Partha Sarkar is seeking a challenging job where he can utilize his skills and enhance his knowledge. He has a Master's degree in Accounting and over 10 years of experience in customer service roles. Currently he works as an Executive at QUBEE overseeing a customer service store. Previously he has worked for Banglalink and Standard Chartered Bank in customer care positions. He has strong communication, computer and problem-solving skills.
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. ... The analysis considers the areas of knowledge, skills and abilities needed to perform the job.
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. ... The analysis considers the areas of knowledge, skills and abilities needed to perform the job.
The minimum monthly wage in Slovakia is increased by EUR 30 as of 1 January 2...Accace
We would like to inform you about the minimum wage increase in Slovakia as of 1 January 2017. The monthly minimum wage will increase from the actual amount of EUR 405 to EUR 435. Increased minimum wage also means higher wage allowances for night work, standby duty and difficult work performance that are also calculated based on the minimum wage.
The minimum monthly wage in Slovakia is increased by EUR 30 as of 1 January 2...Accace
We would like to inform you about the minimum wage increase in Slovakia as of 1 January 2017. The monthly minimum wage will increase from the actual amount of EUR 405 to EUR 435. Increased minimum wage also means higher wage allowances for night work, standby duty and difficult work performance that are also calculated based on the minimum wage.
Każdy z przedsiębiorców musi pamiętać o zobowiązaniach wobec ZUS-u i urzędu skarbowego. Zespół Accace zadbał o to aby w 2016 roku żadna z dat nie została przeoczona.
1. Curriculum Vitae
Partha Sarkar
35,Shankhari Bazar , Dhaka-1100
Cell-01976-672049 / 01714-481133
E-mail: partha.sarkar@qubee.com.bd
CAREER OBJECTIVE:
Looking for hard and challenging job where I will have the scope to utilize my potentiality and
skills to do something innovative and from where I will be able to enhance my knowledge and
activities.
EDUCATION QUALIFICATION:
Masterof Business Studies (M.B.S)
Major: Accounting
National university
Passing Year: 2006 (held in 2009)
Result: 2nd Class.
Bachelor of Commerce { B.Com. (Hon’s) }
Major: Accounting
National university
Passing Year: 2005 (held in 2007)
Result: 2nd Class.
Higher Secondary Certificate ( H.S.C )
Group: Business studies
Dhaka Board.
Passing Year: 2001
2. Result: 2nd division.
SecondarySchoolCertificate ( S.S.C )
Group: Science
Dhaka Board.
Passing Year: 1999
Result: 1st, Division.
JOB EXPERIENCE:
Excutive - Cusotmer Service . Augere Wireless Broadband Bangladesh
Ltd.(QUBEE)
22th December 2010 to till date as a position of store in charge of QUBEE Store Function under
Customer care Department.
• Key Responsibility Areas in Detail:
Overall supervision ofcustomer service ofqubee store as per Company standards
• Assist, Manage and Monitor a team
• Provide on job training for the new team members at the center.
• Ensures that all processes and procedures are completed, to provide quality service to
clients.
• Obtain and evaluate all relevant information to handle inquiries and complaints.
• Respond promptly to critical customer inquiries.
Working the CS desk (dealing with returns, fielding customer complaints, dealing with
transfers, spoilage)
Banglalink Service Point.(A sister concern of Orascom Telecom).
Worked as a Customer Care Representative under Banglalink Customer Care Project from 7 th
June 2008 to 30 th June 2010 an employee of People Scape ( Market Access Group )
Customer care representative:
• Handle pressure & obtained expected objectives.
• Maintain customer relationship with dynamic personality.
• Administered financial status records; expedited completed works and
reports
Conquest Group: Sales Executive (Card Department) at Conquest ( Marketing Service
Provider of Standard Chartered ) from 2ndDecember 2006 to 2nd August 2007 .
MAJOR TRAINING RECEIVED :
. Successfully completed a training program on “Face to Face Customer Service ”
Organized by Prothom-Alojobs.com held on 25 February 2014.
3. • Successfully completed a training program on “Team Building” Organized by Augere
Wireless broad band Bangladesh Ltd In the year of 2011.
• 5 days long training titled ‘ Banglalink Customer Care Project’, conducted by Orascom
Telecom ( Banglalink ) in the year of 2008
SKILLS:
· Computer Skills:
• MS-office package
• E-mail & Internet browsing.
· Communication skill:
Both Oral and Written communication in English and Bengali.
· Interest:
Travelling.
PERSONALINFORMATION:
· Name : Partha Sarkar
· Father's name : Anil Chandra Sarkar.
· Mother's name : Parul Sarkar
· Date of birth : June 9th, 1982
· Religion : Hindu (Sanatan)
· Nationality : Bangladeshi
· Marital Status : Married
· Height : 5’8”
Referess:
Md. Shajahan Bin Alam Mr. Giash Uddin Ahamed
Ex-Executive Vice President. S. A.V. P ( Senior Asst.Vice President )
National Bank Ltd Head of Branch Prime Bank Ltd, Feni
Mobile : 01819218869 Mobile : 01712897826
Signature & Date
……………………….
Partha Sarkar