SlideShare a Scribd company logo
Smart Accounts Receivable Management
Collections Accelerated!
The Logo/Trademarks used belong the respective companies and are used here purely for indicative purposes of this presentation
Challenges in Collections.
What does numberz solve?
01
numberz’ areas of intervention. Product vision
How does numberz help?
02
Industries. Clients. Cases.
Who is adopting numberz?
03
Business architecture. Beneficiaries. ROI.
Why numberz for enterprises?
04
About numberz. Credentials. Accolades. Platform tech stack
Who we are?
05
Increase Team EfficiencyVisibility & Intelligence
Finance | Sales | CreditManagement | AR Teams | Clients
Reduce DSO & Bad Debts
Disputes | Risk
Near-Realtime A/R
Dashboards & Reports
Analytics powered A/R
process Automation for Pro-
active Collections
Remote and Seamless
Coordination with dispersed
Teams & Existing solutions
INSIGHTS AUTOMATE COLLABORATE
numberz
is an intelligent Accounts Receivable & Collections cloud platform
that integrates with existing ERP and makes
Getting Paid Faster, Easier and more Predictable
What does numberz solve?
01 Challenges in Collections. Including in the periods of uncertainty.
What does numberz solve? In the usual invoice to cash cycle.
Challenges exist across the ”invoice to cash” cycle : Impacting processes and people
• Timely delivery of to
the clients.
• Early signals for
processing.
• Org structure wise
Internal visibility :
“where is the money
stuck?” “When will we
receive it?” “Who
needs more follow-
ups”
Invoice
Delivery
• Manual follow-ups :
frequency
• Reminders
prioritization.
• Early detection of
issues and root causes.
• Escalations
Follow-ups and
Issue Management
• Coordination between
Accounts, Finance,
Client Servicing,
Operations, Collections
and/or finance teams.
• Managing efforts
towards collections.
• What are clients
saying? Are they happy
with our process?
Working with
Teams
• Recognizing and
managing issues and
disputes
• Escalations and
corrective actions
• Updates to clients
Managing
Disputes
₹
P R E - C O L L E C T I O N C O L L E C T I O N
• Managing early pay
incentives, discounts.
• Options for clients to
pay in various ways.
• Enabling client to
manage the invoices,
Access to other services
• Managing payment
advises
Collections and
Client Experience
D E L A Y S | D I S P U T E S | H I G H E F F O R T S | I N F E R I E R C L I E N T E X P E R I E C E | H I G H A R R I S K
What does numberz solve? In the very uncertain period we are in.
AR was a challenge in even ‘normal’ times. It just became much more complex
Liquidity is much more critical than ever before – survival at stake. Inefficient AR
process can do more damage than help – hence needs to improve, right now!
Teams are working remotely and need to co-ordinate constantly more than
before. This nerds to be more seamless and effective
Clients’ revenues have dwindled. They will prioritise what they pay. Automation
and constant but CONTEXTUAL engagement holds the key.
Insights into the customers and receivables is more critical now – since the risks
have increased substantially. One size fits all is no more relevant approach.
Generic solutions like ERPs will need to have a substantial boost via
complementing, AR specific solutions. SURVIVE now and THRIVE later!
₹
A L L R O U N D I M P R O V E M E N T S N E E D E D T O S U R V I V E : P E O P L E | P R O C E S S | T E C H N O L O G Y
S L O W D O W N P A N D E M I C
If these challenges are not addressed, they end up in long term losses
Growth, Risk and Bottom-line
Sacrifice
Growth for Risk
Blocks
Working Capital
Significantly Impacts
Bottom Line
Play it safe by demanding
advance payments
Avg. DSOs for Top 6,000
Indian Corporates
67 days i.e.
~18% of Revenue
Real cost of
collections
1% - 3%
of the Revenue
How does numberz help?
02 numberz’ areas of intervention. Product vision
01 Customers 02Teams
03 AR Process 04AR Policy
05 AR Metrics 06AR Technology
How does numberz work?
numberz touches all the aspects to create an efficient AR engine : People, Process, Technology
• Hierarchical
Receivables visibility
• Dashboard / Reports
• CFO/Management
• Sales / Finance
• Client
• Client ledger access-
O/S, Ageing, DSO,
Segments .
