A consulting company used a directed flow model to help a hospital identify backlogs and areas for increased efficiency. This led to a 28% decrease in average waiting time and gave the hospital the ability to handle more patients despite the same resources. By creating standardized protocols, the consulting company helped the hospital improve quality of care and increase patient satisfaction overall.

2. Using our directed flow model, it became
increasingly apparent what backlogs we needed
to address in the system and where we had to
increase our attention to maximize efficiency
gains for key areas such as waiting time, number
of incoming patients, and satisfaction.

3. The average waiting time decreased by 28%
after Nuovii came in and applied our directed
flow model.

4. Although the resources of the hospital stay the
same, the hospital now has the capabilities to
prepare for an increased client pool.

5. Another thing that Nuovii did for the hospital
was creating an efficient and standardized
protocol which contributed to the hospitals
increased capability in providing quality care
for their patients.

6. The bottom line is, Nuovii believes that helping
hospitals in developing countries through
management consulting and healthcare
solutions would result in increased patient
satisfaction across the board.