At a Glance:
Fluid Power Engineering offers customers the most cost effective pneumatics for
industrial automation. In bus...
Upcoming SlideShare
Loading in …5
×

Fluid Power Engineering Success Story

198 views

Published on

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
198
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Fluid Power Engineering Success Story

  1. 1. At a Glance: Fluid Power Engineering offers customers the most cost effective pneumatics for industrial automation. In business since 1963, the company has built a successful global business. They seized the eCommerce opportunity and have successfully expanded their business and sales channels. However, their core IT systems have been holding them back. They needed a new platform to support their growth. Fluid Power Engineering turned to Epicor and OzLINK to streamline their order manage- ment processes. Industry: Distribution, Industrial Oz Solutions: OzLINK Shipping Applications: Epicor Prophet 21 Key Benefits:  Streamlined order management to support eCommerce growth  New warehouse shipping staff brought onboard and trained within 1 hour  Better visibility and flexibility on orders across all channels The Challenge: eCommerce forced Fluid Power Engineering to rethink how they managed orders. Their traditional business was built the old fashioned way: their expertise in pneu- matics combined with strong customer relationships. However, eCommerce orders needed to be handled differently. Unfortunately, their legacy system was too rigid. The issues that arose included:  Managing differences between sales channels was too manual, leading to potential errors.  Growth in order volume required new warehouse staff, who found learning the system difficult.  Visibility of orders from sales and through eCommerce was limited. The Solution: Fluid Power Engineering selected Epicor and OzLINK. OzLINK integrates the Epi- cor system to their UPS WorldShip software. The order is pulled real time from Epi- cor and then processed in UPS WorldShip. Once the shipping is completed, Epicor is updated with the shipping costs and the tracking information. The benefits in- clude:  Automation of the Epicor shipping process  Simplification of the shipping process for new employees in the warehouse  Improvement of visibility across the order management process and within Epicor Prophet 21 Fluid Power Engineering Company, Inc. eCommerce Growth Drives Fluid Power Engineering with OzLINK “Integration and automation of shipping and Epicor was an absolute critical requirement,” -Sandia Harrison, I.T. Manager, Fluid Power Engineering Company, Inc. OZ DEVELOPMENT, INC. Phone: 508-366-1969 sales@ozdevelopment.com www.ozdevelopment.com OzLINK Customer Success Story

×