• Risk and Insights
visibility
Receivables
Visibility
• Smart Auto- Rule based
reminder engine :
emails, SMS
• Auto escalation.
• Early detection of
issues and root causes.
• Alerts and periodic
notifications.
Automated
Reminders Engine
• Seamless Coordination
between various
teams.
• Tracking of efforts via
Activities/Tasks
• Auto Client email
response management
Collections
CRM
• Tracking and managing
promise to pay (P2P)
• Real-Time Dispute
resolution workflows.
• Internal and external
notifications.
• Dispute dashboard and
reports.
Case
Management
₹
P R E - C O L L E C T I O N C O L L E C T I O N
• Inbound digital payments
through integrated PG
• Payment recoding –
Client/Sales Team
• Invoice Acknowledgement
through Collect Assist.
• Self service access to
invoices, ledgers,
supporting etc.
• Access to other financial
services for the client
network.
Collections and
Client Experience
R I S K I N S I G H T S | L O W E R D I S P U T E S | L O W E R E F F O R T S | G R E A T C L I E N T E X P E R I E C E | L O W D S O
How does numberz work for organizations?
Real-Time Visibility | Collaboration | Insights for Tactics & Policies | Lower Disputes
Who is adopting numberz?
03 Industries. Clients. Cases.
Who is adopting numberz?
Businesses across revenue sizes, sectors, business models and distribution networks
The Logo/Trademarks used belong the respective companies and are used here purely for indicative purposes of this presentation
PRODUCT SUB SCRI PT I ON SERV I CES
INDUSTRIAL GOODS
ELECTRONIC EQPTS
AUTO ANCILLARIES
B2B/B2C SAAS
LOGISTICS
MANPOWER
HOSPITALITY
MEDIA
Why numberz for enterprises?
04 Business architecture. Beneficiaries. ROI.
Collections
CRM
Reminders
Automation
Sales/Ops Teams
Views / Update
Dispute
Mgmt
Early Payments
AR Dashboards and
Reporting Engine
Analytics
Credit, Collections
Team
View/ ControlERP, Billing
How does numberz complement the existing ERP?
Solution Architeture
INSIGHTS AUTOMATE
COLLABORATE
Client Team
View/ Communicate/
Manage
3 6 0 º A R V I S I B I L I T Y A N D I N S I G H T S
• What is Pending? Why is it Pending?
• What is causing disputes?
• Who are the Risky Customers?
• Who can pay earlier? How?
• Who is collecting the best? Why?
~10% Average reduction
in DSOs
10%-15% Reduction in Bad Debt
Reserves
Why numberz for Enterprises?
Actionable Insights | Increase Ops Efficiency | Reduce DSO | Enhance Customer Satisfaction
30%-40% Increase in Team
Operational Efficiency
(Fin/Sales)
within 6-9 months of
deployment
for Management
CFO | Credit/AR Heads|
Finance Controllers |
Operations Managers
for Clients
for Operational Teams
Collections | Credit |
Sales | Finance
Operations
• AR Visibility, across BUs
• Collection Performance KPIs
(Risk, Credit, Forecasting)
• Team level AR performance
• Visibility of client concerns,
disputes
• Collections CRM to carry out Pro-
Active, Collection activities.
• Automated, smart reminders.
• Collections email management
• Automated reports
S T A K E H O L D E R B E N E F I T S K E Y Q U E S T I O N S A N S W E R E D
• Who needs to be followed up more? Why? How?
• Who followed up? Was it done on time?
• Are they doing it efficiently?
• How can customers pay faster? Pay Now, Pay Early,
Pay Later, Record Payments.
A N A L Y T I C S D R I V E N A U T O M A T I O N
• Seamless Team Coordination with
Tasks and Activities
• Complete access/visibility of the
receivables to your clients – view,
download details.
• Ability for the clients to raise and
monitor disputes.
