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How to Get the Most out of the
Next 5 Years
Dave Kellogg
Advisor, Independent Director, Consultant, Blogger
www.Kellblog.com
9/25/19, r1.4
1
My Background
• Computer club (middle school)
• Berkeley: geophysics and applied math
• Ingres: support  competitive  prodmkt
• Versant: battlefield promotion to marketing VP
• BusinessObjects: CMO from $30M to $1B
• MarkLogic: CEO from $0 to $80M
• Host Analytics: CEO from <$10M to $50M (sold)
• Boards: Alation, Nuxeo, Profisee, Aster (sold),
Granular (sold)
• Today: consultant, independent director, blogger
Slide 2
The Best Thing That Ever Happened to Me
• Result of international treaty called a Totalization agreement
• Can live up to 5 years in France under US social security
• Was living in France, as CMO of BusinessObjects
• Coming up on five-year mark on 7/1/2001; needed to move home
• Liquidated large stock position between 1/1/2001 and 3/1/2001
• Closed on a house in Silicon Valley in 3/7/2001
• Dot-com crash began 3/15/2001
Slide 3
What’s the Moral?
• Luck happens
• Financial outcomes vary more than
operational ones
• Winner-take-all markets
• Timing of exits and/or stock sales
• Understand value of market leadership
• Don’t be too busy doing your job to think
about your financial outcome
Slide 4
The Butterfly Effect
• Steve, a brilliant guy, ran an ~$150M company with search/BI technology
• The company was, however, kind of stuck growth-wise
• Probably worth around 3x its perpetual revenues
• Steve would never have believed it if you told him this future chain of
events would lead to a $1B+ exit
• HP’s then-CEO would attempt a dalliance with a marketing contractor
• That CEO would be fired over this
• HP’s board would appoint an unlikely new CEO as replacement
• The new CEO would waste over $11B on an overpriced acquisition in the space
• Steve’s company would be bought by Oracle as a hedge at 1/10th the cost
Slide 5
What’s the Moral?
• Hard work and patience can be
rewarded in unusual ways
• Don’t forget the 12 backbreaking
years of work Steve put into building
that company
• There’s a lot you can control, and a lot
you can’t
Slide 6
The Worst Thing That
Ever Happened to Me
• A few years later
• Just turned 40
• Life was going great
• Our fourth child, Brian, was two
weeks old
• And this came along 
Slide 7
That Worked Out Fine …
(and here’s Brian today)
Slide 8
But It Led to an Arguably Bad
Career Decision
• In 2004, I took CEO job at MarkLogic, an XML database
• “The market that never was” – Gartner, 2002
• From financial viewpoint, I should have “rinsed and repeated”
• And that was my plan, I wanted to be a CEO but was in no rush
• From self-actualization viewpoint, I needed to move
• When you’re discussing your “five-year survival rate” you sense a time premium
• We did simply amazing work
• Of ~16 XML databases, MarkLogic was effectively the sole survivor
• We created an $80M run-rate business
• But we didn’t create commensurate value
• Value comes from creating something someone wants to buy or go public
Slide 9
What’s the Moral (1)?
On Life
• Both sides of the old model (work 40
unhappy years and then retire) are dead
• Assume that the experiment called your
life can end at any moment
• Optimize so you’re OK with your choices
in the unlikely event it does
• Don’t build debit balances – health, family
Slide 10
What’s the Moral (2)? Picking is Huge
Choose Wisely
See: https://kellblog.com/2019/07/18/career-decisions-what-to-look-for-in-a-software-startup/
and: https://kellblog.com/2019/08/13/things-to-avoid-in-selecting-an-executive-level-job-at-a-software-startup/ Slide 11
What’s the
Moral (3)?
Rinse and
Repeat is
Lucrative
Work up the
career ladder here
You can make a lot
of money here
Beware anyone
offering you a job here
(Matrix is designed from the point of view of the hiring company.)
Slide 12
What’s the Moral (4)?
