NHA is an experienced hospitality management firm that specializes in managing hotel reservations, contracts, and staffing for corporations. They recruit and screen corporate hotel managers, using an online global distribution system to manage reservations, rates, and invoices. NHA aims to form long-term partnerships and provide flexible staffing solutions to meet clients' changing needs. Their recruitment and management services help businesses control costs while gaining access to experienced hospitality professionals.

1. Official Housing Management System
2015

2. TOPICS OF DISCUSSION
WHY USE National Hotels Association:
• Summary of Qualifications
• Services at a Quick Glance
• Travel Professionals
• Our Services
• Commitment
• Win-Win Situation
• Pre-Screening
• Benefits of Outsourcing
• Our Commitment to Clients
• We Value Our Clients
• Client Placement Services
• Company Information

3. WHY USE National Hotels Association?
We are Fast, Efficient, & Versatile
At NHA we provide comprehensive solutions for companies in need of Reservation Management,
locally and nationally while offering, easy to navigate management tools for executive team, senior management, work crews and
attendees.
• Competitive Advantage
• The competitive advantage in our business model and business unit as a whole is in our ability to embrace technology and data. As
already evidenced in our ability to move from a bricks and mortar operator to an online platform, we realize the potential in cloud
technology, fast service and consumer data.
• Much like banks have begun to do throughout the World, we leverage off the cloud, off mobile applications and the massive amount of
insight we can gain in to how our platform is used and how consumers are interacting with our services.
• This means we deliver a faster service than our competitors. One that is constantly improving as we make adjustments and respond to
internal and external feedback. Our reliability is second to none, and along with our impeccable customer service reinforces our
importance within the marketplace.
Our Corporate Hospitality Managers are carefully recruited, personally interviewed, thoroughly reference-checked and evaluated before
being placed.
At NHA, we recruit from a national labor pool, so you get the benefit of looking beyond the reach of the typical on-line web sites to attract
temporary, temp-to-perm and direct hire employees.
Let us provide your perfect fit. Introducing: Majdeline Palmer – Contract Manager l Revenue Analyst l Reservations Director

4. NHA
SUMMARY OF QUALIFICATION:
NHA, is a dedicated, professional, experienced official hospitality management firm that specializes in
the Hospitality Services Industry (HSI) with over a decade of proven success
NHA, manage numerous accounts with permanent placement positions with our corporate
management team.
NHA is a privately owned and independently operated company certified with IATAN –
IATA # 20-7 9697 0
NHA, uses an advanced online Global Distribution Hotel System for reservation managing, hotel rate
monitoring, invoice reporting and data management. The database allows for rapid scaling and
development of applications, features, functionality, and integration with other platforms. The most
significant implication of this technology is the wide range of customizations available for use in
delivering real-time hotel confirmations, as well as researching and selecting Room accommodations.
NHA, cultivates and manages relationships among contacts, hotel brokers, colleagues and clients that
is critical to landing and conducting professional and executive searches.
NHA, forms of communication include, but are not limited to: Phone, E-mail, Mobile APPS, CRM, CSM
and social networks.

5. NHA SERVICES PROVIDED
AT A QUICK GLANCE
NHA provides Contract services for the following:
 Fortune 500 Corporations and Partnerships
 Festivals, Concerts, Tours and Online Travel Agencies (OTA)
 Tradeshow Developers
 International Hotel Brokers
 Direct Affiliate Contracts with hotels
NHA services include:
 Contract Analysis
 Rigorous Review process as specified by the Client’s description
 Interviewing and Corporate Matchup
 Reference Checks completed & reviewed
 Evaluations / Skill assessment
Invoicing Procedures
 NHA has adopted various technologies to reduce administrative and operational costs for our clients. Invoice
for contract and direct hire provided by NHA.
 Emailed Invoices: All invoices shall be emailed directly to the responsible processing individual(s) at your
organization.
 Electronic Fund Transfers: NHA may execute an electronic fund transfer (EFT) to satisfy commissions remitted

6. TRAVEL PROFESSIONALS
 NHA specializes in developing Travel and Hospitality Professionals. Our years of
experience combined with a full knowledge of the F.I.T industry ensures that all your
needs will be fully understood and met.
 From Agents to Meeting Planners to Sales and Account Managers. NHA maintains a
vast database of talent, culled over fifteen years experience in the entertainment and
hospitality management industry, and continually updated to ensure that all hotel
brokers are qualified in the latest skills and technologies needed to excel
 We provide both Official Housing and Temporary Services:
 National Floaters
 Corporate Management Brokers
 Group Air Agents
 Meeting Planners
 Leisure Agents
 Reservation Account Management
 Travel Translators
 260 offices World Wide, 700,000 Hotels, AAA Technology Logistics Award

7. OUR SERVICES
When we evaluate potential candidates for a
career in the entertainment and Hotel management
field, we look at the big picture, making sure we
understand your overall needs, not just the narrow
requirements of a specific position.

8. COMMITMENT
Because the Hospitality and Travel industry is a fast
paced, ever-changing one, we maintain a contact
dialogue with our clients long after we have fulfilled
our obligations.

9. WIN-WIN SITUATION
Not only do we create a win-win situation for both
the contracted agencies and our client, we make sure
that the relationship remains healthy and that future
performance maintains a consistent level of
EXCELLENCE.

10. PRE-SCREENING
 The Corporate Hotel Manager that NHA hires, must pass a pre-screening phone
interview, followed by a personal in depth interview.
 The potential Corporate Hotel Manager is required to prove their skill level on
NHA’s– GDS, APOLLO, SABRE, CMS, CRM and WORLDSPAN.
 If successful, NHA would require reference checks from prior working travel,
hospitality and entertainment managers.
 All temporary call center Agents would be required to sign a legal contract which
would summarize all policies and procedures of NHA and Indemnify our clients
from potential risk.
 At this point, the temporary Agent would become an employee of NHA, ready to
be deployed.

11. BENEFITS OF OUTSOURCING
 Savings: control costly recruitment and employee related expenses
 Flexibility: respond to the ever changing industry and economy
 Access: provide experienced, reliable, dedicated hotel managers
 Speed: meet immediate or unexpected personnel requirements
 Selectivity: utilize a national labor pool
 Liability: E&O, Workman Comp, Travel, Bonded, Licensed (Insured)
 Opportunity: Experience “Face to Face” services…

12. WE VALUE OUR CLIENTS
At NHA, satisfaction is not a one-time
achievement, but a continuous process.
We are dedicated to exceeding your
expectations by earning your trust through
our performance

13. National Hotels Association, Inc.
THANK YOU
FOR YOUR TIME AND
CONSIDERATION. SHOULD
YOU HAVE ANY
QUESTIONS,
OR REQUIRE FURTHER
INFORMATION FROM
National Hotels
Association, PLEASE
FEEL FREE TO CONTACT US.

14. www.linkedin.com/in/nationalhotelsassociation
An Official Housing Corporation
Corporate l 888.316.3572
Director l 909.239.9284
Majdeline Palmer