With the opportunity to service the PetSmart stores nationwide and the resulting growth, handling the EDI orders with the current process was not scalable. Their traditional wholesale orders were well automated; however, they had no good way to handle the EDI orders and trading partner compliance. The challenges included: Orders were manually entered into their CRM, and the shipping was already automated with OzLINK. However, generating the UCC 128 labels was done as a separate process by accounting Capturing tracking numbers required for the ASN was manual A separate staging area for EDI orders was required as they awaited UCC 128 labels

1. Phone: 508-366-1969
sales@ozdevelopment.com
www.ozdevelopment.com
CASE STUDY
“OzLINK and SPS
Commerce are
fundamental in
supporting our
growth."
-Kelly Randall,
Director of Operations,
OmegaSea
At a Glance:
15 years ago in Sitka, Alaska, two brothers invented and patented the process of
making fish foods directly from whole, fresh Alaskan seafood. OmegaSea, the
company, was founded, and Omega One, the brand, was introduced. This
revolutionary concept broke the mold in a 40-year industry. Unlike other fish
foods on the market, there is no fishmeal in Omega One. Instead, OmegaSea
use Alaskan seafood such as salmon, halibut, and shrimp for our protein
sources. Omega One is sold in 25 countries, and through thousands of outlet
stores. When OmegaSea wanted to expand their relationship with PetSmart,
they realized they needed to automate their fulfillment and EDI processing,
which led them to OzLINK and SPS Commerce.
Key Benefits:
 Reduced manual processing of EDI orders by 60%
 Enabled launch of PetSmart relationship with 1200 plus orders in 3 days
 Streamlined packing, shipping, and ASN generation enabling order
growth of over 600%
The Challenge:
With the opportunity to service the PetSmart stores nationwide and the
onslaught of order growth, handling the EDI orders with the current process was
not scalable. Their traditional wholesale orders were reasonably well
automated, however, they had no good way to handle the EDI orders and
trading partner compliance. The challenges included:
 Orders were manually entered into QuickBooks, the shipping was
automated with OzLINK already. However generating the UCC 128
labels was done separately by accounting
 Capturing tracking numbers required for the ASN is all manual
 A separate staging area for EDI orders was required
The Solution:
OmegaSea integrated their PetSmart orders with SPS Commerce and OzLINK.
SPS Commerce integrates sales orders and retrieves invoices. OzLINK integrates
the EDI orders into the shipping workflow. With OzLINK the EDI orders are
processed at the pack/ship station, generating the ASN and UCC 28 labels along
with the shipping labels. The results include:
 Automated shipment processing to verify and capture packing details
and tracking numbers for the ASN using bar code scanning
 Generated shipping labels and UCC 128 labels in parallel
 Reduced the time to process orders, cutting possibility of errors and
chargebacks
Industry:
eCommerce
Wholesale Distribution
Oz Solutions:
OzLINK Shipping
Applications:
QuickBooks
SPS Commerce
OmegaSea
Feeds Growth
with OzLINK