• Better Customer Experience &
Dispute Management
• How can customers be on the same page about AR?
• How can customers raise disputes easily? How were
disputes handled?
• How can operationalize early payment discounts?
• How can we ensure customer satisfaction?
I N T E R N A L A N D E X T E R N A L C L I E N T C O O R D I N A T I O N
T Y P I C A L B E N E F I T S
Why numberz for Enterprises?
Technology Platform that is Robust, Secure and Scalable
Strong
Interoperability and
Integrations
Robust Design
Philosophy
(from Concept to Production)
AGILE
Methodology
Always-on, Always-
Current Tech Stack
on Strong Infra
Highly Secure
Platform
SSL
Encryption
Password
Protection
Multi-User
Security
Grey Box Testing
Paladion Networks
The Logo/Trademarks used belong the respective companies and are used here purely for indicative purposes of this presentation
Who we are?
05 About numberz. Credentials. Accolades. Platform tech stack
Who numberz are?
Traction and Presence
Backed up by marquee
global investors
Strong Experience in building
Enterprise and SMB platforms
Eminent Advisory Board
Sri Rajan
Chairman, Bain & Co India
Sunil Gulati
Chairman, Merisis Advisors
Shailendra Singh
MD, Sequoia Capital
2016
Selected in the top 20 FinTech
companies in India by The FinTech 50
Bagged the runner’s up position in the
G-Startup Global awards at GMIC 2017
Selected in the first cohort of YFA – from amongst
800 Startups. First company to go to market with YBL
2017
Summer 2018
Awarded the Entrepreneur of the Year in the
Fintech category
2018
Featured amongst the 30 emerging
Fintech Startups in India
Selected in the Oracle Hackathon at the
Oracle Industry Connect (Banking) 2018
NYC edition
Recognised as a Rising Star 2018, by
Finance Online in Enterprise Category
2019
Featured in the CIO magazine as the best
solution in the AR space.
Winners of NASSCOM Emerge 50, 2019
cohort
Winners of 2019 Accenture Innovation
challenge
Who numberz are?
Recognition
2020
Top 10 start-ups in Fintech –CIO Review
magazine
Top 20 start-ups of DivHERcity Awards 2020,
given by Jobs4her.
Nominated for MasterCard Global Start
Path 2020-21 Program
Be Future Ready!

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numberz Accounts Receivable for Enterprise

  • 1. Smart Accounts Receivable Management Collections Accelerated! The Logo/Trademarks used belong the respective companies and are used here purely for indicative purposes of this presentation
  • 2. Challenges in Collections. What does numberz solve? 01 numberz’ areas of intervention. Product vision How does numberz help? 02 Industries. Clients. Cases. Who is adopting numberz? 03 Business architecture. Beneficiaries. ROI. Why numberz for enterprises? 04 About numberz. Credentials. Accolades. Platform tech stack Who we are? 05
  • 3. Increase Team EfficiencyVisibility & Intelligence Finance | Sales | CreditManagement | AR Teams | Clients Reduce DSO & Bad Debts Disputes | Risk Near-Realtime A/R Dashboards & Reports Analytics powered A/R process Automation for Pro- active Collections Remote and Seamless Coordination with dispersed Teams & Existing solutions INSIGHTS AUTOMATE COLLABORATE numberz is an intelligent Accounts Receivable & Collections cloud platform that integrates with existing ERP and makes Getting Paid Faster, Easier and more Predictable
  • 4. What does numberz solve? 01 Challenges in Collections. Including in the periods of uncertainty.
