Spotify was founded with an agile and lean mindset already from the start. Since then we have grown quickly as a company - and we've put a lot of effort into not only building a great product, but also building and maintaining a great culture and find new ways of working that helps us become more effective. I will share some key learnings and personal reflections from that journey. https://tech.rakuten.co.jp/

1. Jonathan Rasmusson
@jrasmusson
The Spotify
Playbook

2. Things I would like to share with you
Areas where we struggle
Things we do right
Some differences
Ideas for working this way

3. Areas where we struggle

4. Deadlines
Two types of teams

5. Too much WIP

6. Assume everyone
knows Agile

8. Things we do right

9. Radical transparency
Default to open

10. Empower
Pushing decisions down.

11. Self organize
Not just teams, organizationally too.

12. Continuous improvement
Not optional

13. What makes Spotify
different

14. We use our product
Small distance between you and customer

15. Acts like a startup
Internal open source - Taking risks - Knowing customer

16. No ones is telling you
what to do...

17. Counter intuitive bets
Built into the DNA

18. Deliberate focus on culture
Play nice - Be fair

19. Celebrates failures
Chromecast

20. Simple rules - high trust
Book your own travel

21. Humble leadership
Weekly 1:1s, town halls

22. Swedish culture
https://sweden.se/culture-traditions/10-youtube-clips-about-swedishness/

23. It’s a
This manifests itself in many different ways...
companytech
product
design

24. Will invest in
infrastructure & support

25. Highly technical POs

26. Co-opetition

27. No projects
No budgets
No project managers

28. Hackdays / weeks
Discovery / Running

29. Hire globally

30. Takes away every excuse!
Create a very safe workplace.

31. This is your competition

32. Tips for working this way

33. 1. Trust your teams.

34. 2. Prepare for failure.

35. 3. Increase autonomy.

36. And then get out of the way :)

37. Three tips
for learning English

38. 1. Be fearless
Don’t worry about getting it right. Just start.

39. 2. Have a safety phrase.
Can I practice my Swedish with you?
私はあなたと私の日本語を練習することはできますか？

40. 3. Speak English to yourself
You are the perfect person to practice with.

41. 4. Listen to music with
English words you like.
And then translate them. It’s more fun and you will remember better.
Bonus!!!

43. Good luck!
Lycka till!
がんばろう!

44. Thank you
@jrasmusson