Nyane Angela Seiphetlheng's curriculum vitae provides information about her education and work experience. She has a Master's degree in Strategic Management and has trained in areas such as quality management, strategic finance, and decision analysis. Her work experience includes roles in health promotion, clinical trials research, and currently as a Performance Improvement Coordinator for the Ministry of Agriculture. She demonstrates strengths in areas like leadership, teamwork, communication, and project planning.

1. NYANE ANGELA SEIPHETLHENG’S CURRICULLUM VITAE
NAME (S): Nyane Angela SURNAME: Seiphetlheng
GENDER: Female NATIONALITY: Motswana
ID NUMBER: 319426319 POSTAL ADDRESS: P O Box 86 Shoshong
CONTACT NUMBER: 72578473 (Cell), 5777288 (work) 5710086 (Fax)
E-MAIL: nyane85@gmail.com/ nseiphetlheng@gov.bw
DRIVER: Class B License CRIMINAL RECORD: NIL
EDUCATION
Botswana National Productivity Centre accredited: to train Smart Work Ethics.
Registered Trainer by Botswana Qualifications Authority (BOTA), in Strategic
Management, HRM, Public Administration and Political Science.
• Completed MSc Strategic Management with the University of Derby,
distance learning through Botswana Accountancy College
• Research work was on finding out if there is a relationship between employee
satisfaction and Productivity in Government Printing and Publishing
Services
Modules done:
STRATEGIC MANAGEMENT:
Development of Strategic Management, Strategic Management Process, Crafting
Strategy, the Analysis Imperatives, Strategies for Globalizing Markets, Models
and Strategies for the New Economy, Industry- specific Strategy Development,
Strategies for diversified Companies and Corporate Structure & Culture- Impact
on Strategy.
TOTAL QUALITY MANAGEMENT & BEST PRACTICES
Best practices in areas of strategy, leadership and people management, processes
management, resource management and in the measurement of performance. Use
of TQM tools and technicians to improve organizational performance and develop
competitive advantage. Total Quality Management, Strategic Quality
Management, Total Quality Excellence/ Organizational excellence, Balanced
Performance Measurement / The Balanced Scorecard, Business Process Re-
engineering, Process Benchmarking, Change leadership, Organizational Culture

2. STRATEGIC INFORMATION MANAGEMENT
Information Systems and Decision Making, Information Systems acquisition,
Information Systems/ Information Technology Investment- balancing the costs
and benefits, IT/IS Strategy and its integration with business strategy, Balanced
business scorecards, Project and Change management, Organizing and Managing
the IT/IS function, E-business, Knowledge Management
MARKET RESEARCH TECHNIQUES AND RESEARCH METHODS
Quantitative statistical analysis of data, Analysis and evaluation of data using
SPSS, research paradigms, Marketing Research Process, Problem Definition and
Research proposals, Research Philosophy and Design, , Literature Search and
Analysis, Data collection Methods, Sample Design, Analysis and Evaluation of
Data, Research Presentation, Benchmarking.
STRATEGIC FINANCE FOR MANAGERS
Transforming accounting data into meaningful and relevant management
information such that it impacts on the strategic management process. Application
of Financial Management techniques to achieve greater effectiveness in strategic
analysis, planning and control in the long and short term. Corporate reporting and
financial performance evaluation including Benchmarking and the Balanced
Scorecard.
DECISION ANALYSIS
Use of quantitative methods to aid in quantitative analysis and decision making on
management situations. Use of management techniques and tools that help reduce
the risks in decision making, that is; Quantitative decision making, Linear
Programming and Simplex methodology, Forecasting Techniques, Inventory
Control, Project Planning, Project Appraisal, Correlation, Regression, Multiple
Regression, Time Series.
STRATEGIC MARKETING COMMUNICATIONS
Communication within the organization and to customer or stakeholders.
Marketing the organization and using various ways of communication.
Developing a marketing communication strategy.
MANAGING CHANGE
Managing change in the organization
• Tertiary level: Bachelor of Arts (social sciences), Double major in Public
Administration and Political Science
• Senior Secondary School: BGCSE at Shoshong Senior Secondary School