  • 5. What does numberz solve? In the usual invoice to cash cycle. Challenges exist across the ”invoice to cash” cycle : Impacting processes and people • Timely delivery of to the clients. • Early signals for processing. • Org structure wise Internal visibility : “where is the money stuck?” “When will we receive it?” “Who needs more follow- ups” Invoice Delivery • Manual follow-ups : frequency • Reminders prioritization. • Early detection of issues and root causes. • Escalations Follow-ups and Issue Management • Coordination between Accounts, Finance, Client Servicing, Operations, Collections and/or finance teams. • Managing efforts towards collections. • What are clients saying? Are they happy with our process? Working with Teams • Recognizing and managing issues and disputes • Escalations and corrective actions • Updates to clients Managing Disputes ₹ P R E - C O L L E C T I O N C O L L E C T I O N • Managing early pay incentives, discounts. • Options for clients to pay in various ways. • Enabling client to manage the invoices, Access to other services • Managing payment advises Collections and Client Experience D E L A Y S | D I S P U T E S | H I G H E F F O R T S | I N F E R I E R C L I E N T E X P E R I E C E | H I G H A R R I S K
  • 6. What does numberz solve? In the very uncertain period we are in. AR was a challenge in even ‘normal’ times. It just became much more complex Liquidity is much more critical than ever before – survival at stake. Inefficient AR process can do more damage than help – hence needs to improve, right now! Teams are working remotely and need to co-ordinate constantly more than before. This nerds to be more seamless and effective Clients’ revenues have dwindled. They will prioritise what they pay. Automation and constant but CONTEXTUAL engagement holds the key. Insights into the customers and receivables is more critical now – since the risks have increased substantially. One size fits all is no more relevant approach. Generic solutions like ERPs will need to have a substantial boost via complementing, AR specific solutions. SURVIVE now and THRIVE later! ₹ A L L R O U N D I M P R O V E M E N T S N E E D E D T O S U R V I V E : P E O P L E | P R O C E S S | T E C H N O L O G Y S L O W D O W N P A N D E M I C
  • 7. If these challenges are not addressed, they end up in long term losses Growth, Risk and Bottom-line Sacrifice Growth for Risk Blocks Working Capital Significantly Impacts Bottom Line Play it safe by demanding advance payments Avg. DSOs for Top 6,000 Indian Corporates 67 days i.e. ~18% of Revenue Real cost of collections 1% - 3% of the Revenue
  • 8. How does numberz help? 02 numberz’ areas of intervention. Product vision
  • 9. 01 Customers 02Teams 03 AR Process 04AR Policy 05 AR Metrics 06AR Technology How does numberz work? numberz touches all the aspects to create an efficient AR engine : People, Process, Technology
  • 10. • Hierarchical Receivables visibility • Dashboard / Reports • CFO/Management • Sales / Finance • Client • Client ledger access- O/S, Ageing, DSO, Segments . • Risk and Insights visibility Receivables Visibility • Smart Auto- Rule based reminder engine : emails, SMS • Auto escalation. • Early detection of issues and root causes. • Alerts and periodic notifications. Automated Reminders Engine • Seamless Coordination between various teams. • Tracking of efforts via Activities/Tasks • Auto Client email response management Collections CRM • Tracking and managing promise to pay (P2P) • Real-Time Dispute resolution workflows. • Internal and external notifications. • Dispute dashboard and reports. Case Management ₹ P R E - C O L L E C T I O N C O L L E C T I O N • Inbound digital payments through integrated PG • Payment recoding – Client/Sales Team • Invoice Acknowledgement through Collect Assist. • Self service access to invoices, ledgers, supporting etc. • Access to other financial services for the client network. Collections and Client Experience R I S K I N S I G H T S | L O W E R D I S P U T E S | L O W E R E F F O R T S | G R E A T C L I E N T E X P E R I E C E | L O W D S O How does numberz work for organizations? Real-Time Visibility | Collaboration | Insights for Tactics & Policies | Lower Disputes
  • 11. Who is adopting numberz? 03 Industries. Clients. Cases.
  • 12. Who is adopting numberz? Businesses across revenue sizes, sectors, business models and distribution networks The Logo/Trademarks used belong the respective companies and are used here purely for indicative purposes of this presentation PRODUCT SUB SCRI PT I ON SERV I CES INDUSTRIAL GOODS ELECTRONIC EQPTS AUTO ANCILLARIES B2B/B2C SAAS LOGISTICS MANPOWER HOSPITALITY MEDIA
  • 13. Why numberz for enterprises? 04 Business architecture. Beneficiaries. ROI.
