencils
l Apply key/foreign key relationships and shapes
between tables of a relational database
l Use the Visio tools to create and modify
text and shapes l Create a scale drawing
l Choose appropriate column types for
a table
l Create business diagrams l Work with layers
l Create tables using SQL and populate l Save and print diagrams l Add custom properties to shapes
them with data
27 - 28 Jun 11 03 Jun 11 24 Jun 11
01 - 02 Sep 11 10 Aug 11 05 Sep 11
28 -29 Nov 11 26 Oct 11 24 Nov 11





Adobe

Photoshop - essentials Acrobat Writer - creating DreamWeaver module
Is it right for me? and managing PDFs 1&2
This course is designed for new users of Is it right for me? Is it right for me?
Adobe Photoshop who need to manipulate
Our Adobe Acrobat Writer course is This course is designed for those
and create images. You should be competent
designed for new users of Acrobat who responsible for designing, managing and
in using a PC for general business use. No
need to generate Portable Document editing an internet or intranet website.
previous experience of Photoshop is required.
Format (PDF) files or to read existing ones You should be competent in using a PC
What will I get out of it? and mark them with changes. for general business use. No previous
experience of DreamWeaver is required.
l Manipulate images using selection and What will I get out of it?
filtering techniques What will I get out of it?
l Read and navigate Portable Document
l Create new images from existing image Format (PDF) files l Design and build a professional website
sources l Create PDF files from authoring l Maintain and upgrade an existing
l Save images for use on web pages applications website and web pages
l Create navigational structures

Dates:
27 May 11
Dates: 08 Aug 11 Dates:
18 Aug 11 19 Oct 11 05 - 06 May 11
06 Dec 11 30 Nov 11 31 Oct - 01 Nov 11
Price: £220 Duration: 1 day Price: £190 Duration: 1 day Price: £380 Duration: 2 days

Conversion PowerPoint

Office 2010 Module 1 - creating Module 2 - PowerPoint
Is it right for me? professional presentations masterclass
Existing users of Word, Excel and Is it right for me? Is it right for me?
PowerPoint who have upgraded or are This masterclass course is designed for
Our PowerPoint module 1 course highlights
planning to upgrade and need to be able to experienced users of PowerPoint who have
the key features of PowerPoint that need to
quickly adapt to Office 2010. It looks at the attended our PowerPoint module 1 course
be mastered for a truly professional looking
innovative features and changes within the and now need to expand their skills. You
presentation. The course includes tips on
applications including the new user interface, should be a confident PowerPoint user who
fast ways of getting the best results and
new layouts and views, new and improved can create presentations and slide shows.
advice on presentation colours, content
wizards and enhanced functionality.
and delivery techniques.
What will I get out of it? What will I get out of it? l Create a template which includes a
l Navigate within the Office 2010 applications l Edit an existing presentation and create customised slide master and title master
l Use the new document features available a new one l Create organisation charts
in Word l Apply and modify a presentation design l Manipulate clipart for specialist use
l Use the new wizards, layouts and Produce simple drawn objects
l l Produce complex animations
formatting options in Excel
l Animate text, drawings and graphs l Build interactive presentations
l Use the new tools available in PowerPoint
Dates: Dates:
Dates: 21 Apr 11 07 Oct 11 28 Apr 11 27 Oct 11
18 May 11 09 Jun 11 14 Nov 11 20 Jun 11 01 Dec 11
12 Sep 11 28 Jul 11 09 Dec 11 16 Aug 11 16 Dec 11
16 Nov 11 09 Sep 11 29 Sep 11

If you are undertaking an IT Roll Out in your business, call Susan Howard on 0800 313 4743
to discuss how we can develop your Roll Out training programme.