3. TRAININGS
• Smart Work Ethics (trained at BNPC)
• Preliminary Chinese language level 1
• Trained in Government Accounting and Budgeting System (Recurrent -
Expenditure Budget )
• Trained in Infinium to monitor the human capital/ resource in the department
• Trained in QMS- QUALITY MANAGEMENT SYSTEM (ISO 9001:2008) at
Botswana National Productivity Centre.
 Quality Management System Terminology
 Introduction to the ISO 9000 Series of Standards
 Cost of Quality as a Concept
 Contextualizing ISO 9001:2008 within Excellence Models
 Analysis of ISO 9001:2008 Requirements
 Introduction to ISO Documentation (Three-Tier Documentation)
 Quality Manual and Procedure Writing
 Pre-Requisites and Phases of ISO 9001 Implementation Project
• Certificate in Peer Education with emphasis on HIV/AIDS (UB Careers and
counseling)
• Certificate in Ethics in Human Research, from Botswana Harvard Partnership.
Training included knowledge on “Evaluating the Quality of Life of Adults
Receiving Public HAART in Botswana’s National Antiretroviral Treatment
(MASA) Programme”. It also included the KITSO AIDS Training program.
• Trained in Human Subject Protection and Good Clinical Practice at CDC. This is
training is on Clinical Trials research (BOTUSA-American Embassy)
• Trained in Public Sector Budgeting at Botswana Public Service College
• Trained in Customer Service at the Botswana Public Service College
• Investment in Excellence with the Pacific Institute Botswana

4. WORK EXPERIENCE
2013 Nov to date: PERFORMANCE IMPROVEMENT COORDINATOR - Ministry of
Agriculture, Department of Corporate Services- Kgatleng District. Coordination of
Performance Improvement for all Kgatleng district agricultural departments being
Corporate Services, Agribusiness Promotions, Animal Production, Crop Production and
Veterinary Services.
Duties performed:
• Facilitation and coordination of the PMS and other Public service Reforms in
Kgatleng (Ministry of Agriculture)
• Ensures alignment of District Strategic Plans with Ministry plan and department
strategic plan to that of the district
• Ensuring quality control on all reforms project deliveries
• Providing guidance and support in reforms matters
• Liaising and collaborating with Performance Improvement Coordinator (Ministry
level) on technical and professional matters of performance and reforms
• Serves as a contact person for Performance Improvement and Reforms in
Kgatleng district
• Develops networking in the district between departments, farmers and companies
to improve performance of farmers projects in Kgatleng and our performance in
Agriculture
• Facilitates and coordinates teambuilding activities in the district, awarding of
good performance for employee motivation to perform and be productive in the
public service
• Coordinate training by doing district training needs, plan and talent management.
2008 July to 03 Nov 2013: PRINCIPAL ADMINISTRATION OFFICER (Ministry of
State President, Department of Government Printing and Publishing Services)
Performing HR and Accounting responsibilities
2008 Jan-July 2008 Clinical Trials Research Recruitment/Retention Officer
(AMERICAN EMBASSY- BOTUSA)
Recruitment and retention work for the TDF 2(Truvada) Study, HIV Prevention
Research.
2007 Aug- Dec 2007 RESEARCH ASSISTANT (Botswana Harvard Partnership)
Research assistant for the Quality of Life of Adults enrolled in the HAART programme.
2005 Feb- May 2007: HEALTH PROMOTION ASSISTANT (UB Health and wellness)
Distributed condoms around U.B campus to staff and students, organized health related
workshops and promoted health around campus.
2003 Aug- May 2007: SAHA MEMBER