Know Where You’re Going
• Choose your career goal with these circles
• There’s a time for making money and a time for
self-actualization
• Be smart about choosing
• Self-actualization (i.e., trying to reach your
potential) is important, but comes at a cost
• High opportunity cost
• High risk of failure (kind of the point)
Good
At
Enjoy
Doing
Make
Money
Slide 13
First Observation on Scaling
As we grew BusinessObjects from $30M to $1B+, I noticed an interesting thing:
• The CEO role was largely strategic and changed relatively little over time
• While the COO changed radically as we scaled from 250 to over 4500 people
• We had one CEO, but 4+ COOs across that time period
Slide 14
What’s the Moral?
Create a Scalable Role and Embrace Metrics
If you want to be in it for the long haul:
• Define yourself into a role that doesn’t require directly building and
scaling a huge organization
• Build COO, CRO, and/or country manager roles where you can hire for
operational experience there
• Become an expert in metrics
• Metrics are the abstraction through which you can understand the business
and compare it to peers
• That abstraction layer enables huge scalability – a $10M company has a CAC
ratio, and so does a $10B one.
Slide 15
Second Observation
on Scaling
• If you want to be in it for the long-run, you
have to continually survive the short-run
• Easier said than done, given there will
always be good periods and bad periods
• People with revenue responsibility are the
first to go
• Boards default to assuming S&M
problems
• Not always correct but the least painful
option to consider
Slide 16
What’s the Moral? Be the Other Co-Founder
• Be smart-humble: let the other co-founder be CEO or take revenue
responsibility
And/or:
• Have strong control provisions
• Have strong advocates on the board
• Stay aligned with the board
• This process starts at investment time
• Don’t be too busy running the company to communicate with the
board, especially during rough times
Slide 17
The Most out of the Next 5 Years, Summary
• Understand that luck happens
• Seen all combinations of {good, bad} x {things, people}
• Don’t take it personally; don’t get too cocky
• Think of startups as white water rafting
• Some things you can control, others you can’t
• Learn how paddle (execute) and learn about the river (the system)
• Assume the experiment called your life can end at any moment
• Make your choices accordingly
Slide 18
The Most out of the Next 5 Years, Summary (2)
• Understand the criticality of picking
• You are defined by the brands/decisions on your resume
• Your network is defined by the people you have worked with
• Picking is one key use of your paddle
• Choose your career goal, perhaps in phases, using the three circles
• Think mindfully about what mode you want to be in
• If you want to be around long-run, you need to survive short-run
• Define yourself into a long-run role
• Become an expert in metrics as an abstraction of the business
Slide 19
The Most out of the Next 5 Years, Summary (3)
• Don’t be too busy doing your job to
• Think about your financial outcome and strategy
• Communicate and stay aligned with the board, particularly during the
toughest times
• Bonus: build a network with your peers
• Bonus: keep your kitchen clean and your cap table cleaner!
• Always view your cap table from perspective of your next-round investor
• For more discussion in a future Kellblog post!
Slide 20
Follow me at @Kellblog
Check out my blog at www.Kellblog.com
Slide 21

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Dave Kellogg- 2019 APPEALIE SaaS Conference Featured Speaker

  • 1. How to Get the Most out of the Next 5 Years Dave Kellogg Advisor, Independent Director, Consultant, Blogger www.Kellblog.com 9/25/19, r1.4 1
  • 2. My Background • Computer club (middle school) • Berkeley: geophysics and applied math • Ingres: support  competitive  prodmkt • Versant: battlefield promotion to marketing VP • BusinessObjects: CMO from $30M to $1B • MarkLogic: CEO from $0 to $80M • Host Analytics: CEO from <$10M to $50M (sold) • Boards: Alation, Nuxeo, Profisee, Aster (sold), Granular (sold) • Today: consultant, independent director, blogger Slide 2
  • 3. The Best Thing That Ever Happened to Me • Result of international treaty called a Totalization agreement • Can live up to 5 years in France under US social security • Was living in France, as CMO of BusinessObjects • Coming up on five-year mark on 7/1/2001; needed to move home • Liquidated large stock position between 1/1/2001 and 3/1/2001 • Closed on a house in Silicon Valley in 3/7/2001 • Dot-com crash began 3/15/2001 Slide 3
