Nujmoon Nahar is a Bangladeshi national seeking a responsible administrative position. She has over 7 years of experience in sales and customer service roles at telecommunications companies Banglalink and Grameenphone. Her most recent role was as an ICON Manager at Banglalink, where she was a top performer in sales. She holds an MBA and B.Com degree from Jagannath University.

1. Nujmoon Nahar
257,East Dholairpar,shampur,Dhaka-1236
Contact No: 01926662743
E-mail Address: nujnahar@banglalinkgsm.com /
deepmoon27@gmail.com
CAREER OBJECTIVE
To serve in a responsible administrative position & implementing academic knowledge,
individual intellect and interest to explore myself for that very institution or
organization which takes a hearty part to the society for a brighter tomorrow and build a
professional career.
Present Status: From September to current.
ICON Manager(B2B)
Banglalink Digital Communications Ltd.
Tiger’s Den, House 4 (SWH),
Bir Uttam Mir Shawkat Sharak
Gulshan 1, Dhaka 1212, Bangladesh
From 1st
January 2014 to September 2016
Designation : Business and sales excusive(B2C)
Organization : Banglalink Digital Communications Ltd.
Stationed at : Sales & Care center, Motijheel, Dhaka
Duties & Responsibilities
 Negotiating on price, costs, delivery and specifications with buyers and
managers and clients.
 listening to customer requirements and presenting appropriately to make
a sale;
 maintaining and developing relationships with existing customers in
person and via telephone calls and emails and visit.
 cold calling to arrange meetings with potential customers to prospect for
new business;
 responding to incoming email and phone enquiries;
 acting as a contact between a company and its existing and potential
markets;
 negotiating the terms of an agreement and closing sales;
 gathering market and customer information;
 representing their company at trade exhibitions, events and
demonstrations;
 challenging any objections with a view to getting the customer to buy;
November 2ndt
, 2010 to September 27, 2013
PROFESSIONAL EXPERIENCE

2.  Designation : Team coordinator
 Organization : Banglalink Digital Communications Ltd.
 Stationed at : Tigers’ Den, Gulshan Avenue, Plot # 4,Dhaka1212.
Responsibilities:
 Answering phones and responds to customer requests.
 Provide customers with product and service information.
 Up sell products and services.
 Transfer customer calls to appropriate staff.
 Identify, research, and resolve customer issues using the computer system.
 Follow-up on customer inquiries not immediately resolved.
 Recognize, document and alert the supervisor of trends in customer calls.
 Recommend process improvements.
July 15th
, 2010 to October 27, 2010
Designation : Sales officer(contractual)
Organization : Grameen Phone care center .
Stationed at : Jonshon road, old Dhaka-1100
Official achievement:
Consecutive Top performer in last six month within Bangladesh in sales in
banglalink. B2C and B2B
Getting appreciation from my team leader and HOD.
Achieving sales bonus for over achievement .
ACADEMIC CREDENTIALS
Master of Business Administration (MBA)
 Institute: Jagannath University.
 Year of Passing: 2012
 Major Area: Management.
 CGPA: 2.90 (Scale of 4)
B.COM (Hon’s)
 Institute: Jagannath University.
 Year of Passing: 2009
 Major Area: Management
 2nd
class
Higher Secondary Certificate Examination (H.S.C)
 Institute: Motijheel Ideal school and college
 Board: Dhaka
 Passing Year: 2002
 Discipline: Commerce.
 1st
division
Secondary School Certificate Examination (S.S.C)
 A.K.High School and college
 Board: Dhaka
 Passing Year: 2000
 Discipline: Commerce.
 1st
division

3. RELEVANT SKILLS AND ABILITIES
Operating Environment : Windows 2000/XP/Vista
Word Processing : MS Word/access/excel,
IELTS : Score(5.5) on British council 2010
News represented course :BIJEM(Bangladesh institute of Journalism and
Electronic Media
Hosting and anchoring course : BIJEM(Bangladesh institute of Journalism and
Electronic Media
Personal details
• Father’s Name :A.T.M. Nurul Alam
• Mother’s Name : Yeamon Nesha.
• Permanent address : 257,east Dholairpar,Shampur,Dhaka-1236
•
• Date of Birth : 18-12-1984.
• Nationality : Bangladeshi (By Birth).
• Religion : Islam (Sunni).
• Marital Status : Married
• Blood Group : ‘O’ Positive.
• Hobbies : Reading books, listing music & watching movies and
traveling.
• REFERENCES •
• Riaz Mohammed Eleen
• SME Channel Manager, Dhaka
West
• B2B Sales
• Banglalink Digital Communications
Ltd.
• Mobile +88 0 1924400626
• E-mail:
releen@banglalinkgsm.com
• Md. Mostafijur Rahman
• Monobrand business support senior
executive
• B2C sales & Distributions.
Tiger’s Den, Gulshan 01, Dhaka-1200
Bangladesh.
• Mobile: +8801916100046
• E-mail:
mosrahman@banglalinkgsm.com