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Mysti Berry, Platform Doc
Old Dogs, New Tricks
June 14, 2017
© Okta and/or its affiliates. All rights reserved. Okta Confidential
Why This Talk, Why Me?
2
• At 55 I was afraid to leave my job (I did anyway)
• The same year, my 60 year-old brother was laid off from Big Tech
Question: Why was I valued at my old company while my brother was
discarded?
The answers were the genesis of this talk.
This talk does not represent Okta, Inc. in any way. Opinions are my own.
© Okta and/or its affiliates. All rights reserved. Okta Confidential
Agenda
3
• Avoiding the COBOL Trap
• Active Listening
• Embracing Unconscious Incompetence
• Revising Outdated Metaphors
• Learning From Younger Coworkers
Avoid the COBOL Trap
© Okta and/or its affiliates. All rights reserved. Okta Confidential 5
How We Grow Stale
5
30 40 45 50
Goodbye JaneWe Need Jane
COBOL skill rare
Mission-critical code
What’s Jane Do?
Legacy COBOL
entirely wrapped
No Worries: Jane
COBOL skill common
Less COBOL code
© Okta and/or its affiliates. All rights reserved. Okta Confidential 6
How We Stay Fresh
6
30 40 50 60
Please Stay!We Need You
XML/DITA skill rare
Mission-critical role
Need You More
Jekyll skill rare
Solves more problems
Still Need You
Git/Md skill rare
Solve problems
Active Listening
8
Resources
We know we’re supposed
to…
How often do you practice?
As contexts change around
you, active listening can help
you notice when important
things have changed:
• Cultural
• Industry
• Tools
Embrace Unconscious
Incompetence
© Okta and/or its affiliates. All rights reserved. Okta Confidential 10
The Quadrant: Awareness & Competence
10
Unconscious
Incompetence
Conscious
Incompetence
Unconscious
Competence
Conscious
Competence
Why can’t we stay in the
expert zone forever?
11
It feels good to be an
expert
But tech changes too
quickly
© Okta and/or its affiliates. All rights reserved. Okta Confidential
How Can You Embrace Uncon-Incomp?
12
• Take a class in a new skill
• Ask the boss for a stretch
assignment
• Turn “but I’m an X” on its head
• Ask a new kid for advice
Revise Outdated
Metaphors
14
• Symptom: weird disconnects in
expectations (Why’d it do that?
How can I accomplish this
task?)
• Example: waterfall metaphor in
an agile company
• Example: “bucket” metaphor
when you are using distributed
source control
• Example: solo actions when
you’re in a team-heavy
company.
This is subtle stuff. Let’s talk!
Learn from Younger
Coworkers
16
• Their brains are fresher than
yours
• They may be afraid of
you/assume you know more. So
ask them!
• Don’t assume you know better
I love the youngsters at Salesforce.
They taught me to ask questions,
experiment, investigate.
© Okta and/or its affiliates. All rights reserved. Okta Confidential
What Are You Going To Do?
17
• Avoid the COBOL Trap
• Active Listening
• Embrace Unconscious Incompetence
• Revise Outdated Metaphors
• Learn From Younger Coworkers
© Okta and/or its affiliates. All rights reserved. Okta Confidential 18
Resources
Avoiding Ageism
Millennial POV
Business Insider Article
AARP Resources
EDD Older Worker PDF
LinkedIn Advice
Connect everything
Thank You

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Old dogs

  • 1. Mysti Berry, Platform Doc Old Dogs, New Tricks June 14, 2017
  • 2. © Okta and/or its affiliates. All rights reserved. Okta Confidential Why This Talk, Why Me? 2 • At 55 I was afraid to leave my job (I did anyway) • The same year, my 60 year-old brother was laid off from Big Tech Question: Why was I valued at my old company while my brother was discarded? The answers were the genesis of this talk. This talk does not represent Okta, Inc. in any way. Opinions are my own.
  • 3. © Okta and/or its affiliates. All rights reserved. Okta Confidential Agenda 3 • Avoiding the COBOL Trap • Active Listening • Embracing Unconscious Incompetence • Revising Outdated Metaphors • Learning From Younger Coworkers
  • 5. © Okta and/or its affiliates. All rights reserved. Okta Confidential 5 How We Grow Stale 5 30 40 45 50 Goodbye JaneWe Need Jane COBOL skill rare Mission-critical code What’s Jane Do? Legacy COBOL entirely wrapped No Worries: Jane COBOL skill common Less COBOL code
  • 6. © Okta and/or its affiliates. All rights reserved. Okta Confidential 6 How We Stay Fresh 6 30 40 50 60 Please Stay!We Need You XML/DITA skill rare Mission-critical role Need You More Jekyll skill rare Solves more problems Still Need You Git/Md skill rare Solve problems
  • 8. 8 Resources We know we’re supposed to… How often do you practice? As contexts change around you, active listening can help you notice when important things have changed: • Cultural • Industry • Tools
  • 10. © Okta and/or its affiliates. All rights reserved. Okta Confidential 10 The Quadrant: Awareness & Competence 10 Unconscious Incompetence Conscious Incompetence Unconscious Competence Conscious Competence Why can’t we stay in the expert zone forever?
  • 11. 11 It feels good to be an expert But tech changes too quickly
  • 12. © Okta and/or its affiliates. All rights reserved. Okta Confidential How Can You Embrace Uncon-Incomp? 12 • Take a class in a new skill • Ask the boss for a stretch assignment • Turn “but I’m an X” on its head • Ask a new kid for advice
  • 14. 14 • Symptom: weird disconnects in expectations (Why’d it do that? How can I accomplish this task?) • Example: waterfall metaphor in an agile company • Example: “bucket” metaphor when you are using distributed source control • Example: solo actions when you’re in a team-heavy company. This is subtle stuff. Let’s talk!
  • 16. 16 • Their brains are fresher than yours • They may be afraid of you/assume you know more. So ask them! • Don’t assume you know better I love the youngsters at Salesforce. They taught me to ask questions, experiment, investigate.
  • 17. © Okta and/or its affiliates. All rights reserved. Okta Confidential What Are You Going To Do? 17 • Avoid the COBOL Trap • Active Listening • Embrace Unconscious Incompetence • Revise Outdated Metaphors • Learn From Younger Coworkers
  • 18. © Okta and/or its affiliates. All rights reserved. Okta Confidential 18 Resources Avoiding Ageism Millennial POV Business Insider Article AARP Resources EDD Older Worker PDF LinkedIn Advice

Editor's Notes

  1. You can’t control ageism, but you can control your own beliefs, behaviors, and strategies.
  2. Your team may encourages you to specialize. Feels good to be an expert. Don’t fall into this trap. Lets talk about it! Are you trapped in a silo?
  3. It’s on you to explore, discover, assess. Not a 9-5 mentality. As we get older, harder to stay engaged, curious. Let’s talk—what’s one thing you can do to be more valuable to your company? What problems can you solve?
  4. Gets harder to do as we become experts at life and work skills. Tough.