5. Society Against HIV/AIDS that educated on issues of HIV/AIDS.
2006: WUSC SEMINIAR PARTICIPANT
A participant in the exchange programme that included students from Canada and U.B
student, working on a theme of Youth Culture and HIV/AIDS
2006: VOLUNTEER
I volunteered at the Tlokweng S.O.S Children’s village.
QUALITIES
Initiative: Initiated and implemented the first Ministry of Agriculture- District
Performance Awards, held 28 November 2014. Formed team building committee and
Performance monitoring committee, made of members that cut across different
departments in the district.
Good Presentation skills gained as a Performance Improvement coordinator in Kgatleng
district -Ministry of Agriculture. Presenting at workshops on issues like performance,
strategy, Smart Work Ethics, public service charter.
Good Performance: (both theoretical knowledge and practical ability). At the University
of Botswana I graduated with a G.P.A of 3.9. I achieve my set objectives as per
Performance development plan in the workplace with high grades. High performance
results are achieved as per set government objectives every financial year.
Good Leadership Skills: These skills were developed through being a managing director
and marketing manager in the Junior Achievement Botswana companies that I was
involved in. These leadership skills helped both my companies scoop first position at
regional competitions and a price as best managing director.
I have had an opportunity to practice leadership skills as an administration officer by
supervising industrial class employees in the administration section, through to being a
principal administration officer. As a performance Improvement coordinator for Kgatleng
district, I am expected to lead performance in 5 departments by portraying example of
good work ethics.
Good Project planning skills: As a PIC in Kgatleng, I plan team building activities for
organizational performance like the District Awards event and the District Public Service
Celebration for all government ministries (departments) with the district commissioner’s
performance team. As a SAHA member for 4 years, I planned annual activities like
World Aids Day, September Month of Prayer, Month of Youth Against HIV/AIDS,
Valentines day for the disabled and disadvantaged children, which all turned out to be
successful. I plan and organize work in Government Printing administration. I plan and
coordinate the teambuilding activity for the district, entailing 5 different departments for
Ministry of Agriculture.

6. Good Team Player: I have developed teams in Kgatleng district as a way to achieve and
realize the district strategic goals, hence work great with PIC team, wellness team,
District Team building committee, District Performance team. As a H.P.A we had to
work as a team to achieve the goals and objectives of promoting Health in general in the
University. As a Recruitment Retention officer I worked hand in hand with other R.R.O’s
to be able to retain participants to stay in the study. This quality helped the study to
continue as planned.
Part of the ministry team that monitors the payment process tool to see that departments
follow the quality service standards of having paid suppliers within the stipulated time
frame. Work as a team with the whole administration team and district members- Team
Kgatleng.
Good Communication Skills: I am fluent in speaking both Setswana and English. With
this skill, I am confident and assertive, hence able to relate well with different people of
various personalities .As a Health Promotion Assistant, a Research Assistant and a
Recruitment Retention Officer, I met many people of different characters and
personalities on a daily basis. These work environments helped develop and nature my
skills of communication, hence helped my organization in recruiting and retaining
participants for the TDF2 study as well as the Harvard research, and established good
relationship between myself, University students and staff for Health and Wellness
centre. These skills have helped create a good relationship between external and internal
suppliers at Government printing and publishing services.
Strategic and analytical thinker on issues encountered on a daily basis, and computer
literate
REFEREES
MR. M Segonetso
District Agricultural Coordinator
5777288
Mrs. E Orapeleng
Agribusiness Promotions Officer
5729874
MR. P Phorabaeng
Veterinary Superintendent
5777288

7. Good Team Player: I have developed teams in Kgatleng district as a way to achieve and
realize the district strategic goals, hence work great with PIC team, wellness team,
District Team building committee, District Performance team. As a H.P.A we had to
work as a team to achieve the goals and objectives of promoting Health in general in the
University. As a Recruitment Retention officer I worked hand in hand with other R.R.O’s
to be able to retain participants to stay in the study. This quality helped the study to
continue as planned.
Part of the ministry team that monitors the payment process tool to see that departments
follow the quality service standards of having paid suppliers within the stipulated time
frame. Work as a team with the whole administration team and district members- Team
Kgatleng.
Good Communication Skills: I am fluent in speaking both Setswana and English. With
this skill, I am confident and assertive, hence able to relate well with different people of
various personalities .As a Health Promotion Assistant, a Research Assistant and a
Recruitment Retention Officer, I met many people of different characters and
personalities on a daily basis. These work environments helped develop and nature my
skills of communication, hence helped my organization in recruiting and retaining
participants for the TDF2 study as well as the Harvard research, and established good
relationship between myself, University students and staff for Health and Wellness
centre. These skills have helped create a good relationship between external and internal
suppliers at Government printing and publishing services.
Strategic and analytical thinker on issues encountered on a daily basis, and computer
literate
REFEREES
MR. M Segonetso
District Agricultural Coordinator
5777288
Mrs. E Orapeleng
Agribusiness Promotions Officer
5729874
MR. P Phorabaeng
Veterinary Superintendent
5777288