1) EventStorming is a technique that uses modeling with sticky notes, markers and paper to surface domain events and capture hotspots in a system. It enables cross-perspective conversations and can lead to unexpected insights.
2) Analyzing bottlenecks is important because most bottlenecks are found in business processes, policies, user interfaces and read models. However, simply documenting a bottleneck may not solve the problem, as organizational culture and emotions also influence whether issues are actually addressed.
3) When modeling legacy systems, it is important to identify bounded contexts and focus modeling and improvements within safer contexts first to minimize risk. Addressing technical issues alone may not be enough, as unaddressed cultural and emotional aspects can hinder