Partha Sarkar is seeking a challenging job where he can utilize his skills and enhance his knowledge. He has a Master's degree in Accounting and over 10 years of experience in customer service roles. Currently he works as an Executive at QUBEE overseeing a customer service store. Previously he has worked for Banglalink and Standard Chartered Bank in customer care positions. He has strong communication, computer and problem-solving skills.

1. Curriculum Vitae
Partha Sarkar
35,Shankhari Bazar , Dhaka-1100
Cell-01976-672049 / 01714-481133
E-mail: partha.sarkar@qubee.com.bd
CAREER OBJECTIVE:
Looking for hard and challenging job where I will have the scope to utilize my potentiality and
skills to do something innovative and from where I will be able to enhance my knowledge and
activities.
EDUCATION QUALIFICATION:
Masterof Business Studies (M.B.S)
Major: Accounting
National university
Passing Year: 2006 (held in 2009)
Result: 2nd Class.
Bachelor of Commerce { B.Com. (Hon’s) }
Major: Accounting
National university
Passing Year: 2005 (held in 2007)
Result: 2nd Class.
Higher Secondary Certificate ( H.S.C )
Group: Business studies
Dhaka Board.
Passing Year: 2001

2. Result: 2nd division.
SecondarySchoolCertificate ( S.S.C )
Group: Science
Dhaka Board.
Passing Year: 1999
Result: 1st, Division.
JOB EXPERIENCE:
Excutive - Cusotmer Service . Augere Wireless Broadband Bangladesh
Ltd.(QUBEE)
22th December 2010 to till date as a position of store in charge of QUBEE Store Function under
Customer care Department.
• Key Responsibility Areas in Detail:
Overall supervision ofcustomer service ofqubee store as per Company standards
• Assist, Manage and Monitor a team
• Provide on job training for the new team members at the center.
• Ensures that all processes and procedures are completed, to provide quality service to
clients.
• Obtain and evaluate all relevant information to handle inquiries and complaints.
• Respond promptly to critical customer inquiries.
Working the CS desk (dealing with returns, fielding customer complaints, dealing with
transfers, spoilage)
Banglalink Service Point.(A sister concern of Orascom Telecom).
Worked as a Customer Care Representative under Banglalink Customer Care Project from 7 th
June 2008 to 30 th June 2010 an employee of People Scape ( Market Access Group )
Customer care representative:
• Handle pressure & obtained expected objectives.
• Maintain customer relationship with dynamic personality.
• Administered financial status records; expedited completed works and
reports
Conquest Group: Sales Executive (Card Department) at Conquest ( Marketing Service
Provider of Standard Chartered ) from 2ndDecember 2006 to 2nd August 2007 .
MAJOR TRAINING RECEIVED :
. Successfully completed a training program on “Face to Face Customer Service ”
Organized by Prothom-Alojobs.com held on 25 February 2014.

3. • Successfully completed a training program on “Team Building” Organized by Augere
Wireless broad band Bangladesh Ltd In the year of 2011.
• 5 days long training titled ‘ Banglalink Customer Care Project’, conducted by Orascom
Telecom ( Banglalink ) in the year of 2008
SKILLS:
· Computer Skills:
• MS-office package
• E-mail & Internet browsing.
· Communication skill:
Both Oral and Written communication in English and Bengali.
· Interest:
Travelling.
PERSONALINFORMATION:
· Name : Partha Sarkar
· Father's name : Anil Chandra Sarkar.
· Mother's name : Parul Sarkar
· Date of birth : June 9th, 1982
· Religion : Hindu (Sanatan)
· Nationality : Bangladeshi
· Marital Status : Married
· Height : 5’8”
Referess:
Md. Shajahan Bin Alam Mr. Giash Uddin Ahamed
Ex-Executive Vice President. S. A.V. P ( Senior Asst.Vice President )
National Bank Ltd Head of Branch Prime Bank Ltd, Feni
Mobile : 01819218869 Mobile : 01712897826
Signature & Date
……………………….
Partha Sarkar