  • 4. What’s the Moral? • Luck happens • Financial outcomes vary more than operational ones • Winner-take-all markets • Timing of exits and/or stock sales • Understand value of market leadership • Don’t be too busy doing your job to think about your financial outcome Slide 4
  • 5. The Butterfly Effect • Steve, a brilliant guy, ran an ~$150M company with search/BI technology • The company was, however, kind of stuck growth-wise • Probably worth around 3x its perpetual revenues • Steve would never have believed it if you told him this future chain of events would lead to a $1B+ exit • HP’s then-CEO would attempt a dalliance with a marketing contractor • That CEO would be fired over this • HP’s board would appoint an unlikely new CEO as replacement • The new CEO would waste over $11B on an overpriced acquisition in the space • Steve’s company would be bought by Oracle as a hedge at 1/10th the cost Slide 5
  • 6. What’s the Moral? • Hard work and patience can be rewarded in unusual ways • Don’t forget the 12 backbreaking years of work Steve put into building that company • There’s a lot you can control, and a lot you can’t Slide 6
  • 7. The Worst Thing That Ever Happened to Me • A few years later • Just turned 40 • Life was going great • Our fourth child, Brian, was two weeks old • And this came along  Slide 7
  • 8. That Worked Out Fine … (and here’s Brian today) Slide 8
  • 9. But It Led to an Arguably Bad Career Decision • In 2004, I took CEO job at MarkLogic, an XML database • “The market that never was” – Gartner, 2002 • From financial viewpoint, I should have “rinsed and repeated” • And that was my plan, I wanted to be a CEO but was in no rush • From self-actualization viewpoint, I needed to move • When you’re discussing your “five-year survival rate” you sense a time premium • We did simply amazing work • Of ~16 XML databases, MarkLogic was effectively the sole survivor • We created an $80M run-rate business • But we didn’t create commensurate value • Value comes from creating something someone wants to buy or go public Slide 9
  • 10. What’s the Moral (1)? On Life • Both sides of the old model (work 40 unhappy years and then retire) are dead • Assume that the experiment called your life can end at any moment • Optimize so you’re OK with your choices in the unlikely event it does • Don’t build debit balances – health, family Slide 10
  • 11. What’s the Moral (2)? Picking is Huge Choose Wisely See: https://kellblog.com/2019/07/18/career-decisions-what-to-look-for-in-a-software-startup/ and: https://kellblog.com/2019/08/13/things-to-avoid-in-selecting-an-executive-level-job-at-a-software-startup/ Slide 11
  • 12. What’s the Moral (3)? Rinse and Repeat is Lucrative Work up the career ladder here You can make a lot of money here Beware anyone offering you a job here (Matrix is designed from the point of view of the hiring company.) Slide 12
  • 13. What’s the Moral (4)? Know Where You’re Going • Choose your career goal with these circles • There’s a time for making money and a time for self-actualization • Be smart about choosing • Self-actualization (i.e., trying to reach your potential) is important, but comes at a cost • High opportunity cost • High risk of failure (kind of the point) Good At Enjoy Doing Make Money Slide 13
  • 14. First Observation on Scaling As we grew BusinessObjects from $30M to $1B+, I noticed an interesting thing: • The CEO role was largely strategic and changed relatively little over time • While the COO changed radically as we scaled from 250 to over 4500 people • We had one CEO, but 4+ COOs across that time period Slide 14
  • 15. What’s the Moral? Create a Scalable Role and Embrace Metrics If you want to be in it for the long haul: • Define yourself into a role that doesn’t require directly building and scaling a huge organization • Build COO, CRO, and/or country manager roles where you can hire for operational experience there • Become an expert in metrics • Metrics are the abstraction through which you can understand the business and compare it to peers • That abstraction layer enables huge scalability – a $10M company has a CAC ratio, and so does a $10B one. Slide 15
  • 16. Second Observation on Scaling • If you want to be in it for the long-run, you have to continually survive the short-run • Easier said than done, given there will always be good periods and bad periods • People with revenue responsibility are the first to go • Boards default to assuming S&M problems • Not always correct but the least painful option to consider Slide 16