  • 14. Collections CRM Reminders Automation Sales/Ops Teams Views / Update Dispute Mgmt Early Payments AR Dashboards and Reporting Engine Analytics Credit, Collections Team View/ ControlERP, Billing How does numberz complement the existing ERP? Solution Architeture INSIGHTS AUTOMATE COLLABORATE Client Team View/ Communicate/ Manage
  • 15. 3 6 0 º A R V I S I B I L I T Y A N D I N S I G H T S • What is Pending? Why is it Pending? • What is causing disputes? • Who are the Risky Customers? • Who can pay earlier? How? • Who is collecting the best? Why? ~10% Average reduction in DSOs 10%-15% Reduction in Bad Debt Reserves Why numberz for Enterprises? Actionable Insights | Increase Ops Efficiency | Reduce DSO | Enhance Customer Satisfaction 30%-40% Increase in Team Operational Efficiency (Fin/Sales) within 6-9 months of deployment for Management CFO | Credit/AR Heads| Finance Controllers | Operations Managers for Clients for Operational Teams Collections | Credit | Sales | Finance Operations • AR Visibility, across BUs • Collection Performance KPIs (Risk, Credit, Forecasting) • Team level AR performance • Visibility of client concerns, disputes • Collections CRM to carry out Pro- Active, Collection activities. • Automated, smart reminders. • Collections email management • Automated reports S T A K E H O L D E R B E N E F I T S K E Y Q U E S T I O N S A N S W E R E D • Who needs to be followed up more? Why? How? • Who followed up? Was it done on time? • Are they doing it efficiently? • How can customers pay faster? Pay Now, Pay Early, Pay Later, Record Payments. A N A L Y T I C S D R I V E N A U T O M A T I O N • Seamless Team Coordination with Tasks and Activities • Complete access/visibility of the receivables to your clients – view, download details. • Ability for the clients to raise and monitor disputes. • Better Customer Experience & Dispute Management • How can customers be on the same page about AR? • How can customers raise disputes easily? How were disputes handled? • How can operationalize early payment discounts? • How can we ensure customer satisfaction? I N T E R N A L A N D E X T E R N A L C L I E N T C O O R D I N A T I O N T Y P I C A L B E N E F I T S
  • 16. Why numberz for Enterprises? Technology Platform that is Robust, Secure and Scalable Strong Interoperability and Integrations Robust Design Philosophy (from Concept to Production) AGILE Methodology Always-on, Always- Current Tech Stack on Strong Infra Highly Secure Platform SSL Encryption Password Protection Multi-User Security Grey Box Testing Paladion Networks The Logo/Trademarks used belong the respective companies and are used here purely for indicative purposes of this presentation
  • 17. Who we are? 05 About numberz. Credentials. Accolades. Platform tech stack
  • 18. Who numberz are? Traction and Presence Backed up by marquee global investors Strong Experience in building Enterprise and SMB platforms Eminent Advisory Board Sri Rajan Chairman, Bain & Co India Sunil Gulati Chairman, Merisis Advisors Shailendra Singh MD, Sequoia Capital
  • 19. 2016 Selected in the top 20 FinTech companies in India by The FinTech 50 Bagged the runner’s up position in the G-Startup Global awards at GMIC 2017 Selected in the first cohort of YFA – from amongst 800 Startups. First company to go to market with YBL 2017 Summer 2018 Awarded the Entrepreneur of the Year in the Fintech category 2018 Featured amongst the 30 emerging Fintech Startups in India Selected in the Oracle Hackathon at the Oracle Industry Connect (Banking) 2018 NYC edition Recognised as a Rising Star 2018, by Finance Online in Enterprise Category 2019 Featured in the CIO magazine as the best solution in the AR space. Winners of NASSCOM Emerge 50, 2019 cohort Winners of 2019 Accenture Innovation challenge Who numberz are? Recognition 2020 Top 10 start-ups in Fintech –CIO Review magazine Top 20 start-ups of DivHERcity Awards 2020, given by Jobs4her. Nominated for MasterCard Global Start Path 2020-21 Program