Word

Module 1 - essentials Module 2 - making it work Module 3 - structured
Is it right for me? for you documents
This course is designed for new users Is it right for me? Is it right for me?
of Word who need to create and format This course is designed for existing users This course is designed for experienced
documents. You should be competent of Word who need to learn presentation users of Word who need to create larger
in using a PC for general business use. techniques to create professional looking and more complex documents, such as
No previous experience of Word is required. documents and to create mail merge handbooks, manuals, reports, etc. You
What will I get out of it? documents. should be confident in creating documents
and use Word daily.
l Create, save and print documents, What will I get out of it?
e.g. letters, memos, etc l Work with tables and columns to What will I get out of it?
l Enhance documents to give them a effectively layout a document l Use templates and styles to build
professional appearance l Add bullets and numbering and headers structured document more effectively
and footers to improve presentation l Work with sections to manage complex
l Customise Word and automate some documents
frequently repeated tasks l Use data from other packages within Word
l Create mail merge documents and l Insert and link graphics
envelopes and labels
Dates:
Dates: Dates: 06 Jun 11
28 Apr 11 07 Apr 11 01 Sep 11 09 Aug 11
04 Aug 11 26 May 11 09 Dec 11 06 Oct 11
29 Nov 11 06 Jul 11 20 Dec 11

Outlook Systems engineering
Technical Advanced Intermediate Essentials
INCOSE certified Systems engineering
Advanced Outlook - system engineering for INCOSE CSEP
beyond email professional (CSEP) candidates
Is it right for me? boot camp Is it right for me?
This course is designed for those who Is it right for me? This course is designed for project
currently use Outlook and want to learn more managers, programme managers and
in order to optimise their time and to become This course is aimed at System Engineers
work package managers who need to
more organised and efficient. You should be working towards INCOSE Certified
get the best out of their project team.
familiar with the basics of Outlook. Systems Engineering Professional (CSEP)
accreditation who require additional What will I get out of it?
What will I get out of it? guidance.
l Understand fundamentals of systems
l Manage your email using message What will I get out of it? engineering, the systems engineering
options and rules lifecycle and key activities in each lifecycle
l Support a primarily self-learning based
l Create email templates stage
approach to achieving CSEP
l Create and manage folders to use on l Gain practical experience using basic
l Understand the process for INCOSE
the network and offline systems engineering techniques
Certification application
l Schedule activities and tasks l Understand the INCOSE Certification
l Understand the structure and content of
application process
l Maintain and make effective use of a the INCOSE SE handbook
contacts list l Test acquired knowledge by answering
l Provide guidance and typical questions
questions posed in typical CSEP exam
Dates: in CSEP exam format
format
25 May 11
12 Aug 11 Dates: Dates:
15 Nov 11 26 - 27 Sep 11 05 - 09 Sep 11
Price: £175 Duration: 1 day Price: £495 Duration: 2 days Price: £1895 Duration: 4.5 days

Take Advantage NOW. To learn more about the systems engineering training and courses we offer,
contact Ian Presland today on 0800 313 4743.


When you attend our training centre in Crawley, you are our
guest and we always take the time to make you feel welcome,
relaxed and ready to learn.

Crawley training centre
Our Crawley training centre has 15 rooms and additional syndicate rooms. Located approximately
one mile from junction 10 on the M23, the centre is easily accessible from all areas of the south east
of England. The state of the art environment allows you to work in a relaxed atmosphere surrounded
by high quality technology and design.

Our IT rooms contain modern PC’s for every participant. They run a wide variety of software
applications and can be adapted to different Windows operating systems dependent on your needs.
Our management training facilities include a full suite of training aids and equipment, for example,
interactive smartboards.

Room hire
Our Crawley centre provides the perfect state-of-the-art venue and facilities for training, seminars,
events, conferences or management meetings. Our management rooms vary in size, generally
holding up to 14 people. We also have a large conference room that can hold up to 60 people
auditorium style; ideal for conferences, seminars or management briefings. Our IT rooms hold up
to 8 participants and each will be provided with their own PC as part of the package.

For all room hire package details and prices contact Sarah Harvey on 0800 313 4743 or email
sarah.harvey@thalesgroup.com


Take advantage NOW!

To book a course or discuss your training needs,
contact Sarah Harvey today on 0800 313 4743
or visit thales-trainingconsultancy.com

Thales Training & Consultancy

W thales-trainingconsultancy.com
E traininginfo@thalesgroup.com
T twitter.com/ThalesTraining
B blog.thales-trainingconsultancy.com

Thales Training & Consultancy, Sackville House, Northwood Park
Gatwick Road, Crawley, West Sussex RH10 9XN

Developing advantage through well
thought out training solutions

Thales Training & Consultancy is part of Thales UK. A company registered in England and Wales.
Registered Office: 2 Dashwood Lang Road, The Bourne Business Park, Addlestone, Weybridge, Surrey KT15 2NX
Registered Number: 1597499

On course-spring-2011

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