  • 17. What’s the Moral? Be the Other Co-Founder • Be smart-humble: let the other co-founder be CEO or take revenue responsibility And/or: • Have strong control provisions • Have strong advocates on the board • Stay aligned with the board • This process starts at investment time • Don’t be too busy running the company to communicate with the board, especially during rough times Slide 17
  • 18. The Most out of the Next 5 Years, Summary • Understand that luck happens • Seen all combinations of {good, bad} x {things, people} • Don’t take it personally; don’t get too cocky • Think of startups as white water rafting • Some things you can control, others you can’t • Learn how paddle (execute) and learn about the river (the system) • Assume the experiment called your life can end at any moment • Make your choices accordingly Slide 18
  • 19. The Most out of the Next 5 Years, Summary (2) • Understand the criticality of picking • You are defined by the brands/decisions on your resume • Your network is defined by the people you have worked with • Picking is one key use of your paddle • Choose your career goal, perhaps in phases, using the three circles • Think mindfully about what mode you want to be in • If you want to be around long-run, you need to survive short-run • Define yourself into a long-run role • Become an expert in metrics as an abstraction of the business Slide 19
  • 20. The Most out of the Next 5 Years, Summary (3) • Don’t be too busy doing your job to • Think about your financial outcome and strategy • Communicate and stay aligned with the board, particularly during the toughest times • Bonus: build a network with your peers • Bonus: keep your kitchen clean and your cap table cleaner! • Always view your cap table from perspective of your next-round investor • For more discussion in a future Kellblog post! Slide 20
  • 21. Follow me at @Kellblog Check out my blog at www.Kellblog.com Slide 21

Editor's Notes

  1. Was asked to give higher-level advice and thoughts today. Took a big topic. Going to do this as a series of stories and morals of them. Not just my experience but collected experience of me, the companies I’ve worked with, and my friends’ experience. Ask who I am to offer such advice? Someone who’s been around, for 30 years in enterprise software, someone who’s been part of some amazing successes, some white-knuckle survival exercises (e.g., at Versant), some failures, and some in between. Someone who’s seen a lot and spends a lot of time thinking about it.
  2. If your program didn’t work you could always light it on fire. Very satisfying. Snuck an MBA in Ripe old age of 31 was VP of marketing at VC-backed Silicon Valley startup. Mention blog and current roles, including consulting and CEO coaching.
  3. Second place really is a set of steak knives Leadership premium from 5x to 20x Thinking about means anything from as simple as selling if you can really understanding your options packages and liquidity options if you’re private along the way to negotiating for more equity
  4. (And the search side of their technology was quite useful in e-commerce)
  5. It’s like whitewater rafting. You can control only some thing Accept that reality Learn how to paddle Learn about the river
  6. It was clear it wasn’t going to be easy, but I knew what to do with it. SV loves rinse and repeat execs VMware opportunity could have worked out well. Not just about building a business, it’s about building value and some sort of liquidity event That plus $3.85 will get you a grand non-fat latte
  7. If you’re great, you’re going to bring the same effort and flair to a company in any of these boxes – but will it matter? That’s the question. Get help picking: ask friends, ask VCS (and if you don’t know any VCs, make a plan to get to know some) Follow strong investors: (1) they make good choices and (2) have cash to help tip the outcom NEVER FALL IN LOVE WITH A TECHNOLOGY. Fall in love with a business.
  8. Known in the case of the green box might be known because you worked not only within the same company but known to your VCs who have you in company A and “know” you before putting you into company B. Think, on red box, why are no previously qualified candidates evidently interested in taking this job? Why would you offer me this job? Perhaps a trade-off exists. Perhaps it’s just a crap opportunity.
  9. If you’re on a good wave, ride it to the beach. (Folks who left BuisnessObjects, or Google, too early) One nice thing my semi-charmed existence was that I knew to appreciate a good wave when I found one. Founding a startup arguably does both at the same time, but only if it works, of course.
  10. Strategic meaning product, market, and financial strategy.
  11. Getting sidways with the board is #1 CEO cause of death.