O365con14 - the cloud navigating the benefits and challenges of this disruptive innovation

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The document discusses how to effectively deliver technology solutions that address business needs. It outlines a framework for: 1) Defining business needs and determining technical feasibility; 2) Designing solutions that balance business outcomes with technical capabilities; and 3) Managing the solution portfolio by monitoring performance and triggering changes when needed. The goal is to establish a process for doing IT excellently and optimizing solutions on an ongoing basis.

danholme http://tiny.cc/danholmepresentations dan.holme@itunity.comAUTHOREXECUTIVE TRACKCONSULTANT MAUIDAN HOLME

Address business
needs with
technology
Deliver an
optimized solution
Manage
information &
service portfolio

Define Need
Determine
Feasibility
Design
Service
Manage
Portfolio

Question Identifies
What are we trying to achieve? Outcomes

Question Identifies
What are we trying to achieve? Outcomes
Why does it matter? Business Value

Question Identifies
What are we trying to achieve? Outcomes
Why does it matter? Business Value
To whom does it matter? Politics

Question Identifies
What are we trying to achieve? Outcomes
Why does it matter? Business Value
To whom does it matter? Politics
How do we know it worked? Metrics

Question Identifies
What is the business need? Benefit

Question Identifies
What is the business need? Benefit
Can it be delivered today? Suitability

Question Identifies
What is the business need? Benefit
Can it be delivered today? Suitability
What would it take to deliver? Cost

Question Identifies
What is the business need? Benefit
Can it be delivered today? Suitability
What would it take to deliver? Cost
What could go wrong? Risk

BUSINESS TECHNOLOGY
Business Outcomes Features
Budget, Time,
Resources
Total
Cost

BUSINESS TECHNOLOGY
Business Outcomes Features
Information
Classification
Information
Architecture
Budget, Time,
Resources
Total
Cost
Policies
Information classes
Metadata (tagging)

BUSINESS TECHNOLOGY
Business Outcomes Features
Information
Classification
Information
Architecture
Information
Management
Standards
Information
Management
Budget, Time,
Resources
Total
Cost

Manage the Portfolio
Define
Need
Determine
Feasibility
Design
Service
Manage
Portfolio

Portfolio Management
Catalog
• Solutions
• Specifications
• Policies
• Changes

Portfolio Management
Catalog
• Solutions
• Specifications
• Policies
• Changes
Monitor
Current state

Portfolio Management
Catalog
• Solutions
• Specifications
• Policies
• Changes
Monitor
Current state
Evaluate
Does current state
match the
specifications of the
solutions in place?

Are we succeeding? What has changed? What next?

Definition
Feasibility
Solution
Specification
Portfolio
Management

Saas IaaS Private
Service Solution Application

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